Clocks and Colours Anmeldelser 

369
•
TrustScore 4 av 5

4,0

Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon

For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon

Se hva andre synes

Vurdert til 5 av 5 stjerner

Great customer service, had a few questions and both Archie and Ryan answered them promptly and professionally. I would use this customer service again with no second thought

Vurdert til 5 av 5 stjerner

I love the items I have received so far (6 pieces) and will keep collecting more. Support was very responsive when I accidentally ordered the wrong size. If I had to complain, I wish shipping were fas... Vis mer

Vurdert til 5 av 5 stjerner

I had an issue with a product shipped and I sent an email and got an immediate response and a quick resolution. They went above and beyond and I will be returning to purchase more items from them.... Vis mer

Vurdert til 3 av 5 stjerner

The products are fantastic but the problem is that i can’t order them since every single one of them seems sold out. I know you guys “don’t rush craft” but at this point you aren’t crafting at all wh... Vis mer

Informasjon om virksomheten

  1. Gullsmedforretning

Opplysningene stammer fra ulike eksterne kilder

Each sterling silver ring, pendant and bracelet is designed in Toronto, Canada and hand-carved in Bali by master silversmiths. With the quality to survive bar fights and uncontrolled skids, each piece is a statement that you are just as untameable as t...


Kontaktopplysninger

4,0

Bra

TrustScore 4 av 5

369 anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Ingen tidligere historie av å be om anmeldelser

Denne virksomheten har ikke oppfordret kundene i det siste, og anmeldelser er derfor kanskje ikke representative

Har svart på 78 % av de negative anmeldelsene sine

Svarer vanligvis i løpet av to uker

Slik bruker virksomheten Trustpilot

Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.

4,0

Alle anmeldelser

(369)

63 anmeldelser i de siste 12 månedene

Skriv en anmeldelse
Virksomhetene kan ikke betale for å skjule eller tilby belønning for anmeldelser på Trustpilot. Anmeldelser er meningene til individuelle brukere og ikke Trustpilot. Mer informasjon

Vurdert til 5 av 5 stjerner

Safe Harbor/High Noon

I ordered the Safe Harbor ring a few years ago. Love it! Through out that time I have wanted the pendant High Noon. I finally pulled the trigger. Ran into an issue and had to contact CS over the weekend. Richard replied and resolved my issue within minutes. Can’t wait for the pendant to arrive!

9. august 2025
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

Clocks and Colours always delivers!

Clocks and Colours always delivers a great product with great customer service. If something is wrong they are right there to assist to make it right. By the way there is really never a problem. But if one arrived they will honor it and make it a seamless experience. Tortuga ring was my first purchase back in 2017 still wear it everyday.

7. august 2025
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

Gold Star Service and Company

Every ring I've purchase has been amazing. The Team are super helpful and effecient when inquiring about anything. I have purchase four different rings from them and each one has so much fine and intricate detail. There are so many more pieces I want. The company is honestly amazing. No other company comes close.

2. august 2025
Anmeldelse skrevet uten oppfordring
Vurdert til 1 av 5 stjerner

I’ve spent thousands of dollars with…

I’ve spent thousands of dollars with them, I had one prior issue and it was resolved. But I made my biggest purchase with them and the turquoise stone broke the first time i got the bracelet. I tried to resolve it but they came to no resolution. And had an insane return policy to even confirm the damage.

16. juni 2025
Anmeldelse skrevet uten oppfordring
Logoen til Clocks and Colours

Svar fra Clocks and Colours

Hi Kellan, we're sorry for any misunderstandings you may have derived from your support case.

Our customer support team tried to get in touch with you more than once after your initial inquiry about your damaged item, but we did not receive a response from you to help you further.

We do require certain steps to be completed when providing remote support for warranty claims, though this process is fairly simple whereby we confirm just a few key pieces of information, and require some images to inspect the issue. Unfortunately, we cannot provide assistance with a warranty claim without this information.

If you do require further assistance in the future, our customer support team is available any time, and typically replies in under 24 hours. Thanks for being a loyal customer.

Vurdert til 5 av 5 stjerner

Great quality, awesome support

I know there are a fair amount of negative reviews, however I have to say that I’ve been exceptionally pleased with everything I’ve ever purchased (4 rings, two necklaces, and a bracelet)

The products are great quality, the customer care teams that I’ve interacted with have been great.

I have every intention of making several more purchases and hope I continue to luck out.

28. juli 2025
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

These guys are on the ball

These guys are on the ball. I’ve bought a lot of stuff from this company. You cannot beat this company with the consistency and professionalism. It’s easy to support Clocks & Colours because these people truly do love what they do & what they represent. You don’t find companys like that very often any more. You cannot beat how these people do their jobs. THIS COMPANY is that company. I’m tellin ya, that’s just their employees! I haven’t even begun to brag about their product. Let me say this. Clocks & Colours overall is nothing short of sublime.

25. juli 2025
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

Beautiful bracelet!!

Beautiful bracelet!!! The customer service team who worked on my shipping details went above and beyond ! Clock and Colours is a Great company!!!

26. juli 2025
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

Extremely responsive when having an…

Extremely responsive when having an issue. They were in constant contact and had the ability to try and fix the issue and willing to send another product out.

Huge fan of clocks and colours. Never had a company being this responsive this quickly to an issue on the order

24. juli 2025
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

Clocks is by far the best jewelry…

Clocks is by far the best jewelry company I’ve ever bought anything from. The warranty service is top shelf and the best service I’ve gotten from a company. I will
Be a customer forever and the heirloom pieces will be given to my children when I have them! Thank you for your amazing service!!!

24. juli 2025
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

Customer for years and have…

I've been a customer for years and have never had anything other than a great experience. Every piece of jewelry has met and exceeded my expectations. Every customer service interaction has been great and honestly I recommend C&C to anyone looking for high quality products at reasonable prices.

12. juli 2025
Anmeldelse skrevet uten oppfordring
Vurdert til 1 av 5 stjerner

Promise not honoured

My husband bought jewellery grom this store. The manager ensured him that when or if the price reduced he would offer him the better price. This promise was turned down and not honoured. Very disappointing.

18. juni 2025
Anmeldelse skrevet uten oppfordring
Vurdert til 2 av 5 stjerner

Just poor return policy

Just poor return policy. I paid extra for their CC Boost, where it stated in checkout that it guaranteed free returns. I was buying my jewelry so I figured I pay $12 to make sure i can return it hassle free. Turns out I bought a sale item which is only eligible for store credit. So im stuck with a piece of jewelry I wont wear, or having to buy something else from them. Customer service didnt budge at all.

1. juli 2025
Anmeldelse skrevet uten oppfordring
Logoen til Clocks and Colours

Svar fra Clocks and Colours

Hi Max, we're sorry for any frustration that may have resulted from misunderstanding our return policy.

The free returns provided through your purchase of the boost package meant that you would not be charged a restocking fee should you have chosen to return your eligible items. However, that perk does not bypass or override any order restrictions, such as final sale items which cannot be returned.

While our support team is here to provide help and solutions whenever possible, there are situations where our policies cannot be changed without outstanding circumstances.

If you ever need support around a past or future order, our customer support team will be more than happy to provide you with the best assistance possible.

Vurdert til 5 av 5 stjerner

Unique Company

First, love their creative and beautiful pieces. Feel like I purchased something very unique that will last a lifetime. Online shopping was easy, I was provided a $50 off coupon, and delivery was very fast! The recipient of the gift was very pleased. The cherry on top was the personalized thank you video - never have I ever received that before! What a delight to shop here and support Canadian!

2. juli 2025
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

I truly appreciate how fast the…customer service responded

I truly appreciate how fast the response was to my inquiry about my leather bracelet. C&C are all over it and had an answer for me in minutes very professional and courteous to the customer. I've been buying jewelry from C&C for many years and good products and good customer service are 99% of the reason.

1. juli 2025
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

Outstanding quality

Outstanding quality. You can't get any better customer service. Very unique designs. I've been customer for almost decade. Never had any issues. Can't recommend it enough.

26. juni 2025
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

Final sale scare

I bought a piece on final sale and unfortunately it wasn’t the right fit but they were able to accommodate me for store credit. I have other pieces from c+c and they’ve never let me down.

23. juni 2025
Anmeldelse skrevet uten oppfordring

Dette er Trustpilot

Alle kan gi tilbakemelding på Trustpilot. De som skriver en anmeldelse, har rett til når som helst å redigere og slette den. Enhver publiserte anmeldelse er synlig så lenge en tilknyttet konto er aktiv.

Vi har et eget team og smart teknologi som beskytter plattformen vår. Finn ut hvordan vi motvirker falske anmeldelser.

Lær om anmeldelsesprosessen på Trustpilot.

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