CL Medicall Aid Limited Anmeldelser 

Very helpful and explained clearly what action was being taken.

Great clinet service well done

I had my appointment scheduled for a set date time and at a proper physio practise but then received texts and an email to advise it changing to a premier inn hotel which didn’t seem right. When I called through to confirm the details of the appointment the lady Bethany I spoke to was really helpful confirmed the appointment and explained how they use meeting rooms at the hotels as well as proper practices. My interaction with ‘BM3‘ was ⭐️⭐️⭐️⭐️⭐️

Fantastic experience this morning - the agent spoke clearly, sought permission to proceed with the call and dealt with me very efficiently.

TS5 was brilliant in the initial triage call.

Very professional and understanding

Just spoke with Matthew, MC4.
Very helpful and made the call easy, a pleasure to converse with somebody so polite.
Thank you

It was easy to talk to your representative, and he was helpful with any questions I had, he was a HUMAN, Not Ai so it was not strange . Thanks .

I dealt with BW8 - What a great representative of your company, he dealt with my request efficiently and sorted out everything including setting up my first appointment. Knowledgeable, empathetic and diligent.
An asset to the company. Hope he gets a bonus/recognition as its deserved.

RT5 was very polite, helpful whilst asking questions and sorting out an appointment for me.

Everything was explained very clearly.
I had no problem understanding the reason for the call and the lady made the whole process very easy .
Can't remember the lady's name other than RT5.

Staff are always very professional and courteous

Received a call from OB3,
He was polite, curtious and informative.
He explained the process in detail, and what to expect going forward.
Kind regards,
Alan Burton.

Was very friendly and happily helped me find out how far the train station was from the clinic , so he went the extra mile

KC1

The lady I spoke to today (BM3) was very helpful, polite and professional throughout the call. She listened carefully and answered all my questions clearly.
Excellent service and a positive experience.

Great service, really professional with polite staff, the whole experience was very efficient and speedy.
So5.

Fa4, very polite and kind and was easy to talk to and friendly.

Excellent experience with a very informative person from this company. Made me feel very comfortable answering all the questions and was very experienced.

BW8 was so kind and helpful and I felt really looked after.