Clawee Anmeldelser 117

Been a year, I haven’t got my prize yet. They claimed that if USPS lost the package then my prize is gone too

When i never received my prizes after waiting 2 months they claimed it was delivered and told me a address not even remotely close to my actual address then when I told them this they never replied to my emails after that

Avoid Clawee at all costs. My recent experiences have been a complete letdown. After spending money to win prizes, they simply never showed up. The first time, they blamed a lost package; the second time, the prize just disappeared. When I asked for a refund or a reshipment, they tried to brush me off with a pitiful amount of in-app coins, which didn’t come close to what I spent. Even after pushing back, their so-called “one-time exception” was still inadequate. This platform fails to deliver on its promises and doesn’t stand behind its users. Stay away.

There was a time between mid 2024 to early 2025 where I would play on Clawee machines. They had their problems, yea, but I overlooked them because I liked being able to play claw games at home and have the prizes sent to me. Around March of 2025 was when I finally pulled the plug on supporting Clawee for good, and not looking back. There will never be a perfect online claw machine, the online aspect leads to more rigging and shady tactics, but this has got to be the worst one that isn't just a complete scam. Yes, you get items sent to you (if you're lucky). Yes, some of them are legit. But the amount of absurd rigging, bootleg items, visual glitches/dropped video and poor customer service is insane for a company of this scale. It's not a scam, but it may as well be.

I've been playing Clawee over 5 years.
It's a scam!!! When I play with keys(free)
I have no prob winning. Would I pay with cash money I've noticed that the claw itself is rigged with very little pressure and if it does pick up the item it drops it right away. I've done this over and over and the results are always the same they have the claw RIGGED!!! When cash is used to make sure that it won't pick up anything!! if something is picked up it drops within one or two seconds as to not winning the prize. Skill has nothing to do with this. It is rigged. I want to post this review to let everybody know not to waste their money on this nonsense. IT IS A SCAM!! CUSTOMER SERVICE NEVER REPLIES TO ISSUES!!! They have no problem, taking your money and also numerous times that I have played the staff decided it would be a good idea to move the target toys around while I already was in the process of playing a game that I paid for!! It is completely unacceptable , Unfair AND UNPROFESSIONAL THAT SOMEONE STICKS THEIR ARM IN THE MACHINE TO MOVE THE ITEMS AROUND WHILE I AM IN THE PROCESS OF PLAYING A GAME.
THIS COMPANY NEEDS TO BE INVESTIGATED BY THE FCC AND PEOPLE NEED TO BE REFUNDED THEIR MONEY FOR THEIR FRAUDULENT GAMES WHERE THEY HAVE THE FAIR EDGE I UNDERSTAND IT'S A GAMBLE, BUT IT'S NOT RIGHT EITHER THAT WHEN SOMEBODY FAIRLY WINS, THEY MAKE IT SOME OTHER PERSON DOESN'T WIN!!! it should be cut and dry, but it's not the sad thing is they can make a killing off this game by just keeping it fair legit due to the crappy prizes and expensive shipping, but they don't. They got greedy. When I first played, there was a line of people waiting to play because it's a fun game. Despite losing, it's a fun strategic game
But it's put a bad taste in my mouth that they had to rig this game when they didn't have to their prices are cheesy anyway anyways to play one game cost five to $10 in real cash only to receive a dollar store prize it's about the experience. But they wouldn't even let you have that.

This game will give you free coins often. They want you to win because they know that they are going to profit from the shipping cost. You can buy the items cheaper than what it cost to have them shipped. You will notice that when you drop coins they reach the edge and fall on top of the other coins before You have a chance to drop another coin to push them. The more coins you purchase the more free coins they give you. Sure it's fun to play but They win no matter what.

I won a couple items off Clawee but haven’t received after 2 months have passed. Customer support email didn’t assist me either ( no response )

this whole company is a scam I won my prize July 6th 2025 and currently it is October 4th 2025 this whole thing was a scam I got my shipping info but it says package expired so i go to the shippers website and it says the same thing saying how it is expired and is not refundable and I paid 2 dollars for it to get shipped. I was really hoping to actually get this item in my hands because it was my first win on the game and i spent all my coins on it because it costs a lot of coins and I spent all my coins on it because it was the cheapest thing uhhh sooooo MADDDDDD!!!!!!!!!!!!! I hate this company and shipping process DO NOT DOWNLOAD THIS APP SCAMMMMMM company says free shipping IT IS NOT FREE PEOPLE SCAMERSSSS!!!!

Absolutely shocking customer service. No response to support tickets, social media platforms, complete silence. Two plus weeks waiting for a response for a game that didn’t award a prize. It’s like they are not manning it at all anymore.

Shocking, don’t play it.

Won some prized and got subscription for free shipping. Turned out to just be a scam. I still have to pay for shipping

May I get all of my winnings here now please? 5 star review.

Don't understand everyone saying this is a scam never had a problem but it takes a few weeks to get your products you have won but there is a risk that duty and vat may come but never had a problem and play quite a lot

I started when the app wad new and since have been scammed out of a vip lifetime membership that I paid in the beginning to get free daily spins and free shipping for prizes, since they have changed the app and the prices, but now I have no membership that my fiance and I both purchased, and I get no vip anymore and wad never reimbursed

I used to use this app a lot back a few years ago and had won prizes that I received, they were amazing.

The game itself can be laggy at times due to latency, etc but if something had gone wrong from their end support was always able to deal with it.

I would have held this company in high regard apart from the fact that they once offered life time shipping as part of VIP a long time ago which was a one time fee.

They decided to change this and now offer clawee club which you pay a subscription every month and get free shipping.

I would have thought they would have honored their policy on lifetime shipping for those who bought it, but didn't.

I have contacted support about it a few times who said that they had an extended window for those who bought lifetime shipping to continue it for a limited time which would then be cancelled.

And about the change of policy etc, which would have been much more acceptable if the change was made if there had been no fee present.

I am still extremely disappointed with this move because shipping can be expensive and it's not really worth the price when you factor in how much the prizes may actually be worth when you can buy others elsewhere without having to play based on chance and skill.

Could say the same about arcades but with this issue, they promised something which they retracted and is no longer worth the effort to use and attempt to win anything on the app.

Reason for a 2 star instead of 1 is because of my past experiences with them which was better.

Complete waste of money!! Do not bother

Same issues as many here. Purchased shipping for items I won and tracking has errored with no response from customer service. I’ve reached out to all the emails I have for them, their insta, Facebook page and Messenger with no response. It’s like the ignore messages about money spent and items not received.

I've been ignored by clawee since August. I keep sending emails, they keep ignoring them. I wrote a bad review on the plat store, and they told me to email store clawee.com and they would get my issue dealt with and days went by, no reply. So I changed my review again. Same thing, they said they would resolve my issue and I'm still being ignored. The app was great when I started playing a couple years ago. So few problems. Now there are technical errors, shipping errors, and the hardest thing that I've ever tried to get resolved is getting a replacement for a prize that I got that didn't work. They said they would send a replacement on August 15th 2024 and I haven't heard back from them and it's November. I dint know if they blocked me or are choosing to ignore me, as none of my support requests get any attention now but I pay for the clawee club membership monthly so you'd figure they'd actually value someone who subscribes every month, but no. The most I've got recently is empty promises of help from whoever replies to their play store reviews.

I think the app is really unique and cute. I’ve received all of my prizes and my new favourite pair of socks. I was quite happy with the size of the Pikachu.

the game is good its just the gumball machine somehow expired years ago for no reason and not the only way i can get coins is by buying it. very disappointing