I placed an order on 23rd Feb received an email on 28th Feb advising goods had been sent but have never received them. I have emailed the company several times and received no reply from them, I hav... Vis mer
Selskapet har svart
Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Se hva andre synes
I placed my order last month. The delivery date was the following week. The items did not arrive in the time specified so I left it a few days longer as it was coming to Ireland. Still no order arriv... Vis mer
Selskapet har svart
Previously used and quick delivery- no problems. This time, not received and having to chase twice and still awaiting refund.
Selskapet har svart
I bought a swimming costume for my holiday next week last Saturday. It's now the following Monday and I still haven't received it. Not happy.
Informasjon om virksomheten
Opplysningene stammer fra ulike eksterne kilder
Your one stop shop for all your lingerie and swimwear needs. We stock many popular and well known brands with one of our most sought after lines being the Freya collection. The collection consists of Freya swimwear, and Freya bra and knickers sets as well as many other individual items which can be purchased by themselves. Freya lingerie is famous because of the way it fits a woman’s body perfectly while looking amazing, and with new collections available regularly throughout the year you are sure to find the perfect Freya bra and other lingerie and swimwear items for you.
Kontaktopplysninger
1,1
Dårlig
249 anmeldelser
Ingen anmeldelsesinvitasjoner er registrert
Denne virksomheten har ikke oppfordret kundene, og anmeldelser er derfor kanskje ikke representative
Slik bruker virksomheten Trustpilot
Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
Excellent customer service
I ordered 6 bras through an offer email and the promocode did not work. I thought I was out of time for the offer and when I received the bras literally a few days later, I realised I wasn't. I emailed and queried the promo code and the problem was quickly rectified and the discount credited to my account. I could not ask for more and am delighted at the excellent customer service.
2. januar 2017
Anmeldelse skrevet uten oppfordring
Svar fra Clara Olivia
Thank you so much for your excellent feedback, Paula. Feedback like this really helps us to know we are doing the right things.
First Class.
Very well stocked and comparatively priced,they always provide a first class prompt service. I would highly recommend.
27. desember 2016
Anmeldelse skrevet uten oppfordring
Svar fra Clara Olivia
Wow! Thank you very much for your kind words.
Fast and precise service
Have been very happy with every purchase
24. desember 2016
Anmeldelse skrevet uten oppfordring
Svar fra Clara Olivia
Thank you for the great feedback Mary - we're glad you like the service and we are delighted to be able to serve all our Canadian customers
Délais très long mais services de qualité
Pour avoir acheté plus d'une fois chez clara olivera. ... lorsque ma commande n'entrait pas après quelques semaines je contacté le service à la clientèle. Ils ont réexpédié a nouveau ma commande que j'ai reçu juste avant les fêtes. Un produit de qualité et un service courtois et rapide. ..très satisfaite
Merci
20. desember 2016
Anmeldelse skrevet uten oppfordring
Svar fra Clara Olivia
Merci pour la critique positive, malgré le problème que vous aviez avec livraison. Nous sommes heureux que vous êtes maintenant convaincu.
Sports bra
Really easy to to find the product your looking for , smooth transaction and fast delivery
Love my elomi sports bra , no more black eyes at the gym 😂😂
Defo would buy again A+
17. desember 2016
Anmeldelse skrevet uten oppfordring
Svar fra Clara Olivia
Hi Helen - thank you very much for the great feedback. We're glad you (and your eyes) like you new sports bra :-)
No problems whatsoever
Delivery very quick, items purchased as advertised and communications excellent.
13. desember 2016
Anmeldelse skrevet uten oppfordring
Svar fra Clara Olivia
Thank you very much, Sammy - we're glad you're happy with our service.
good expirience. good prices only on discounts
the ordering and delivery is good
It is easy to deliver and you get it pretty fast and with no problems
packaging is also good.
the prices is usually too high and only with special discounts it is worth
to check if what you want is in the discounts.
11. desember 2016
Anmeldelse skrevet uten oppfordring
Svar fra Clara Olivia
Hi thanks for the positive feedback - keep looking out for those discounts!
Repeat customer, always good service.
Fast delivery and great price.
9. desember 2016
Anmeldelse skrevet uten oppfordring
Svar fra Clara Olivia
Hi Jennifer - thanks for being a regular customer - we appreciate it.
Fast delivery and high quality
9. desember 2016
Anmeldelse skrevet uten oppfordring
Svar fra Clara Olivia
Thanks for the good feedback
Excellent customer service every time
Sizing is as per brand, delivery is very timely, good communication with customers, great sales!
5. desember 2016
Anmeldelse skrevet uten oppfordring
Svar fra Clara Olivia
That's very kind of you Caroline - thanks very much.
Good quality, good service.
The bras were well made and it was easy to return the one that did not fit.
5. desember 2016
Anmeldelse skrevet uten oppfordring
Svar fra Clara Olivia
Thank you very much for the positive feedback.
excellent service, quick shipping overseas, great customer service!!!
4. desember 2016
Anmeldelse skrevet uten oppfordring
Svar fra Clara Olivia
Thank you Dana - we appreciate all your feedback
Excellent service!
I have been buying my bras from Clara Olivia for 5+ years because their site is easy to use, their prices are the best available and their service is excellent :)
2. desember 2016
Anmeldelse skrevet uten oppfordring
Svar fra Clara Olivia
Hi Kim - thank you very much for that great feedback. We're glad you keep coming back and we look forward to serving you again.
Poor size search
There doesn't seem to be any way to search for particular bra sizes other than to choose a make & model first. Fortunately I know what model bras from which company comes in my size. Otherwise I would have given up on the site after 5 minutes.
Please introduce a decent size finder. I'm sure you used to have one.
27. november 2016
Anmeldelse skrevet uten oppfordring
Svar fra Clara Olivia
Hi Amanda - Thank you for the feedback. I assume that you are using a tablet or a mobile. On the desktop version of the site there is a search box at top right, where you can enter a size and find all the items that would fit you. Unfortunately it doesn't appear on the screen if you're using a tablet or mobile. I have asked the developers to work out a way to include it in future. Andrew
Update - our clever developers have now fixed the problem and you can search by size on mobile and smartphone. Just click the magnifying glass in the top menu bar
Not received merchandise
Not received merchandise. M. Riley
25. november 2016
Anmeldelse skrevet uten oppfordring
Svar fra Clara Olivia
Thank you for the feedback and we're very sorry you didn't get your delivery. Looks like it got lost in transit. We will arrange a replacement and email you privately.
Fantastic service and products
Very helpful when I needed to contact them directly. Have used them numerous times and will continue to do so.
20. november 2016
Anmeldelse skrevet uten oppfordring
Svar fra Clara Olivia
Thank you so much for your feedback, Sarah. We're glad to be of service.
Excellent service
Good quality and well made products, and an efficient and speedy service.
15. oktober 2016
Anmeldelse skrevet uten oppfordring
Svar fra Clara Olivia
That's very kind of you, thank you for the feedback
Svar fra Clara Olivia
Thanks very much for the feedback - and don't forget, if there are any Freya, Fantasie or Elomi items you can't see on the site, drop us a line, we can probably get them on special order for you
Well done!
A good and genuine website. Prompt delivery and excellent value. Items are always in stock. Never had any problems. Thank you
15. oktober 2016
Anmeldelse skrevet uten oppfordring
Svar fra Clara Olivia
Thank you for your kind words - your feedback is apreciated
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