Circle Medical Anmeldelser 1 270

TrustScore 4 av 5

3,8

Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon

For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon

Se hva andre synes

Vurdert til 5 av 5 stjerner

Renee’s Aulisi is an amazing doctor. She’s attentive, patient, and easy to talk to. It’s because of her that I can live and cope with my diagnosis. My family and I thank you, girl!

Vurdert til 5 av 5 stjerner

Dr. Winslow was super nice and spent the time to get to know me. He did a very in-depth exam and asked questions about my overall health that I had never considered which was great. The process to ge... Vis mer

Selskapet har svart

Vurdert til 1 av 5 stjerner

Good Doctor. I am supposed to get a reimbursement from my insurance butCircle medical only gives the most minimal receipt. It does not even say what it was for, just the you paid circle medical. No le... Vis mer

Selskapet har svart

Vurdert til 5 av 5 stjerner

Circle medical is a wonderful place to deal with very professional very understanding. Been telling my family Doctor that I had problems that were getting pushed underneath the rug speaking with circl... Vis mer

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Informasjon om virksomheten

  1. Klinikk
  2. Lege
  3. Mentalhelsetjenester

Om Circle Medical

Skrevet av virksomheten

Primary care, around you.


Circle Medical

Circle Medical is a primary care clinic that makes it easy to connect with a top-rated, board-certified provider for same-day or next-day video appointments.

More than 50,000 patients per month use Circle to establish an ongoing relationship with a trusted primary care provider for their general physical and mental health, preventive care, medications, referrals and treatment of chronic conditions, as well as any urgent issues that come up.

Circle Medical accepts most PPO insurance plans. No membership fees.


Our services include:
- Full-service primary care
- Annual physicals/wellness exams
- At-home sleep studies
- Gender-affirming hormone therapy
- Chronic disease management
- Sexual health consultations
- Sickness or injury visits
- Blood tests
- Prescriptions and refills, including controlled substance medications
- Referrals
- PrEP
- and much more

Currently available for video appointments in 25+ states and Washington D.C. Physical clinics with in-person appointments in San Francisco, Beverly Hills, Manhattan, and more coming soon.

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Easy access to exceptional care

Skrevet av virksomheten

We are driven to make access to high-quality healthcare faster and easier than ever, for everyone.
Circle Medical is driven to make high quality healthcare delightful, personal, and accessible to everyone, no matter who you are. Everything we do starts by putting patients first, and ensuring that each decision we make is based on providing the best possible health outcomes.

Kontaktopplysninger

3,8

Bra

TrustScore 4 av 5

1k anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Har svart på 93 % av de negative anmeldelsene sine

Svarer vanligvis i løpet av én uke

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Virksomhetene kan ikke betale for å skjule eller tilby belønning for anmeldelser på Trustpilot. Anmeldelser er meningene til individuelle brukere og ikke Trustpilot. Mer informasjon

Vurdert til 1 av 5 stjerner

This company deserves a lower than one…

This company deserves a lower than one star rating, it’s a joke. I unfortunately saw Fariba Mazdeh, FNP. After providing all of her initially requested medical records from my PCP and specialist, as well as all my recent labs during the first visit, she asked me to follow up in a month to discuss refills, which I did. When I got on the visit she had no idea why she asked me to follow up and proceeded to ask all of the intake questions we already addressed. She was bothered by an issue I had in pregnancy and had already consulted with my OBGYN and saw a specialist for, the same issue I discussed with the NP last visit; also, this was an issue which I never had prior to pregnancy and haven’t had since. Now, this NP was asking for additional documentation and was going to require yet another visit. Please tell me how it’s appropriate to waste a patient’s time like this while refusing to provide care? Pretty sure there isn’t a PCP that would require a patient to make THREE appointments before taking over med Rx. If she doesn’t want to prescribe that’s fine, but she’s trying to milk my insurance and is wasting my time with her nonsense.

The reason I tried to see her as a patient is I AM a healthcare provider, also previously working as a PCP myself, and I have a lot of difficulty getting time off work / seeing my own patients to go to my own appointments. I thought a telemed-based company that could do weekend and later appointments would be easier, but I was wrong. This NP provided subpar care and an ignorant response to issues I thought had already been addressed (but apparently not documented) at the last visit. Don’t waste your time or money. See an actual provider who knows what they’re doing.

3. januar 2026
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Svar fra Circle Medical

Hi, thank you for taking the time to share this detailed feedback. We’re truly sorry to hear how frustrating and disappointing this experience felt.

We understand how upsetting it can be to feel that your time was not respected or that concerns you believed had already been addressed were revisited. That’s not the experience we aim to provide, and we recognize how challenging it can be to coordinate care, especially with a busy schedule.

Because we’re unable to discuss the case in a public forum, we’d really appreciate the opportunity to look into this more closely and address your concerns directly. Please reach out through our HIPAA-secured in-app chat so the appropriate team can review what happened, provide clarity, and determine next steps. We want to ensure your feedback is heard and handled appropriately.

Thank you again for sharing your experience, we take feedback like this seriously and value the opportunity to learn from it.

Vurdert til 5 av 5 stjerner

Excellent experience!

I had an excellent experience with Circle Medical! I felt fully heard and never rushed while discussing my concerns. I've already scheduled a follow-up appointment because I was able to get a quick visit with a fantastic provider! I will also refer others to this service.

23. desember 2025
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Hi Jessica, thank you for sharing your wonderful experience!

Vurdert til 2 av 5 stjerner

Provider unable to prescribe anything…

Provider unable to prescribe anything because I’m in pain mgmt. Other websites state this on the website.
I liked the np but since I paid and at the end of the visit was told this, it feels fraudulent. I would like a refund.
There is no way to even contact these people! Chat doesn’t get answered.
For profit business that doesn’t help patients despite advertising that they do without a problem. I feel ripped off.

8. desember 2025
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Svar fra Circle Medical

Hi Abel, thank you for reaching out and sharing your experience. We’re sorry this situation was disappointing and understand why it may have felt frustrating.

To clarify, appointment fees are for the time and opportunity to speak with a licensed medical provider. Treatment decisions and prescribing eligibility are determined by the provider based on clinical guidelines and safety requirements. Eligibility criteria, including prescribing limitations, are outlined on our website to help set expectations in advance. It can be reviewed here https://help.circlemedical.com/en/articles/9592188-eligibility-for-mental-health-care

We also offer multiple ways to get in touch. Our phone support is available Monday–Friday from 9:00am–7:45pm EST (6:00am–4:45pm PST), and chat support is available Monday–Friday, generally from 6:00am–8:30pm PST. We make every effort to respond and follow up as quickly as possible.

We’d be happy to look into this further and address your concerns. Please reach out through our HIPAA-secured in-app chat so the appropriate team can review and assist.

Thank you!

Vurdert til 5 av 5 stjerner

Friendly

Friendly, competent, and engaged provider.

12. desember 2025
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Svar fra Circle Medical

Hi Danielle, thank you for sharing!

Vurdert til 5 av 5 stjerner

Dr Aarons an Amazing Dr at Circle Medical

Circle Medical has a fabulous physician, Dr Kellie Aarons. She is very thorough during my appointments. Her availability is great and she’s always on time. I appreciate how kind and caring she is too. I trust that she’ll take excellent care of me. Dr Aarons is a great listener too.

5. desember 2025
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Hi Shirlee, we're so happy to hear about your wonderful experience. Thank you for taking the time to share!

Vurdert til 3 av 5 stjerner

I needed to get my prescriptions…

I needed to get my prescriptions refilled. I don't understand why I had to schedule an appointment to do this. In the past, I simply sent a message to the support staff using the Circle app and requested a refill. The most frustrating part of using your app and services is that we never get notified of these changes in advance. Please do better.

Thanks for the form letter response. So predictable

1. desember 2025
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Svar fra Circle Medical

Hi Dave, thank you for reaching out. We understand that needing to book an appointment for a refill can feel inconvenient. Generally speaking, the need for follow-up visits and the frequency of appointments are determined by medical providers to ensure safe and appropriate care.

Patients are always welcome to discuss visit frequency and refill expectations directly with their medical provider. For more information or support, please reach out through our HIPAA-compliant in-app chat and our team will be happy to assist.

Vurdert til 5 av 5 stjerner

Professional and caring

Nicole is extremely caring, focused, and quite frankly she listens… I enjoy our calls and feel she is genuinely interested in my health and well-being.

3. desember 2025
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Hi Raymond, thank you for your kind words!

Vurdert til 5 av 5 stjerner

Quick, Flexible and convenient scheduling

The ability to get an appointment when i need it instead of having to wait weeks or even months for a spot to open up at my local physicians office is so underrated.

1. desember 2025
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Hi, thank you for taking the time to share your experience.

Vurdert til 1 av 5 stjerner

This team originally diagnosed me with…

This team originally diagnosed me with adhd. They are the ones who originally prescribed me adderall. Now tell me why, a few years later, when I don’t have an established PCP after moving, I make another appointment for a bridge Rx- on the same other medications I was before, and al of a sudden they “don’t feel comfortable” prescribing that medication. ADDITIONALLY they referred me to Grow Therapy - who Paired me with a person who COULDNT EVEN WRITE FOR THAT RX! THEN they barrage me with emails and calls to reschedule - I communicated to them what the issue was and they sent me to ANOTHER PERSON WHO CANT PERSCRIBE MY RX! STOP taking my co pay - it’s just cruel and tone deaf at this point to pass around the responsibility of actually giving me medication I need. To keep my job. To stay healthy. To work through PTSD. WHY WONT YOU HELP ME?

1. november 2025
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Svar fra Circle Medical

Hi Hannah, thank you for taking the time to bring this to our attention. We are truly sorry to hear about your experience.

As a general rule, all medical assessments and treatment plans are determined at the provider’s clinical discretion, which can change over time based on medical guidelines, state regulations, or individual patient circumstances.

Please reach out to us through our HIPAA-secured chat so that we can look into this and better assist you. Thank you.

Vurdert til 5 av 5 stjerner

Great experience

My experience has been great because Ms. Gussie Assam is always kind, patient, and very supportive. She explains everything clearly, takes my concerns seriously, and makes me feel understood and well cared for. I truly appreciate her professionalism and the warm, helpful atmosphere.

26. november 2025
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Hi Sofia, thank you for your kind words!

Vurdert til 5 av 5 stjerner

The NP that is taking care of my…

The NP that is taking care of my medical needs is great and has been very helpful in my health journey.

25. november 2025
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Hi John, thank you for taking the time to leave this review!

Vurdert til 5 av 5 stjerner

adhd

Dr. Julie has been more than helpful explaining all of the steps to being diagnosed with adhd and educating me on the prescriptions.

25. november 2025
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Hi Emma, thank you for your kind words!

Vurdert til 5 av 5 stjerner

Ryan Cheng was knowledgeable

Ryan Cheng was knowledgeable, friendly and efficient. A thoroughly pleasant experience.

25. november 2025
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Hi Dale, we're happy to hear you had a good experience. Thank you for sharing!

Vurdert til 5 av 5 stjerner

It’s very convenient and user friendly

It’s very convenient and user friendly! There’s many options for providers and time slots! For me I prefer a female provider and feel I was extremely blessed to have found Jennifer Diaz, NP
She is very easy to talk to and seems as though she really enjoys her job!!!

20. november 2025
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Hi Ry, thank you for your kind words!

Vurdert til 5 av 5 stjerner

Jarrod was awesome

Jarrod was awesome. He was empathetic and knowledgeable. He walked me through the steps for my sleep study and put me at ease with the process. Having an at home test is something I’ve never experienced before although I’m very optimistic.

18. november 2025
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Hi Brian, thank you so much for your kind words! We're happy to hear that you had a good experience and that the process was smooth.

Vurdert til 5 av 5 stjerner

Highly Recommend Michael Elkins, PA

I had an excellent visit with Michael Elkins, PA. He referred me to the provider I needed and the fee was almost completely covered by my PPO. Elkins was patient, listened to everything I had to say, extremely responsive, and also followed up with me afterward. When there was an issue with the referral, Circle followed up with me multiple times until everything was resolved.

18. august 2025
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Hi Nicolina, thank you for taking the time to leave this review. We're glad to hear you had a good experience!

Vurdert til 5 av 5 stjerner

Spectacular

Spectacular first impression. Argelia Archuletta, NP Made me feel full confident and comfortable with the initial visit and moving forward. Thank you to people like Argelia and I am looking forward to working with her moving forward for treatment.

6. november 2025
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Svar fra Circle Medical

Hi, thank you for sharing your experience! We’re happy to hear that you had a wonderful experience with your provider.

Vurdert til 5 av 5 stjerner

Very knowledgeable

Very knowledgeable, took his time to explain and listen to me.

6. november 2025
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Svar fra Circle Medical

Hi, we're glad to hear that you had a good experience with your provider. Thank you for sharing your experience!

Dette er Trustpilot

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