Cintas Anmeldelser 

Cintas initially came to Munchies and were very friendly and professional. I agreed to the service because I was specifically told there was no contract. I asked about this approximately three times, and each time I was told that I could cancel whenever I wanted.

They gave me a device that looked like a phone. The only things I could see on the screen were places to enter my initials and signature. I asked what I was signing, and I was told it was simply authorization for them to install the equipment in my restaurant.

About six months later, the problems began. We were not receiving enough sanitizer to last the entire week, and the prices increased more than what I had originally been told.

When I called to discontinue the service, I was then told that I had signed a five-year contract. A five-year commitment had never been clearly explained to me verbally when I signed up. Based on what I had been told repeatedly, I believed I could cancel the service whenever I wanted.

For the remaining four and a half years, I continued receiving and paying for a service that I no longer wanted because I was told I was locked into the agreement.

My experience left me feeling seriously misled. If you are considering Cintas, I strongly recommend that you ask to see the complete agreement before signing anything, read every page carefully, and do not rely only on what a representative tells you verbally.

Based on my experience, I would not use Cintas again.

I'm an employee with a company that that uses them for my uniforms. It is a frequent occurrence. I will either not have enough shirts or enough pants for a week. I don't know how hard it is to count the five. But this week it was five shirts. Two pairs of pants. I work with chemicals and I cannot use my pants that I wear in without them risking my health. I complain go through the right circles through my management and still nothing is done nor do they ever rectify this. I'm also informed they do not reimburse the company even though they charge them per uniform. And at no point can I personally complain even if I come in after the office is gone home.

We were promised a fixed rate ut that turned out to be very false. They increased the rates on their products and service by 20-60% annually. Not a flat rate but each individual product and service prices was raised. We canceled and paid the early termination fee of $8k, did the math and we would save about $5k by canceling early.

If a uniform company was run by the Devil its name would be Cintas.
As a customer they will abuse you, take advantage of you whilst mocking you.
Stay far far away from Cintas.

One of our former employees signed up for Cintas and didn't realize it was a 5 year lock in (very fine print). That seems completely unheard of for a few t-shirts. Cintas was not very flexible with us and we are stuck paying for something we don't even use. I HIGHLY recommend small and mid-sized companies stay away from Cintas.

Honestly I wouldn’t waste your time applying there. I first started applying there of May of 2024. I’ve applied at least 16 times and have been rejected for all. I had to do 2 interviews for a CSR position in one day, 1 interview for a special order coordinator, and the 3 interviews within the same week for a CSR position again. For the special order coordinator position my cousin worked in that field and tried to help me get a job there but instead… they hired someone in Chicago to work remote and a retired veteran (nothing against veterans I respect them) who constantly would sleep at his desk due to PTSD. She said her supervisor/manager regretted hiring them b/c the training was difficult to do and my cousin replied to her saying “well you should have hired my cousin but you didn’t.” I’ve been in customer service since HS, I’ve worked in a printing company for 1yr, and I’ve been in banking for 5+yrs now. I wasted my time applying to Cintas hoping for a chance when reality is they are picky about who they hire and have seen my application so many times now that it feels like they are choosing not to hire me.

Running a coffee shop and roastery means managing tight margins, and Cintas is the last thing you need. They lock you into impossible 5-year contracts for floor mats that wear out within a week. Worse, they don't even manage your inventory properly—their drivers just dump extra product like hand soap that we don't need, making our storeroom overflow just to inflate the weekly bill. When I tried to push back, they tried conning one of my shift managers into signing a renewal invoice she didn't understand. Impossible to get anyone on the phone to cancel. Avoid these guys and use a local linen company instead.

These guys are snakes, they will say anything to get you sign. I was told repeatedly there was no obligation, but I told the rep repeatedly we are not interested and that our current guy is doing a good job.. then he somehow he conned a new employee into signing a contract that turned out to be 5 years. And on top of that they brought us way more stuff than we even needed.....

Stay away!

I had an interview at the Coppell location where they kept us in a conference room for hours, only to say I didn’t get the job. They really should stop wasting people’s time if they’re not actually hiring. I could have saved my gas and looked elsewhere for work. The whole thing felt very unprofessional.

⭐ 1 Star

If I could give zero stars I would. Cintas has been one of the worst vendor experiences we’ve had.

They lock you into a 5-year contract for products like floor mats that are extremely poor quality. Ours were worn out within a week, but they refused to let us cancel because of the contract.

We ended up removing the mats and keeping only the floor cleaner service just to ride out the agreement. Then a couple years in, our pricing suddenly doubled with no reasonable notice or explanation.

When we tried to cancel near the end of the contract after four years, they told us the only way to lower the inflated price was to sign another 5-year contract early.

Communication has been terrible the entire time.

In my opinion, the contracts, price increases, and poor customer service make this company extremely difficult to work with. Businesses should read the fine print very carefully before signing anything with Cintas.

I manage a hotel in clearwater, had to call Cintas to inspect and upload our fire inspection report, Travis who came out was very friendly, polite and helpful to our need, He smelled nice.

been with Cintas for 10+ years. from start it was fishy. here are some examples:
1) would have terminated after first 5 year contract, but Cintas service person lied to warehouse person to signing renewal by saying "oh it's just acknowledgement of a price increase"... it was actually a 5 year renewal at ridiculous rates and terms.
2) our contract states 5% price increases once a year. However, like clockwork every single year we are given a 20% increase and we have to wait 2-3 months & fight tooth and nail to get it corrected. We even went to the extra mile to notify Cintas in advance of potential billing error.
3) on at least two occasions the service person adamantly claims monthly service was done despite not having a signed slip and our warehouse manager saying nobody came. After disputing with billing, they came up with some lame excuse that the driver came unscheduled extra early at 6am (we open at 8am) and marked it as unavailable but accidentally didn't file it. who the heck changes delivery schedule to a known unavailable delivery time then claims work was done, then backtracks paperwork was not filed properly?... and then does it a second time.
4) response form account manager and billing team is sometimes the equivalent of being ghosted. in theose frequent cases you have to chase them and fight tooth&nail to correct things.

Just a horrible partner. We are a small business and I am not personally onsite. So they just keep dumping extra product on us, versus managing our inventory. I have to raise hell 2-3 times a year and they always promise me it will be better. Then I show up and see my store room overflowing with butt gaskets, hand soap and other items I do not use that often. Sometimes items I do not use at all. I asked them to pause for a month or two so I could burn through product but then they kept harassing me and showing up anyways. Save yourself a headache and stay away from Cintas. It's just not worth it.

Their truck driver got entirely too close to my vehicle! And your site has to way to even contact them to allow me to even let y'all know y'all have a bad driver here!

We stopped paying as Cintas was in CLEAR violation of several covenants of their agreement. The agreement does not even provide an address for notices. Middle of the night they enter our premise and reclaim their towels and our logoed front door mat with absolutely no conversation. I initiated a conversation with their lower management and he just could have cared less with is "THUG" attitude. Stay away or deal with their constant misrepresentations and BS.

From the moment I started work at cintas they had a clear plan as well as myself for my career thru Cintas evaluations are based time is taken and employees time is well thought off with off days and schedules

I use Cintas for all of our fire inspections and repair. They have provided us with superior care and service.

I own the company but when I was out of town, the sales guy had my office manager sign the agreement. 5 years! They charge us $60/month for 2 small mats. We have zero traffic so I guarantee you he takes the mats from my office and drops them off at his next stop.

Stay away! Horrible! More of a headache than anything. If you do not stay next to them when they deliver products and go one by one on the invoice they lie and charge you for things not received. You can send message asking questions not one person helps or responds. Absolutely the WORST company we have dealt with.

They are deceitful and lie to get accounts. They've been calling saying my uniform provider has been bought out. I checked with my provider, total lie and they've been doing this to several of his clients. So unethical.