My wife called Cinch to ask about an MG4 at the Derby EV centre, she booked an appointment to go and see the vehicle. A confirmation email was sent with the following words included “Your car is re... Vis mer
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Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Se hva andre synes
Bought an Astra EV w/ part ex. Delivered by Kamran who was very professional, he kept us updated on its arrival and explained the exchange process clearly. Upon arrival he explained in detail all of t... Vis mer
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Who knew that buying a car could be so easy?? The car was as expected following the photos and description, the information and ease of getting the paper work in place was seamless, and the handover q... Vis mer
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Buying the car was simple. The flexibility to be able to use multiple credit cards is a nice bonus. Its allowed me to take full advantage of a 0% credit card. The car is exactly as depicted. In exce... Vis mer
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Informasjon om virksomheten
Skrevet av virksomheten
Buy a quality used car your way. We take the faff out of buying a car – browse online or test drive and buy The One in-store in Derby . You always get a 14-day money back guarantee and a 90-day warranty with cinch. Drive your car away the same day when you buy outright in-store. Alternatively, choose home delivery or collection from over 100 convenient locations. Your options don't stop there – you can buy outright or pay on finance. And you can part-exchange your old car to save on your next one. Our expert technicians perform thorough checks to make sure only the highest quality motors make the cut. Plus, all of our cars have at least six months' MOT and a recent service, so you can enjoy your car straight away when you cinch it.
Skrevet av virksomheten
Kontaktopplysninger
Raynesway, DE21 7WA, Derby, Storbritannia
- 0333 015 4101
4,3
Enestående
2k anmeldelser
Ber kundene om å skrive anmeldelser
Denne virksomheten oppfordrer kundene til å skrive anmeldelser, enten positive eller negative
På Trustpilot legger vi vekt på bidrag fra faktiske personer. Denne virksomheten kan imidlertid også bruke KI-verktøyet vårt til å lage utkast til svarene de gir.
Slik bruker virksomheten Trustpilot
Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
Great experience.
Mia was brilliant, easy to contact and extremely reassuring throughout the process, also persuading me to extend the warranty on the car.
4. august 2026
Anmeldelse skrevet uten oppfordring
Svar fra cinch - Derby Superstore
Thank you for your 5-star review.
Your feedback means a lot to us, and we truly appreciate you choosing cinch.
If you ever need anything in the future, our team is always happy to help.
Kind regards,
cinch - Customer Experience Team
Simple process, lovely car.
Buying the car was simple. The flexibility to be able to use multiple credit cards is a nice bonus. Its allowed me to take full advantage of a 0% credit card.
The car is exactly as depicted. In excellent condition, clean, no surprises…other than the reverse parking camera that wasn’t mentioned in the advert. A nice little surprise.
Very happy with the deal.
4. august 2026
Anmeldelse skrevet uten oppfordring
Svar fra cinch - Derby Superstore
Thank you for your 5-star review.
Your feedback means a lot to us, and we truly appreciate you choosing cinch.
If you ever need anything in the future, our team is always happy to help.
Kind regards,
cinch - Customer Experience Team
Svar fra cinch - Derby Superstore
Thank you for your 5-star review.
Your feedback means a lot to us, and we truly appreciate you choosing cinch.
If you ever need anything in the future, our team is always happy to help.
Kind regards,
cinch - Customer Experience Team
Not signing off vehicles truthfully!
Car had missing tire repair kit, had to fight to get that sorted, no screen wash, also had to get that sorted, British glove box, interior light, both brake lights were insecure (loose), and to top it off lathered in dog hair in the back seats with mold and imperfections they accept responsibility for but every repair quote I give them they reject?! Number plates are just fixed on without using OEM inserts so my boot has two sets of holes with the front having over 8 as they couldn’t fit the registration plate on properly.
Clearly don’t sign stuff off before delivery properly. Can’t even valet cars properly, swirl marks on the bodywork and white powder still on the car so it was clearly them!
Overall I’m not happy with the issues I’ve faced that they still haven’t rectified as of yet.
11. juni 2026
Anmeldelse skrevet uten oppfordring
Svar fra cinch - Derby Superstore
Thank you for taking the time to leave a review for us.
We do appreciate all the feedback we receive and we’ll use the information you’ve provided to continue to improve our service.
Kind Regards,
cinch- Customer Experience Team
Svar fra cinch - Derby Superstore
Thank you for your 5-star review.
Your feedback means a lot to us, and we truly appreciate you choosing cinch.
If you ever need anything in the future, our team is always happy to help.
Kind regards,
cinch - Customer Experience Team
Easy to use and lot's of car's in stock…
Easy to use and lot's of car's in stock to choose from i dealt with Ian Neal and Tilly miller they were very helpful thanks Derrick shawcroft
29. juli 2026
Svar fra cinch - Derby Superstore
Thank you for your 5-star review.
Your feedback means a lot to us, and we truly appreciate you choosing cinch.
If you ever need anything in the future, our team is always happy to help.
Kind regards,
cinch - Customer Experience Team
Great experience
Ian neal and James hull made the experience really easy to buy my new car
3. august 2026
Anmeldelse skrevet uten oppfordring
Svar fra cinch - Derby Superstore
Thank you for your 5-star review.
Your feedback means a lot to us, and we truly appreciate you choosing cinch.
If you ever need anything in the future, our team is always happy to help.
Kind regards,
cinch - Customer Experience Team
Svar fra cinch - Derby Superstore
Thank you for your 5-star review.
Your feedback means a lot to us, and we truly appreciate you choosing cinch.
If you ever need anything in the future, our team is always happy to help.
Kind regards,
cinch - Customer Experience Team
Fantastic Service
A great service from Joe and the team at Cinch, Derby. After popping in to view their fantastic range of EV’s and taking a car out for a test drive, we were very happy to purchase from Cinch. Joe was very professional, knowledgeable and very easy to talk to about the car and how it all worked at Cinch. A very easy process to purchase the car, sort the paperwork and then to the pick up of the vehicle. First class all round. I’d highly recommend visiting Cinch and meeting Joe and the team. A very satisfying experience. Well done all!
31. juli 2026
Svar fra cinch - Derby Superstore
Thank you for your 5-star review.
Your feedback means a lot to us, and we truly appreciate you choosing cinch.
If you ever need anything in the future, our team is always happy to help.
Kind regards,
cinch - Customer Experience Team
Purchased my first EV as well as part…
Purchased my first EV as well as part exchanged my ICE vehicle.
Paige was lovely and very helpful, providing various options and thoroughly explaining the whole process during each step.
2. august 2026
Anmeldelse skrevet uten oppfordring
Svar fra cinch - Derby Superstore
Thank you for your 5-star review.
Your feedback means a lot to us, and we truly appreciate you choosing cinch.
If you ever need anything in the future, our team is always happy to help.
Kind regards,
cinch - Customer Experience Team
Good website and sales team
Good website and sales team - less good collection and after sale purchase experiences (service etc details)
2. august 2026
Svar fra cinch - Derby Superstore
Thank you for your 4-star review.
Your feedback means a lot to us, and we truly appreciate you choosing cinch.
If you ever need anything in the future, our team is always happy to help.
Kind regards,
cinch - Customer Experience Team
Excellent service fast response…
Excellent service fast response pleasure to do business with very reliable
1. august 2026
Svar fra cinch - Derby Superstore
Thank you for your 5-star review.
Your feedback means a lot to us, and we truly appreciate you choosing cinch.
If you ever need anything in the future, our team is always happy to help.
Kind regards,
cinch - Customer Experience Team
Really easy process buying a car from…
Really easy process buying a car from cinch. The entrance to the collection point in Avonmouth Bristol is a little easy to miss but all was well in the end. The car was as pictured and described, and the cinch worker who showed me round the car was friendly and knowledgeable. Car has been great.
18. juli 2026
Anmeldelse skrevet uten oppfordring
Svar fra cinch - Derby Superstore
Thank you for your 5-star review.
Your feedback means a lot to us, and we truly appreciate you choosing cinch.
If you ever need anything in the future, our team is always happy to help.
Kind regards,
cinch - Customer Experience Team
Excellent service
26. juli 2026
Svar fra cinch - Derby Superstore
Thank you for your 5-star review.
Your feedback means a lot to us, and we truly appreciate you choosing cinch.
If you ever need anything in the future, our team is always happy to help.
Kind regards,
cinch - Customer Experience Team
Good service always some minor delays
Good service always some minor delays! Pleasant guys and girls!
31. juli 2026
Anmeldelse skrevet uten oppfordring
Svar fra cinch - Derby Superstore
Thank you for your 5-star review.
Your feedback means a lot to us, and we truly appreciate you choosing cinch.
If you ever need anything in the future, our team is always happy to help.
Kind regards,
cinch - Customer Experience Team
Service from your staff was really…
Service from your staff was really friendly and helpfull .
24. juli 2026
Svar fra cinch - Derby Superstore
Thank you for your 5-star review.
Your feedback means a lot to us, and we truly appreciate you choosing cinch.
If you ever need anything in the future, our team is always happy to help.
Kind regards,
cinch - Customer Experience Team
Svar fra cinch - Derby Superstore
Thank you for your 4-star review.
Your feedback means a lot to us, and we truly appreciate you choosing cinch.
If you ever need anything in the future, our team is always happy to help.
Kind regards,
cinch - Customer Experience Team
The experience with cinch was first…
The experience with cinch was first class. From selecting the car, arranging the finance and ultimately the deliver of the car. Patience was definitely needed by Mia, Sam and Paige whilst I sorted out my end of the finance which was delayed more than once. I never felt anything other than 100% support. Definitely recommending cinch!
Love my car!
30. juli 2026
Svar fra cinch - Derby Superstore
Thank you for your 5-star review.
Your feedback means a lot to us, and we truly appreciate you choosing cinch.
If you ever need anything in the future, our team is always happy to help.
Kind regards,
cinch - Customer Experience Team
Poor car
Car was delayed , messed about by the finance companies cinch use . Within 30 mins of having the car engine lights came on, the tire pressure with the back two tires was 21 dangerously low considering the length of my car journeys , the door makes a sound like grinding metal and sometimes difficult to open , chewing gum left underneath the steering wheel , the person dropping my car off decided to go on and connect their phone and mess with the audio settings , vape stickers left underneath the driver arm rest . Won’t be using cinch again , customer service are really good and helpful but the car is no where near upto standard and neither is the finance company. Also 40ish minutes after i posted review went for a drive in it and now theres smoke coming up from beneath the passengers seats floor mat
30. juli 2026
Svar fra cinch - Derby Superstore
Thanks for leaving us a review.
Your feedback means a lot to us.
Our aim is to provide a 5-star service and we’re sorry to hear we didn’t quite hit the mark. We’ll use the information you’ve provided to continue to improve our service.
Kind regards,
cinch - Customer Experience Team
Car is a whole list of major issues
Car is a whole list of major issues, taken 4 months and still not sorted. Don’t bother
2. april 2026
Anmeldelse skrevet uten oppfordring
Svar fra cinch - Derby Superstore
Thank you for taking the time to leave a review for us.
We do appreciate all the feedback we receive and we’ll use the information you’ve provided to continue to improve our service.
Kind Regards,
cinch - Customer Experience Team
Dette er Trustpilot
Alle kan gi tilbakemelding på Trustpilot. De som skriver en anmeldelse, har rett til når som helst å redigere og slette den. Enhver publiserte anmeldelse er synlig så lenge en tilknyttet konto er aktiv.
Vi har et eget team og smart teknologi som beskytter plattformen vår. Finn ut hvordan vi motvirker falske anmeldelser.
Lær om anmeldelsesprosessen på Trustpilot.
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Det kan gi en skjev TrustScore å tilby belønning for eller be bare enkelte kunder om å skrive en anmeldelse, og dette går imot retningslinjene våre.