The Chuckling Cheese Company Anmeldelser 

12 146
TrustScore 3.5 av 5

3,6

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Se hva andre synes

Vurdert til 3 av 5 stjerner

First two orders arrived on time. Decent dates and well packaged 3rd delivery over a week late. No explanation, no apologies for inconvenience or compensation offered. And a 4th has been de... Vis mer

Vurdert til 2 av 5 stjerner

Cheese is nice, delivery and service is terrible. Just remove the preferred delivery date if you consistently can't deliver to it? Every single time. Parcel turned up 5 days late, freezer bag complete... Vis mer

Vurdert til 3 av 5 stjerner

Sister ordered for my birthday treat, due to arrive 17th June. No show, no contact from company either to buyer or receiver. Sister contacted company by phone on 18th June to find out what happened... Vis mer

Selskapet har svart

Vurdert til 5 av 5 stjerner

Excellent goods and delivered on time. The recipient was delighted with his birthday offering. I was able to choose the date for delivery and as this was a birthday present, it made life easier. Ha... Vis mer

Informasjon om virksomheten

  1. Delikatessebutikk
  2. Ølutsalg
  3. Osteprodusent
  4. Ostebutikk
  5. Sjokoladebutikk
  6. Gavebutikk

Om The Chuckling Cheese Company

Skrevet av virksomheten

The Chuckling Cheese Company | Great British Artisan Cheese

A family-run artisan cheese company based in Skegness, Lincolnshire UK - The business was started in 2012 by husband & wife, Stuart & Emma Colclough. It was later incorporated as The Chuckling Cheese Company Ltd in 2015

The husband and wife duo, Emma and Stuart Colclough set out on their cheesy adventure hosting market stalls at local events around the United Kingdom. During this time is when the cheese team began to grow and soon become notorious for Flavoured Cheddar and our widely developed range of unique flavoured cheese. Offering over 40 different flavours.

We’re not just a cheese company, we also have a wide range selection of chilli jams, craft beers, vodkas, coffee syrups, fudge bars, sweet meringues, and lots more. In 2016 we opened our first Chuckling Cheese Shop in the Skegness Hildred's Centre, then in the next two years, we opened two other stores. One in Doncaster Frenchgate Shopping Centre and another in Middlesbrough Hill Street Shopping Centre. In 2020, we grew the company further by opening two more shops, in Merry Hill Shopping Centre in Brierley Hill near Birmingham and one in Metrocentre in Gateshead near Newcastle. At our shops, you will find an extensive product offering, such as baked goods, cheese sampling, and a freshly baked cheese toastie.

Visit a shop near you and meet our company mascot, Munchie Mouse.

To this date, we still remain a family-run business that has a wide range of quality products to offer our day-to-day customers as well as Trade and Wholesale Customers, alongside offering a range of Corporate Gifting options.

Visit our website!


Kontaktopplysninger

3,6

Middels

TrustScore 3.5 av 5

12k anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

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3,6

Alle anmeldelser

(12 146)

407 anmeldelser i de siste 12 månedene

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Vurdert til 5 av 5 stjerner

Great company. Lovely products.

I have used this company many times for both my personal orders and gifts for family and friends.
The orders have all arrived on the dates requested, have all been well packaged and presented.
There is a large selection to choose from, not just cheese but other products such as chutneys, pickles,nibbles, cheese biscuits, wine and beer.
All the products are delicious and I know that friends who have received
them as gifts have been delighted with them (so much so that they actually order for themselves now).

5. mars 2026
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Svar fra The Chuckling Cheese Company

Hi there,
Thank you for your review! We are so pleased that you loved your order :)

Vurdert til 5 av 5 stjerner

Cheesy goodness

Have ordered a few times from this company very good service and excellent products

5. mars 2026
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Hi there,
Thats 'Gouda brie' the best review, thank you so much!

Vurdert til 5 av 5 stjerner

The parcel arrived on time even when I…

The parcel arrived on time even when I put the order in two months before with a delivery date for later . Very pleased how that worked and the cheese and pickle was well wrapped to protect the jars . The cheese itself are good and each flavour is great I had five or six different flavours and all excellent. Will definitely buy again.

15. desember 2025
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Svar fra The Chuckling Cheese Company

Hi there,
Thank you for your 'grate' review! We hope you will return again soon!

Vurdert til 5 av 5 stjerner

I keep coming back, 5* company

I keep coming back for the garlic and garlic and chive cheese’s after getting a mixed hamper as my first taste. I absolutely love them. Totally delicious and I’ve never had a problem with an order or delivery. 5* company.

5. mars 2026
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Svar fra The Chuckling Cheese Company

Hi there,
Thank you so much for your review! We are 'cheesed' that you enjoyed your order! We look forward to your return custom again soon!

Vurdert til 5 av 5 stjerner

Lovely cheese and fudges bought in 2…

Lovely cheese and fudges bought in 2 orders , very pleased with the products , great taste on all the cheeses and fudges bought. Very good value for money .

5. mars 2026
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Svar fra The Chuckling Cheese Company

Hi there,
Thank you for your review! We are so pleased that you loved your order :)

Vurdert til 5 av 5 stjerner

Always happy with my orders and delivery

Been ordering from here for a couple of years now and never had a problem with delivery. In fact I ordered some cheese and accidently put the wrong delivery date on. I was able to contact them and my order was despatched the next day. A cheese hamper always is on my families gift lists for special occasions and we all love the cheese. Excellent prices, long storage dates and very well packed.

5. mars 2026
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Hi there,
Thank you for your 'grate' review! We hope you will return again soon!

Vurdert til 5 av 5 stjerner

Excellent

Have ordered a few times now and have always received my parcel on my requested delivery date.
I'm I'm enjoying trying different cheeses. The caramelised onion chutney and sweet chilli jam are really nice.

21. februar 2026
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Svar fra The Chuckling Cheese Company

Hi there,
Thank you so much for your review! We are 'cheesed' that you enjoyed your order! We look forward to your return custom again soon!

Vurdert til 5 av 5 stjerner

Lots of lovely cheeses

Lots of lovely cheeses, bought for myself and my parents, all serious cheese fans! We’ve had a couple of mystery boxes, love the surprise inside!

5. januar 2026
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Svar fra The Chuckling Cheese Company

Hi there,
Thank you for your review! We are so pleased that you loved your order :)

Vurdert til 5 av 5 stjerner

Ordered quite a few times

Ordered quite a few times. Excellent communication enjoyed the cheese and condiments also great to give as gifts for friends and family. I will definitely be ordering again 😀 xx

28. november 2025
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Hi there,
Thats 'Gouda brie' the best review, thank you so much!

Vurdert til 5 av 5 stjerner

Great selection

Previously ordered as a gift which went down very well, then took advantage of a special offer. Great mix of cheeses and snacks that I've been able to share with family (I kept the delicious fudge for myself!).

26. februar 2026
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Svar fra The Chuckling Cheese Company

Hi there,
Thank you for your 'grate' review! We hope you will return again soon!

Vurdert til 5 av 5 stjerner

I have been ordering from chuckling…

I have been ordering from chuckling cheese Ltd now a couple of times the cheeses is really lovley great flavours and texture prices are very good to would recommend them to everyone who likes different tastes in cheese

5. mars 2026
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Svar fra The Chuckling Cheese Company

Hi there,
Thank you for your review! We are so pleased that you loved your order :)

Vurdert til 5 av 5 stjerner

Absolutely love their cheese and…

Absolutely love their cheese and brilliant customer service. Well packaged and delivered on time.

26. desember 2025
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Svar fra The Chuckling Cheese Company

Hi there,
Thank you so much for your review! We are 'cheesed' that you enjoyed your order! We look forward to your return custom again soon!

Vurdert til 1 av 5 stjerner

Not the company it use to be

I don’t know what’s happened, has this company changed hands because it’s utterly useless. I have ordered from this company in the past, possibly a year or two ago and I had a great experience. This time around the delivery was slow and communication wasn’t great when I phoned to chase up the order the woman on the phone seemed clueless as to what the hold up was and couldn’t tell me when my order would be dispatched. I will not be using this company in the future as it’s definitely changed and not for the better! It’s an absolute joke having to pay £10 delivery or 3.99 if you spend over £20. Wouldn’t mind paying £3.99 if the delivery was fast but where does £10 come in to it?! Absolute rip off

4. februar 2026
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Svar fra The Chuckling Cheese Company

Hello,
We're sorry to hear about your experience and that our service wasn't as of expected.
Our shipping charges are unfortunately a result of what we as the business have to pay and can assure you this is something currently being looked into by ourselves so we can lower the costs for our customers.
Please do not hesitate to contact us for any further assistance.
Apologies for any inconvenience caused.

Vurdert til 1 av 5 stjerner

Too many marketing emails

Ordered a cheese hamper yesterday and received FIVE marketing emails the same day with 'you've unlocked a new tier', 'you earned 200 points' 'get a discount code' 'get free shipping'. Just send me my damn cheese and shut up

16. februar 2026
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Svar fra The Chuckling Cheese Company

Hello,
Thank you for your review.
We apologise you are unhappy with the emails.
If you wish to not receive these you will need to unsubscribe via your account.
If you have trouble with this, please do not hesitate to contact us on mailorders@chucklingcheese.co.uk
Apologies for any inconvenience caused.

Vurdert til 1 av 5 stjerner

Late and refund inadequate! AVOID!

Ordered one of their valentines cheese gifts 11 days before valentines, received a email 9 days later to say order had been delayed (2 days before valentines). Emailed them back to ask if would be delivered in time for valentines. Recieved an email back to basically say they didn’t know when it would arrive. 2 weeks later finally arrived 3 days after valentines.
(Their own delay not DPD)
Complained and given a 20 per cent off next order! No thank u.
Don’t advertise a valentines gift if can’t for fill order on time and take 2 weeks!
UPDATE: 1 cheese (out of 2 cheeses in box)was also mouldy! They said would refund and refunded me for one cheese minus half the cost of the box which I did not pay any extra for as it was a total price for 2 cheeses in a box!
UTTERLY RIDICULOUS

17. februar 2026
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Svar fra The Chuckling Cheese Company

Hello,
Thank you for your review.
We sincerely apologise for the delay with your order.
Please email us on mailorders@chucklingcheese.co.uk so we may assist you further.
Apologies for any inconvenience caused.

Vurdert til 1 av 5 stjerner

Please read the reviews!

Like everybody else, I wish I had read the reviews. What a gross way to run a company. No delivery for valentines day (was supposed to be delivered yesterday). No update. Discovered the order hasn't even left the "shop" yet. Awful AI chat bot, cant phone because, surprise surprise you don't work weekends. What a massive disappointment all round

14. februar 2026
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Svar fra The Chuckling Cheese Company

Hello,
Thank you for your review.
Please contact mailorders@chucklingcheese.co.uk so we may assist you further.
Apologies for any inconvenience caused.

Vurdert til 1 av 5 stjerner

Should have read the reviews.....

'Order by midnight 9th February for Valentines delivery'
Express delivery order was placed in plenty of time, was apparently dispatched on the 12 February, DPD received the parcel on the 13 February and tracking states delivery on 16th. If you can't deliver on time, don't accept the orders. I now have a non existent valentines delivery and will have been in transit for 5 days, not acceptable for food items if it ever arrives.

14. februar 2026
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Svar fra The Chuckling Cheese Company

Hello,
Apologies that there has been a delay with your order.
Whilst we always try our utmost to meet requested delivery dates, this is not always possible due to courier and supplier delays.
If you would like any further assistance, please do not hesitate to contact our dedicated Customer Service team!
Apologies for any inconvenience caused.

Vurdert til 1 av 5 stjerner

Ordered to be delivered 13th Feb was…

Ordered to be delivered 13th Feb was emailed late the night before to say it wasn't going to be delivered immediately emailed back as was for valentine's day and it won't be here on time. Asked for a refund they emailed today to say can't refund as already dispatched. Why ask for a delivery date of you can't keep to it.

13. februar 2026
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Svar fra The Chuckling Cheese Company

Thank you for your review. We are sorry to hear that you were not happy with your order on this occasion. If you would like any further assistance, please do not hesitate to contact our dedicated Customer Service team!

Vurdert til 1 av 5 stjerner

My second ever order with these jokers…

My second ever order with these jokers and exactly the same happens again.
Useless.

12. februar 2026
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Svar fra The Chuckling Cheese Company

Hello,
We are sorry to hear that you were not happy with your order on this occasion. If you would like any further assistance, please do not hesitate to contact our dedicated Customer Service team!
Apologies for any inconvenience caused.

Vurdert til 1 av 5 stjerner

It’s late, but I’m not able to wait.

Placed my first order and chose delivery date of 11th February as I need if for a present early on the 12th. Now less than 24 hours before it’s due I receive notification that it’s delayed. Doh, I should have read the reviews, won’t be bothering with them again.

10. februar 2026
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Svar fra The Chuckling Cheese Company

Hi there,
Thank you for your review.
We do apologise for the delay with your order.
I cannot locate any emails with the information provided, please do not hesitate to contact ourselves further if a resolution has not been provided.
Apologies for any inconvenience caused.

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