We had an excellent experience purchasing our new MG S9 from Chorley MG. From start to finish, the whole process was smooth, straightforward, and completely hassle-free. A special thank you to... Vis mer
Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Se hva andre synes
Great experience at Chorley Group MG Blackpool. Met Harris who helped us choose a beautiful car, good price, no pressure. Especially liked his friendly and open approach. Highly recommended. Fast, f... Vis mer
Selskapet har svart
Had a great experience with this company. Had a fair way to travel to see the vehicle and was relying on the companies description of it, and it was as described, if not better ! Adam looked after... Vis mer
Would just like to say a BIG THANKYOU to Sean Black purchased my. New car & the process was made so easy for me . Sean Black even arranged delivery to my home address , very professional, would ce... Vis mer
Informasjon om virksomheten
- Bilforhandler
- Bilinspeksjonsstasjon
- Bilreparasjon og -vedlikehold
- Forhandler av kjøretøy
- Nissan-forhandler
- Bruktbilforhandler
Skrevet av virksomheten
Chorley Group pride ourselves on our customer centred approach to business. We started as a family business in 1988 and still maintain those family morals to this day. Starting from humbled surroundings in Euxton (Lancashire), the group has now grown to an organisation operating internationally with numerous dealerships and seven franchises across the North-West of England including Blackpool, Burnley, Chorley, Preston, Bolton, Ormskirk and Wigan. Chorley Group are constantly striving to increase market share and raise our presence in the North-West of England. We aim to do this by supplying a consistent message of our customer focussed approach to business and the desire we have to be persistently competitive in our market place. Chorley Group was founded on and remain focussed on the principle that no matter what, we will be, “Big enough to cope…but Small enough to care”.
chorleygroup.co.uk Details
Skrevet av virksomheten
Kontaktopplysninger
Head Office- Ackhurst Road, PR7 1NN, Chorley, Storbritannia
- 01253-298833
- info@chorleygroup.co.uk
- chorleygroup.co.uk
4,5
Enestående
9k anmeldelser
Ingen tidligere historie av å be om anmeldelser
Denne virksomheten har ikke oppfordret kundene i det siste, og anmeldelser er derfor kanskje ikke representative
Har svart på 79 % av de negative anmeldelsene sine
Svarer vanligvis i løpet av 48 timer
Slik bruker virksomheten Trustpilot
Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
Having had my car written off
Having had my car written off, and only having it for less than 12 months, I wanted another Kona. So went on Chorley motors website to see what they had available. I seen one that I liked, reserved it. After a couple of phone calls with Tom, went down next day viewed liked it and Tom took care of us and sorted everything out and kept us updated. Treated with respect and very happy with the service we received.
14. mars 2026
Anmeldelse skrevet uten oppfordring
Svar fra Chorley Group
Dear Richard,
Thank you for your lovely review. I’m sorry to hear about your previous car being written off, but I’m so pleased to hear that Tom was able to help you find another Kona and make the whole process smooth and straightforward for you.
It’s great to know you felt well looked after, kept informed throughout, and treated with respect during your experience. I’ll be sure to pass your kind feedback on to Tom and the team.
Kind Regards,
Nicole Butcher
Client Services Manager
Chorley Group
Recently purchased from Alex at Chorley…
Recently purchased from Alex at Chorley MG. The guy is an ultimate gentleman and professional. The car was impeccably presented, the handover was equal. Would definitely recommend Alex.
14. mars 2026
Anmeldelse skrevet uten oppfordring
Svar fra Chorley Group
Dear Stephen,
Thank you for your wonderful review. I’m delighted to hear that Alex provided such a professional experience and that both the presentation of the car and the handover met your expectations.
Your recommendation means a great deal, and I’ll be sure to pass your kind comments on to Alex and the team at Chorley MG.
Kind Regards,
Nicole Butcher
Client Services Manager
Chorley Group
They are basically scammers or just…
They are basically scammers or just incompetents.
They booked a service they could not complete. After that, they booked new dates and could not complete again.
12. mars 2026
Anmeldelse skrevet uten oppfordring
Svar fra Chorley Group
Dear Gustavo,
Thank you for taking the time to share your feedback. I’m sorry to hear about your experience and the inconvenience this has caused.
I have forwarded your comments to the management team for their review so this can be looked into further and addressed appropriately. Your feedback is important to us, and we will ensure it is investigated.
Kind Regards,
Nicole Butcher
Client Services Manager
Chorley Group
Car buying
Will who sorted me out was really helpful, not pushy, and made the purchase smooth.
28. februar 2026
Anmeldelse skrevet uten oppfordring
They make car buying a great experience.
Being a novice at the machinations of a vehicle and the complexities of purchasing a car, Will at Chorley Wigan went beyond expectations to explain in detail. He is knowledgeable, trustworthy and exceptionally welcoming.
I still have the car and enjoying the smooth running. He still provides me after sales response when needed.
I would recommend Chorley because of Lewis Will.
22. desember 2025
Anmeldelse skrevet uten oppfordring
Chorley Group Kia Blackpool. Kia Sorent Purchase.
I called in Chorley Group Kia, at Blackpool with my son in law, to see what a deal I could get to change my Kia Sorento, to a new one. I have been really happy with my Sorento, which I purchased there also. Paul Servant greeted us on arrival, and immediately put us at ease. He went through all the options with us, and explained the latest finance arrangements .I made my order then, on our first visit. When we left, my son in law said he couldn't beleive what a great deal I had got with Chorley Group Kia at Blackpool ! With my previous Kia Sorento purchase , I was recommended to Chorley Group , by my neighbour, who said they were good to deal with . When I took delivery of my new Sorento, I was most happy to find they had given me a full tank of fuel !
They are very good to deal with. Most Happy.
6. mars 2026
Anmeldelse skrevet uten oppfordring
Svar fra Chorley Group
Dear Kenneth,
Thank you for your fantastic review!
We're delighted to hear that you had such a positive experience at Chorley Group Kia in Blackpool and that Paul Servant made you feel at ease while guiding you through the options and finance arrangements. It's great to know you were able to secure such a good deal on your new Kia Sorento and that your first visit led to placing your order straight away.
We truly appreciate your continued trust in us following your previous purchase, and it's wonderful to hear that you would recommend the dealership to others as well.
Kind Regards,
Nicole Butcher
Client Services Manager
Chorley Group
A great experience
From the get go Sam Richmond was very professional, polite, courteous and respectful, never pushy and left us to view the car in our own time also he was extremely knowledgeable.
Thank you Sam for a very pleasant experience. 😊Jenny & Dave
9. mars 2026
Anmeldelse skrevet uten oppfordring
Svar fra Chorley Group
Dear Jenny,
Thank you for your fantastic review!
We're delighted to hear that Sam Richmond provided such a professional, polite and respectful experience from the very beginning. It’s great to know you felt comfortable to view the car at your own pace and that Sam’s knowledge was helpful throughout the process.
We really appreciate you taking the time to share your feedback.
Kind Regards,
Nicole Butcher
Client Services Manager
Chorley Group
Jonty was very responsive throughout
Jonty was very responsive throughout, from initial queries right through to after sales queries. We have had a great experience with the sales team.
9. mars 2026
Anmeldelse skrevet uten oppfordring
Svar fra Chorley Group
Dear Melissa,
Thank you for your great review!
We're delighted to hear that Jonty was responsive throughout the whole process, from your initial enquiry right through to aftersales support. It's fantastic to know the sales team provided you with such a positive experience.
We really appreciate you taking the time to share your feedback.
Kind Regards,
Nicole Butcher
Client Services Manager
Chorley Group
Great service
Bought a Kia Rio from here about 3 months ago and we had an overall great experience. After our test drive we had noted something wrong with the car interior and David Gore assisted us and made sure the issue was going to be resolved. Within a few days we collected it and it was waiting for us, ready to go. So far the car has been great and we have had no issues. We will definitely come here again should we want to buy a new car. Very good customer service!
3. desember 2025
Anmeldelse skrevet uten oppfordring
Svar fra Chorley Group
Dear Jessica,
Thank you for your fantastic review!
We're delighted to hear that you had such a positive experience purchasing your Kia Rio and that David was able to assist you in resolving the interior issue quickly. It's great to know everything was ready for you when you returned to collect the car and that it has been running perfectly since.
We really appreciate your kind comments about our customer service and look forward to welcoming you back when the time comes for your next car.
Kind Regards,
Nicole Butcher
Client Services Manager
Chorley Group
Bought a car and noticed the front end…
Bought a car and noticed the front end of bonnet was a different colour than the car ,was told it was the type of paint and ive been told by two paint specialists that its not the same
But nothing has been done about it .and this was discussed the same day of purchase of the car..
19. februar 2026
Anmeldelse skrevet uten oppfordring
Svar fra Chorley Group
Dera Beverley,
Thank you for taking the time to leave your review.
I’m sorry to hear about the concerns you’ve raised regarding the bonnet colour. This is certainly something we would like to look into further for you. Could you please email me directly at nicole.butcher@chorleygroup.co.uk with the details of the vehicle you purchased, along with any relevant information, so that I can investigate this with the team?
Kind Regards,
Nicole Butcher
Client Services Manager
Chorley Group
Great customer service at Chorley…
Great customer service at Chorley Nissan Blackpool, Jen was great on a very busy day.My 4th Car from Chorley Nissan and always been great.
27. februar 2026
Anmeldelse skrevet uten oppfordring
Svar fra Chorley Group
Dear Dave,
Thank you for your wonderful review!
We're delighted to hear you received great customer service at Chorley Nissan Blackpool, especially on such a busy day. It's fantastic to know Jen looked after you so well.
Thank you also for your continued loyalty – purchasing your fourth car with us really means a lot to the whole team. We truly appreciate your support.
Kind Regards,
Nicole Butcher
Client Services Manager
Chorley Group
Excellent sales support when buying my…
Excellent sales support when buying my car
Andy was great explaining the car inside and out
Took time explaining the the dashboard controls
Would buy my next car from them
I also would recommend the company
5. mars 2026
Anmeldelse skrevet uten oppfordring
Svar fra Chorley Group
Dear Kenneth,
Thank you for your fantastic review!
We're delighted to hear that Andy provided excellent support during your car purchase and took the time to explain everything clearly, including the dashboard controls. It's great to know you felt well looked after throughout the process.
We really appreciate your recommendation and look forward to hopefully helping you again when the time comes for your next car.
Kind Regards,
Nicole Butcher
Client Services Manager
Chorley Group
Great service!
Great service and no pushy sales tactics I've experienced with other dealers. Car was ready when promised and spotless. Great buy!
6. mars 2026
Anmeldelse skrevet uten oppfordring
Svar fra Chorley Group
Dear Darren,
Thank you for your fantastic review!
We're really pleased to hear that you had such a positive experience and appreciated the relaxed approach from the team. It’s great to know your car was ready when promised and presented in spotless condition for you.
We truly appreciate your feedback and hope you enjoy your new car.
Kind Regards,
Nicole Butcher
Client Services Manager
Chorley Group
Rubbish, no information whatsoever
Rubbish! Travelled a distance to look at new MGs/ Nissans.
Got to the showroom to be faced with a load of qr codes.
Absolutely NO information on any cars.
Messed about with the scanning app, input registrations etc. Nothing, not working, see salesperson.
Nah, off to see cars with prices etc etc actually on them
7. mars 2026
Anmeldelse skrevet uten oppfordring
Friendly, professional service
Friendly, professional service. No hard sell and value for money.
6. mars 2026
Anmeldelse skrevet uten oppfordring
Svar fra Chorley Group
Dear Luke,
Thank you for your great review!
We're delighted to hear you experienced friendly and professional service and that you felt comfortable without any hard sell. It's also great to know you felt you received good value for money.
We really appreciate you taking the time to share your feedback.
Kind Regards,
Nicole Butcher
Client Services Manager
Chorley Group
Blackpool MG (Chorley group)
Fantastic service from Richard and all the team at Blackpool MG, professional, knowledgeable and friendly with zero pressure. I would highly recommend..
5. mars 2026
Anmeldelse skrevet uten oppfordring
Svar fra Chorley Group
Dear Paul,
Thank you for your fantastic review!
We're delighted to hear you received such great service from Richard and the team at Blackpool MG. It’s great to know you found the team professional, knowledgeable and friendly, and that you felt comfortable with no pressure during your visit.
We really appreciate your recommendation and thank you for taking the time to share your experience.
Kind Regards,
Nicole Butcher
Client Services Manager
Chorley Group
Really good to deal with tom…
Really good to deal with tom shuttlworth was very helpfull and very friendly would recomend chorley nissan wigan
4. mars 2026
Anmeldelse skrevet uten oppfordring
Very poor experience.
Very poor experience.
From the cold unfriendly 'welcome' at reception as you walk in, to the poor quality of stock. (We viewed several cars with mould on the seats.)
We did buy a car, however it became evident that it had been misrepresented by Chorley MG.
We were also sent another customers personal & financial details by mistake during a buying process.
We were promised the earth and misled.
Folliwing a complaint, we were advised the General Manager would contact us; no one did.
We got our money back after threatening legal action.
(I can see the car is back on the forecourt at an inflated price - and still misrepresented!)
In my opinion, this is a badly run dealership whose sole aim is profit over service.
I would strongly advise against buying a car from here, despite any feeble apology or explanation given below.
31. januar 2026
Anmeldelse skrevet uten oppfordring
Super friendly and helpful
Super friendly and helpful
5. mars 2026
Anmeldelse skrevet uten oppfordring
Svar fra Chorley Group
Dear Tom,
Thank you for your kind review! We're really pleased to hear that you found the team super friendly and helpful. Providing a welcoming and supportive experience is something we always aim for, so it's great to know that came across during your visit.
Kind Regards,
Nicole Butcher
Client Services Manager
Chorley Group
Very easy to log in
Very easy to log in, and when told car was ready, very quick and attentive.
3. mars 2026
Anmeldelse skrevet uten oppfordring
Svar fra Chorley Group
Dear Mr. Hogan,
Thank you for your kind review! We're so glad to hear that the login process was easy and that our team was able to assist you quickly once your car was ready. Providing a smooth and attentive experience is always our goal, and it’s great to know we delivered. We appreciate you taking the time to share your feedback and look forward to helping you again in the future!
Kind Regards,
Nicole Butcher
Client Services Manager
Chorley Group
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