I use my Soul Mate foot massager EVERY DAY. It’s a great product, so when it stopped charging, I was honestly gutted. I braced myself for a difficult, lengthy back-and-forth trying to secure a repl... Vis mer
Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Se hva andre synes
I don't normally do reviews, but I have to say this chair is amazing! But even more impressive was the level of service I just experienced as I was not so impressed with the glider wheels. I emailed... Vis mer
I purchased a Chill Chair for my partner and we love it. We had a minor issue with the chair and I have to say Angel goes by her name and the customer service and communication we received was excepti... Vis mer
Hello everybody, I would like to take a moment and share my experience with Chill Chair. I purchased the Sloe Mate ottoman. My husband loves his feet massaged, this is his favorite gift ever! The ot... Vis mer
Informasjon om virksomheten
Skrevet av virksomheten
We are Chill Chair. We design, develop and manufacture smart massage office chairs. We help stressed-out workers chill-out with a massage at their desks.
Kontaktopplysninger
Ingen tidligere historie av å be om anmeldelser
Denne virksomheten har ikke oppfordret kundene i det siste, og anmeldelser er derfor kanskje ikke representative
Har svart på 60 % av de negative anmeldelsene sine
Svarer vanligvis i løpet av én uke
Slik bruker virksomheten Trustpilot
Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
Smooth purchase
Smooth purchase, excellent communication and really enjoying the sole mate! Thankyou :)
From the moment I placed my order until…
From the moment I placed my order until I received it, the team kept me updated at every step. They even followed up afterward to make sure I was happy with my purchase. I have to say, the foot massager has been great. Since I’m always on the move, being able to sit back, relax, and unwind has been amazing.
Lots of money for a crooked chair that…
Lots of money for a crooked chair that they replaced with a chair with a defective massaging mechanism. It clunk every few seconds as it travels up and down the back. Provided video with sound and they claim it is normal operation. Just want my money back at this point. Customer service is terrible that it is all by email with no way to talk to anyone.
Great!
Fantastic service from this company. Very efficient and great product
5 star
What can I say ? nothing but respect for the outstanding customer service I bought the soul mate foot massager after 3 months of use I encountered a small problem which the team at chill chair quickly resolved for me . I couldn’t be happier ,Great company to deal with .
So disappointed in this chair
So disappointed in this chair. After 2 months it stopped working. Very uncomfortable for sitting long hours. Seat is hard and very uncomfortable. Massage was nice when it worked. A complete waste of money.
Really impressed with the Chill Chair
Really impressed with the Chill Chair, super comfortable and the massage function is a genuine standout, especially after a long day. It feels well built and easy to set up, and I’ve found myself using it more than expected. Overall, a great balance of comfort and practicality, definitely worth it.
Great product
Great Product and Customer Service
Great product and great overall customer service!
Their customer service is spot on
Their customer service is spot on. We had an issue with the foot massager and the company sent a quick replacement when the fault was found. No questions asked.
Brilliant performance
Absolutely prompt delivery.Excellent customer service and the soul mate foot massager is fantastic. Our whole household is more than happy with this purchase. Highly recommended for tired feet
Great products and customer service!
Great product (Sole Mate) and great customer service! I look forward to purchasing the chill chair next.
lovely foot massage
Product is great
Product is great. Feet feel awesome after each use. Customer service is even better,
Good customer service
Cleo was so helpful with my concern and very reliable.
Excellent customer service
We had a fault with the Solemate foot massager and the response from Chill was exemplary.
They answered emails within hours, were helpful, concerned and in a replacement was received within 2 days of confirmation of the fault.
For me this indicates complete faith in their product and genuine concern for their customers.
Outstanding Customer Service and an Excellent Foot Massager
I had a great experience with Chill Chair from start to finish. After placing my order, I realized there was a promotion that I had missed during checkout. I contacted their customer support, and they immediately honored the discount and refunded the difference. That level of responsiveness and professionalism is rare these days and very much appreciated.
I received the foot massager 3 days ago and I truly love it. The quality is excellent, and it provides a very relaxing and effective massage. As someone who works long hours on my feet in the wellness and skincare field, I can already tell this will become part of my daily routine to help with circulation and relaxation.
Great product and exceptional customer service. Highly recommended.
Yasmira
Love my new chair and ottoman
Love my new chair and ottoman. By far the best chair I’ve had. The massage is amazing. Customer service is an A+! Appreciate the communication.
Incredible customer service!
I could not be more pleased with my experience with Chill Chair. Every time I’ve reached out with a question or concern, their team has been incredibly responsive and genuinely focused on helping. They’ve gone above and beyond to make sure I was taken care of. It’s refreshing to see a company that truly stands behind its products and delivers this level of service. A great example of what quality and customer care should look like.
And more importantly my feet feel great!
Dette er Trustpilot
Alle kan gi tilbakemelding på Trustpilot. De som skriver en anmeldelse, har rett til når som helst å redigere og slette den. Enhver publiserte anmeldelse er synlig så lenge en tilknyttet konto er aktiv.
Vi har et eget team og smart teknologi som beskytter plattformen vår. Finn ut hvordan vi motvirker falske anmeldelser.
Lær om anmeldelsesprosessen på Trustpilot.
Verifisering kan bidra til å sørge for at anmeldelsene du leser på Trustpilot, er skrevet av faktiske personer.
Det kan gi en skjev TrustScore å tilby belønning for eller be bare enkelte kunder om å skrive en anmeldelse, og dette går imot retningslinjene våre.








