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ChillCarve Anmeldelser 

8
•
TrustScore 3.5 av 5

3,7

Friluftslivsbutikk
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Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon

For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon

Informasjon om virksomheten

  1. Friluftslivsbutikk
  2. Utendørs sportsutstyr

Skrevet av virksomheten

ChillCarve Diverse Styles, Top-Quality Snowboarding & Surfing Gear Shop our specialized store for ski and surfing gear, including high-performance ski jackets, thermal wear, ski bags, goggles, gloves, socks, and more. Designed for comfort, durability, and style, our products cater to both skiers and surfers. Get ready for your next adventure with top-quality gear!

Kontaktopplysninger

3,7

Middels

TrustScore 3.5 av 5

8 anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Ber kundene om å skrive anmeldelser

Denne virksomheten oppfordrer kundene til å skrive anmeldelser, enten positive eller negative

Har svart på 100 % av de negative anmeldelsene sine

Svarer vanligvis i løpet av én måned

Slik bruker virksomheten Trustpilot

Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.

3,7

Alle anmeldelser

(8)

8 anmeldelser i de siste 12 månedene

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Vi sjekker anmeldelser

Virksomhetene kan ikke betale for å skjule eller tilby belønning for anmeldelser på Trustpilot. Anmeldelser er meningene til individuelle brukere og ikke Trustpilot. Mer informasjon
Vurdert til 1 av 5 stjerner

scam scam scam

absolute scam and they use chatgpt for customer service would never buy again

edits after receiving your reply:
1. you do , the initial emails were AI generated happy to attach screenshots if you’d like ?
2. when you say blair is “already” looking after my order let me correct you… you sent me a faulty item and then i requested a refund. i was denied a refund twice and encouraged to keep the item and receive a partial refund of half (how desperate for $$ are you?), finally after genuinely four back and forth emails and over a week i got sent a return label with strict deadlines within which to send my item back. i had to print it myself (!!!) and sent it back on monday, it arrived two days later and the team have not picked it up from the post office (on auspost’s end the return is ‘awaiting collection’ and has been for over 24 hours). i am still yet to receive any communication about my return even though just to reiterate - i was sent a damaged item!!!!!!!

at this point just take the L and apologise xo

16. juni 2026
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Svar fra ChillCarve

Thanks for your honesty and we're really sorry to hear you feel this way.

We don't use ChatGPT for customer service and our colleague Blair has been personally looking after your order and is already working on your return and refund. We're sorry our support didn't meet your expectations, and we're taking your feedback seriously to do better.

If you'd like to discuss this further, please reach out to us directly, we'd really like to make things right.

Chillcarve Team

Vurdert til 5 av 5 stjerner

Looks great and fit well

Looks great and fit well, excited to try my new jacket on the slopes

16. juni 2026
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Svar fra ChillCarve

That's the kind of energy we like to hear. Sounds like you've got some good days ahead. Have a wonderful trip!

Chillcarve Team

Vurdert til 5 av 5 stjerner

Quick delivery

Quick delivery. Great product

6. juni 2026
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Svar fra ChillCarve

Thanks so much for your feedback! Glad to hear the delivery was quick and you're happy with the product.

Enjoy it out there!

Chillcarve Team

Vurdert til 5 av 5 stjerner

Super good quality!

Super good quality!! Shipping was also quite fast. Would highly recommend.

6. juni 2026
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Svar fra ChillCarve

Thanks for the lovely feedback! Hope to see you again soon!

Chillcarve Customer Service Team

Vurdert til 5 av 5 stjerner

Customer service excellent.

Customer service excellent.

6. juni 2026
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Svar fra ChillCarve

Thanks for the lovely feedback – so happy we could help, and we hope to see you again soon!

Chillcarve Customer Service Team

Vurdert til 4 av 5 stjerner

I bought the Aurora Mag-Tech…

I bought the Aurora Mag-Tech Cylindrical Goggles, great quality and arrived on time.
It sadly only comes with the colour you choose, it would be great if they came with 2 lens colours.
About to purchase more lenses for them regardless.

30. juli 2025
Anmeldelse skrevet uten oppfordring
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Svar fra ChillCarve

Thank you so much for your honest feedback and we're really glad to hear you're happy with the quality and delivery! 😊

We're actually taking notes from feedback like yours and will definitely pass this along to our product team for future improvements.

Thanks again for supporting Chillcarve 🙌

Chillcarve Customer Service Team

Vurdert til 5 av 5 stjerner

Exceptional Customer Service

I had the best customer service experience from Blair at Chillcarve.com I was so impressed by the attention to detail as well as the warm, professional, friendly and prompt communication. I will definitely be back and will recommend Chillcarve to all my family and friends. Thank you Kindly!

5. juni 2026
Anmeldelse skrevet uten oppfordring
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Svar fra ChillCarve

Thank you for your lovely feedback!

We're so glad Blair was able to give you the service you deserved. She's a great part of our team, and we'll be sure to share your kind words with her.

It means a lot to us that you'd recommend Chillcarve to others — thank you! We look forward to seeing you again soon.

Chillcarve Team

Vurdert til 1 av 5 stjerner

DROPSCHIP SCAMMERS!

10. april 2026
Anmeldelse skrevet uten oppfordring
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Svar fra ChillCarve

Hi Kian,

We’re truly sorry to hear about your experience and completely understand your frustration.

However, we would like to kindly clarify what actually happened:

Your order was delayed due to missing state/province information in the shipping address, which caused the initial delivery failure.

After you confirmed the corrected address, we arranged a re‑shipment. Unfortunately, the parcel was lost by the carrier during the second attempt.

Once we confirmed the loss, our customer service team immediately processed a full refund for your order. The refund has already been completed and should appear in your account based on your bank’s processing time.

We sincerely apologize for the inconvenience this situation has caused you. We take full responsibility for the delivery issues and are actively working with our shipping partners to prevent this from happening again.

Thank you for your understanding and for giving us the chance to make it right. If you have any further questions, please feel free to contact us directly.


Best regards,
ChillCarve Customer Service Team

Dette er Trustpilot

Alle kan gi tilbakemelding på Trustpilot. De som skriver en anmeldelse, har rett til når som helst å redigere og slette den. Enhver publiserte anmeldelse er synlig så lenge en tilknyttet konto er aktiv.

Virksomhetene kan automatisk be kundene om anmeldelser, og disse blir bekreftet som faktiske opplevelser.

Lær mer om andre slags anmeldelser.

Vi har et eget team og smart teknologi som beskytter plattformen vår. Finn ut hvordan vi motvirker falske anmeldelser.

Lær om anmeldelsesprosessen på Trustpilot.

Her får du åtte tips om hvordan du skriver en god anmeldelse.

Verifisering kan bidra til å sørge for at anmeldelsene du leser på Trustpilot, er skrevet av faktiske personer.

Det kan gi en skjev TrustScore å tilby belønning for eller be bare enkelte kunder om å skrive en anmeldelse, og dette går imot retningslinjene våre.

Ta en titt selv