I really like the app at first, and had no issue with anything, then I brought a Just Eat voucher. The voucher hasn’t worked, and I have been emailing constantly since August with no resolutio... Vis mer
Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Se hva andre synes
I’ve used quite a few cashback platforms over time, but Cheddar easily sits among the absolute best. What really sets it apart is how hassle-free the cashout process is, as there are no process... Vis mer
Love this app. I earn cash back every week on my grocery shop and on other bigger purchases like concert tickets. I had to ask Customer Services for support and they provided a quick efficient and pos... Vis mer
Great cashback app, easy to use and simple way of saving money on everyday shopping. Highly recommended
Informasjon om virksomheten
Skrevet av virksomheten
Award-winning finance app 🏆 Gives everyone in the UK the tools to save money effortlessly. Including instant cash bonuses every time you shop, and effortless bank transfers between friends without sort codes and account numbers. Best newcomer - British Bank Awards Winner 2024 Best Personal Finance App - British Bank Awards Shortlist 2024 Innovation of the Year - British Bank Awards Shortlist 2024
Kontaktopplysninger
2 Television Centre, W12 7FR, London, Storbritannia
- support@cheddar.me
- cheddar.me
Ingen tidligere historie av å be om anmeldelser
Denne virksomheten har ikke oppfordret kundene i det siste, og anmeldelser er derfor kanskje ikke representative
Har svart på 92 % av de negative anmeldelsene sine
Svarer vanligvis i løpet av én uke
Slik bruker virksomheten Trustpilot
Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
Easy to use and customer support is…
Easy to use and customer support is fantastic

Svar fra Cheddar
Fantastic customer service
Fantastic customer service, especially from Mustafa who sorted an issue for me with my account. They offer great cashback and have amazing support and help. I'd highly recommend them.

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Love it
Love it! Super easy and great customer service too!

Svar fra Cheddar
The support team is very kindly and…
The support team is very kindly and have solved my problem.

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👍 from me!
Needs support from more credit cards, but great idea and good customer service

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I had an issue with a gift card and…
I had an issue with a gift card and reached out to the Cheddar support team. They were incredibly helpful and resolved my query quickly by arranging a refund. Their communication was friendly and professional throughout the process. I'm impressed with their excellent customer service and highly recommend Cheddar.

Svar fra Cheddar
Slice of Cheddar (Highly Recommend the App)
I enjoy using the Cheddar app, and it has made earning cash-back so simple. Recently, I had an issue where I was locked out of my account and needed my rewards transferred to a new one. The Customer Care representative was helpful in closing my old account (since only one is allowed) and swiftly transferred my rewards. They handled my request efficiently and professionally.
This is an app I’d highly recommend—its interface is easy to understand, and it has helped me get the most out of my shopping.

Svar fra Cheddar
I have nothing bad to say about…
I have nothing bad to say about Cheddar, they save me lots money and I really like their app as it's very easy to use. I love the overview screen of all my bank accounts and it make it very easy to track the gift cards I have bought in the wallet section. I mostly use it for supermarket cashback which works very well. When I request payouts of the cashback I have earned it comes through instantly which I really appreciate. They also have very friendly and helpful customer service. I highly recommend Cheddar!

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Got a refund very quicker to a code not…
Got a refund very quicker to a code not working. Mustafa was very helpful and polite

Svar fra Cheddar
I've been using the Cheddar App for a…
I've been using the Cheddar App for a while now to buy gift cards to save on purchases from various high street retailers.
The app works really if ever I've had any issues support have always been quick to respond and resolve the issue.

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Too slow in responding to queries
Too slow in responding to queries. Took £58 to buy voucher for Sainsburys. Delivery failed, voucher has disappeared and they have kept the money.

Svar fra Cheddar
Cheddar refund
After having one of orders cancelled by another company. The support staff at cheddar were able to resolve this and get me a full refund

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Still waiting to be verified
I wanted to buy a gift card and also claim my £5 welcome bonus.
However I can't get any further than verifying my ID which I did by emailing my driving licence.
Still not verified after 2 days and the offer expires tomorrow.
Maybe make it clear that you need to be verified before cashback can be paid.

Svar fra Cheddar
Best app for cashback
The best app to get the best Cashback for each purchase. The costumer support is second to none. The app is easy to use , with a big variety of brands working with it.
I highly recommend it. Even better returns than if you’d be a AMEX big spender.

Svar fra Cheddar
Good results in just 4 weeks!
So far, I’ve had an amazing experience with Cheddar. Just by taking 2 mins to buy a gift card (to purchase items) rather than using my debit card, I’ve made £38 cashback (in 4 weeks). Plus you can often use the gift card on other cashback sites, doubling and sometimes tripling the %.

Svar fra Cheddar
Fantastic
It's a nice feature to have when everything gets more expensive!
Customer care are quick and responsive when needed!
Great comms with the Cheddar team and…
Great comms with the Cheddar team and swift IT support.
Great way to save without thinking.
I had initial emails back and forth but they did sort out my query.
This app has already seen me save. I can really see lots of use for it.
Could we see some amazon cards in future please?
Exceptional Customer Service and a Great App!
I have been using the Cheddar gift card cashback app daily and absolutely love it! Recently, I accidentally purchased a gift card with a different function than I intended. When I reached out to customer service, I was prepared for the worst since the vendor normally doesn't issue refunds.
To my surprise, Mustafa at the customer service team went beyond his means: He kept me posted with the process, liaised with the vendor, and ultimately managed to secure a refund for me, which I least expected!
I am really impressed with the care and follow-through Mustafa provided. Clearly, Cheddar believes in customer satisfaction and will take that extra step when necessary. The app is great, easy to use, and has become a part of my daily routine.
Thanks, Cheddar, but more so, thanks to Mustafa for what could've been a very frustrating situation into a positive experience. Highly recommended!
Amazing customer service and help
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