I really like the app at first, and had no issue with anything, then I brought a Just Eat voucher. The voucher hasn’t worked, and I have been emailing constantly since August with no resolutio... Vis mer
Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Se hva andre synes
I’ve used quite a few cashback platforms over time, but Cheddar easily sits among the absolute best. What really sets it apart is how hassle-free the cashout process is, as there are no process... Vis mer
Love this app. I earn cash back every week on my grocery shop and on other bigger purchases like concert tickets. I had to ask Customer Services for support and they provided a quick efficient and pos... Vis mer
Great cashback app, easy to use and simple way of saving money on everyday shopping. Highly recommended
Informasjon om virksomheten
Skrevet av virksomheten
Award-winning finance app 🏆 Gives everyone in the UK the tools to save money effortlessly. Including instant cash bonuses every time you shop, and effortless bank transfers between friends without sort codes and account numbers. Best newcomer - British Bank Awards Winner 2024 Best Personal Finance App - British Bank Awards Shortlist 2024 Innovation of the Year - British Bank Awards Shortlist 2024
Kontaktopplysninger
2 Television Centre, W12 7FR, London, Storbritannia
- support@cheddar.me
- cheddar.me
Ingen tidligere historie av å be om anmeldelser
Denne virksomheten har ikke oppfordret kundene i det siste, og anmeldelser er derfor kanskje ikke representative
Har svart på 92 % av de negative anmeldelsene sine
Svarer vanligvis i løpet av én uke
Slik bruker virksomheten Trustpilot
Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
I had a query regarding payments and…
I had a query regarding payments and this was promptly dealt with
Support was very responsive and refund…
Support was very responsive and refund was very quick. I have placed order for in-store coupon instead of online. Support was very responsive.
Great support in getting a refund
Ensured I was refunded after a code did work for justeat.
Excellent service and much appreciated the support.
Jake
my query was dealt with swiftly and…
my query was dealt with swiftly and efficiently.
My recent experience with cheddar…
My recent experience with cheddar support was amazing. They replied to my query very quickly & totally understood my issue. I intend to continue using them as my cash back app. Super slick 👏
All good!
Happy with cashback offers. Recently had a query and this was answered quickly and efficiently. Very pleased.
£410.91 out of pocket
*23rd April UPDATE - info requested sent day of this review reply (it hadn't been asked for before), IKEA had provided the refund to a card, Cheddar still have me out of pocket and dragging their heels, do not use for none-supermarket spends, I'll happily give them their £12 back! £410.91 is a lot to lose for £12!
£410.91 out of pocket, let me explain!
Single Parent moved house in February, didn't have anyone to help me build a wardrobe so bought one with Ikea via Cheddar along with Ikea's Taskrabbit assembly service.
Ikea sent the wardrobe incomplete, then they sent damaged pieces, then they said replacements had to come from Sweden even though they were in the local store as that's where replacement parts come from! All this is taking weeks. Meanwhile their Taskrabbit aren't sorting out someone to build. Enough was enough, we needed to get out of this fiasco and so arranged for a refund on it all and the parts to be collected. Ikea gave a complete refund immediately owing to them being at fault. Cheddar are now in their third week looking into 'request progress'. I have evidenced to them what has happened, they can see the money is back on the card. They can keep the £12 they discounted it by. JUST PLEASE REFUND ME. I never want to buy a thing from Ikea again and cannot afford to be this much out of pocket. I am not to blame.
In my view Cheddar is really only worth using for supermarkets if they are not prepared to refund in these no-blame situations. But then JamDoughnut would offer a better discount for supermarkets anyway!

Svar fra Cheddar
Problem quickly sorted
Normally use with no problems at all. Had a problem in a bar last night and the support team sorted it out immediately. Very efficient - thank you!

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Excellent at responding to issues
Bought a gift card and when I tried to redeem it they said they didn’t accept any form of gift card in the store. However contacted cheddar and they offered a full refund for the gift card despite their policy being against it. Cash back feature works too! Great company

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Fab Customer service
Great service, Mustafa dealt with my query efficiently and I was very pleased with how polite he was.

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SWIFT REFUND
I bought a giftcard and unfortunately, it was the wrong one I bought. This was a GC from a company that does not refund. Cheddar helped me negotiate on an exceptional basis and my money was refunded.

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Great support when I had an issue!
Great support when I had an issue with a gift card that was not Cheddar's fault. Recommended :)

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Very good cashback
Very good cashback, specially is Tesco shop.

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Convenient and great cash back app
I moved to UK last Oct and started to use this app. I like how fast they manage everything. In the meanwhile, the recent new features adding membership card of stores is the best. Cheers.

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Very responsive and helpful service
Very responsive and helpful service. My issue was resolved very quickly.
Overall Cheddar is fantastic

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Super simple and efficient cashback
Super simple and efficient cashback, we use Cheddar as part of our everyday shopping lives now. We get discounts on everything from our daily shopping, to occasional treats where we have had as much as 7% off just by using the app! Amazing stuff.

Svar fra Cheddar
I have used gift cards as a means of…
I have used gift cards as a means of getting a small saving on every day purchases for a long while. Managed carefully on an annual supermarket spend, everyday items and clothing as well as holidays and other items, you can earn hundreds if not thousands of pounds (if a really big spender) back in cashback. Cheddar is super easy to use, has a great UI and UX and most importantly all you gift cards are held in one place and ready to use until they are exhausted and filed. The team there are also super responsive from a CX perspective so I'd recommend giving them a try.

Svar fra Cheddar
Great customer support.
Great customer support.
I bought a gift card which didn't work at checkout. I asked for a refund and got it the next day. Customer support was easy to use and the issue was sorted out quickly.

Svar fra Cheddar
Really easy to use and the instant cash…
Really easy to use and the instant cash back really accumulates quickly.
Very helpful to resolve a recent issue with linking my bank account too.

Svar fra Cheddar
Dette er Trustpilot
Alle kan gi tilbakemelding på Trustpilot. De som skriver en anmeldelse, har rett til når som helst å redigere og slette den. Enhver publiserte anmeldelse er synlig så lenge en tilknyttet konto er aktiv.
Vi har et eget team og smart teknologi som beskytter plattformen vår. Finn ut hvordan vi motvirker falske anmeldelser.
Lær om anmeldelsesprosessen på Trustpilot.
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Det kan gi en skjev TrustScore å tilby belønning for eller be bare enkelte kunder om å skrive en anmeldelse, og dette går imot retningslinjene våre.







