What an amazing experience. After sending an email, late last night, today i received a call from a wonderfull lady Wendy with regards to my mothers recent visit to CHEC. After a quick discussion, We... Vis mer
Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Se hva andre synes
Was referred to CHEC by my optician and so far they have been excellent. Appointments were made very quickly and efficiently by Lauren who was very friendly and informative about what to expect from... Vis mer
My initial experience at booking my Cataract removal appointment was poor. I rang the number for booking surgery 0344 264 4160. The message advice given was to logon to a link sent on a WhatsApp mes... Vis mer
I have spoken to Dianne Johnston on several occasions and I cannot recommend her highly enough. She is kind and understanding, a good listener and has an excellent telephone manner that puts you at e... Vis mer
Informasjon om virksomheten
Skrevet av virksomheten
CHEC is a trusted and leading provider of high quality, efficient, community based healthcare services, delivered in close partnership with the NHS. With a growing network of over 30 hospitals and 90 community-based clinics across England, CHEC is dedicated to making vital specialist services - including ophthalmology, gastroenterology, dermatology, and ENT, more accessible and convenient for patients closer to home. CHEC's patient-first approach means individuals benefit from shorter waiting times, greater flexibility in appointment scheduling, and the freedom to choose a location that best suits their needs. On average, our referral-to-treatment time is less than four weeks, significantly improving access to timely and effective care. At CHEC, we are proud to support the NHS in alleviating system pressures while maintaining the highest standards of clinical excellence and patient satisfaction. Hospitals are equipped with state-of-the-art technology and staffed by experienced professionals who are committed to delivering compassionate, personalised care at every stage of the patient journey.
Kontaktopplysninger
1-6 Star Building, Broughton Business Park, Olivers Place, Fulwood, Preston, PR2 9WT, PR2 9WT, Preston, Storbritannia
- 03442644160
- customerservices@chec.uk
- chec.uk
Ingen tidligere historie av å be om anmeldelser
Denne virksomheten har ikke oppfordret kundene i det siste, og anmeldelser er derfor kanskje ikke representative
Har svart på 50 % av de negative anmeldelsene sine
Svarer vanligvis i løpet av to uker
Slik bruker virksomheten Trustpilot
Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
very nice lady … thanks so much
Nicola was very helpful and found an…
Nicola was very helpful and found an appointment for my husband at a convenient location. She was cheerful as well which was nice.
Claudia was very helpful and kind…
Claudia was very helpful and kind speaking to me. Overall great experience particularly from her. :)
I would like to provide some positive…
I would like to provide some positive feedback for Claudia from the CHEC who was dealing with my Endoscopy appointment. Claudia was extremely helpful, friendly and professional when I called. She efficiently arranged my endoscopy consultation with the nurse as well as my hospital appointment, making the whole process straightforward and stress-free.
She was prompt, patient and very pleasant throughout the conversation, and I really appreciated how quickly she dealt with everything. Excellent customer service! Thank you, Claudia!
Helpful and polite
Nicola helped me change my appointment to a more convenient time and was understanding with my request and answered my questions
Mr Syaband
Amazing unlike some other dirty little places
A professional and friendly agent took…
A professional and friendly agent took my call and dealt with my enquiry. She was very helpful and explained everything clearly
Sally was very helpful and kind
Sally was very helpful and kind, she answered and explained all of my queries to put me at ease.
Claudia was very helpful
Claudia was very helpful, friendly and made me feel very comfortable discussing my queries. She was brilliant and efficient, a great customer experience.
Successful Cataract Op at CHEC Blackpool
The whole team at CHEC Blackpool were on point from the two ladies on reception, the pre-treatment nurse, the operating theatre nurses, the anaesthetist the eye surgeon, and the post-op nurse. The whole team did a great job and were thorough and pleasant to deal with. It was my first cataract op, so I was a little nervous beforehand but it all went very well and I felt fine during the operation. A+++
Good personnel
Emily organised my blood results and appointment. Took all the stress out of it.
Very friendly staff and an easy booking process
The member of staff (Emily) was very friendly and helpful, making booking the appointments very easy, as she explained everything as we went along.
The staff are very kind and helpful.
The staff are very kind and helpful.
Rebecca went the extra mile when helping me book a future appointment. I can't thank her enough.
Amazing staff
Not had my procedure yet but wanted to say Amanda was brilliant with me over the phone, she was reassuring and kind.
Thanks Amanda you are a credit
The company did well because they…
The company did well because they followed up on an appointment via the NHS which I hadn’t followed up on. Sage was extremely helpful, polite and friendly. This gives a very good first impression of the company.
Jade was very helpful
Jade was very helpful, and dealt with all aspects of my query quickly and efficiently.
Excellent pleased with them
I had a very positive experience…
I had a very positive experience speaking with Claudia regarding my endoscopy appointment. She was extremely supportive, kind and cooperative throughout our conversation. She listened carefully to my concerns, explained everything clearly and made me feel reassured and comfortable.
It was really refreshing to speak with someone who was so patient, professional and genuinely helpful. Claudia was excellent in the way she handled my questions and made the whole process much easier for me.
Thank you, Claudia, for your kindness and support. I really appreciate the help and excellent service I received today. It was a very positive experience.
Excellent Customer Contact
I was called by Mike who talked me through the details of the forthcoming phone consultation and the gastroscopy appointment. He was professional and thorough with a friendly, reassuring tone.
Very pleasant phone call from Saudah…
Very pleasant phone call from Saudah Atcha. A speedy appointment also.
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