Joseph Cheaney & Sons Anmeldelser 

1 396
TrustScore 4.5 av 5

4,7

Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon

For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon

Se hva andre synes

Vurdert til 5 av 5 stjerner

Amazing experience from Andrea and the customer services team. I phoned up as my order had not been dispatched for a few days and it was urgently required. Andrea reassured me this was because... Vis mer

Vurdert til 5 av 5 stjerner

I have finally convinced my wife to follow my lead and as a result I purchased for her a pair ladies boots.She agrees the construction is what is expected from a leading brand. Andrea in customer s... Vis mer

Vurdert til 5 av 5 stjerner

Absolutely blown away by the customer service. Louise and the repairs team have done an outstanding job with fixing my husband's leather boots. They were relatively new but he got soaked in a downp... Vis mer

Vurdert til 5 av 5 stjerner

Excellent service, assistance and advice given by the 2 staff in your Edinburgh store. They did everything that they said they would do and well within the timescales that they indicated. They also ha... Vis mer

Informasjon om virksomheten

  1. Skofabrikk
  2. Støvelbutikk
  3. Skomaker
  4. Skobutikk
  5. Fottøysgrossist
  6. Smokingbutikk

Skrevet av virksomheten

At Cheaney, we believe that classic styles gain their reputation not by refusing to change, but through their ability to adapt to a world of constant variation - it is this innovation that has kept us at the forefront of English shoemaking for 135 years.


Kontaktopplysninger

4,7

Enestående

TrustScore 4.5 av 5

1k anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

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Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.

4,7

Alle anmeldelser

(1 396)

46 anmeldelser i de siste 12 månedene

Skriv en anmeldelse
Virksomhetene kan ikke betale for å skjule eller tilby belønning for anmeldelser på Trustpilot. Anmeldelser er meningene til individuelle brukere og ikke Trustpilot. Mer informasjon

Vurdert til 5 av 5 stjerner

Cheaney Lifer

Hello Cheaney Team,

I have been a customer with you for the past decade.

My latest purchase was from the Cambridge store and was with you for repairs. I have just received the pair back and I am so happy with the work. I had also sent in a request to have it resolved with Dainite and you have done so.

I am pleased every time with the level of work you carry out and of course when I buy new shoes. It is a testament to your work that I have kept 3 of my 4 shoe purchases and the accessories as well. I might be a Cheaney lifer without knowing it.

Thank you very much.

19. mai 2025
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

Expat Brit living in the US

As an expat Brit living in the US, I value traditional craftsmanship, made in England, I really feel it is something to hold onto. I had a pair of Cheaney shoes which lasted me 20 years or so, and have now decided that I will only buy Cheaneys. The pleasure of supporting a family owned business, which still operates from the original factory is very much part of my decision. And the hand signed inscription inside my new shoes, tops it all off!

14. mai 2025
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

Wonderful footwear

Recently bought a pair of Avon R's (dark leaf) after getting advice from the Shoe Healer. What a shoe. Fits perfectly and exactly as advised. Because of this i noticed the Corinthian R in brown waxy commander was on the same last. Decision made, email to the Shoe healer - who don't normally stock this boot), order taken and boots at my door 3 days later. So, excellent service from Cheaney and a mighty fine boot too.
I can thoroughly recommand the Avon R if you are looking for a Brogue and the Corinthian R Chelsea boot

14. mai 2025
Anmeldelse skrevet uten oppfordring
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Svar fra Joseph Cheaney & Sons

Thank you for your leaving us a review—sounds like you had a top-notch experience all around! The Avon R in dark leaf is a stunning choice, and it's always reassuring when expert advice on fit hits the mark. The Corinthian R in brown waxy commander is a serious step up in rugged elegance too. Hats off to the Shoe Healer for going the extra mile with the special order. Sounds like you’ve found two real keepers. We hope you enjoy wearing them both. Cheaney HQ

Vurdert til 5 av 5 stjerner

Comfortable leather shoes

I have bought several pairs of Cheaney shoes in the past and they are still very comfortable.
Even though I am Japanese, I can wear them comfortably without shoe sores.

7. mai 2025
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Svar fra Joseph Cheaney & Sons

Thank you for taking the time to leave us a review. It's great to hear you are a fan and have a growing collection which are comfortable. We hope you enjoy wearing them. Cheaney HQ

Vurdert til 3 av 5 stjerner

Humpf

Well, my experience with Ryan, I think his name is, was excellent when I purchased my shoes from the Edinburgh store. But when I went to purchase the tree I was told by the female wearing purple it was not in stock and that it could be ordered if only I were to give my name. I said that’s ok, I shall come back another time. I returned the following week and was told it was not in stock. I was forced to return another time. I returned, once again, the next week, and was told by the same sales person the tree would only be sold to me if I provided my name by order of head office. I queried this fact, items were only to be solid under a security check. I thank her and left to order the tree online. Otherwise, ordering the tree online was fine but very disappointing that I was forced to do so.

Edit: 28 May 2025. Hello, many thanks for your response, much appreciated. I only thought that these would be in stock. I was clear in my choice and with communication. I will be glad to be back for any reason. Thanks again. Two more stars added.

7. mai 2025
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Svar fra Joseph Cheaney & Sons

Thank you for your feedback, and we're very glad to hear you had a positive experience with Ryan during your shoe purchase.

We're sorry to hear about the frustration you experienced when trying to buy the shoe tree in-store. After speaking to the Edinburgh team, it seems there may have been some miss understanding with the version of shoe tree you were interested in. We can always order something in specifically for a customer, but I think the confusion on the shoe tree type hindered this so please accept our apologies.

Just to clarify, when an item is not currently in stock, we only require a name so we can contact you as soon as the item arrives—it helps us ensure a smoother and more reliable service.

We understand that this process may have caused some inconvenience, and we appreciate you taking the time to share your experience. Your comments have been noted, and we’ll ensure they are shared with the appropriate team.

Thank you again for your support, and we hope to welcome you back to the Edinburgh store soon. Cheaney HQ

Vurdert til 5 av 5 stjerner

Excellent experience as always

This is the 3rd pair of shoes I've purchased from Cheaney. As always, the shoes arrived very quickly. The fit is perfect, they are very comfortable and they look great.

29. april 2025
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Svar fra Joseph Cheaney & Sons

Thank you so much for your kind words and continued support!

We're delighted to hear that your third pair of Cheaney shoes arrived quickly and fit perfectly. It's always our aim to deliver both comfort and craftsmanship, so we're thrilled to know you're pleased with your experience once again.

We truly appreciate your loyalty and look forward to helping you find pair number four when the time comes! Cheaney HQ

Vurdert til 5 av 5 stjerner

Beautiful

Beautiful, elegant super comfy shoes.
Wish you could deliver sooner.

2. mai 2025
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Svar fra Joseph Cheaney & Sons

Thank you for your lovely feedback—we’re so pleased to hear you find the shoes beautiful, elegant, and comfortable!

We appreciate your note on delivery times and completely understand the wish for a quicker turnaround. We're always looking for ways to improve our service, and your comments will certainly be taken into account as we continue to refine our delivery process.

Thanks again for your support, and we hope you enjoy every step in your new shoes! Cheaney HQ

Vurdert til 5 av 5 stjerner

Excellent service from their Jermyn…

Excellent service from their Jermyn street branch.

30. april 2025
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Svar fra Joseph Cheaney & Sons

Thank you for your kind words! We're delighted to hear you received excellent service from our Jermyn Street store. We'll be sure to pass along your feedback to the team—they’ll be thrilled to hear it.

We look forward to welcoming you back soon! Cheaney HQ

Vurdert til 5 av 5 stjerner

Great chukka boots for the summer

This afternoon I stopped by the Covent Garden store, initially just to browse. When I saw the quality of all their models, I started considering buying a pair of shoes for my collection. Finally, I decided on a pair of Jackie III R Chukka boots in Fox Suede, which complement my wardrobe. The suede is smooth and an unusual color, but very versatile. I made the purchase with the help of their extraordinary staff, who, knowledgeable about their product, offered me the product that met my needs and provided me with the necessary information to make my decision.

28. april 2025
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Svar fra Joseph Cheaney & Sons

Thank you for sharing your experience! We're thrilled to hear that your visit to the Covent Garden store turned into such a positive and rewarding purchase. The Jackie III R Chukka boots in Fox Suede are an excellent choice—distinctive yet versatile, and a standout addition to any collection. It's also wonderful to know our staff provided the attentive and informed service we pride ourselves on. We hope you enjoy wearing your new boots. Cheaney HQ

Vurdert til 5 av 5 stjerner

Excellent slippers.

Excellent slippers.comfy and lightweight.

25. mars 2025
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Svar fra Joseph Cheaney & Sons

Thank you for your kind feedback! We're so glad to hear you're enjoying the slippers—they're designed to be both comfortable and lightweight, so it's great to know they're hitting the mark. We hope you enjoy wearing them. Cheaney HQ

Vurdert til 5 av 5 stjerner

Classy shoes, great service

Recently bought a pair of the Hadley loafers, not my first pair of Cheaney's and doubt it will be my last. Very comfortable fit for my feet, beautifully made and with wonderful service, Cheaney's really are at the top-level of handmade English shoemaking.

10. april 2025
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Svar fra Joseph Cheaney & Sons

Thank you for taking the time to leave us a review. It's great to hear you are a Cheaney fan and have a growing collection. The Hadley are a great choice and we're thrilled to hear they are comfortable for you. We hope you enjoy wearing them. Cheaney HQ

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