Amazing experience from Andrea and the customer services team. I phoned up as my order had not been dispatched for a few days and it was urgently required. Andrea reassured me this was because... Vis mer
Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Se hva andre synes
I have finally convinced my wife to follow my lead and as a result I purchased for her a pair ladies boots.She agrees the construction is what is expected from a leading brand. Andrea in customer s... Vis mer
Absolutely blown away by the customer service. Louise and the repairs team have done an outstanding job with fixing my husband's leather boots. They were relatively new but he got soaked in a downp... Vis mer
Excellent service, assistance and advice given by the 2 staff in your Edinburgh store. They did everything that they said they would do and well within the timescales that they indicated. They also ha... Vis mer
Informasjon om virksomheten
Skrevet av virksomheten
At Cheaney, we believe that classic styles gain their reputation not by refusing to change, but through their ability to adapt to a world of constant variation - it is this innovation that has kept us at the forefront of English shoemaking for 135 years.
Kontaktopplysninger
69 Rushton Road, NN14 2RR, Desborough, Storbritannia
- 01536 760 383
- customerservices@cheaney.co.uk
- cheaney.co.uk
Ber kundene om å skrive anmeldelser
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Har svart på 100 % av de negative anmeldelsene sine
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Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
Cheaney Lifer
Hello Cheaney Team,
I have been a customer with you for the past decade.
My latest purchase was from the Cambridge store and was with you for repairs. I have just received the pair back and I am so happy with the work. I had also sent in a request to have it resolved with Dainite and you have done so.
I am pleased every time with the level of work you carry out and of course when I buy new shoes. It is a testament to your work that I have kept 3 of my 4 shoe purchases and the accessories as well. I might be a Cheaney lifer without knowing it.
Thank you very much.
simple to order with the sizing chart…
simple to order with the sizing chart and delivered next day.a quality item.
Great boots
Quality boots, look great, well made. Easy to navigate website and next day delivery
Absolutely a beautiful well handmade…
Absolutely a beautiful well handmade pair of of backless mens mules
The quality is to die for delivery was prompt will be ordering more many thank John Thor.
Prompt and efficient service with…
Prompt and efficient service with timely delivery. Beautiful pair of loafers.
Expat Brit living in the US
As an expat Brit living in the US, I value traditional craftsmanship, made in England, I really feel it is something to hold onto. I had a pair of Cheaney shoes which lasted me 20 years or so, and have now decided that I will only buy Cheaneys. The pleasure of supporting a family owned business, which still operates from the original factory is very much part of my decision. And the hand signed inscription inside my new shoes, tops it all off!
Easy to order and great products
Wonderful footwear
Recently bought a pair of Avon R's (dark leaf) after getting advice from the Shoe Healer. What a shoe. Fits perfectly and exactly as advised. Because of this i noticed the Corinthian R in brown waxy commander was on the same last. Decision made, email to the Shoe healer - who don't normally stock this boot), order taken and boots at my door 3 days later. So, excellent service from Cheaney and a mighty fine boot too.
I can thoroughly recommand the Avon R if you are looking for a Brogue and the Corinthian R Chelsea boot

Svar fra Joseph Cheaney & Sons
Comfortable leather shoes
I have bought several pairs of Cheaney shoes in the past and they are still very comfortable.
Even though I am Japanese, I can wear them comfortably without shoe sores.

Svar fra Joseph Cheaney & Sons
Humpf
Well, my experience with Ryan, I think his name is, was excellent when I purchased my shoes from the Edinburgh store. But when I went to purchase the tree I was told by the female wearing purple it was not in stock and that it could be ordered if only I were to give my name. I said that’s ok, I shall come back another time. I returned the following week and was told it was not in stock. I was forced to return another time. I returned, once again, the next week, and was told by the same sales person the tree would only be sold to me if I provided my name by order of head office. I queried this fact, items were only to be solid under a security check. I thank her and left to order the tree online. Otherwise, ordering the tree online was fine but very disappointing that I was forced to do so.
Edit: 28 May 2025. Hello, many thanks for your response, much appreciated. I only thought that these would be in stock. I was clear in my choice and with communication. I will be glad to be back for any reason. Thanks again. Two more stars added.

Svar fra Joseph Cheaney & Sons
Excellent experience as always
This is the 3rd pair of shoes I've purchased from Cheaney. As always, the shoes arrived very quickly. The fit is perfect, they are very comfortable and they look great.

Svar fra Joseph Cheaney & Sons

Svar fra Joseph Cheaney & Sons
Excellent service from their Jermyn…
Excellent service from their Jermyn street branch.

Svar fra Joseph Cheaney & Sons

Svar fra Joseph Cheaney & Sons
Great chukka boots for the summer
This afternoon I stopped by the Covent Garden store, initially just to browse. When I saw the quality of all their models, I started considering buying a pair of shoes for my collection. Finally, I decided on a pair of Jackie III R Chukka boots in Fox Suede, which complement my wardrobe. The suede is smooth and an unusual color, but very versatile. I made the purchase with the help of their extraordinary staff, who, knowledgeable about their product, offered me the product that met my needs and provided me with the necessary information to make my decision.

Svar fra Joseph Cheaney & Sons

Svar fra Joseph Cheaney & Sons
Classy shoes, great service
Recently bought a pair of the Hadley loafers, not my first pair of Cheaney's and doubt it will be my last. Very comfortable fit for my feet, beautifully made and with wonderful service, Cheaney's really are at the top-level of handmade English shoemaking.

Svar fra Joseph Cheaney & Sons
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