Chatbase Anmeldelser 43

Wonderful customer support, always super quick, helpful and informative!

I've been using Chatbase for about two years now and have built multiple AI agents on the platform. The interface is intuitive, setup is fast, and the quality of the chatbot responses is consistently strong. Whenever I've needed support, the team has been responsive and helpful. For anyone looking for a solid, easy-to-use platform to build AI-powered chatbots – highly recommended.

We use Chatbase for over a year now and it keeps getting better. The platform updates regularly with so many new features, and the AI responses have become noticeably more accurate over time as we train it with more docs. It's become an essential part of how our company does customer support.

Their customer support has been very helpful, knowledgable, and timely.

Been using Chatbase for a month and reached out with a request. Response was immediate and offered clear information and an offer that exceeded my ask. Excellent product and service.

After more than three years of use, I believe I have a well-founded opinion. This project began with the support and patience of many professionals. Once Chatbase had built up a sufficient client base, all the features that those of us who signed up for the platform in its early days had access to were suddenly swept up in a drive for extreme monetisation. Usage costs have tripled and features from the plans have disappeared. They have unilaterally changed the terms and conditions and are pressuring us to abandon our current plan in favour of new plans that are three times more expensive and offer fewer features. On top of this, the chat system is unable to manage an appointment, send an email or process a booking request. For all these reasons, we are cancelling the service and will be working with other platforms.

A very bad experience. You sign up for a plan with certain terms and conditions, and over time they remove features you’d paid for because they want to charge more per customer. I haven’t asked for any extra features; I’ve simply asked them not to take away what I’d paid for. They treat customers very badly. What’s more, the chat function isn’t capable of handling customer enquiries; it just repeats the same information – it’s not a sales or customer service representative.

My experience with Chatbase is only limited to their support team, which was awesome.

Fast, helpful, understanding, i have no words to express how grateful i am for their help.

Kudos to you, M.

Been absolutely pleased with Chatbase. From the simplicity to set it all up and learn how to use it to the power and depth of what it can do. I was able to train my first agent so quickly on an archive of sources and markdown files and crawling a sitemap of over 200 articles. But when i realized the agent could return and display an image as part of its response to the user was magical. Great support team (AI and human) and fast response.

We've been using Chatbase for two years and are very satisfied with everything. The interface is excellent, there's a huge help center with tutorials, and the support team responds quickly.

We use Chatbase for customer support in our company and are very happy with it. The tool was easy to set-up and easy to integrate.

Their customer support has been great - very responsive - even their AI chatbot was helpful (of course)

It is regularly updated, improving its accuracy. Even if it takes time to resolve issues, support handles them reliably.

So far so good. Just using the free version for now and it is doing a great job of delivering some well written responses to queries simply based on my content and prompt. It makes it so easy and their support has been top class

The support team is very friendly and answers quickly.

Muy buena experiencia con Chatbase. El chatbot es fácil de configurar, flexible y permite crear asistentes realmente útiles para una web sin tener que desarrollar soluciones complejas.

En mi caso lo estoy utilizando para ayudar a los usuarios a encontrar el producto adecuado y responder preguntas frecuentes, y el comportamiento multilingüe funciona muy bien.

Además, el equipo de soporte responde rápido y con explicaciones claras cuando surgen dudas. En general, una herramienta muy potente para añadir un asistente inteligente a una web.

Hello. Thanks for help Dareen. Quick and accurate. Take care

Customer support is reliable, polite and fast if I have an issue or question with my account.