Chairoffice Anmeldelser 503

A fault developed in my chair after 2.5years as it was still under the generous warranty (5yrs) I emailed in and Rich had replacement parts sorted ASAP. I was really grateful for it just to be sorted with no hassle as that hasn't always been my experience when going to other companies with issues under warranty.

I love the chair and really missed the comfort of it for the few days I was without it while waiting for parts.

Would buy from this company again.

Excellent service-Fast delivery-Great item-Value for money.

Purchased my office chair last May (2022) and was delighted with the quality of the chair and the service. Unfortunately I had a problem with one of the castors this week and contacted Chairoffice for help. Let me tell you they could not have been more helpful and today three days later I received replacement castors and for a company to offer this sort of after sales service is exceptional. Thank you Chairoffice and Louie for your help.

Very helpful staff for sorting out a problem with a damaged desk top.

Really helpful customer service, really great comfortable chair that was super easy to assemble - thank you!

Amazing customer service and after sales.

King of the Castle, King of the Castle!

That's what my posterior emanates each morning when I go to sit on my new Chairoffice Goliath seat. It is excellent value for money and the build quality is superb, I honestly think that I won't need another seat the rest of my days and I could even put on 50kg and the weight would still take me, unless I take up Sumo professionally I am hoping this will not be the case.

The staff were extremely helpful and able to deak with a more complicated delivery to Northern Ireland (oh Brexit, or as I like to call it, Eton Mess). The chair arrived promptly without incident, all the p0arts were there and I was able to put it together in minutes and have been loving it ever since. I will definitly be using these guys again, Rich, was super helpful and everyone had a nice manner.

The product (ergo rocking knee chair) was slightly different from the photos, which wouldn't have been an issue except that my legs didn't quite fit in. I am not a big person at all so it seems like these products are made inconsistently and possibly not tested.

Probably the best Customer Service Online!
Absolutely superb.
Ordered my chair, arrived the next day. Sadly damaged by the Courier.
One email with 2 photos and within minutes I received notification a replacement was on its way from the courier. Unbelievably the courier damaged 2 parts on the replacement. Yet again an immediate response, namely replacement items sent out to arrive the next day. Note they use a big brand name courier. Why they get 5 Stars (should be 10 Stars); well a five star rating when everything goes right is easy to achieve. The true test is how a supplier solves a problem - ChairOffice are brilliant.

Top of the range customer service. Would definitely recommend.

Easy to order. Fast delivery. Heavy item. Needed two to lift and put together.

Excellent customer service from Louie. Online booking was easy and delivery was next day. The chair I ordered was really well made and sturdy but unfortunately, it was too big and firm for me so I needed to return it. (With hindsight I ordered the wrong chair for my size.....nothing wrong with the chair). Louie was very quick at replying to my emails regarding the return process, collection and refund. I would definitely recommend them.

No hassle , great design

The Trojan office chair is the best built chair I’ve bought. Robust and comfortable. Next day delivery as promised. Thank you to Louie for his advice and guidance during the purchasing process.

Amazing service, contacted them as a chair broke that we bought well over 2 years ago, had immediate email back to say they were sending replacement parts and the items arrived within 27 hours free of charge. Can't get better than that, excellent

Ordered a great chair to work from home, helps partner's posture very well. Additional help was given when we wanted to remove the headrest, they provided full instructions, as well as a video guide explaining the process. We were able to do so with minimal difficulty.

Great chair, great service.

I was fortunate enough to purchase the Dulce Mesh Office Chair right at the start of the pandemic and it quickly became one of my favorite possessions. However, after two years of daily use, a component that held the cylinder cracked and started to squeak.

I reached out to the team at Chair Office for assistance, and I was delighted with their response. They not only sent me the necessary replacement parts for free, but they also provided helpful guidance on how to disassemble the chair so that I could make the repair myself. I had the pleasure of working with Louie, who was simply outstanding throughout the entire process.

Thanks to Chair Office's exceptional customer service, I am confident that I will continue to be a loyal customer for years to come. I am grateful for their commitment to their customers and look forward to purchasing more chairs from them in the future.

Although delivery did take 3 weeks, the chair was worth the wait. I ordered the "Posture Plus Operator Chair" fully adjustable and can hold weight up to 28 stone. The chair was exactly as ordered. Very good quality. I would use this company again and have already recommended it to others. Customer service was also good.

Quality product

Exceeded expectation on delivery. Great service and quick to respond to emails. Will be sure to use again.