Worst insurance company on the, your calls never get answered, you get sent to so many different call handlers, no customer service I currently have a claim with them for 2 years running no reply as y... Vis mer
Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
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“I just wanted to leave a quick review to say how helpful Melanie has been throughout everything. She has been such a good assistant over the phone — always polite, clear, patient, and really took t... Vis mer
Selskapet har svart
I use clegg gifford services over 5 years and they are unbeatable no one near them best service for insurance broker
Selskapet har svart
Clegg Gifford understands my line of business in live audio production which is why I transferred to them in the first place. They have obtained quite specific and affordable PLI and Employer Liabilit... Vis mer
Selskapet har svart
Informasjon om virksomheten
Skrevet av virksomheten
Clegg Gifford is a respected Lloyd’s broker with a national reach, proudly serving clients since 1968. We bring decades of experience in the motor trade sector, paired with a client-first approach to insurance. We’d love to hear from you! Your reviews help us grow and improve, so please share your experience. If something hasn’t met your expectations, please contact us at complaints@cginsurance.com— we’re here to help and committed to finding a solution. Your satisfaction means everything to us!
Kontaktopplysninger
100 Kings Rd, CM14 4EA, Brentwood, Storbritannia
- cginsurance.com
3,9
Bra
320 anmeldelser
Ber kundene om å skrive anmeldelser
Denne virksomheten oppfordrer kundene til å skrive anmeldelser, enten positive eller negative
På Trustpilot legger vi vekt på bidrag fra faktiske personer. Denne virksomheten kan imidlertid også bruke KI-verktøyet vårt til å lage utkast til svarene de gir.
Slik bruker virksomheten Trustpilot
Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
Great quick service
Great quick service. Thank you to Serena for updating policy quickly and efficiently
13. mars 2026
Anmeldelse skrevet uten oppfordring
Svar fra Clegg Gifford
Hi Chris,
We're happy to hear that you received prompt and efficient service! We appreciate you taking the time to leave us this great feedback.
Svar fra Clegg Gifford
We are happy to hear that our assistance was helpful. Thank you for your recommendation!
Avoid along with Dna brokers worse in…
Avoid along with Dna brokers worse in industry
Very intrusive emails about my business after 8 years with Dna .. breaching daya protection legslation ..Fca and insurance obudsmen worse trade insurance in uk
Staff never answer and Work from when they do.seeking alternative..any serious motor trader best look to alliance . Etc
Stay clear you will.regret
2. februar 2026
Anmeldelse skrevet uten oppfordring
Svar fra Clegg Gifford
Hi,
We’re sorry to hear about your experience with our service. This isn’t the standard we strive for. Please contact us at complaints@cginsurance.com, so we can address the issue and find a solution for you. We value your feedback and aim to improve.
Svar fra Clegg Gifford
Hi Musa,
We're glad you were dealt with professionally and received helpful reminders. Thank you for your positive feedback!
Staff are helpful and accommodating any…
Staff are helpful and accommodating any changes.
10. desember 2025
Svar fra Clegg Gifford
We appreciate you sharing your positive experience. We are happy to hear that our staff were helpful and accommodating to your needs.
Time for renewal and politely reminded…
Time for renewal and politely reminded in plenty of time with all the options and costs, calls handled well with helpful people who understand the products they are selling and advising on. Very happy with all aspects which is why i am a returning customer over the last 15+ years
6. oktober 2025
Svar fra Clegg Gifford
We're happy to hear that you've had a positive renewal experience and appreciate our team's helpfulness. We value your long-term loyalty over the past 15+ years and thank you for your continued trust in our products and services.
We agree to a price despite been it…
We agree to a price despite been it extortionate in the first place and then when it comes to pay you add an additional £300 for no reason or maybe your Xmas party
19. desember 2025
Svar fra Clegg Gifford
Hi Alan,
We’re sorry to hear about your experience with our service. This isn’t the standard we strive for. We have forwarded your review to our complaints department for consideration and they will respond to your complaint in line with our complaints procedure.
I agreed a settlement because one of…
I agreed a settlement because one of their customers damaged my property. This was then sent to a claims handler and since then the service has been awful. 2 months later I have still not received payment and am being completely ignored via email. Definitely would not recommend
18. desember 2025
Anmeldelse skrevet uten oppfordring
Svar fra Clegg Gifford
Hi,
We’re sorry to hear about your experience with our Claims Handling Agents/Providers service. This isn’t the standard we strive for. Please contact us at complaints@cginsurance.com with your claims reference, so we can address the issue and find a solution for you. We value your feedback and aim to improve.
Svar fra Clegg Gifford
Hi Abdulkadir,
We're happy to hear that you had a great experience. Thank you for your positive feedback; we appreciate it.
Easy to arrange insurance as market…
Easy to arrange insurance as market trader but would like to insure stock as well.
23. august 2025
Svar fra Clegg Gifford
We're happy to hear that arranging insurance was easy for you. Please do not hesitate to contact us regarding stock insurance and we will try to find a solution for you.
Svar fra Clegg Gifford
Hi,
We're happy to hear that renewing your policy was easy! Thank you for your positive feedback; we appreciate it.
Fast & easy execution of the process
Fast & easy execution of the process, I changed my mind on one thing & this was sorted without any fuss.
1. august 2025
Svar fra Clegg Gifford
Hi Mark,
We're happy to hear that the process was fast and easy for you. We appreciate your feedback and are glad we could accommodate your change without any issues.
Concerning our claim
Dealt efficiently and quickly about our queries with helpful information volunteered.
25. november 2025
Svar fra Clegg Gifford
Hi Timothy,
We appreciate you taking the time to share your feedback. We're happy to hear that our team addressed your questions efficiently and provided helpful information.
Svar fra Clegg Gifford
Hi Brian,
Thank you for your fantastic review! We’re thrilled you had a great experience with our insurance services. If you ever need further assistance, feel free to contact us. We look forward to hearing from you again!
Svar fra Clegg Gifford
Hi,
We're happy to hear that you found our service excellent. We appreciate your feedback regarding our efficient and speedy responses.
Always been very helpful in response to…
Always been very helpful in response to any query and efficient.
1. januar 2025
Svar fra Clegg Gifford
Hi Brian,
We appreciate you taking the time to share your positive experience. We're happy to hear that our team has been helpful and efficient for you.
Could have been a 5 star
Could have been a 5 star. However, I have reduced it to 4 stars due to being charged an additional extra £50 + admin charge. An amended was required due unclear information being requested, which resulted in the extra charge.
3. desember 2025
Svar fra Clegg Gifford
Hi Mohammed,
Thanks for the positive review! We’re glad you’re happy with the service and appreciate your feedback. We’ll take it on board for future improvements.
I've used clegg Gifford for many years…
I've used clegg Gifford for many years for my traders policy.
I've never had any problems with my policy.
24. oktober 2025
Svar fra Clegg Gifford
Hi Rowena,
We're happy to hear that you've had a positive experience with your traders policy over the years. Thank you for sharing your long-term satisfaction with us!
My renewal notice came in plenty of…
My renewal notice came in plenty of time for me to review. The quote was very competitive and the renewal dealt with very efficiently and without any problems.
1. desember 2025
Svar fra Clegg Gifford
Hi Peter,
We're happy to hear that you had a positive renewal experience. It's great to know the renewal notice arrived promptly, the quote was competitive, and the process was efficient. Thank you for your feedback.
COMPLAINT SUBMITTED
See complaint filed by account handler and written complaint submitted.
21. november 2025
Svar fra Clegg Gifford
We appreciate your feedback and regret your experience. Our complaints department will review the filed complaint to improve our service and will be in contact with you in due course.
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