I am still waiting for my £ 829.02 to be credited to my CEX IO account. I have sent them a copy of my bank statement clearly showing the payment. CEX IO have sent me a Proof of Payment showing the amo... Vis mer
Selskapet har svart
Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Se hva andre synes
Uso CEX.io dal 2014, sono laureato in ingegneria informatica, lavoro come informatico e insegno informatica nella scuola pubblica. Tutti i problemi occorsi sono sempre stati risolti, e ringrazio D... Vis mer
Selskapet har svart
New upgrade is much better - tights spreads, good liquidity, transparent fees, The spot trading platform is really easy to use and fast. CEX.IO has recently changed the order-books and the liquidity i... Vis mer
Nie polecam platformy od kilku dni mam weryfikacje płatności każą weryfikować transakcje sprzed miesiąca na małe kwoty .Kontakt z supportem jest tragiczny . Chyba moge się pożegnać z pieniędzmi które... Vis mer
Selskapet har svart
Informasjon om virksomheten
Om CEX.IO
Skrevet av virksomheten
CEX.IO is a global leader in the digital asset space, offering best-in-class access to decentralized finance for participants at every stage of their crypto journey.
Since 2013, the company has evolved from a premiere bitcoin trading platform, to encompassing a robust ecosystem of interlocking, user-centric products. With an all-in-one mobile app, enhanced Spot Trading platform, and newly launched crypto debit card, each effort dovetails to provide a comprehensive, intuitive, and efficient digital asset experience.
Eligible participants can choose from a menu of popular payment methods to buy, sell, swap, and store over 100+ vetted listings available through our secure, custodial wallet interface. Newcomers and enthusiasts alike are empowered to enter and exit the market via integrated deposit and withdrawal pathways with prompt execution, wherever they find a stable internet connection. Join a global community of over 6 million users to enjoy seamless access to emerging opportunities in the digital economy, from a trusted crypto guide.
Since 2013, the company has evolved from a premiere bitcoin trading platform, to encompassing a robust ecosystem of interlocking, user-centric products. With an all-in-one mobile app, enhanced Spot Trading platform, and newly launched crypto debit card, each effort dovetails to provide a comprehensive, intuitive, and efficient digital asset experience.
Eligible participants can choose from a menu of popular payment methods to buy, sell, swap, and store over 100+ vetted listings available through our secure, custodial wallet interface. Newcomers and enthusiasts alike are empowered to enter and exit the market via integrated deposit and withdrawal pathways with prompt execution, wherever they find a stable internet connection. Join a global community of over 6 million users to enjoy seamless access to emerging opportunities in the digital economy, from a trusted crypto guide.
Kontaktopplysninger
2,9
Middels
23k anmeldelser
Ingen tidligere historie av å be om anmeldelser
Denne virksomheten har ikke oppfordret kundene i det siste, og anmeldelser er derfor kanskje ikke representative
Har svart på 95 % av de negative anmeldelsene sine
Svarer vanligvis i løpet av én uke
Slik bruker virksomheten Trustpilot
Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
Мошенники от имени вашей биржи…
Мошенники от имени вашей биржи предложили вернуть средства ,которые были вложены в фирму Финико.
Все это продолжалось длительное время и привело к потере денежных средств. Во всем этом .конечно ,и моя вина,но такие люди ,действующие от вашей фирмы,портят вашу репутацию.
17. mai 2024
Anmeldelse skrevet uten oppfordring
Svar fra CEX.IO
CEX.IO is not, nor has it ever been, affiliated with Finiko or its coin, FNK.
It has come to our attention that members of the CEX.IO community have been contacted by individuals claiming to represent the disgraced crypto project Finiko.
Since our founding, we have employed a rigorous vetting process before listing any digital asset on our platform. FNK did not pass our internal review and has never been available across our product ecosystem.
If you have been contacted by individuals claiming to be associated with Finiko, please disregard those communications or report them to the appropriate authorities.
As a reminder, accurate knowledge and diligent research are key to keeping your crypto journey safe and prosperous.
Please take care and always exercise caution when transacting in the crypto ecosystem.
On behalf of CEX.IO,
Social Networks Supervisor
Extremly high fee
12. september 2024
Anmeldelse skrevet uten oppfordring
Svar fra CEX.IO
Dear user,
We are sorry to hear you've experienced any issues while using our platform.
Please, note that before performing any transaction on our exchange, we advise our customers to check our https://cex.io/limits-commissions page, which is an open source where anyone can get acquainted with our fees and limits.
It is worth mentioning that the fees depend on the feature you use. Besides, fees not only reflect the speed and quality of the payment processing but also include the expenses we incur.
Still, we're constantly looking for better solutions for our customers and do our best to provide transparency in terms of the commissions we charge.
Thank you for your understanding.
On behalf of CEX.IO,
Social Networks Supervisor
My withdraw is pending more then…
My withdraw is pending more then 48hours tron network usdt i didint get email for withdraw and i cant track my transaction they just took my money and transaction is pending i had same withdraw on 12march day before without problem money got in my binance walet in minute now im watting more then 48 hours without answer from live chat or email for the same transaction its just pending for crypto withdraw 48 hours is a lot of time plus the transaction doesnt exist on the blockchain they havent even started the transaction but took my money im kyc verified and all that...
13. mars 2025
Anmeldelse skrevet uten oppfordring
Es geht hier um cexiu.com.
Es geht hier um cexiu.com.
Da war die Frage ob jemand Gute Erfahrungen gemacht hat oder ob es sich bei dieser Plattform um Betrug handelt??
12. mars 2025
Anmeldelse skrevet uten oppfordring
Svar fra CEX.IO
Dear user,
Thank you for taking the time to share your experience with our platform on Trustpilot. We value your feedback and sincerely apologize for any challenges you've encountered while using our services.
We want to clarify how Trustpilot's review system works: only your most recent review is factored into our TrustScore calculation. This means that submitting multiple reviews does not have a cumulative effect on our rating - the system automatically considers just your latest feedback.
We take all customer feedback seriously and use it to improve our services. If you're experiencing specific issues with our platform, we encourage you to contact our support team directly. This allows us to address your concerns more effectively and provide targeted assistance for your situation.
We remain committed to delivering the best possible service to all our users and appreciate you bringing these matters to our attention. Your feedback helps us identify areas where we can enhance our platform and customer experience.
We are grateful for your understanding and cooperation.
On behalf of CEX.IO,
Social Networks Supervisor
CEX has frozen my account for months…
CEX has frozen my account for months without any valid reason, preventing me from accessing MY OWN funds. Their so-called “security review” is nothing more than an excuse to hold users' money hostage indefinitely.
Customer support is a joke—only automated responses, no real answers, no resolution timeframe, and absolutely no transparency. They keep telling me to “be patient” while my money remains stuck on their platform.
If you value your financial security, stay FAR AWAY from CEX. They operate with zero accountability and can freeze your funds at any moment without explanation. Use a trustworthy exchange instead!
Only after escalating my issues through official channels, legal actions was taken to get my stolen fund back from this thieves. I urge others to keep detailed records and explore all options if ignored. This company unjustly restricts users’ assets. Do not trust them.
6. januar 2025
Anmeldelse skrevet uten oppfordring
Svar fra CEX.IO
Dear user,
We sincerely apologize for the difficulties you have encountered while using our platform. In an attempt to resolve the issue, we have conducted an investigation, but have been unable to locate your specific case.
In order to assist you further, we kindly request that you provide us with the following information:
1. Your userID associated with your CEX.IO account.
2. The registration email used to create your CEX.IO account.
With this information, we will be able to conduct a thorough investigation and provide you with timely and accurate updates. We look forward to hearing from you and appreciate your cooperation.
Thank you for your patience and understanding.
On behalf of CEX.IO,
Social Networks Supervisor
TRUFFA
Mi hanno bloccato conto perchè sostengono di aver sbagliato un compito.
Mi hanno detto che dovevo riparare a questo errore versando 2500.Quando ho chiesto indietro il mio investimento in maniera sgarbata hanno detto che non potevo prelevare i MIEI SOLDI. Ho mandato un esposto alla Consob in attesa di risposta
3. februar 2025
Anmeldelse skrevet uten oppfordring
Svar fra CEX.IO
Dear user,
We sincerely apologize for the difficulties you have encountered while using our platform. In an attempt to resolve the issue, we have conducted an investigation, but have been unable to locate your specific case.
In order to assist you further, we kindly request that you provide us with the following information:
1. Your userID associated with your CEX.IO account.
2. The registration email used to create your CEX.IO account.
With this information, we will be able to conduct a thorough investigation and provide you with timely and accurate updates. We look forward to hearing from you and appreciate your cooperation.
Thank you for your patience and understanding.
On behalf of CEX.IO,
Social Networks Supervisor
THEY ARE ROBBERS, I would definitely give 0 star if…
DON'T USE THIS EXCHANGE.
I would definitely give 0 stars if possible.
They robbed my money. They told me, they delisted tokens and therefore don't give me access to my assets, to withdraw them or even convert to other tokens like USDT or USDC, they just say we can't do things like that!! but they can hold the money and don't give it back to you as the actual owner.
IT IS EXACTLY A ROBBERY, THEY ARE A FRAUDULENT EXCHANGE, DON'T USE THIS EXCHANGE.
1. januar 2025
Anmeldelse skrevet uten oppfordring
Svar fra CEX.IO
Dear user,
We sincerely apologize for the difficulties you have encountered while using our platform. In an attempt to resolve the issue, we have conducted an investigation, but have been unable to locate your specific case.
In order to assist you further, we kindly request that you provide us with the following information:
1. Your userID associated with your CEX.IO account.
2. The registration email used to create your CEX.IO account.
With this information, we will be able to conduct a thorough investigation and provide you with timely and accurate updates. We look forward to hearing from you and appreciate your cooperation.
Thank you for your patience and understanding.
On behalf of CEX.IO,
Social Networks Supervisor
Dopo aver completato il compito…
Dopo aver completato il compito richiesto ( versare 63 euro), mi informano di doverne versare altri 190 per poter ritirare, bloccandomi il prelievo dei miei 63 e cancellando il mio profilo dopo varie mie lamentele. È una truffa!
7. mars 2025
Anmeldelse skrevet uten oppfordring
Svar fra CEX.IO
Dear user,
We sincerely apologize for the difficulties you have encountered while using our platform. In an attempt to resolve the issue, we have conducted an investigation, but have been unable to locate your specific case.
In order to assist you further, we kindly request that you provide us with the following information:
1. Your userID associated with your CEX.IO account.
2. The registration email used to create your CEX.IO account.
With this information, we will be able to conduct a thorough investigation and provide you with timely and accurate updates. We look forward to hearing from you and appreciate your cooperation.
Thank you for your patience and understanding.
On behalf of CEX.IO,
Social Networks Supervisor
Better not use cex.io
I was scammed with a fake mirror site of cexio and I reported it to support from cexio No answer, No help, No way to contact their financial crime department. There is no support whatsoever from cex.io. Better choose another platform to trade, hands away from cex.io
7. mars 2025
Anmeldelse skrevet uten oppfordring
Svar fra CEX.IO
Dear user,
We sincerely apologize for the difficulties you have encountered while using our platform. In an attempt to resolve the issue, we have conducted an investigation, but have been unable to locate your specific case.
In order to assist you further, we kindly request that you provide us with the following information:
1. Your userID associated with your CEX.IO account.
2. The registration email used to create your CEX.IO account.
With this information, we will be able to conduct a thorough investigation and provide you with timely and accurate updates. We look forward to hearing from you and appreciate your cooperation.
Thank you for your patience and understanding.
On behalf of CEX.IO,
Social Networks Supervisor
Truffatori ho i miei soldi e non posso…
Truffatori ho i miei soldi e non posso scaricarli
7. mars 2025
Anmeldelse skrevet uten oppfordring
Svar fra CEX.IO
Dear user,
We sincerely apologize for the difficulties you have encountered while using our platform. In an attempt to resolve the issue, we have conducted an investigation, but have been unable to locate your specific case.
In order to assist you further, we kindly request that you provide us with the following information:
1. Your userID associated with your CEX.IO account.
2. The registration email used to create your CEX.IO account.
With this information, we will be able to conduct a thorough investigation and provide you with timely and accurate updates. We look forward to hearing from you and appreciate your cooperation.
Thank you for your patience and understanding.
On behalf of CEX.IO,
Social Networks Supervisor
Did some crypto trading for the first…
Did some crypto trading for the first time with AI and did rather well but when it came down to it the person helping me "Daphne King" told me to withdraw all my money immediately. After I agreed and the process started she then informed me that I would have to open a "large withdrawal channel" to complete the withdrawal. I have made several attempts with her walking me through it walking me through it only to not be able to get it set up. Either this company is a bunch of those thief's or just plain stupid either way I hope they get some integrity.
3. mars 2025
Anmeldelse skrevet uten oppfordring
These people are crooks
These people are crooks. See if you can find an address for them. They defrauded me of 8 Bitcoin in 2013, costing me about $800,000 and has been ongoing since then. They sent me some ridiculous compensation worth about 100 euros in an attempt to dodge their responsibilities. I tried to get access to this today and failed. I could not sue them as they had an address in Eastern Europe somewhere and bogus addresses around the globe. Customer service is as slippery as a bag of deals. Use them firm at your peril. By the way, they have always been very active with disinformation. I expect all the 5-star reviews are fake. Trust pilot you need to get your shit together or you will be worthless.
7. mars 2025
Anmeldelse skrevet uten oppfordring
Svar fra CEX.IO
Dear user,
We sincerely apologize for the difficulties you have encountered while using our platform. In an attempt to resolve the issue, we have conducted an investigation, but have been unable to locate your specific case.
In order to assist you further, we kindly request that you provide us with the following information:
1. Your userID associated with your CEX.IO account.
2. The registration email used to create your CEX.IO account.
With this information, we will be able to conduct a thorough investigation and provide you with timely and accurate updates. We look forward to hearing from you and appreciate your cooperation.
Thank you for your patience and understanding.
On behalf of CEX.IO,
Social Networks Supervisor
Awful!!!
Impossible to contact support/anti-fraud/compliance if you are not a customer. They are not interested in preventing any scam/fraud activity at all. Intentionally developed such a helpless contact page.
5. mars 2025
Anmeldelse skrevet uten oppfordring
Svar fra CEX.IO
Dear user,
We sincerely apologize for the difficulties you have encountered while using our platform. In an attempt to resolve the issue, we have conducted an investigation, but have been unable to locate your specific case.
In order to assist you further, we kindly request that you provide us with the following information:
1. Your userID associated with your CEX.IO account.
2. The registration email used to create your CEX.IO account.
With this information, we will be able to conduct a thorough investigation and provide you with timely and accurate updates. We look forward to hearing from you and appreciate your cooperation.
Thank you for your patience and understanding.
On behalf of CEX.IO,
Social Networks Supervisor
Cex.io won't allow me to transfer my…
Cex.io won't allow me to transfer my money back to a bank card. They, completely unreasonably, are asking for a selfie with a card that expired nearly 5 years ago. Apparently the only other option is for a bank statement from this card (bank statements don't list cards in my experience) showing transactions with cex.io. Again this is impossible as I haven't had any transactions with them in 5 years, I don't have bank statements from 5 years ago and they aren't listed by card. They have my recent passport and another verified card, which they will accept payments from, but won't return my money. They are just hiding behind bogus security rules to try and avoid letting me have my money.
Edit they got it sorted but took 2 weeks, should never have been an issue in the first place and their help was utterly unhelpful.
5. mars 2025
Anmeldelse skrevet uten oppfordring
Svar fra CEX.IO
Dear user,
Our mission is to provide a secure platform for individuals to access the potential of cryptocurrencies and decentralized finance. We understand the trust that our users place in us and take our responsibility seriously. We are committed to upholding the highest standards of integrity in our operations.
Concerning the support's team request for additional verification we would like to stress that the aforementioned measures are in line with our Terms of Use - https://cex.io/terms.
We regret the inconvenience you’ve experienced and understand your frustration. After a thorough review of your case, we’re happy to confirm that your account is now fully functional.
We are grateful for your understanding and cooperation.
On behalf of CEX.IO,
Social Networks Supervisor
Beware of This Platform
I am extremely frustrated with sex.io and their shady practices. I initially signed up, completed my verification process, and was approved. Everything seemed fine until I tried to withdraw my funds—suddenly, I was blocked from doing so, even though they had absolutely no issues allowing me to deposit money. How is it that they let you deposit instantly but suddenly put up roadblocks when you want to take your money out? That alone should be a huge red flag.
When I reached out to customer support, I was expecting some kind of real assistance from an actual human being, but instead, I got generic AI-generated responses that didn’t address my concerns at all. They kept repeating the same scripted messages, offering no actual help. It’s clear they don’t care about their users, only about trapping your money.
And then, the most ridiculous part: after being fully verified and already approved, they suddenly demanded that I send a selfie holding my credit card to process the withdrawal. Why would I need to do this AFTER my account was already verified? This is extremely suspicious and feels like nothing more than an excuse to delay or completely deny my withdrawal. No legitimate trading platform would ask for this out of nowhere after already approving my account.
I have urgent financial needs, and this money is crucial, yet I am completely unable to access it. Every time I contact them, they just send another bot response with no real resolution. I’ve asked multiple times for my case to be escalated, but nothing happens. At this point, I feel completelly scammed.
If you’re thinking about using sex.io, STAY AWAY! They will take your money, let you deposit easily, but make withdrawing nearly impossible. Their customer service is terrible, their verification process is completely inconsistent, and they don’t provide any real support when you actually need it. I’m writing this review in the hopes that someone actually looks into my case and helps me withdraw MY OWN MONEY, but based on how this platform operates, I’m not holding my breath.
2. mars 2025
Anmeldelse skrevet uten oppfordring
Trying to send a transfer on this and…
Trying to send a transfer on this and they asked for verification. I uploaded everything and got approved and I still can’t send anything!
2. mars 2025
Anmeldelse skrevet uten oppfordring
Svar fra CEX.IO
Dear user,
We sincerely apologize for the difficulties you have encountered while using our platform. In an attempt to resolve the issue, we have conducted an investigation, but have been unable to locate your specific case.
In order to assist you further, we kindly request that you provide us with the following information:
1. Your userID associated with your CEX.IO account.
2. The registration email used to create your CEX.IO account.
With this information, we will be able to conduct a thorough investigation and provide you with timely and accurate updates. We look forward to hearing from you and appreciate your cooperation.
Thank you for your patience and understanding.
On behalf of CEX.IO,
Social Networks Supervisor
Can't get money back
The platform is quite basic and not easy to navigate.
The main problem is it's extremely hard to get your money out. Just thought I would try £50 before depositing a large sum. I tried to take it out just to make sure it was possibly. 3 hrs I've been at it trying everything to get verified. After filling in all info, taking pics of my self and uploading docs it still says, can't verify. It took the money very easy. There re far more straightforward exchanges out there. It doesn't need to be that complicated.
I use many exchanges and it's never this hard to get money back out. Just glad I did a trial amount.
2. mars 2025
Anmeldelse skrevet uten oppfordring
Svar fra CEX.IO
Dear user,
We sincerely apologize for the difficulties you have encountered while using our platform. In an attempt to resolve the issue, we have conducted an investigation, but have been unable to locate your specific case.
In order to assist you further, we kindly request that you provide us with the following information:
1. Your userID associated with your CEX.IO account.
2. The registration email used to create your CEX.IO account.
With this information, we will be able to conduct a thorough investigation and provide you with timely and accurate updates. We look forward to hearing from you and appreciate your cooperation.
Thank you for your patience and understanding.
On behalf of CEX.IO,
Social Networks Supervisor
Beware! CEX.IO has changed!!
I have been with CEX.IO for some years and was under the impression that they were the best. But up until a few hours ago, I am now questioning their credibility. I recently experienced an email stating that I should reset my email, which I never did. Someone else was trying to log into my account, and part of the email stated to contact support if it wasn't me. which I did! After speaking to a Tyson, who told me that they have disabled all transactions as a part of precaution until the issue is sorted out since they saw different IP addresses in my account which I know nothing about, at the end he reassured me that since the password wasn't changed I could ignore the email.
I asked when my account hold would be lifted, I got no response until almost 21 hrs after from a Krista that stated that my account was moved to compliance, which then came back after stating that I the victim that reached out for help as violated their AML/KYC regulations and that I should withdraw all my money after which my account would be suspended. Something is up with them and this is not the CEX.IO I remember!
2. mars 2025
Anmeldelse skrevet uten oppfordring
Svar fra CEX.IO
Dear user,
We sincerely apologize for the difficulties you have encountered while using our platform. In an attempt to resolve the issue, we have conducted an investigation, but have been unable to locate your specific case.
In order to assist you further, we kindly request that you provide us with the following information:
1. Your userID associated with your CEX.IO account.
2. The registration email used to create your CEX.IO account.
With this information, we will be able to conduct a thorough investigation and provide you with timely and accurate updates. We look forward to hearing from you and appreciate your cooperation.
Thank you for your patience and understanding.
On behalf of CEX.IO,
Social Networks Supervisor
Cex è una truffa
ID:MaxBull89
Cex è una truffa, sono tutte finte le recensioni presenti in questo sito che hanno dato 4/5 stelle.
Dopo aver svolto varie attività e aver completato le loro richieste, non ho potuto prelevare i fondi perché era trascorso troppo tempo, clausola scritta in un contratto inviato tramite screenshot senza che venisse firmato
da me.
In sostanza non rivedrò più i miei soldi se non versandone degli altri per ristabilire il limite di credito, assurdo, mi sono dovuto indebitare per completare le loro "attività"
Truffa non seguiteli
28. februar 2025
Anmeldelse skrevet uten oppfordring
Svar fra CEX.IO
Dear user,
We sincerely apologize for the difficulties you have encountered while using our platform. In an attempt to resolve the issue, we have conducted an investigation, but have been unable to locate your specific case.
In order to assist you further, we kindly request that you provide us with the following information:
1. Your userID associated with your CEX.IO account.
2. The registration email used to create your CEX.IO account.
With this information, we will be able to conduct a thorough investigation and provide you with timely and accurate updates. We look forward to hearing from you and appreciate your cooperation.
Thank you for your patience and understanding.
On behalf of CEX.IO,
Social Networks Supervisor
I have lost access to my account
I have lost access to my account. Written several times to support and received no assistance!! :(
25. februar 2025
Anmeldelse skrevet uten oppfordring
Dette er Trustpilot
Alle kan gi tilbakemelding på Trustpilot. De som skriver en anmeldelse, har rett til når som helst å redigere og slette den. Enhver publiserte anmeldelse er synlig så lenge en tilknyttet konto er aktiv.
Vi har et eget team og smart teknologi som beskytter plattformen vår. Finn ut hvordan vi motvirker falske anmeldelser.
Lær om anmeldelsesprosessen på Trustpilot.
Verifisering kan bidra til å sørge for at anmeldelsene du leser på Trustpilot, er skrevet av faktiske personer.
Det kan gi en skjev TrustScore å tilby belønning for eller be bare enkelte kunder om å skrive en anmeldelse, og dette går imot retningslinjene våre.