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I really liked the album, especially because of how easy it was to design it on the website, the wide variety of models and sizes available, and the punctual delivery. However, I was quite disappointed with the print quality.

When using the editor, it showed me the limit of how much I could enlarge the images. My photos were taken by a professional photographer and are in high resolution. While creating the album, I followed the guidelines to ensure the photos would remain sharp. Still, in the final product, including the cover, which was particularly disappointing, the print quality was not as expected, as the pixel grid is visible on the photos.

Had I known this would happen, I would have ordered a smaller album with higher print quality instead. I would like to know what can be done about this issue.

That said, I really enjoyed using the website and do intend to create more albums in the future, being more mindful of the print quality.

Unfortunately, my initial experience wasn't good, but the support team were very good in dealing with it.
My print was held up and not collected by the courier, so I had to chase up on it after the due date. It was sent out promptly, but I had already missed the reason I ordered it. The black and white print had a green hue to it, but we have identified that the AIO feature may have caused that, so it should be turned off for B&W. It was also cropped, so requires 3mm bleed (which wasn't evident from the ordering process and was a further disappointment).
The support team did resolve all the issues well, so I may try them again in the future.

good quality

Loved the photos and the large wall was perfect!

I am happy with I received

Loved my albums when they arrived. Beautiful quality paper in both versions that I ordered. The process was easy to navigate and editing and arranging the photos was well explained and simple to use. Very happy and will use Cewe again.

The application to create the photobook crashed on me couple times, but I was working with around 200+ graphic so that could be it. It was resolved within days, Customer Support was easy to reach and helpful. The photobook turned out amazing, wonderful quality!

Quick delivery of a quality product.

Something wrong with my cards as ordered. The gap between the painting and the edge of the card’s not the same width, so I can't try selling it.
Thank you

It's very convenient to be able to create a book at your leisure, with no deadline, once you've got the software on your computer. The system is easy to use and the product of good quality. The printing doesn't take too long.

Really clear, good quality photos

I could choose 2 possible dates, standard shipping and fast shipping. I trusted fast shipping, paid extra, and parcel arrived after the standard shipping date.
Disappointing

I recently created a boxed Wedding Album gift for my niece. CEWE album was top class, the quality, service & price was beyond my expectations. I loved all the choices of design, colour, print etc which allows for great creativity. I could not recommend them enough. Thank you for an excellent album.

The photo album turned out well but the album even though I paid for swift posting didn’t arrive in time. It was to be a present. I never had the present on the day. They said they would refund me the fee that I paid for the express post when I complained about the service. I’m sure the company are informed when the item is delivered particularly express post. The refund never happened. There is no point getting a photo album done by this company if you need it on time. Be sure to give yourself at least four weeks extra for their said date in order to feel comfortable regarding delivery.

Quality was good. Better than I expected. Would be nice if delivery was a bit quicker.

First of all,I really like CEWE Photo.

I have ordered 4 photobooks so far and all of them are as good as I expected them to be,even people whose I am showing it to are surprised how nice and good quality the photobook is/are.

Only issue which I am having is with my last photobook which I create it CEWE App. I tried to order it and has 2 unsuccessful attempts. 2 times the payment went through and both times the order didn't,so I am still struggling to get my 5th photobook.
I was in touch with your team via emails,they were helpful but at the end no one could really tell me or help me to order it as they said it might be the software issue ir credit card issue.But I had ordered my all photobooks in the same way just for some reason the 5th one doesn't wanna go through.

I ordered a photo book and I paid extra to have anexpress delivery so as to ensure that my photo book arrived in time for a special occasion. The book is still being processed today ( the delivery date). I received an email stating that the book is delayed and is estimated to take up to another four days. The event is at the weekend and I won’t have my present in time. If I had been told this from the beginning I could have organised something else.
My order number is 9220828856
I also emailed you prior to posting this review.

Excellent service.
East to use software with superb options for planning the book.
Book quality and presentation was excellent.
Adding extra pages a little pricy but worth it when you get the final product delivered.

Everything came exactly like I wanted. Really good quality.