CEWE Anmeldelser 

1 128
TrustScore 4 av 5

4,2

Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon

For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon

Se hva andre synes

Vurdert til 5 av 5 stjerner

Extremely easy software to design your book - whether you design it yourself or use suggested templates. Very intuitive. Amazing paper options (the photograpic paper choice is lovely and thick and oo... Vis mer

Vurdert til 4 av 5 stjerner

Great graphic options - stickers, backgrounds and text choices. The ability to enlarge the photo before dropping in would be good (ie to verify its content/quality). “Gilting” option is excellen... Vis mer

Vurdert til 1 av 5 stjerner

Cewe advertise they do instant prints, which i was assuming they would be in my hand when the transaction was completed. I ordered on the 27th August and I still haven't received them as of the 5th Se... Vis mer

Informasjon om virksomheten

  1. Bildefremkalling

Om CEWE

Skrevet av virksomheten

As Europe's leading photo printing company, we're passionate about turning your most precious photographs into beautiful, high-quality printed pieces.

Our lab utilises the most advanced techniques, combining years of in-house experience with photographer-approved print processes and materials to create the premium CEWE PHOTOBOOK, Wall Art, Calendars and more.

Home to the award-winning CEWE PHOTOBOOK, which transforms your images into a stunning storybook of memories.


Kontaktopplysninger

4,2

Bra

TrustScore 4 av 5

1k anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Ber kundene om å skrive anmeldelser

Denne virksomheten oppfordrer kundene til å skrive anmeldelser, enten positive eller negative

Har svart på 45 % av de negative anmeldelsene sine

Bruker vanligvis over én måned på å svare

Slik bruker virksomheten Trustpilot

Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.

4,2

Alle anmeldelser

(1 128)

124 anmeldelser i de siste 12 månedene

Skriv en anmeldelse
Virksomhetene kan ikke betale for å skjule eller tilby belønning for anmeldelser på Trustpilot. Anmeldelser er meningene til individuelle brukere og ikke Trustpilot. Mer informasjon

Vurdert til 4 av 5 stjerner

Great gift idea.

Well explained ordering instructions. Good choice of layout options. Prompt delivery and good communication. Will be keeping it in mind for future gifts.

2. november 2025
Vurdert til 5 av 5 stjerner

Simple to understand.

Simple to understand.. easy to use. Great pricing. Pictures are good quality. Communication from the customer service is great. Delivery service is great.
Have ordered 6 books and have been pleased with them all

31. oktober 2025
Vurdert til 3 av 5 stjerner

Sadly underwhelmed

I choose Cewe because of the high rating but I actually found it difficult to use, not easy to change the layout, not easy to view the final version, no quality control so some of my photos weren’t great quality but there were no notifications and I also had a duplicate but this wasn’t mentioned. It was delivered couple of days later than the initial advised date despite paying an additional delivery fee, overall not impressed and have had a better experience on cheaper competitors, this was a wedding album but overall results were disappointing.

21. oktober 2025
Logoen til CEWE

Svar fra CEWE

donna dennehy,

We are sorry to hear you were not completely satisfied with your order.

Your satisfaction is our top priority, and we are committed to resolving any issues in your favour to ensure you are completely happy with your purchase.

We can see that you have not been in contact with our customer care team, and we advise you to reach out so we can help you find a solution.

If you wish to discuss this further, please contact our customer care team using one of the following methods –

Telephone: 00 44 330 912 2113

Email: info@cewe.ie

Or Live Chat

Kind Regards,
Mya
Customer Service Support.

Vurdert til 3 av 5 stjerner

Nice product. Late delivery

Nice product. I paid for fast production but the parcel still arrived late

17. oktober 2025
Logoen til CEWE

Svar fra CEWE

sinead,

We are sorry to hear you were not completely satisfied with our service.

Your satisfaction is our top priority, and we are committed to resolving any issues in your favour to ensure you are completely happy with your purchase.

We can see that you have not been in contact with our customer care team, and we advise you to reach out so we can help you find a solution.

If you wish to discuss this further, please contact our customer care team using one of the following methods –

Telephone: 00 44 330 912 2113

Email: info@cewe.ie

Or Live Chat

Kind Regards,
Mya
Customer Service Support.

Vurdert til 3 av 5 stjerner

small flaws noticable in every print…

small flaws noticable in every print mid top, some printing issue with my 6x4, not very noticable but still there....surprised CEWE havent addressed this issue yet..my first time using them, but not a great start, packaging and dispatch was great.

9. oktober 2025
Anmeldelse skrevet uten oppfordring
Logoen til CEWE

Svar fra CEWE

Christopher,

We are very sorry to hear that you were not completely satisfied with our service.

We apologise for any upset this situation has caused and want to investigate this further for you. We always strive to resolve any issues in your favour.

Unfortunately, it appears that you have not provided any contact details or your order number, so we are currently unable to look into this matter further for you.

Please reach out to us with your contact information and order number at your earliest convenience so we can begin working on a resolution for you.

Thank you for bringing this to our attention, and we look forward to resolving this for you.

If you wish to discuss this further, please contact our customer care team using one of the following methods –

Telephone: 00 44 330 912 2113

Email: info@cewe.ie

Or Live Chat

Kind Regards,
Mya
Customer Service Support.

Vurdert til 1 av 5 stjerner

Damaged frame

The print was done well, but unfortunetly the frame was damaged during transit as the picture wasnt wrapped in bubble wrap, just in cadboard and zipties. I emailed CEWE and sent pictures but no one replied to my complaint. For this reason, i would not recommend.

Edit: I have forwarded the email and pictures again as requested, still no reply. Amazing your "customer care team" can reply to negative reviews on trustpilot but not to emails.

3. oktober 2025
Logoen til CEWE

Svar fra CEWE

Niamh

We are very sorry to hear that you were not satisfied with your order.

We want to sincerely apologise for any damage caused to your order. We have looked into the matter, and unfortunately, we are unable to find any correspondence with our customer service team regarding this issue.

We strongly recommend reaching out to our customer service team directly. Your satisfaction is our top priority, and we are committed to resolving any issues in your favour to ensure you are completely happy with your purchase.

If you wish to discuss this further, please contact our customer care team using one of the following methods –

Telephone: 00 44 330 912 2113

Email: info@cewe.ie

Or Live Chat

Kind Regards,
Mya
Customer Service Support.

Vurdert til 2 av 5 stjerner

Picture was cut.

I ordered about 100 photos and many of those were cut out of the picture that wasn’t nice.it’s kind they put zoom on the picture and then printed it.

1. oktober 2025
Logoen til CEWE

Svar fra CEWE

Edilaine Figueiredo Vaz

We are very sorry to hear that you were not completely satisfied with your order.

We want to sincerely apologise for any errors related to your order. We have looked into the matter, and unfortunately, we are unable to find any correspondence with our customer service team regarding this issue.

We strongly recommend reaching out to our customer service team directly. Your satisfaction is our top priority, and we are committed to resolving any issues in your favour to ensure you are completely happy with your purchase.

If you wish to discuss this further, please contact our customer care team using one of the following methods –

Telephone: 00 44 330 912 2113

Email: info@cewe.ie

Or Live Chat

Kind Regards,
Mya
Customer Service Support.

Vurdert til 2 av 5 stjerner

1st experience was great, 2nd not so good...

The photobook I made was great and easy to do. The pictures looked slightly darker on the finished product than the originals. I went to make another one, as the first one was so easy to do and that's where the problems started!
It will only allow me to go back so far on my photos so I can't upload all the ones I wanted. I then created a separate folder in Google photos of the pictures I wanted to upload and tried that. It didn't work. After trying that a few times, I uploaded them in smaller batches which seemed to work but when it brought he back to the layout section, none of the pictures were showing. I've spent about 2 hours trying this multiple times and in the end I just gave up as I was getting no where. It's a pity as the first book I made was very easy to do. I've uninstalled the app, rebooted my phone etc but it's not made any difference.

19. september 2025
Logoen til CEWE

Svar fra CEWE

Wendy,

Thank you for taking the time to share your experience with us. We are very sorry to hear that you do not plan to use our service again. It is always disappointing to know that a customer has had such a frustrating experience after initially enjoying their first project with us.

If you ever decide to give us another try, we would highly recommend reaching out to our customer care team before you begin, as we could investigate and work to resolve any technical issues you may encounter. We want all of our customers to be able to create their products easily and successfully, and our team would do everything possible to assist you.

We are pleased to hear that your first photobook was great and easy to make, and we regret that your second attempt was affected by upload and app difficulties. Your feedback is valuable and will be shared with our technical team so we can look into the problems you experienced.

Thank you again for sharing your thoughts, and we hope that in the future we may have the opportunity to restore your confidence in our service.

Kind Regards,
Mya
Customer Service Support.

Vurdert til 1 av 5 stjerner

The quality of the photograph i…

The quality of the photograph i received from your Company was totally unacceptable.
As well as that the efforts I have made to resolve the issues have been dragging on and on and still I have not got it resolved.
I have paid €31.99cent for tje photograph and I have nothing to show for it.

9. september 2025
Logoen til CEWE

Svar fra CEWE

Mr Christy Cronin,

We are sorry to hear that you were not completely satisfied with your order.

I have looked into this for you and can see that you ordered an image in a large poster format. The image was stretched significantly and printed with poor quality. You kindly provided a photo of how it appeared in the software before ordering, and this clearly shows a large warning triangle indicating that the quality was very poor and would not look good when printed at such a large scale.

Regardless, we investigated this with our production team and reprinted the poster with the automatic image correction turned off to see if this would help. Unfortunately, the quality became even worse with the reprint. We contacted you on 02.10.25 to inform you that we were investigating, and again on 06.10.25 to explain how poor the reprint quality was. We offered to cancel the reprint and refund your order in full, as there is nothing further we can do to improve this. We also suggested selecting a different photo or choosing a much smaller poster size.

We have not yet received a response from you. Please reach out at your earliest convenience to let us know if you would like us to proceed with this action.

Kind Regards,
Mya
Customer Service Support.

Dette er Trustpilot

Alle kan gi tilbakemelding på Trustpilot. De som skriver en anmeldelse, har rett til når som helst å redigere og slette den. Enhver publiserte anmeldelse er synlig så lenge en tilknyttet konto er aktiv.

Vi har et eget team og smart teknologi som beskytter plattformen vår. Finn ut hvordan vi motvirker falske anmeldelser.

Lær om anmeldelsesprosessen på Trustpilot.

Her får du åtte tips om hvordan du skriver en god anmeldelse.

Verifisering kan bidra til å sørge for at anmeldelsene du leser på Trustpilot, er skrevet av faktiske personer.

Det kan gi en skjev TrustScore å tilby belønning for eller be bare enkelte kunder om å skrive en anmeldelse, og dette går imot retningslinjene våre.

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