Ordered on the website and was so easy and the delivery was very quick . Product was exactly as described. Would definitely be using this company again and have and continue to recommend them.
Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Se hva andre synes
I was looking for a certain product and discovered central paints who had a great price and ordered online. It was delivered very promptly with good communication and I was very happy. I will use agai... Vis mer
Central Paints stocked what I wanted. A good selection of different grades and various quantities you require. Very reasonably priced. Quick and safe delivery. These sheets of wet"n"dry paper were sen... Vis mer
Was sent the wrong paint (ordered neat paint and was sent pre-mixed), and 6 weeks later and numerous emails, I still havent had a refund while I await a technicians report... like its difficult to te... Vis mer
Informasjon om virksomheten
Skrevet av virksomheten
For over 30 years, Central Paints has provided custom paint services to the Automotive, Industrial, Commercial and Architectural industries. We supply paint suitable for cars, trucks, motorcycles, planes and other vehicles as well as paints suitable for plastic, wood, metal and UPVC surfaces. By combining high-quality products with comprehensive, friendly customer service and advice, we can assure you that regardless of what product or service you have in mind, we are here to help. Whether you are looking to place a small, medium, or large order, we will be here to provide you with an excellent service. Remember that we can mix over 100,000 colours in a choice of finishes in aerosol, touch up and liquid form. Working with both retail and trade, you can be sure that we have fulfilled thousands of custom paint possibilities over the years. Using paint codes and paint patterns, we can provide you with a professional colour matching service. In addition to paint, we supply thousands of refinishing products, these include but are not limited to: spray guns and equipment, polishes, compounds, masking products, abrasives, body fillers, PPE and safety equipment, clearcoats, hardeners and more. At Central Paints we have a wide range of workshop consumables to suit your needs.
Kontaktopplysninger
Storbritannia
- centralpaints.co.uk
4,4
Enestående
217 anmeldelser
Ingen tidligere historie av å be om anmeldelser
Denne virksomheten har ikke oppfordret kundene i det siste, og anmeldelser er derfor kanskje ikke representative
Har svart på 25 % av de negative anmeldelsene sine
Svarer vanligvis i løpet av 24 timer
Slik bruker virksomheten Trustpilot
Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
Sent the incorrect colour paint
Sent the incorrect colour paint - admitted in writing that paint sent was the incorrect colour and agreed to raise a refund. I have also asked for compensation for painting half of the car in the incorrect colour. This was two weeks ago; since then I get an apology now and then but nothing about refund or compensation. Called and been told they don't have someone to speak to me for an online order. Chasing every day and all I get back is that the workshop manager is still checking. They might be good in general but a mistake is made, they will not help the customer and find the most silly reasons to delay the refund process. Case raised with Trading Standards. Huge lack of professionalism. They are also using EVRI for which next day delivery is four working days later
11. juli 2024
Anmeldelse skrevet uten oppfordring
Awful service
Awful service! Ordered a variety of items for a job that was urgent, delivery was superb but half the order was missing and the paint sent was wrong, we ordered blue and got grey!
There is no contact number for online sales, I called one of the branches and was told even before I had finished my sentence they couldn't help me because it was an online transaction and the only way to contact is via email. No help at all. You cannot tell me they do not have a contact number to transfer you to!
An email was sent which took 24 hours to get a reply, and all the reply basically said was, send a photo of the packaging and the contents, which I did. 24 hours later I had a reply where another photo was required. Absolute joke. We are now a week down the line and nothing has been resolved leaving us with no choice but to buy the missing items elsewhere.
Absolutely no customer service, anyone with a bit of common sense would have phoned me following the initial email to discuss what has gone wrong, arrange for the missing items and the correct paint to be delivered and the problem would have been rectified,
but no, hide behind email, take a long time to reply albeit with a pointless reply rather than even trying to sort out the problem. I have since asked for a refund and you have guessed it..... still waiting for a reply by email!
Over the years we have spent a fair amount with Central Paints and have recommended other businesses to them, this isn't the first time over the last few months problems have arisen but they had been rectified fairly easily, it is a shame they seem to be getting worse.
I am under no illusions dealing with the shops over the counter service is great, its just the online side of the business that really needs sorting out.
27. juli 2024
Anmeldelse skrevet uten oppfordring
Good service,good product and fast…
Good service,good product and fast delivery,well packaged
5. juli 2024
Anmeldelse skrevet uten oppfordring
Excellent quality product and customer…
Excellent quality product and customer service, I have purchased from this company twice and would buy from them again, I can highly recommend this company
29. juni 2024
Anmeldelse skrevet uten oppfordring
Great service
Great service
Spent time carefully matching the colour
Very helpful
11. juli 2024
Anmeldelse skrevet uten oppfordring
Svar fra Central Paints
Thank you for leaving a review here on Trust Pilot.
Not matching color!!!!
Ordered a touch up kit and the paint doesn't match and it is not the right color.
Emailed customer support and they tell me it is becuase I have used the paint on a larger area than a stone chip ? scratch!
Well it is a scratch I have used it on, and regardless of how big or small scratch , it should match color and not stick out like a sore thumb!
Stay away from them !
5. juli 2024
Anmeldelse skrevet uten oppfordring
Svar fra Central Paints
Good Afternoon, I am sorry to hear the colour match was not satisfactory.
Unfortunately some colours have more than one shade available, as per the item description by default we only provide the standard shade.
I have provided our customer services team with your order number and informed them to check the database for a different shade that looks more suitable for your vehicle, this will be provided free of charge if available. Our team will be in touch by email shortly.
Kind Regards
Central Paints
Awesome paint shop
Awesome paint shop, friendly and knowledgeable staff top service.
Best vehicle paint supplier in Leicester.
6. juli 2024
Anmeldelse skrevet uten oppfordring
Svar fra Central Paints
Thank you!
Svar fra Central Paints
Thank you for leaving a review.
Great advise and support with picking the right paint
The coffee machine was elite. Free coffee and great advice on any paint work.
6. juli 2024
Anmeldelse skrevet uten oppfordring
Svar fra Central Paints
Our coffee machine surely is the best! :) Thank you for leaving your feedback.
Purple Calliper Paint
Got some purple paint for my callipers. Turned out great!
6. juli 2024
Anmeldelse skrevet uten oppfordring
Svar fra Central Paints
Great to hear you had good results with your purchase. Thank you.
Very helpful
Very helpful, matched difficult colour and away in ten minutes. Well happy.
4. juli 2024
Anmeldelse skrevet uten oppfordring
Svar fra Central Paints
Thank you for rating our service!
All the best
The Central Paints Team.
Perfect Paint
Perfect Paint
The top coat paint matched the original car colour perfectly. The paint and clear coat went on so easily and blended in very well with the existing paint. I have now cut back the clear coat which has left a mirror finish shine, thanks so much Central Paints, Mark Roust
30. juni 2024
Anmeldelse skrevet uten oppfordring
Svar fra Central Paints
Thank you for reviewing our business.
Excellent paint finish
Excellent paint finish , very pleased with the match.... and quick to post...
Happy!!
2. juli 2024
Anmeldelse skrevet uten oppfordring
Svar fra Central Paints
Great to hear you received a good service from our online department. Thank you for leaving a review.
Very helpful and will advise you.
Very helpful and will advise you to best match for your car.
Recently bought few sprays and have to say you will never get the advise I got anywhere else.
Diego, the customer service agent who served me.
29. juni 2024
Anmeldelse skrevet uten oppfordring
Svar fra Central Paints
Thank you for your review!
super fast and friendly service
super fast and friendly service. i will give 200% positive feedback
24. juni 2024
Anmeldelse skrevet uten oppfordring
Svar fra Central Paints
Great to hear you had a quick service! We hope you had great results with the products you have purchased.
Excellent and speedy service in my…
Excellent and speedy service in my first time with this chap. Managed to find the perfect match for my 22 year old Volvo.
Will use this place again
21. juni 2024
Anmeldelse skrevet uten oppfordring
Svar fra Central Paints
Happy we were able to assist you! Many Thanks
Central Paints.
Always very helpful to get you right…
Always very helpful to get you right product. Highly recommended
19. juni 2024
Anmeldelse skrevet uten oppfordring
Svar fra Central Paints
Thank you for recommending our service!
Perfect color match.
Friendly and helpful staff.
Great color match.
Will advise you what you really need!
Thanks
15. juni 2024
Anmeldelse skrevet uten oppfordring
Svar fra Central Paints
Happy we were able to provide a great colour match for you. Thank you for choosing Central Paints.
First rate products delivered quickly…
First rate products delivered quickly and in just the right quantity for a small touch up job. Recommended .
7. juni 2024
Anmeldelse skrevet uten oppfordring
Svar fra Central Paints
Thank you for reviewing our company here on Trust Pilot.
Very helpful and quick
8. juni 2024
Anmeldelse skrevet uten oppfordring
Svar fra Central Paints
Great to hear you had a good experience with our service! Thank you for your review.
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