CCTV Direct Anmeldelser 2 882

Daniel always has the answer for any of my problems and doubts, the man is a walking encyclopaedia for their UNV systems!

Swift response from my call back i logged. Dan sorted my problem swiftly and imparted some little gems along the way.
Thank you

Initial support from Dan and followed up from Lamont helped our client with their issues. Always A1 first class support from CCTV direct

So helpful and professional. Absolutely the best service ever. I wish all companies would be more like them. Life would be so much easier. Thank you.

Excellent support from Daniel. He managed to resolve a tricky issue where I was not able to see the alarm notifications on my phone and went the extra mile in doing so.

Again great technical support from Daniel.
Shame Uniview are experiencing issues of access remote DVR's in both Edge & Chrome which results in some 'tweaking' of settings to get access. Hopefully this gets resolved PDQ.

I have been installing cctv and alarm systems for 30 years now and was absolutely blown away yesterday by the new 4K UNV Triguard 1+ showing day time images at 1.15am.
I had 3 questions for Daniel Lee and as always he answered them swiftly, gave a clear explanation and his advice was absolutely spot on.
Thank you very much.
Lee.

I have only been using the company for a short while, Transitioning from another supplier over , But instantly I have found all the staff , great to deal with , from Sales to Dispatch and of course Tech support, Lamont especially has been a massive help , with some of the finer details on the great product Range that they stock, I am confident that My company will have a great partnership, with CCTV direct, and I look forward in making the Trip from Ireland over to meet the Team in Person.

I would like to thank Lamont @cctv direct for his technical help on a recent project this week. between telephone conversations and WhatsApp conversations he sorted the issue within minutes.

thanks again Lamont.

Ben @ Alben electrical services Ltd

Lamont was incredibly helpful; he got my dvr fixed and back in record time. I know no technical information at all, and he was tremendously patient and knowledgeable. Huge thanks to him.

I had trouble getting my cameras on a new phone .
Spoke to Lamont who not only got them up and running again but also managed to re focus 2 cameras that had drifted slightly out of focus
Brilliant service

Super Tech support as usual. Lamont was patient and managed to sort out all issues. Highly recommended. 5*

Had to use customer services again for a new job and as usual Lamont was at his best again, I cant fault you guys for sales and support.

I recently spoke with Lamont and the support was outstanding. He was knowledgeable, patient, and incredibly helpful throughout the whole process. Lamont went above and beyond to make sure everything was resolved quickly and clearly. Excellent service

Very helpful and polite was very easy to talk to and spared no effort in resolving my problems

Been using CCTV Direct for a few years now, I’ve always had excellent service. Spoke to Lamont this morning with a query and he got back to me within a few minutes. Great company, great staff, from the sales team to the tech guys !

Lamont - excellent advice as usual!

Lamont was a star as always.
Sorted out issues with NVR in second
Top service

CCTV Direct Leeds, Fantastic company to deal with. Called me back as promised within 5 min. Listened to my problem and resolved straight away.

I had a technical issue when installing a new hard drive to an NVR. The passwords on the cameras somehow reset and then differed from the NVR password so only half of them were working. I called CCTV Direct Tech Support who logged in to the NVR remotely and remedied the issue in minutes. Both I and my customer were over the moon with the help and support provided in such a timely fashion.

Michael Downes