Adams done it again! This was a tricky one where a customer had changed the service provider and NVR wouldn't connect to the router. After no more than 10-minutes a rare issue had been sorted and t... Vis mer
Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Se hva andre synes
CCTV Direct are a great local company. Their support team is superb, really knowledgeable, easy to get hold of and a real pleasure to work with. Lamont has helped me out the last few times and is an... Vis mer
Spoke to Lamont at support yesterday as I was having trouble connecting a new UNV IP camera to replace a faulty one. I couldn’t get my laptop to connect to it, but he remotely accessed my laptop and r... Vis mer
A customer had a problem with a camera that was installed 8 years ago. Lamont and Adam were amazing. They explained clearly and quickly what needed to be done, accessed the system remotely and fixed... Vis mer
Informasjon om virksomheten
Skrevet av virksomheten
We are CCTVdirect, we started our journey back in 2007 and have since become one of Europe’s leading CCTV & security distributors. At CCTVdirect, we do things differently, our main focus is the customer, and offering a service from start to finish which is head and shoulders above our competition. We do this through concentrating on a few simple elements, our solutions & our team. We’re at the forefront of the industry, always researching new solutions and developing our offering in this fast-paced technology sector. We pride ourselves on our hand-picked team, from technical specialists to industry-leading account managers, you can rest assured you’re in safe hands with CCTVdirect. We’re Yorkshire born and bred and proud of it, so if you’re in the area, pop in for a proper Yorkshire brew and we’ll show you exactly why we’re the right supplier for you.
Kontaktopplysninger
Unit 3 Scala Court, LS10 1JD, Leeds, Storbritannia
- 01132337070
- salesteam@cctvdirect.co.uk
- cctvdirect.co.uk
Ingen anmeldelsesinvitasjoner er registrert
Denne virksomheten har ikke oppfordret kundene, og anmeldelser er derfor kanskje ikke representative
Slik bruker virksomheten Trustpilot
Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
Speedy fix
Probably the fastest fix I have ever had. Lamont remote connected and installed 2x plugins that I was unable to download. Job done. Cheers Monty.
First class service
First class service, needed help in setting up the new unv doorbell to existing nvr Lamont had it setup within minutes. Thank you
Live view went missing
I couldn't get live view on one of my cameras earlier today. Many thanks to CCTV Direct and in particular Lamont for sorting it out promptly. I can always rely on you guys.
Excellent customer service
Excellent customer service. Friendly, helpful, knowledgable. I wish all companies we deal with were like this!
Really helpful company
Really helpful company. I prefer them over lots of other ones as they do use common sense and when you make mistakes, they're helpful! Thanks again.
GREAT SERVICE!!
Thank you lamont, quick and easily communicated service.
Fab tech team.
The tech team at CCTV Direct are superb. The phone is answered quickly and support is top notch. The team are friendly and very knowledgable.
Great customer service
I called technical at almost closing time not really expecting the call to be answered but it was. Lamont was great and answered my question quickly and talked me through which options I had to select on the website to download what I needed.
I can't fault him or the company.
Great customer support
Great customer support. Had an update issue and Dan helped out massively in getting the system back up and running remotely. Would definately reccomend.
I have just started using UNV camera…
I have just started using UNV camera systems , I am delighted with the versatility of the system and the quality is excellent.
Tech Support especially Dan , couldn't do enough for me to get things up and running. They really know there stuff , efficient and excellent service. Thank you
Best technical support experience
We have been using this system for a few years now and every time we call for assistance the service has been amazing- particularly from Lamont Marshall. This team member always goes above and beyond to make sure you are walked through in simple steps with any technical problems. He is a pleasure to deal with and is what great customer service looks like . Thanks Lamont!
Lamont as always outstanding tech…
Lamont as always outstanding tech support in a very friendly and professional manner.
Cant recommend there support enough.
Thanks as always mate.
Daniel was fantastic helped us through…
Daniel was fantastic helped us through the whole process
Dan tech support
I spoke to Dan in technical, he was very helpful, professional and polite the problem I had was all sorted👍🏻
Dan = 5*
Dan was a massive help in getting my CCTV back up and running, no fault of the CCTV just user error! Dan even stayed later than his planned shift in order to make sure it was sorted to save me waiting until the next day. Thank you again so much, always a 5 start service!
CCTV DIRECT is fantastic company
CCTV DIRECT is fantastic company to do buissiness with. fantatic team and very helpful staff. whoever vyou speak to they will help you with great manner. this is my third recorder box i bought from them and i never look at other companies as i am mor than happy to buy from CCTV direct keep it up guys you are all fantastic team. 100% and 10/10
I had lots of problems with my set up
I had lots of problems with my set up, Adam at cctv recognised the problems and was very understanding of my capabilities but with his very professional knowledge he fixed the problems with ease. This company has the best engineers with excellent customer service. And the highest quality equipment in market. Well done cctv. I highly recommend them to all my friends and family. Yours brian
Excellent service
Excellent service. Sorted my issue in no time. Great support.
Great first time experience of tech support
I had an issue with the app (rather than the actual cctv)
Adam was very helpful and worked through the issue with me.
This was my first experience of asking for support and I was very impressed.
Thanks.
Had a problem with netrwork
Had a problem with netrwork - offer speedy resolution and advice - first class
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