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Castle Fine Art Anmeldelser 391

TrustScore 5 av 5

4,8

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Se hva andre synes

Vurdert til 5 av 5 stjerner

We have just had a large limited edition print expertly installed by Dan Gaffney from Castle Fine Art. We were highly impressed with the care and attention to detail that Dan put into the measurement... Vis mer

Vurdert til 5 av 5 stjerner

We have had wonderful service in London and Stratford upon Avon. We have bought several beautiful pieces of art and today Tony Church came to our new home to put them up, accompanied by the lovely B... Vis mer

Vurdert til 5 av 5 stjerner

Had purchased a Bob Dylan painting (Bicycle 2018) couple years ago. Castle treated me the best any art gallery could possibly do. Now, Daniel is helping me find another Dylan piece and has been quite... Vis mer

Vurdert til 5 av 5 stjerner

I've been a customer of Customer Fine Art for over 15 years, and have purchased many pictures from their Bath Gallery. Their staff are fantastic - very friendly, loyal, polite, and helpful. A few da... Vis mer

Informasjon om virksomheten

  1. Kunstgalleri
  2. Kunstforhandler
  3. Interiørbutikk
  4. Galleri
  5. Husholdningsbutikk

Om Castle Fine Art

Skrevet av virksomheten

As the UK's leading art retailer, Castle Fine Art has been at the heart of the contemporary art movement for over 30 years.

Specialising in original fine art, hand-signed limited editions and sculpture, we unite collectors with works from an exceptional selection of world-class masters, cultural icons and homegrown contemporaries.

In 1995, we opened our first gallery in the historic market town of Stratford-upon-Avon with just one goal in mind – to share the joy of fine art. Whilst we may have expanded over the years, our foundations are built on a pure love for art – a feeling that remains in every corner of the business today. With 38 galleries nationwide and a global online store, we continue to build with the future of modern art in mind.

We strive to offer an incredible selection of art for a range of budgets and spaces. Whether you are a seasoned collector or beginning your journey, our art consultants are here to inspire and guide you every step of the way in our nationwide galleries, online, on the phone or by home appointment.

No one artwork means the same to each person, which is what makes it truly unique. But what sets our art apart?

Skrevet av virksomheten

Exclusive artworks
We work with our programme of artists to offer you exclusive works, whether you are an established collector or starting your journey with art.
Expert craftsmanship
We use time-honoured processes and source the finest materials to exquisitely present the work of our artists. Each piece is bespoke mounted, glazed, framed and quality-checked, all by hand, by our specialist atelier team in the heart of the UK.
Our Art Consultants
Whether you are a seasoned collector or beginning your journey, our art consultants are here to inspire and guide you every step of the way in our nationwide galleries, online, on the phone or by home appointment.

Delivery & Returns

Free UK Delivery

We're pleased to offer free UK delivery on all artwork and sculpture orders. We want you to be absolutely happy with your artwork, so we offer a 14 day cooling off period. If, for any reason, you decide it's not for you, we'll either arrange to collect the artwork free of charge or you can drop the artwork into your local gallery.

Kontaktopplysninger

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4,8

Enestående

TrustScore 5 av 5

391 anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

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Vurdert til 5 av 5 stjerner

Excellent service from start to finish

Excellent service from start to finish. Purchased a print from Harrogate. Staff very friendly, informative and professional. No pressure selling.
Installation again friendly and professional, ensured our print was hung to perfection and that we were happy prior to leaving.

1. april 2026
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Svar fra Castle Fine Art

Hi Jan,

Thank you for your kind review.

We are so pleased to hear that your experience with us from start to finish was a friendly, informative and professional one. We will be sure to pass on your feedback onto our team in Harrogate.

Have you heard of our monthly Your World, Our Art competition? Make sure to post a photo of how you have styled your artwork in your home to your social page with the hashtag #YourWorldOurArt and tag us (@castlefineart)! Alternatively, you can send your photos to yourworldourart@castlefineart.com. By entering, you can be featured on our social channels and be in with a chance of winning £100 off your next artwork and therefore expand your collection! To find out more, visit our website or get in touch with a member of our team.

It's wonderful to hear that you’re so pleased with your artwork. We look forward to welcoming you back to the gallery soon!

Thanks,

Rachel 😊

Vurdert til 5 av 5 stjerner

Nothing is ever too much trouble

Nothing is ever too much trouble - Damien is so personable, professional and always so prompt when dealing with any queries or questions. Castle Fine Art in Nottingham is our go to when we are choosing our next pieces - we have now purchased Jon Jones works from them & have never been anything else but totally impressed!

28. mars 2026
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Svar fra Castle Fine Art

Hi Kathy,

Thank you for your 5-star review.

Its fantastic to hear that Damien exceeded expectations with his personable and professional nature. We will be sure to pass your feedback onto him.

Have you heard of our monthly Your World, Our Art competition? Make sure to post a photo of how you have styled your artwork in your home to your social page with the hashtag #YourWorldOurArt and tag us (@castlefineart)! Alternatively, you can send your photos to yourworldourart@castlefineart.com. By entering, you can be featured on our social channels and be in with a chance of winning £100 off your next artwork and therefore expand your collection! To find out more, visit our website or get in touch with a member of our team.

We truly appreciate your feedback and look forward to welcoming you again in the future.

Thanks,

Rachel 😊

Vurdert til 5 av 5 stjerner

Fantastic experience

Fantastic experience purchasing are very first piece of art from Emma had it delivered and installed today by Dan overall great experience from start to finish thanks.

27. mars 2026
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Svar fra Castle Fine Art

Hi MOTTROM,

Thank you for your 5-star review.

We are thrilled to hear that you had a fantastic experience with us from start to finish. We will be sure to pass on your feedback to Emma and Dan.

Have you heard of our monthly Your World, Our Art competition? Make sure to post a photo of how you have styled your artwork in your home to your social page with the hashtag #YourWorldOurArt and tag us (@castlefineart)! Alternatively, you can send your photos to yourworldourart@castlefineart.com. By entering, you can be featured on our social channels and be in with a chance of winning £100 off your next artwork and therefore expand your collection! To find out more, visit our website or get in touch with a member of our team.

We truly appreciate your feedback and look forward to welcoming you again in the future.

Thanks,

Rachel 😊

Vurdert til 1 av 5 stjerner

Very poor service

Very poor service, no communication.

I have purchased from Castle Fine art in person from their Nottingham branch many times over the years and never had an issue. However my 2 most recent purchases have been made online and the service has been abysmal.

They do estimate a long delivery window (up to 4 weeks) but when spending thousands you do expect to be kept informed or at least be able to see the progress through the order tracking link you get on the auto generated confirmation email.

My first online piece arrived within a fortnight, so not too unreasonable, however my latest order is now at the 4 week point and the status on the order tracker hasn’t changed (in fact the link had expired and I had to request another in order to see that the status hadn’t moved beyond ‘confirmed’)

I have tried to call them, the phone diverts to a mobile number with the option to leave a voicemail. I have emailed but have not had a response. But this is consistent with the service others have reported.

In summary, buy in person not online!

27. mars 2026
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Svar fra Castle Fine Art

Hi Victoria,

Thank you for leaving your feedback.

We sincerely apologise for the experience you have had with us, and the frustration this has caused.

We understand how important communication is and to receive your artwork on time, we regret that we have not met your expectations. We are dedicated to addressing your concerns and rectify this matter, as a result, please contact our Client Services team at clientservices@castlefineart.com.

Thanks, Rachel

Vurdert til 5 av 5 stjerner

Very friendly & knowledgeable staff and…

Very friendly & knowledgeable staff and great service

25. mars 2026
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Hi John,

Thanks for your kind review.

Have you heard of our monthly Your World, Our Art competition? Make sure to post a photo of how you have styled your artwork in your home to your social page with the hashtag #YourWorldOurArt and tag us (@castlefineart)! Alternatively, you can send your photos to yourworldourart@castlefineart.com. By entering, you can be featured on our social channels and be in with a chance of winning £100 off your next artwork and therefore expand your collection! To find out more, visit our website or get in touch with a member of our team.

We appreciate it and hope to welcome you back again soon.

Thanks, Rachel 😊

Vurdert til 5 av 5 stjerner

Commissioned piece

I commissioned a piece by the Bisaillon brothers as I already had a piece of their work I was updated on its progress, a few phone calls and emails,I was able to change a few things after seeing a ‘sample’ , it took a few months but worth the wait. Tony delivered it , moved another piece to make them work together , go the heights spot on . Great work and service

17. mars 2026
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Svar fra Castle Fine Art

Hi Liz,

Thank you for your review.

We are thrilled to hear that your experience with us from start to finish was a fantastic one.

Have you heard of our monthly Your World, Our Art competition? Make sure to post a photo of how you have styled your artwork in your home to your social page with the hashtag #YourWorldOurArt and tag us (@castlefineart)! Alternatively, you can send your photos to yourworldourart@castlefineart.com. By entering, you can be featured on our social channels and be in with a chance of winning £100 off your next artwork and therefore expand your collection! To find out more, visit our website or get in touch with a member of our team.

We truly appreciate your feedback and look forward to welcoming you again in the future.

Thanks,

Rachel 😊

Vurdert til 5 av 5 stjerner

Great customer experience, beautiful art

I've bought 3 pieces and a coffee table book over the last few years, assisted very ably by Will from Castle Fine Art. Every piece has been delivered within 3 weeks, beautifully framed, carefully wrapped and shipped with zero damage. I'm a huge fan of Billy Connolly's comedy and art and it's such a delight when each piece arrives. Castle Fine Art are a pleasure to do business with. I appreciate their after-sales care, emailing notifications when new collections become available.

20. mars 2026
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Hi Paula,

Thank you for taking the time to leave your lovely review.

We are thrilled that you have been a part of the family for a few years and that Will offers excellent customer service time after time.

Have you heard of our monthly Your World, Our Art competition? Make sure to post a photo of how you have styled your artwork in your home to your social page with the hashtag #YourWorldOurArt and tag us (@castlefineart)! Alternatively, you can send your photos to yourworldourart@castlefineart.com. By entering, you can be featured on our social channels and be in with a chance of winning £100 off your next artwork and therefore expand your collection! To find out more, visit our website or get in touch with a member of our team.

We truly appreciate your feedback and look forward to welcoming you again in the future.

Thanks,

Rachel 😊

Vurdert til 5 av 5 stjerner

Very happy customer

I purchased some art by Boy George during an event evening in Cardiff. Art consultant Hana looked after me before and after my purchase with advice and updates. This was not a quick process as the piece I chose was not at the gallery on the night but was shown to me on a computer as one she thought I'd like. Having the opportunity to chat with and have photos taken with George made my experience even more special.
Fast forward to March and my artwork was delivered and mounted by Tony who took the time to offer advice on the best place to put it. He also took the time to rearrange and mount art that had to be taken down to make space for the new piece.
All in all a brilliant experiece and I wouldn't hesitate to purchase from Castle Fine Arts again. Thank you to all involved.

27. november 2025
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Hi Sarah,

Thank you for this glowing review.

We are thrilled to hear that Hana went above and beyond to help you secure the perfect piece that suits your style. While it was not a quick process, it's great that her regular communication and Tony's installation made the experience even better!

Have you heard of our monthly Your World, Our Art competition? Make sure to post a photo of how you have styled your artwork in your home to your social page with the hashtag #YourWorldOurArt and tag us (@castlefineart)! Alternatively, you can send your photos to yourworldourart@castlefineart.com. By entering, you can be featured on our social channels and be in with a chance of winning £100 off your next artwork and therefore expand your collection! To find out more, visit our website or get in touch with a member of our team.

We truly appreciate your feedback and look forward to welcoming you again in the future.

Thanks,

Rachel 😊

Vurdert til 5 av 5 stjerner

Simple the best

Love buying art from this company (Jonathan is our go to guy) and have recently had Tony over to hang. He did an amazing job and went above and beyond to create our little staircase gallery

18. mars 2026
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Hi Tessa,

Thank you for your lovely feedback.

We are over-the-moon to hear that Jonathon and Tony go above and beyond to help you build a collection that is personal to you.

Have you heard of our monthly Your World, Our Art competition? Make sure to post a photo of how you have styled your artwork in your home to your social page with the hashtag #YourWorldOurArt and tag us (@castlefineart)! Alternatively, you can send your photos to yourworldourart@castlefineart.com. By entering, you can be featured on our social channels and be in with a chance of winning £100 off your next artwork and therefore expand your collection! To find out more, visit our website or get in touch with a member of our team.

We look forward to welcoming you both back to the gallery soon!

Thanks,

Rachel 😊

Vurdert til 5 av 5 stjerner

Dan was so kind and lovely

Dan was so kind and lovely. He was able to install the artwork meticulously and quickly - he explained how they would be hung and any adjustments he made so that the paintings were level and flush with the wall. It was so lovely having him and Nicola from the gallery over to our home for this quick installation xx

16. mars 2026
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Hi Danielle,

We are over-the-moon to hear that Dan offered his expert skills and knowledge to you when hanging your artwork in pride-of-place. We will be sure to pass your feedback onto him and Nicola.

Have you heard of our monthly Your World, Our Art competition? Make sure to post a photo of how you have styled your artwork in your home to your social page with the hashtag #YourWorldOurArt and tag us (@castlefineart)! Alternatively, you can send your photos to yourworldourart@castlefineart.com. By entering, you can be featured on our social channels and be in with a chance of winning £100 off your next artwork and therefore expand your collection! To find out more, visit our website or get in touch with a member of our team.

We look forward to welcoming you both back to the gallery soon!

Thanks,

Rachel 😊

Vurdert til 5 av 5 stjerner

Painting hanging

Tony Church came and hung our painting, he was so polite and tidy ensuring all rubbish was taken and he done a great job !

2. mars 2026
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Hi Ann,

Thank you for taking the time to leave such a lovely review. We are so thrilled that Tony did a fantastic job when hanging your artwork. We will be sure to pass your feedback onto him.

Have you heard of our monthly Your World, Our Art competition? Make sure to post a photo of how you have styled your artwork in your home to your social page with the hashtag #YourWorldOurArt and tag us (@castlefineart)! Alternatively, you can send your photos to yourworldourart@castlefineart.com. By entering, you can be featured on our social channels and be in with a chance of winning £100 off your next artwork and therefore expand your collection! To find out more, visit our website or get in touch with a member of our team.

We hope to welcome you through the doors of our gallery soon.

Thanks,

Rachel 😊

Vurdert til 5 av 5 stjerner

An excellent gallery

An excellent gallery with a fantastic selection of art. Jade provided thoughtful guidance when I was buying a new artwork for my home and made the whole process easy and enjoyable. Their installation service by Tony was very professional, ensuring artwork was perfectly positioned. I am absolutely delighted with the final result

5. mars 2026
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Hi Anna,

Thank you for your kind words.

We're delighted that Jade could guide you in selecting your new artwork and that Tony’s installation service ensured everything was perfectly in place.

Have you heard of our monthly Your World, Our Art competition? Make sure to post a photo of how you have styled your artwork in your home to your social page with the hashtag #YourWorldOurArt and tag us (@castlefineart)! Alternatively, you can send your photos to yourworldourart@castlefineart.com. By entering, you can be featured on our social channels and be in with a chance of winning £100 off your next artwork and therefore expand your collection! To find out more, visit our website or get in touch with a member of our team.

It's wonderful to hear that you’re so pleased with the final result. We look forward to welcoming you back to the gallery soon!

Thanks,

Rachel 😊

Vurdert til 5 av 5 stjerner

Attentive and helpful

I like the regular communication between client and gallery. The gallery staff are very attentive and helpful. Tony who hung the picture was polite and efficient.

16. februar 2026
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Hi Charles,

Thank you for your kind feedback.

We are thrilled to hear that we exceeded expectations with our customer service, knowledge and communication skills.

Have you heard of our monthly Your World, Our Art competition? Make sure to post a photo of how you have styled your artwork in your home to your social page with the hashtag #YourWorldOurArt and tag us (@castlefineart)! Alternatively, you can send your photos to yourworldourart@castlefineart.com. By entering, you can be featured on our social channels and be in with a chance of winning £100 off your next artwork and therefore expand your collection! To find out more, visit our website or get in touch with a member of our team.

We hope to welcome you through the doors of our gallery soon.

Thanks,

Rachel 😊

Vurdert til 5 av 5 stjerner

A truly wonderful experience.

I first contacted Castle Fine Art via their website and emailed a really helpful man called Jay. He worked in the offices and helped ensure that the artwork my Mum was interested was available to view in the Chester branch.
When there, a woman called Rosie helped make our experience so pleasant. Neither my Mum or I have ever bought artwork before and Rosie made us feel so welcome and the whole experience was wonderful. She even offered us a drink while we were there and we spoke about her area of expertise.
My Mum walked away a very happy customer and there were happy tears and hugs for Rosie.
Thanks again Jay and Rosie. I’m sure we’ll return.

17. februar 2026
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Hi Julie,

Thank you for sharing your lovely experience with us. We're thrilled that Jay and Rosie could make your visit to our Chester gallery so welcoming and enjoyable.

It's wonderful to hear your Mum felt so happy and supported during her first artwork purchase, moments like these are exactly why we do what we do. We'll be sure to pass on your appreciation to both Jay and Rosie.

Have you heard of our monthly Your World, Our Art competition? Make sure to post a photo of how you have styled your artwork in your home to your social page with the hashtag #YourWorldOurArt and tag us (@castlefineart)! Alternatively, you can send your photos to yourworldourart@castlefineart.com. By entering, you can be featured on our social channels and be in with a chance of winning £100 off your next artwork and therefore expand your collection! To find out more, visit our website or get in touch with a member of our team.

We look forward to welcoming you both back to the gallery soon!

Thanks,

Rachel 😊

Vurdert til 5 av 5 stjerner

30th Visit

We visited Castle Fine Art in Chester to celebrate my 30th birthday, and the experience was truly outstanding from start to finish.
I called ahead to let them know we’d be in the city for the day, and spoke to the lovely Sarah, who was immediately warm and welcoming. When we arrived, she greeted us with glasses of fizz and personally gave us a tour of the gallery. Sarah was incredibly professional and knowledgeable about every artist and piece, making the whole experience feel personal and special.
We ended up purchasing two beautiful artworks, and Sarah went above and beyond by securing both pieces in the 96 edition my birth year. It was such a thoughtful touch that made the purchase even more meaningful.
She also recommended a fantastic local restaurant, which we booked for the following day the food was every bit as excellent as she promised.
This was hands-down one of the best gallery experiences we’ve ever had, far surpassing any previous visits elsewhere. Sarah’s service was exceptional, and we left feeling genuinely looked after.
Huge thank you to Sarah and the team at Castle Fine Art Chester we couldn’t recommend them more highly!

28. februar 2026
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Hi,

Thank you for your wonderful review. We're so pleased you chose to celebrate your 30th birthday with us in our Chester gallery.

Sarah will be delighted to hear how much you enjoyed your visit. We're glad she could make the experience unforgettable, from the warm welcome to helping secure artworks each with an edition of 96 to mark your birth year.

Have you heard of our monthly Your World, Our Art competition? Make sure to post a photo of how you have styled your artwork in your home to your social page with the hashtag #YourWorldOurArt and tag us (@castlefineart)! Alternatively, you can send your photos to yourworldourart@castlefineart.com. By entering, you can be featured on our social channels and be in with a chance of winning £100 off your next artwork and therefore expand your collection! To find out more, visit our website or get in touch with a member of our team.

Thank you again for your kind words. We hope to welcome you back to the gallery again soon.

Thanks,

Rachel 😊

Vurdert til 5 av 5 stjerner

Wonderful process of purchasing art!

From the get go the purchase of a piece of art from Castle Fine Art has been a pleasure.
The team are helpful without being pushy, I was provided with all relevant information up front without any pressure to purchase. Any queries I had were answered quickly and thoroughly. Service from Ashleigh (Sales Manager)has been first rate and would definitely purchase from them again.

On the day of collection the piece was packaged perfectly for transport and was in perfect condition when presented to the recipient as a gift.

Thank you so much for making the process an enjoyable one!

12. februar 2026
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Hi Matt,

Thank you for your kind review. We're delighted to hear that your experience purchasing from us was such a pleasure from start to finish.

Ashleigh will be thrilled to know her support made the process smooth and enjoyable for you, and we're glad the artwork arrived perfectly packaged and ready to be presented as a gift.

Have you heard of our monthly Your World, Our Art competition? Make sure to post a photo of how you have styled your artwork in your home to your social page with the hashtag #YourWorldOurArt and tag us (@castlefineart)! Alternatively, you can send your photos to yourworldourart@castlefineart.com. By entering, you can be featured on our social channels and be in with a chance of winning £100 off your next artwork and therefore expand your collection! To find out more, visit our website or get in touch with a member of our team.

We truly appreciate your feedback and look forward to welcoming you again in the future.

Thanks,

Rachel 😊

Vurdert til 1 av 5 stjerner

Company is a scam selling art pieces…

Company is a scam selling art pieces that do not exist.
Sales people will be very quick to take you money and then your order never shows up after months of waiting.
Then you have to fight them for a refund. Possible section 75 even as far as a small claims court to get your money back. Total scam company and a waste of time.

19. januar 2026
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Hi Adam,

We extend our sincere apologies for the experience you have had with us and the frustration this has caused.

We pride ourselves on our standards and are regretful that have not met your expectations. Your artwork exists and I can see on our internal system that Hannah from our Cheltenham gallery has been in touch on multiple occasions to discuss your piece and to process the refund - which has now been issued.

I will pass your feedback onto a member of our Client Services team to assist further.

Thanks, Rachel

Vurdert til 5 av 5 stjerner

Excellent service yet again, thank you!

We first visited the Manchester gallery for my 50th birthday and we've been regulars for the last 5 years.

The staff are fantastic. Jonathan, Liam, Federico and Lee are friendly, knowledgeable, and work with you to build a collection, if that's what you want.

We had a new piece delivered today and the service provided by Daniel the technician was fabulous. Not only did he hang the new artwork for us, but he also rehung some other pieces we'd moved for decorating. His attention to detail and perfectionism made sure that everything was presented in the best possible way, we are very impressed. Thank you!

20. februar 2026
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Hi LG,

Thank you for your lovely review and for your continued support over the past five years. We're delighted to hear how much you've enjoyed working with Jonathan, Liam, Federico and Lee in our Manchester gallery.

It's also great to know Daniel provided such excellent service during your recent delivery. We'll be sure to pass along your kind words to the whole team.

Have you heard of our monthly Your World, Our Art competition? Make sure to post a photo of how you have styled your artwork in your home to your social page with the hashtag #YourWorldOurArt and tag us (@castlefineart)! Alternatively, you can send your photos to yourworldourart@castlefineart.com. By entering, you can be featured on our social channels and be in with a chance of winning £100 off your next artwork and therefore expand your collection! To find out more, visit our website or get in touch with a member of our team.

We look forward to welcoming you back to the gallery again soon.

Thanks,

Rachel 😊

Vurdert til 5 av 5 stjerner

Excellent service from start to finish

Excellent service from start to finish. Leonie at the Marlow gallery was incredibly helpful when we made the purchase and kept us informed of our delivery and installation date.
Nick installed the art and was very professional and conscientious.

20. februar 2026
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Hi Will,

Thank you for your review.

We are over-the-moon to hear that Leonie from our Marlow gallery offered an incredible experience through her knowledge and communication. We will be sure to pass on your feedback to her and Nick - they will be thrilled!

Have you heard of our monthly Your World, Our Art competition? Make sure to post a photo of how you have styled your artwork in your home to your social page with the hashtag #YourWorldOurArt and tag us (@castlefineart)! Alternatively, you can send your photos to yourworldourart@castlefineart.com. By entering, you can be featured on our social channels and be in with a chance of winning £100 off your next artwork and therefore expand your collection! To find out more, visit our website or get in touch with a member of our team.

We hope your new artwork brings you lasting enjoyment, and we hope to welcome you back again soon.

Thanks,

Rachel 😊

Vurdert til 1 av 5 stjerner

Placed an order and was told 4 weeks…

Placed an order and was told 4 weeks delivery. Heard nothing from them so chased to be told yes it’s 4 weeks (at this point it was 6 weeks). When I went back to point this out I was told that my piece was being quality checked and they’d advise me of delivery the next day or two. A week later still nothing so asked to cancel order. Order was cancelled and I was advised 7-10 working days for a refund. Refund not received.

21. januar 2026
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Hi Jade,

Thank you for leaving your feedback.

We sincerely apologise for the experience you have had with us and the frustration this has caused.

We understand how important it is to receive your artwork on time, and regret that we have not met your expectations.

We are dedicated to addressing your concerns and rectify this matter as swiftly as possible, as a result, a member of our Client Services team have been in touch via email to assist further.

Thanks, Rachel

Dette er Trustpilot

Alle kan gi tilbakemelding på Trustpilot. De som skriver en anmeldelse, har rett til når som helst å redigere og slette den. Enhver publiserte anmeldelse er synlig så lenge en tilknyttet konto er aktiv.

Virksomhetene kan automatisk be kundene om anmeldelser, og disse blir bekreftet som faktiske opplevelser.

Lær mer om andre slags anmeldelser.

Vi har et eget team og smart teknologi som beskytter plattformen vår. Finn ut hvordan vi motvirker falske anmeldelser.

Lær om anmeldelsesprosessen på Trustpilot.

Her får du åtte tips om hvordan du skriver en god anmeldelse.

Verifisering kan bidra til å sørge for at anmeldelsene du leser på Trustpilot, er skrevet av faktiske personer.

Det kan gi en skjev TrustScore å tilby belønning for eller be bare enkelte kunder om å skrive en anmeldelse, og dette går imot retningslinjene våre.

Ta en titt selv