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Castle Fine Art Anmeldelser 391

TrustScore 5 av 5

4,8

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Vurdert til 5 av 5 stjerner

We have just had a large limited edition print expertly installed by Dan Gaffney from Castle Fine Art. We were highly impressed with the care and attention to detail that Dan put into the measurement... Vis mer

Vurdert til 5 av 5 stjerner

We have had wonderful service in London and Stratford upon Avon. We have bought several beautiful pieces of art and today Tony Church came to our new home to put them up, accompanied by the lovely B... Vis mer

Vurdert til 5 av 5 stjerner

Had purchased a Bob Dylan painting (Bicycle 2018) couple years ago. Castle treated me the best any art gallery could possibly do. Now, Daniel is helping me find another Dylan piece and has been quite... Vis mer

Vurdert til 5 av 5 stjerner

I've been a customer of Customer Fine Art for over 15 years, and have purchased many pictures from their Bath Gallery. Their staff are fantastic - very friendly, loyal, polite, and helpful. A few da... Vis mer

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Om Castle Fine Art

Skrevet av virksomheten

As the UK's leading art retailer, Castle Fine Art has been at the heart of the contemporary art movement for over 30 years.

Specialising in original fine art, hand-signed limited editions and sculpture, we unite collectors with works from an exceptional selection of world-class masters, cultural icons and homegrown contemporaries.

In 1995, we opened our first gallery in the historic market town of Stratford-upon-Avon with just one goal in mind – to share the joy of fine art. Whilst we may have expanded over the years, our foundations are built on a pure love for art – a feeling that remains in every corner of the business today. With 38 galleries nationwide and a global online store, we continue to build with the future of modern art in mind.

We strive to offer an incredible selection of art for a range of budgets and spaces. Whether you are a seasoned collector or beginning your journey, our art consultants are here to inspire and guide you every step of the way in our nationwide galleries, online, on the phone or by home appointment.

No one artwork means the same to each person, which is what makes it truly unique. But what sets our art apart?

Skrevet av virksomheten

Exclusive artworks
We work with our programme of artists to offer you exclusive works, whether you are an established collector or starting your journey with art.
Expert craftsmanship
We use time-honoured processes and source the finest materials to exquisitely present the work of our artists. Each piece is bespoke mounted, glazed, framed and quality-checked, all by hand, by our specialist atelier team in the heart of the UK.
Our Art Consultants
Whether you are a seasoned collector or beginning your journey, our art consultants are here to inspire and guide you every step of the way in our nationwide galleries, online, on the phone or by home appointment.

Delivery & Returns

Free UK Delivery

We're pleased to offer free UK delivery on all artwork and sculpture orders. We want you to be absolutely happy with your artwork, so we offer a 14 day cooling off period. If, for any reason, you decide it's not for you, we'll either arrange to collect the artwork free of charge or you can drop the artwork into your local gallery.

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4,8

Enestående

TrustScore 5 av 5

391 anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Har svart på 100 % av de negative anmeldelsene sine

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Vurdert til 5 av 5 stjerner

Absolutely delighted!

We have had wonderful service in London and Stratford upon Avon. We have bought several beautiful pieces of art and today Tony Church came to our new home to put them up, accompanied by the lovely Beth and Ines.
Very impressed and would strongly recommend.

18. mai 2026
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

Excellent Artwork and Installation Service

Tony Church accompanied by Tia from Castle Fine Art installed quite a large Bob Dylan piece. Great care was taken to ensure it was perfectly placed and that we were throughly satisfied with the time spent on making sure the artwork was hung professionally and perfectly to our liking. The team also assisted in the repositioning of existing art work to ensure that we were completely satisfied with the purpose of the installation and the changes it encompassed. Both Tony and Tia were thoughtful and very respectful and we highly recommend their artwork and installation service.

18. mai 2026
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

Bath Castle Fine Art Gallery

I've been a customer of Customer Fine Art for over 15 years, and have purchased many pictures from their Bath Gallery. Their staff are fantastic - very friendly, loyal, polite, and helpful.
A few days ago all my pictures were installed in my home by Tony Church, and helped by James from the same gallery. All the pictures now look fantastic on my walls! Tony is a true expert, and he very carefully measured where he placed the pictures. He's a master craftsman and very knowledgeable about framing. This has now inspired me to buy more artwork from Castle Gallery in Bath, they have all become friends over the years, and I must also mention Karen and Peter who work there. They are all stars! Thank you Castle Gallery, you know how to look after your clients!

14. mai 2026
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

Exceptional install

Sorry for the delay on my review, my grandmother had bought a piece and had an install the other day with 2 lovely gentlemen, Ryan and Nick, they were polite and so helpful with all her queries and went above and beyond with her install, it was really high up however they still managed to hang it.

10 out of 10, these 2 young men are a credit to the company,

15. mai 2026
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

Perfect installation of a large framed artwork!

We have just had a large limited edition print expertly installed by Dan Gaffney from Castle Fine Art. We were highly impressed with the care and attention to detail that Dan put into the measurement and laser levelling to ensure everything was perfect before even drilling the wall for the two heavy duty brackets that the framed picture required. He even checked the frame for fingerprints afterwards! A brilliant job and our new art work looks fantastic. A big thankyou also to CFA colleagues Mary and Charlotte for their support and for answering our many questions!

13. mai 2026
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

Overall experience has been excellent

Overall experience has been excellent. Daniel has been very helpful with my helping me to acquire the art piece i wanted. Plenty of information, and prompt replies to my E-mails. The delivery was on time and the packaging was
robust, so no worries about damage.

7. mai 2026
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

Had purchased a Bob Dylan painting…

Had purchased a Bob Dylan painting (Bicycle 2018) couple years ago. Castle treated me the best any art gallery could possibly do. Now, Daniel is helping me find another Dylan piece and has been quite communicative and very helpful. Love this place.

7. mai 2026
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

Super helpful customer service and a wonderful gift!

Wanted a unique anniversary gift for my husband and found the perfect Nic Jolly art work from Castle Fine Art! I needed it quickly so needed help to make sure I got it in time and Dan, one of their art consultants, was super helpful and got it to my local gallery in time! Thank you!

4. mai 2026
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

Excellent service and beautiful prints

Excellent service from Daniel. We had been looking at the prints for a while and managed to get the spring offer too which was great. Prints were really well packaged and delivery service was excellent. They look amazing in our home. Thanks Daniel,

5. mai 2026
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Svar fra Castle Fine Art

Hi Sadie,

Thank you so much for your kind feedback.

We’re delighted to hear that Daniel provided you with excellent service and that you were able to take advantage of the spring offer! It’s great to know everything from packaging to delivery met your expectations, and most importantly, that the prints look amazing in your home.

Have you heard of our monthly Your World, Our Art competition? Make sure to post a photo of how you have styled your artwork in your home to your social page with the hashtag #YourWorldOurArt and tag us (@castlefineart)! Alternatively, you can send your photos to yourworldourart@castlefineart.com. By entering, you can be featured on our social channels and be in with a chance of winning £100 off your next artwork and therefore expand your collection! To find out more, visit our website or get in touch with a member of our team.

Thank you again for choosing Castle Fine Art, and we hope to welcome you back in the future.

Thanks,

Rachel 😊

Vurdert til 5 av 5 stjerner

Super-helpful Stuart :)

We popped into the York gallery on the off chance of seeing one of the ‘Gone’ series, I’ve had my eye on for a while, in real life. We had no intention of buying one which wasn’t displayed, but were made to feel so comfortable and welcome by Stuart, we left having purchased a Pixie Dust print! The whole process with Stuart was fantastic. He was extremely helpful and patient and didn’t make us feel ‘on edge’ with our art-loving 6 year old (which sadly lots of gallery shops do). We are so happy we chose to step inside Castle Fine Arts yesterday and are so happy Stuart was there to help us choose the perfect art work.
Would highly recommend.

2. mai 2026
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Svar fra Castle Fine Art

Hi Rachel,

Thank you so much for your wonderful review.

We’re delighted to hear about your experience at our York gallery and that Stuart made you feel so welcome and at ease. It’s fantastic to know he was able to support you so patiently throughout the process and help you find the perfect piece, especially when it turned into such a lovely surprise purchase.

We’re also especially pleased to hear that your visit felt comfortable and enjoyable for the whole family. That’s something we truly value.

Have you heard of our monthly Your World, Our Art competition? Make sure to post a photo of how you have styled your artwork in your home to your social page with the hashtag #YourWorldOurArt and tag us (@castlefineart)! Alternatively, you can send your photos to yourworldourart@castlefineart.com. By entering, you can be featured on our social channels and be in with a chance of winning £100 off your next artwork and therefore expand your collection! To find out more, visit our website or get in touch with a member of our team.

Thank you again for choosing Castle Fine Art, and for your recommendation. We hope to welcome you back again soon.

Thanks,

Rachel 😊

Vurdert til 5 av 5 stjerner

First time purchasing from Castle Fine…

First time purchasing from Castle Fine Art in Bristol and it was a fantastic experience! Jonathan was excellent at helping us choose the right piece to celebrate our wedding, he really took the time to get to know us. Installation by Tony was smooth and professional. Thank you!

24. april 2026
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Svar fra Castle Fine Art

Hi Karen,

Thank you so much for your wonderful feedback.

We’re delighted to hear that your first experience with our Bristol gallery was such a positive one, especially for such a special occasion. It’s fantastic to know that Jonathan took the time to understand what you were looking for and helped you find the perfect piece to celebrate your wedding.

We’re also pleased to hear that Tony provided a smooth and professional installation experience. We will be sure to pass on your kind comments to both of them. They’ll be thrilled to hear your feedback.

Have you heard of our monthly Your World, Our Art competition? Make sure to post a photo of how you have styled your artwork in your home to your social page with the hashtag #YourWorldOurArt and tag us (@castlefineart)! Alternatively, you can send your photos to yourworldourart@castlefineart.com. By entering, you can be featured on our social channels and be in with a chance of winning £100 off your next artwork and therefore expand your collection! To find out more, visit our website or get in touch with a member of our team.

Congratulations on your wedding, and thank you again for choosing Castle Fine Art. We hope to welcome you back in the future.

Thanks,

Rachel 😊

Vurdert til 5 av 5 stjerner

Daniel has been absolutely fantastic

Daniel has been absolutely fantastic. He made the whole process so smooth, any questions I had, he had answers. No faults what so ever. Most definitely will be coming back to him in the future!

Thank you Dan!

22. april 2026
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Svar fra Castle Fine Art

Hi Grace,

Thank you so much for your kind feedback.

We’re delighted to hear that Daniel provided such a fantastic experience and made the process smooth and enjoyable for you. It’s great to know he was able to answer all your questions and support you throughout. We will be sure to pass on your lovely comments to him, he’ll be thrilled to hear them.

Have you heard of our monthly Your World, Our Art competition? Make sure to post a photo of how you have styled your artwork in your home to your social page with the hashtag #YourWorldOurArt and tag us (@castlefineart)! Alternatively, you can send your photos to yourworldourart@castlefineart.com. By entering, you can be featured on our social channels and be in with a chance of winning £100 off your next artwork and therefore expand your collection! To find out more, visit our website or get in touch with a member of our team.

We look forward to welcoming you back again in the future.

Thanks,

Rachel 😊

Vurdert til 5 av 5 stjerner

Great customer service and a quality…

Great customer service and a quality piece of art.
Many thanks

18. april 2026
Anmeldelse skrevet uten oppfordring
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Svar fra Castle Fine Art

Hi Steven,

Thanks for your feedback. We are so thrilled to hear that you had a great experience with us.

Have you heard of our monthly Your World, Our Art competition? Make sure to post a photo of how you have styled your artwork in your home to your social page with the hashtag #YourWorldOurArt and tag us (@castlefineart)! Alternatively, you can send your photos to yourworldourart@castlefineart.com. By entering, you can be featured on our social channels and be in with a chance of winning £100 off your next artwork and therefore expand your collection! To find out more, visit our website or get in touch with a member of our team.

We hope your artwork brings you joy for years to come. We look forward to seeing you soon.

Thanks,

Rachel 😊

Vurdert til 2 av 5 stjerner

Disapointing experience

Disapointing experience: 8 - week delay and poor communication.

I am deeply disapointed with the service provided by castle fine art Manchester regarding my recent order. While the quality of the art itself is what one would expect, the customer experience was far below professional standards.

My artwork took over eight weeks to arrive. While delays can happen, the primary issue was the total lack of proactive communication. During this two month wait, I recieved very little support or information regarding the status of my order. When I reached out for updates,the response and support were consistently poor and confused.

For a gallery that positions itself as a premium service, the lack of transparency and customer care is unaccepatable. I hope they take feedback seriously and improve the communication protocols for future clients.

I don't know if we are naive, we ordered the lovely framed set of three summer 2025 Paul cornfield prints, and my order was made up of artwork from shop displays from different galleries, they transferred at least one from the Canterbury gallery. Is this the norm for Castle fine art?

Edit. 5. 5 2026
Still no response from Castle fine arts, Rachael only seems to respond to 5 star reviews and not to customers who have had problems with poor service.
I guess selling shop soiled art is the norm with this company.
Come on Rachel be polite and respond to your bad service.

18. april 2026
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Svar fra Castle Fine Art

Hi Steve,

Thank you for taking the time to share your feedback. We are truly sorry to hear about your experience, and I would like to sincerely apologise for both the delay in your order and the lack of communication you encountered.

This is extremely disappointing to read and falls well below the level of service we expect to provide to our clients. While we do have processes in place to ensure timely updates and clear communication, it is evident that these have not been followed on this occasion, and for that we take full responsibility.

We would also like to reassure you that Rachel does actively monitor and respond to customer communications. Where concerns are raised, they are escalated internally to ensure they are properly reviewed and addressed. However, we fully recognise that in your case this has not been handled as it should have been, and we are very sorry for the frustration this has caused.

We would very much appreciate the opportunity to put this right for you. Please could you contact our Client Services team at clientservices@castlefineart.com, where your case will be immediately escalated and reviewed as a priority. We are committed to resolving this for you as quickly as possible.

Thank you again for bringing this to our attention, and we sincerely hope we can restore your confidence in us.

Thanks,

Rachel 😊

Vurdert til 5 av 5 stjerner

Lovely Dan

Lovely Dan came on time and hung the painting quickly and expertly without fuss. Would definitely recommend

9. april 2026
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Svar fra Castle Fine Art

Hi Jane,

Thank you for taking the time to leave your lovely feedback. We appreciate it.

We are thrilled to hear that your experience with Dan during your installation was a great one.

Have you heard of our monthly Your World, Our Art competition? Make sure to post a photo of how you have styled your artwork in your home to your social page with the hashtag #YourWorldOurArt and tag us (@castlefineart)! Alternatively, you can send your photos to yourworldourart@castlefineart.com. By entering, you can be featured on our social channels and be in with a chance of winning £100 off your next artwork and therefore expand your collection! To find out more, visit our website or get in touch with a member of our team.

We hope your artwork brings you joy for years to come. We look forward to seeing you soon.

Thanks,

Rachel 😊

Vurdert til 5 av 5 stjerner

Fabulous piece of art, hung expertly

Fabulous piece of art - thank you Dulcie and a great experience hanging it with Mac who adjusted the placing of a very heavy piece by just a few cm to make sure we were happy.

7. april 2026
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Svar fra Castle Fine Art

Hi Rita,

Thank you for taking the time to leave your review.

It's amazing to hear that Dulcie and Mac provided a 5-star service that exceeded expectations during your time with us. It's great that Mac's attention-to-detail came through during the installation to ensure your happiness with your new piece - we will be sure to pass on your comments.

Have you heard of our monthly Your World, Our Art competition? Make sure to post a photo of how you have styled your artwork in your home to your social page with the hashtag #YourWorldOurArt and tag us (@castlefineart)! Alternatively, you can send your photos to yourworldourart@castlefineart.com. By entering, you can be featured on our social channels and be in with a chance of winning £100 off your next artwork and therefore expand your collection! To find out more, visit our website or get in touch with a member of our team.

We hope your artwork brings you joy for years to come. We look forward to seeing you soon.

Thanks,

Rachel 😊

Vurdert til 5 av 5 stjerner

Buying art isn’t just about the…

Buying art isn’t just about the transaction - there’s a whole lot more in the before and after too. Conversations with CFA have been great at every step. The support and direction with choice, to the install and aftercare if that’s the right word, is brilliant. It’s like dealing with friends who genuinely value your time. Hannah and Tony - thankyou!!

1. april 2026
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Svar fra Castle Fine Art

Hi Louise,

Thank you for your lovely feedback.

We completely agree - art goes beyond a purchase, and at Castle Fine Art, we strive to provide excellent customer service that goes deeper than a transaction, so we’re glad that Hannah and Tony were able to exceed your expectations.

Have you heard of our monthly Your World, Our Art competition? Make sure to post a photo of how you have styled your artwork in your home to your social page with the hashtag #YourWorldOurArt and tag us (@castlefineart)! Alternatively, you can send your photos to yourworldourart@castlefineart.com. By entering, you can be featured on our social channels and be in with a chance of winning £100 off your next artwork and therefore expand your collection! To find out more, visit our website or get in touch with a member of our team.

We hope to see you again soon!

Thanks,

Rachel 😊

Vurdert til 5 av 5 stjerner

Excellent

The Bristol castle fin art are excellent at information and have a great staff with great knowledge and are very courteous.The delivery driver (tony)was very helpful

Great serves from Johnathan.and Hannah

3. april 2026
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Svar fra Castle Fine Art

Hi Thomas,

Thank you for taking the time to leave a review.

It's fantastic to hear that Jonathon and Hannah from our Bristol gallery offered exceptional service from start to finish and that Tony was helpful when delivering your artwork.

Have you heard of our monthly Your World, Our Art competition? Make sure to post a photo of how you have styled your artwork in your home to your social page with the hashtag #YourWorldOurArt and tag us (@castlefineart)! Alternatively, you can send your photos to yourworldourart@castlefineart.com. By entering, you can be featured on our social channels and be in with a chance of winning £100 off your next artwork and therefore expand your collection! To find out more, visit our website or get in touch with a member of our team.

We hope to welcome you through the doors of our gallery very soon.

Thanks,

Rachel 😊

Vurdert til 5 av 5 stjerner

Fantastic experience from start to finish

Fantastic experience from start to finish, exceptionally helpful staff with a special mention for Kloie Thomas-Witter who went above and beyond. Absolutely delighted with my purchase

1. april 2026
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Svar fra Castle Fine Art

Hi Paul,

We are thrilled to hear that your experience with us and your art consultant, Kloie, was a fantastic one! It's great that you found an artwork that resonated with you. We will be sure to pass your glowing feedback onto her.

Have you heard of our monthly Your World, Our Art competition? Make sure to post a photo of how you have styled your artwork in your home to your social page with the hashtag #YourWorldOurArt and tag us (@castlefineart)! Alternatively, you can send your photos to yourworldourart@castlefineart.com. By entering, you can be featured on our social channels and be in with a chance of winning £100 off your next artwork and therefore expand your collection! To find out more, visit our website or get in touch with a member of our team.

We truly appreciate your feedback and look forward to welcoming you again in the future.

Thanks,

Rachel 😊

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