Absolutely love this water heater, no more waiting for the kettle to boil, was surprised how quickly it dispensed the hot water for tea and coffee, lovely design, would highly recommend.
Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Se hva andre synes
It looks good, but more importantly it delivers exactly the right amount of water at the required temperature; a good feature being it shuts off when this has been done, with no drips ! (Unlike som... Vis mer
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Once again I find I am at the recipe c end of being ignored by CASO. They replaced my last waster machine which was great. I rely heavily on these machines as In and out of hospital not through choic... Vis mer
Fast delivery. Seems to be a well designed microwave. Flatbed design is a winner, and the Micro+Grill function makes cooking burgers or sausages easier. The microwave cooks, and the grill chars th... Vis mer
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Informasjon om virksomheten
Om CASO Design UK
Skrevet av virksomheten
Combining Functionality with Aesthetics
CASO Design UK has been at the forefront of innovative kitchen technology since 2003 with the goal of creating kitchen appliances that are a pleasure to use. With modern technology, intuitive operation and beautiful design, we bring practicality and elegance to everyday life.
Hot Water Dispensers
Wine Coolers
Ice Cube Makers
Vacuum Sealers
Kitchen Scales
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Deals & Offers
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5 days a week* 2-Year Warranty*
Trust in our design and engineering. Hassle-free Returns
Free returns on main units Pay-in-3
Shop now, pay later with PayPal Credit
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Kontaktopplysninger
Unit 400, Buckingway Business Park, CB24 4UQ, Swavesey, Cambridge, Storbritannia
- contact@casodesign.co.uk
- casodesign.co.uk
3,9
Bra
217 anmeldelser
Ber kundene om å skrive anmeldelser
Denne virksomheten oppfordrer kundene til å skrive anmeldelser, enten positive eller negative
Har ikke svart på negative anmeldelser
Slik bruker virksomheten Trustpilot
Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
Easy to use.
Easy to use.
Very convenient to change temperature and fill quantity.
Extremely quick in use.
27. september 2024
Anmeldelse skrevet uten oppfordring
Svar fra CASO Design UK
Hi
Thank you for the 5 stars! We really appreciate it.
Si- Customer Experience Team
Looks great
Looks great
Problem with dripping following descending hot water.
Any solutions please.
28. september 2024
Anmeldelse skrevet uten oppfordring
Svar fra CASO Design UK
Hi
I am sorry to hear of this issue. Please may you contact us when available to do so and we can look to troubleshoot or find a solution for this issue.
Our email is contact@casodesign.co.uk. or telephone 02033186187
Thanks
Si - Customer Experience Team
Easy to order and fast delivery this machine is amazing
Easy to order and fast det
16. september 2024
Anmeldelse skrevet uten oppfordring
Svar fra CASO Design UK
Hi,
Thank you for taking the time to leave a review, we really appreciate it!
Si- Customer Experience Team
Issues with communication
The company has an office in Cambridge. They didn't have a contact telephone number until later in July. Communication was through emails only which were not responded to.
Now they are contactable and are in the process of resolving my issue. Hopefully all will be sorted.
The product itself is a fairly good product.
17. juli 2024
Anmeldelse skrevet uten oppfordring
Svar fra CASO Design UK
Hi Faith
Thank you for getting in touch. After our conversation earlier today it seems that the telephone line was implemented after your initial contact with us back in July. Also I believe that we had some issues with our emails where we didn't receive your response to our replies sent prior. For this I can only apologise.
I am glad that we have managed to speak earlier today and have arranged the collection of your faulty machine for a replacement.
I appreciate your patience and again apologise for the delay in resolving this.
Si - Customer Experience Team
Easy purchase
Easy purchase, great equipment well priced
1. august 2024
Anmeldelse skrevet uten oppfordring
Svar fra CASO Design UK
Hi Trevor,
Thank you for taking the time to leave us this feedback!
Si- Customer Experience Team
unit not dispensing correct volumes
unit not dispensing correct volumes. logo fading within a month of purchase. Emailed Twice to customer services. no reply.
15. august 2024
Svar fra CASO Design UK
Hi
Thank you for getting in touch. I am very sorry to hear of the issues you are encountering with your machine. I have searched our system and unfortunately I cannot locate any prior correspondence.
Please email us are your earliest convenience via contact@casodesign.co.uk and we will assist you further.
Thanks
Si- Customer Experience Team
All great, recommend it.
great product, good price; easy to order, arrived on time.
16. september 2024
Svar fra CASO Design UK
Hi,
Thank you for the 5 stars! We really appreciate it.
Si- Customer Experience Team
Excellent item, but
Excellent item, a few of things which would make it even better.
1. Fully adjustable volume setting (our mugs take 230ml and 280ml).
2. A small knob on top of the tank lid. So that the lid can be lifted off and held whilst refilling.
3. A larger drip tray. The one supplied is way to small.
12. september 2024
Svar fra CASO Design UK
Hi,
Thank you for taking the time to leave us this very informative review! I will pass all of this information onto the relevant team to look into, as your feedback is very valuable to us.
Si- Customer Experience Team
Works well,the fact that you have to…
Works well,the fact that you have to press a lock button for 3 secs every time you use it is a bit of a pain,there should be a choice to remove it,and when you select different temperatures or quantity you have to cycle through the entire list as you cannot select forward or backwards
9. september 2024
Svar fra CASO Design UK
Hi,
Thank you for taking the time to leave this review and for giving your honest feedback! - We do appreciate this as it helps us understand and improve what our customers are asking for.
Si- Customer Experience Team
Caso 1660 hot water dispenser
So I went for the caso 1660, water temp from 40 to 100 degrees, and cup size from 100ml to 400ml, universal water filters descale feature and 4 ltrs of water so you're not topping it up every 5 mins. So far a brilliant machine that looks tasteful. I got mine direct from caso 2 day delivery.
29. august 2024
Svar fra CASO Design UK
Hi George,
Thank you for taking the time to leave a review. I'm glad you hear you are enjoying your Caso!
Jack - Customer Experience Team
Absolutely love my new hot water…
Absolutely love my new hot water dispenser, it’s so quick and having options for amounts and temperature is fantastic. Company was very quick to send as well. The only reason for 4 stars is the machine is wobbly so had to put a wedge under one corner.
2. september 2024
Svar fra CASO Design UK
Hi Shane,
Thank you for you review. I am thrilled to hear that you are enjoying using your hot water dispenser.
In regards to your machine being wobbly, this is not something I have heard before. Please reach out to us, if you would like us to investigate further.
You can do so at contact@casodesign.co.uk
Jack - Customer Experience Team
Very clear website
Very clear website, amazingly fast delivery and a high quality product.
30. august 2024
Svar fra CASO Design UK
Hi,
Thank you for taking the time to leave a review. I'm glad to hear you had a good experience with Caso from start to finish.
Jack - Customer Experience Team
Svar fra CASO Design UK
Hi,
I'm glad to hear that you have had a great experience with Caso! Thank you for the review.
Jack - Customer Experience Team
great experience ,quick delivery,love…
great experience ,quick delivery,love this item
19. august 2024
Svar fra CASO Design UK
Hi Kevin,
Thank you for letting us know about your experience with Caso. We appreciate you taking out the time to leave us this feedback.
Jack - Customer Experience Team
Easy to set up and begin usage of this good looking machine
I sent an email to enquire about a health safety aspect of cleaning the machine, following some issues with my current water heater. I received a satisfactory response within a day or two. This helped me to decide on my purchase - a versatile water heater and good service observed. The machine arrived in a few days, it is good looking, was easy to set up and begin usage which I celebrated with a cup of green tea.
19. august 2024
Svar fra CASO Design UK
Hi Christine,
Thank you for your kind words regarding the product and service you have received! I am pleased to hear that you are getting on well with your Caso.
Jack - Customer Experience Team
My wife and I are delighted with this product. It was delivered quickly, and well-packaged.
It looks good, but more importantly it delivers exactly the right amount of water at the required temperature; a good feature being it shuts off when this has been done, with no drips ! (Unlike some other makes and models.)
We just hope it lasts a little longer than our previous one, which hissed, splashed and dripped after about a year.
13. august 2024
Svar fra CASO Design UK
Hi David,
We are thrilled to hear that your Caso is outperforming your previous machine. Thanks for taking the time to leave a review!
Jack - Customer Experience Team
Missing half of ordered filters
I ordered two packs of replacement filters (so in total of 12 filters) but only received one pack (so missing 6 filters). I have tried different ways of contacting the company (filled in online form and sent email) but didn't get any response. And there's no contact number for them. So not sure how to resolve it so far.
------
The issue is resolved now.
16. august 2024
Svar fra CASO Design UK
Hi,
Looking into this, it appears that there are some issues with our contact form, which our team are now working on fixing, so thank you for bringing this to our attention. This is why your contact was not responded too.
I have now arranged for the missing filters to be sent out, as explained via email.
Apologies again for any inconvenience caused by this.
Jack - Customer Experience Team
Nice looking and functioning product
Nice looking and functioning product, good and fast delivery.
12. august 2024
Svar fra CASO Design UK
Hi Andrew,
Thank you for the 5 stars! We really appreciate it.
Jack - Customer Experience Team
Because the machine wobbles and it…
Because the machine wobbles and it drips to much after one pour.
29. juli 2024
Svar fra CASO Design UK
Hi David,
I am very sorry to hear that.
This does not sound right. Please do reach out to us as contact@casodesign.co.uk if you feel that your machine may be faulty, so we can assist.
Jack - Customer Experience Team
Great all round shopping experience!
Great website, easy payment, great communication and speedy postage.
Loving my 1660 water dispenser!
5. august 2024
Svar fra CASO Design UK
Hi,
I'm glad to hear that you have had a great experience with CASO! Thank you for the review.
Jack - Customer Experience Team
Dette er Trustpilot
Alle kan gi tilbakemelding på Trustpilot. De som skriver en anmeldelse, har rett til når som helst å redigere og slette den. Enhver publiserte anmeldelse er synlig så lenge en tilknyttet konto er aktiv.
Vi har et eget team og smart teknologi som beskytter plattformen vår. Finn ut hvordan vi motvirker falske anmeldelser.
Lær om anmeldelsesprosessen på Trustpilot.
Verifisering kan bidra til å sørge for at anmeldelsene du leser på Trustpilot, er skrevet av faktiske personer.
Det kan gi en skjev TrustScore å tilby belønning for eller be bare enkelte kunder om å skrive en anmeldelse, og dette går imot retningslinjene våre.