Casino Rewards Anmeldelser 928

TrustScore 1.5 av 5

1,7

Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon

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Se hva andre synes

Vurdert til 1 av 5 stjerner

Scammy practices Encountered a bug with one their slots provided by pragmatic games 2 bonuses payouts were not credited to my account and they are giving me the run around. They say pragmatic is in... Vis mer

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Je peux dire que chez casino rewards il change le pourcentage de retour pendant le jeu!! sinon comment c'est possible de jouer sur un jeu supposément chaud et lorsque tu commence à faire un peu d'arg... Vis mer

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Vurdert til 3 av 5 stjerner

I like luxury casino, only issue is that I won about 3,000 back in Aug 2025(last time I ever won) i got tge payment in my bank probably 5 days later...then I got charged by my bank for a returned ch... Vis mer

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Vurdert til 1 av 5 stjerner

Ich kann echt nur sagen das diese casino Rewards klassik oder goldene Tiger sind die größte vebrecher Lügner betruger eure Spiele sind manipuliert so das ja keine mehr gewinnt und nur Verluste erleben... Vis mer

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Casino Rewards is one of the longest serving and most trusted online casino groups available, serving millions of players around the world. Learn more about Casino Rewards Loyalty Program - Home to the Biggest Winners!


Kontaktopplysninger

1,7

Dårlig

TrustScore 1.5 av 5

928 anmeldelser

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Vurdert til 1 av 5 stjerner

I have been playing casino rewards for…

I have been playing casino rewards for a long time, first when I started playing casino games you can stop the game at any time which sometimes results I big win , but then a few years ago I realized I couldn't stop the game I have to wait until the game comes to a complete stop by it's self, now regarding the VIP points is the same experience I have, I have $150 in VIP points but I couldn't redeem it, this experience happens when they give you two $20 bonus VIP points in one month that's when I realized they lock my VIP points

18. februar 2026
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Svar fra Casino Rewards

Thank you for your feedback and for being a long time player. Some game controls can differ by title, device, or settings, but outcomes are determined only when each bet is placed. VIP Points may also be temporarily restricted if a promotional review is triggered.

For account-specific help checking your game settings and restoring VIP redemption, our 24/7 team at support@crhelpdesk.com can assist.

Vurdert til 1 av 5 stjerner

Bitte zahlt dort nichts mehr ein da…

Bitte zahlt dort nichts mehr ein da Casino Rewards eine Anklage laufen hat wegen Betrug und Manipulationen der Slots.
Die Behörden sind dabei Casino Rewards komplett dicht zu machen und sie dürfen es nicht mehr anbieten.
Casino Rewards wird die Lizenz entzogen

Meine Anwaltskanzlei wird Casino Rewards den Stecker ziehen.

Vielen Dank

1. august 2025
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Svar fra Casino Rewards

Thank you for your feedback. We remain confident in the integrity of our casinos and the fairness of our games, with outcomes determined only when a bet is placed.

If you have any account-specific concerns or documentation you’d like reviewed, our 24/7 team at support@crhelpdesk.com can assist.

Vurdert til 1 av 5 stjerner

There are much better casino options if…

There are much better casino options if a long term casino is what you’re looking for. Spent thousands in a few months as I was recommended to try them out. Reward system is mid at best, and the user interface and “VIP” experience is very lacklustre. I would recommend checking out other casinos first.

The games are the games, I don’t think people can complain about losing at casino games as it should be expected, you’re playing the odds.

Was just very disappointed in the “vip” loyalty experience. Wouldn’t recommend.

15. februar 2026
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Svar fra Casino Rewards

Thank you for your feedback and for giving us a try. Our VIP and loyalty offers can vary by tier and eligibility, and we’re continually improving the rewards experience and site features.

If you’d like your VIP status and available perks reviewed, our 24/7 team at support@crhelpdesk.com can assist with account-specific queries and make sure you’re seeing the best offers available.

Vurdert til 1 av 5 stjerner

They are thief Grand Mundial Casino !

They are thief Grand Mundial Casino !
Finish for me to play there $550.00 !
Casino Rewards refer me some slots supposed to be winner but I have lossed and no support of them !
Actually money before customers and peoples !

12. februar 2026
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Svar fra Casino Rewards

Thank you for taking the time to share your experience with us. We understand your frustration, but we want to assure you that our games operate with the highest standards of fairness and integrity. Each spin result is generated independently at the moment of play, with no manipulation possible. Our casino proudly offers the highest win rate guarantee on all our games.

While we can't discuss account-specific details here, we'd like to connect you with our dedicated support team who can review your specific concerns thoroughly. Please reach out to support@crhelpdesk.com where a representative can assist with your questions about recommendations and game outcomes.

We value your feedback and hope to have the opportunity to restore your confidence in our services.

Vurdert til 1 av 5 stjerner

Loyalty points …

I suddenly after several months can't redeem my loyalty points. It's because of potential promotional abuse?? How is that possible. They offer me promotions and I expect. How is that abuse???
I'm getting extremely frustrated, not playing on any site associated with Casino rewards anymore!

14. januar 2026
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Svar fra Casino Rewards

Thank you for your feedback. Our 24/7 team at support@crhelpdesk.com can assist you with account-specific queries.

Vurdert til 1 av 5 stjerner

VIP points Issue *UPDATE*

I've been playing on Captain Crooks Casino for close to 10 years now, I've always played in the same manner and I haven't changed anything about the way I play recently. Suddenly when trying to redeem my VIP points I get a message saying my account is under review but if I keep depositing and playing I will be able to access my VIP points again soon. This was several months ago and I still can't access my points, so all my new bonuses are building up in my unaccessible VIP points account. Customer support will not even give me an explanation as to why this is happening to me...*UPDATE* So I did what the company reply to my review said, and I just got told the same B.S. again "keep playing and depositing and your points will accumulate" with no explanation as to why my account is locked and a week later I still have no access to my points.

31. januar 2026
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Svar fra Casino Rewards

Thank you for sharing your long history with Captain Cooks and for outlining what you’ve been told.

VIP point access is tied to individual account details, so it can only be clarified through a direct review with the account holder verified. Since the situation has been ongoing for months, the best step is to have it escalated so you receive a clear written update rather than repeated chat replies.

Please email our friendly 24/7 support at support@crhelpdesk.com with your username and any related email or chat references, and request escalation for a full review of your VIP points access and next steps.

Vurdert til 1 av 5 stjerner

Fraud never won as much as $300 spent…

Fraud never won much $300 at most but spent thousands like a fool get bonuses win $1.60 after spending hundreds something very wrong and they claim best RTP online that is laughable but I am sucker ones born everyday so no Ken to blame but myself so be warned these guys are not legit at all. Like the last few days spent $300 and hit a bonus received $1.20 after that much into the game that’s not fun for anyone they contacted me told me it’s all random and said to try all these hot games and my luck will change I am as dumb as this game I tried another $300 and nothing and then they told me try these other hot games and I just couldn’t be anymore foolish then I already have been very sad not even fun to play taking folks to the cleaners wouldn’t recommend to my enemy

26. januar 2026
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Svar fra Casino Rewards

Thank you for sharing your experience.

Slot bonuses can vary widely because of normal volatility, so even after a larger spend a feature can still land on the low end. That said, the games are not manipulated, and outcomes are determined only at the moment each bet is placed. Our slots run with high RTP backed by the Highest Win Rate Guarantee, and many players see results ranging from smaller wins through to major jackpots.

If you share the game name and approximate time you played, our friendly 24/7 team can review the session details and suggest more feature friendly “hot” games marked with the fire icon: support@crhelpdesk.com.

Vurdert til 1 av 5 stjerner

VIP points suspension

VIP points suspension
I have been playing on these vip casinos for awhile now and a month ago I got the "you can't play or redeem your vip points anymore because you don't spend enough money" that's exactly why they don't want people to play the vip points so that they will put more money in and that is exactly what they wrote in the email! Do not play in these vip casinos anymore they're rip-offs!

29. november 2025
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Thank you for your view, Lisa.

Because VIP point access is tied to individual account details and specific communications, the account holder will need to work directly with support to confirm what applies and to get a clear, accurate explanation in writing. That is the quickest way to avoid misunderstandings and have the matter properly reviewed.

Please contact our friendly 24/7 support at support@crhelpdesk.com with your username and a copy of the email message so the team can assist.

Vurdert til 1 av 5 stjerner

Grand mondial casino cista prevara kao…

Grand mondial casino cista prevara kao i kompletan rewards klub kasina,zamrznu vip bodove,nemoguce dobiti niti cent,ima milion boljih casina

19. juni 2025
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Svar fra Casino Rewards

Thank you for sharing your feedback about Grand Mondial.

Because VIP points and redemptions are tied to individual account details, this kind of concern can only be clarified through an account specific review by the support team after verification. That is the best way to get an accurate explanation and next steps.

Please contact our friendly 24/7 support at support@crhelpdesk.com with your username and any relevant dates or screenshots so the team can assist directly.

Vurdert til 1 av 5 stjerner

mais point vip sont suspendu depuit…

mais point vip sont suspendu depuit plusieure mois

25. januar 2026
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Hi Pascal, please contact support if you have any account related questions, they are ready to assist you. Reach out to support@crhelpdesk.com.

Vurdert til 1 av 5 stjerner

Betrüger

Betrüger. Nureinzahlen . Frei spiele wenn überhaubt sind ein witz.

23. januar 2026
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Svar fra Casino Rewards

Thank you for sharing your feedback.

We’re confident the casino is legitimate and games are not manipulated. Free spins and bonus features can be less frequent in some sessions due to normal slot volatility, even on high RTP games backed by the Highest Win Rate Guarantee, and many players still see wins ranging from small hits to bigger payouts.

If you tell us which games you played, our friendly 24/7 team can recommend more feature friendly titles and check any active offers on your account at support@crhelpdesk.com.

Vurdert til 2 av 5 stjerner

I feel like there is something wrong…

I feel like there is something wrong with that lucky rewards thing on casino rewards I been watching it super close lately to see if it's legit and I feel like it's not... Eg. I was on tonight and it said this number was the winner then I check back just after it changed to the next winner and it says somebody already claimed this better luck next time and I'm like so I had 5 mins to claim my prize!! Or if it was someone else's I could claim why did it say someone's account number already won the one before that seems really shady I've asked about it and I keep getting the same crap... ( Ohh it's a roll over and someone claimed it after the 8 hrs of someone not claiming it which is ridiculous cause it stated that someone won it already.) Very strange to me I catch atterns so when this comes up multiple times like this yeah I'd say it's rigged or just not real... on top of that the Thunderball lottery ohh I won't 1 dollar people after a year of playing it bs....

So why does it said it was already claimed by another player better luck next time if no one can claim yours or u can't claim another person's? Are their people with the same numbers cuz it only says it sometimes not everytime so why does it even say that if there was no chance of you even claiming that/???

17. januar 2026
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Svar fra Casino Rewards

Thank you for sharing these details—your observations around the “winner” display and the “already claimed” message are completely understandable.

The VIP Lucky Jackpot and Thunderball aren’t rigged; winners are recorded by the system and claims are processed as soon as the eligible account redeems. You can’t claim someone else’s prize—only the winning account can.

Please email support@crhelpdesk.com with your username and any useful screenshots if you require further assistance.

Vurdert til 1 av 5 stjerner

Vorsicht die rewards casinos sin…

Vorsicht die rewards casinos sin betrug!!! ich kann nur abraten dort zu spielen. ich habe heut anzeige gegen diese fraud ag. erstattet...

9. januar 2026
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Svar fra Casino Rewards

Thank you for sharing your feedback.

We’re confident Casino Rewards operates legitimately, and game outcomes are not manipulated—results are determined only at the moment a bet is placed. If your concern relates to a withdrawal or verification, please note that payouts go through required security and regulatory checks, and timelines can vary by method. Many players do receive successful withdrawals once reviews are completed.

So we can look into your specific case and provide a clear update, please contact our friendly 24/7 team at support@crhelpdesk.com with your username and any ticket details.

Vurdert til 2 av 5 stjerner

What has happened to the casino rewards…

What has happened to the casino rewards points?? Each month I used to get them & turn them into spins. Even over Christmas there was nothing, birthdays nothing etc. I did win big on here once and everything was ok, paid out in record time. But the casino no longer has that good feel to it. I have now set myself a quitting date. Was fun over the years. And so I contacted you as I was invited to, by you. And no response but not to worry. I’m off.Thank you I tried on live chat & spoke with Rory who informed me. What is on offer is on the promotion page. Which is one promo. Which is of no use since you restricted my deposits. Anyway I’m out thanks

9. januar 2026
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Svar fra Casino Rewards

Hi Diane,

Thank you for providing more details. However, we cannot see any recent correspondence from you. Please can you try again?

Casino Rewards points and spin offers can change as promotions rotate and VIP eligibility is reviewed under the program rules, so monthly perks (including seasonal or birthday offers) may not always appear the same way. It’s great to hear you had a strong payout experience—withdrawals can be very fast once security checks are complete and the method is confirmed.

If you’d like, our friendly 24/7 team can review your VIP status and available offers to make sure nothing is being missed: support@crhelpdesk.com.

Vurdert til 1 av 5 stjerner

For no reason i get my vip points…

For no reason i get my vip points suspended with no explaintion. Apparently abuse of promotions. What the heck is that??? They are the ones that offer the promotions.3 months still not lifted ??

27. november 2025
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Svar fra Casino Rewards

Thank you for sharing this, and for raising it clearly.

VIP redemption suspensions tied to “promotion abuse” typically relate to automated checks under the VIP/promo rules (how offers are claimed/used across accounts, devices, payment methods, or play patterns), not simply accepting a promotion that’s advertised. The quickest way forward is a case-specific review so you can understand what triggered this and what’s required to restore redemption access.

Please contact our friendly 24/7 team at support@crhelpdesk.com with your username and any ticket numbers, and request an escalation to the VIP/Rewards team for a clear status and next steps.

Vurdert til 3 av 5 stjerner

I got a temporarily suspended

I got a temporarily suspended on my rewards point have 100.00 euro . when i try to redeem my rewards i get this message . We regret to inform you that the redemption of your Casino Rewards VIP points has been temporarily suspended. . When i ask support about this every time i deposit i will still earn points .but never get a answer to how long suspended will last

7. januar 2026
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Svar fra Casino Rewards

Thank you for sharing this with us.

Upon account investigation, I can see your VIP Points balance is now available to redeem again.

To clarify:
A temporary suspension on VIP point redemptions is usually linked to an automatic rewards eligibility review under the VIP program rules. You can still earn points through depositing and wagering, and once the review criteria are met, redemption access can be re-enabled—your team can confirm exactly what applies to your account.

For a clear status update and the most accurate timeframe, please email our friendly 24/7 support at support@crhelpdesk.com with your username, and request a review of your VIP redemption suspension.

Vurdert til 1 av 5 stjerner

The most scammer ever you will see and…

The most scammer ever you will see and talk too thy won’t let withdraw
.
Risk management never replies, thy don’t except request of change information been over a week and thy never reply to me don’t ever waste your time or money
I was at 150k
Thy said 4K every Friday
Never happened
And every time you contact them thy put you through so much
Any person in Canada should not play at there sit

You guys have been worn

2. januar 2026
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I was sent mail that gave me 25$ award…

I was sent mail that gave me 25$ award when I tryed to use it they said I'm on temporarily suspension and that I need to earn my rewards and gave me options to play more ok ok am I missing something here I have been playing at this casino for 10 years really suspension and I need to earn them please keep them I am not ever going to play with you're sights ever again keep you gifts with conditions num one you'll never ever get threw 50/50 play threw num 2 gift is a gift num 3 keep it I'm done

5. januar 2026
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Svar fra Casino Rewards

Thank you for your review and for being a long-time player with us.

If a $25 reward shows as unavailable due to a temporary suspension, it’s usually tied to an account or Rewards status check under the program rules—not a removal of your loyalty. The quickest way to clarify what triggered it and what’s required to re-enable redemption is to have the team review your account directly.

Please contact our friendly 24/7 support at support@crhelpdesk.com with your username and the email offer details, and they’ll provide a clear status and next steps.

Vurdert til 2 av 5 stjerner

Not taking care of business

Initially when I came across Casino Rewards it was OK. I went through the verification process and was definitely not enthralled to say the least. Some of its dialog came across as threatening. You make a deposit and you seldom get your bonus. If you make another deposit you need to write down the game you are playing. It can be quite some time, sometimes hours or the next day before you find out where your money went. If it does accept your deposit it doesnt return you to the game you were playing. When playing slots you can spend 100+ and not even be teased with the games bonus hits. You will sit and watch as every penny is sucked out of you causing you to feel cheated and depressed. No dampener as it drains you dry and asks for more money.
When you use multiple Casino Reward sites you will have many usernames and accounts. Going back to one of the Casino's you may have preferred is often difficult as you may have multiple accounts on the same site.
When I would make a deposit it was coin toss as to what company may be dealing with my bank. I found a web app hiding behind my interact with five check boxes of which Share was checked. Cloudflair popup telling me my DNS was being circumvented and redirected. My Security software started beeping and flashing with a Critical warning telling me my banking information had been compromised.
When a site tells you they have a high payback rate, check and see if there is a hidden clause indicating its calculated over multiple years.
I rarely received my bonus's so I didnt have a playthrough to have to deal with.
I unsubscribed a couple weeks ago and am still receiving emails.
I found a site that is seamless, fun, no hassle, no play through and a five minute checkout without having to send your last years tax form and wait over the weekend to receive your withdrawal.
Casino Rewards has a good thing going, if they can find their way back to actualizing they have customers. If entertainment is their business then treat their customers paying them money with at least a basic amount of enjoyment. We all know what it feels like to be taken for granted and have someone beg for our money as gamblers but we dont expect to be quickly left depressed and saddened.
On the positive side they let you demo their games.

I can also share the detail of when trying to withdraw 400 dollars shortly after withdrawing 1000 successfully I was met with a notice that I wasnt authenticated. In order to receive the withdrawal I was to provide a copy of my bank account activity statement. HAHAHA. I marked it up as denial to allow me to withdraw the money.

2. desember 2025
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Thank you for taking the time to share such a detailed review.

Casino Rewards’ verification steps are in place to protect players and keep payments secure, and deposit descriptors can vary because transactions may be processed through approved payment partners—only for deposits you initiate. If a deposit doesn’t reflect immediately, support can trace it and confirm exactly where it landed.

Bonuses and wagering requirements are standard across the industry, and our slots offer high RTP with the Highest Win Rate Guarantee, though results can still fluctuate session to session.

For account duplicates, missing bonuses, email preferences, or any security concerns, please contact our friendly 24/7 team at support@crhelpdesk.com so we can review your accounts and get everything streamlined.

Vurdert til 1 av 5 stjerner

Suspension compte

Ja toujours aimé jouer à ce casino , c'étais meme mon favori , jai jamais eu de problemes avec eux , jusqu'à ce que je reçois une suspension de comptes de mes points vip , sans raisons valables , puisque jai tenté a plusieurs reprises de les contacté , en textant avec un opérateur , ou encore en leurs envoyant un e-mail , mais ca me semble être pour toujours , comme si javais persu l'accès a mes points vip ,qui sont maintenant à 14688 , et impossible de d'échanger mes points , ... Les agents avec qui jai communiquer ne cessent de me répéter , il faut continuer a jouer , si je veux que la suspension s'enlève de sur mon compte , mais encore , sans toujours savoir la raison exactes de l'actes qui aurait pu entraîné cette suspension , ... Cest vraiment décevant , car les mois passe , et passe , et toujours cette suspension , qui me semble etre pour toujours , puisque.il veulenet simplement que je continu a faire des dépôts , ... C'étais mon casino préférer , , c'est revoltant , jai l'impression de me faire arnaquer , que ce soit une fake game , qu'en fait , je ne retrouverai jamais mes points vip ...

5. januar 2026
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Svar fra Casino Rewards

Thank you for sharing this, and for being such a loyal player.

Your VIP points and account access are important, and a points suspension is typically tied to an account review or VIP program rules—once clarified, the right team can confirm what’s needed to restore redemption access. Rather than continuing to play without clear answers, the best next step is a direct account check.

Please contact our friendly 24/7 team at support@crhelpdesk.com with your username and mention your VIP points balance (14,688). They can escalate to the correct department and provide a clear status update.

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Lær om anmeldelsesprosessen på Trustpilot.

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