First time using Carecheck, I had a lot of questions but Chloe Emptage was amazingly helpful (and incredibly patient), her depth of knowledge was reassuring and and I felt guided all the way through.... Vis mer
Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Se hva andre synes
Easy and simple to use service. All you can ask for really when submitting so many applications. Alisha was helpful in explaining my query in detail, helped me understand the process. Great customer... Vis mer
I recently had the pleasure of being assisted by Alisha Hewlett- Byrd, and I can honestly say the service I received was outstanding. From start to finish, Alisha was incredibly helpful, professi... Vis mer
I’d like to leave a review for Emily W and the excellent customer service she provided. She was incredibly helpful throughout the process, taking the time to understand my needs and making sure everyt... Vis mer
Informasjon om virksomheten
Skrevet av virksomheten
Care Check works with a plethora of organisations ranging from independent care homes and schools through to NHS primary care trusts. We obtain three different level checks: Enhanced and Standard Criminal Record Checks for people working and volunteering within regulated industries and Basic Criminal Record Checks via Disclosure Scotland for individuals and organisations not entitled to request the Higher Level Standard and Enhanced level Disclosures. We provide paperless online applications via the DBS e-Bulk application interface, which eliminates errors and results in faster turnaround times for both DBS applications and DBS Adult First Checks. Our e-Bulk service is completely paperless and has revolutionised the way our clients process their DBS applications because no longer do forms need to be sent out and no signatures are required. Our Basic level applications are requested via the Disclosure Scotland B2B portal, again resulting in a much faster turnaround on results. If you are interested in registering your organisation for free please go to: https://www.carecheck.co.uk/register/
Kontaktopplysninger
1st Floor Orchard House, Crab Apple Way, Vale Park, WR11 1GE, Evesham, Storbritannia
- 0333 777 8575
- info@carecheck.co.uk
- carecheck.co.uk
Har svart på 100 % av de negative anmeldelsene sine
Svarer vanligvis i løpet av 24 timer
Slik bruker virksomheten Trustpilot
Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
Excellent support from Alisha
Excellent support from Alisha. She was professional from the moment the call was answered, provided clear answers to all my questions and made sure the issue was fully resolved before ending the conversation. A very positive experience. Thank you Alisha
Excellent customer service
Excellent customer service. Super friendly and efficient. My query was resolved in just a few minytes.
Great and prompt service
Great and prompt service. Understanding the problem and clear communication.
Double charge
I had a query which I was double charged for. I emailed Amy Hall-Cook and she was very prompt in responding to my query. She was very empathetic towards the situation.
She came back to me and resolved the query first time round. I couldn't be more grateful to her.
Thank you Amy Hall-Cook for your continued amazing customer service and effort, a true asset to the Carecheck.
Emily W was such a great help for me…
Emily W was such a great help for me when we had some issues come in with a DBS application -- she was quick, knowledgeable and friendly. Thank you so much!
helpline support
Called the helpline and spoke with Alisha and she was very helpful and efficient.
Emily W is efficient offers excellent customer service.
I highly recommend this service and I would like to thank Emily W in particular for excellent customer service. Emily has been extremely helpful and efficient. We will continue to use this service for our employees. thank you.
I would like to highlight the excellent…
I would like to highlight the excellent service provided by Emily W. Her assistance was quick, efficient and very friendly at all times. I felt very well looked after and I am truly pleased with the experience. Without a doubt, a high-quality service. The process is really easy!
Really knowledgable and helpful advisers
Always really knowledgable advisers if you have to call them. Chloe was particularly helpful in sorting out a few problems which meant an enhanced certificate was then issued. I would definitely recommend Carecheck.
Emily W was amazing!
Emily W was amazing! She clarified all the doubts I had about the checking requirements and the responses were also very quick. She was very helpful and very friendly, thank you so much!
Emily W was both knowledgable and quick…
Emily W was both knowledgable and quick to respond. I would highly recommend learning care effective and professional
I use Care Check to ensure we are…
I use Care Check to ensure we are compliant for different contracts that we hold.
When I took over doing DBS checks from a different employee Jessica made the transfer seamless!
She was just an email away- and answered any question I had, no matter how ridiculous, quickly and efficiently.
A pleasure to deal with Lily today
A pleasure to deal with Lily today! Really helpful, with quick and informative replies, thank you!
I had emailed the company and LILY had…
I had emailed the company and LILY had replied with excellent advice which helped me a lot, the replies were very fast and that’s what is amazing!
Amazing customer service
Rebecca Montandon took my call. Rebecca was kind, patient and very helpful. Not only were all my queries resolved but she took the time to talk me through how to use the account step-by-step, sent me guidance videos for future use and advised I could reach out to her or the team for any further queries. Really felt she went above and beyond to help me :)
Always cracking customer service from…
Always cracking customer service from care check - Emily W - always happy to help, and at the end of the phone should we require any guidance!
Many thanks!
Excellent Service
Have used this company for many years now and always receive excellent service.
Contacted Care Check today, and Ben Leaver dealt with my query via email. Responded very quickly and resolved in a matter of minutes, instead of waiting at the end of the phone in a queue. Thank you
Quick response
Emily W helped me promptly responding to my query and to solving the issue I had with my application. Highly recommended
Rebecca answered my questions…
Rebecca answered my questions efficiently and rapidly.
I have been using Care check for a few years and spoke to many different agents and they are all very professional and friendly. It is always a pleasure to deal with them.
Solution to a issue logging in
Thank you Lily for providing a prompt response and solving an issue logging into our account :)
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