First time using Carecheck, I had a lot of questions but Chloe Emptage was amazingly helpful (and incredibly patient), her depth of knowledge was reassuring and and I felt guided all the way through.... Vis mer
Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Se hva andre synes
Easy and simple to use service. All you can ask for really when submitting so many applications. Alisha was helpful in explaining my query in detail, helped me understand the process. Great customer... Vis mer
I’d like to leave a review for Emily W and the excellent customer service she provided. She was incredibly helpful throughout the process, taking the time to understand my needs and making sure everyt... Vis mer
I recently had the pleasure of being assisted by Alisha Hewlett- Byrd, and I can honestly say the service I received was outstanding. From start to finish, Alisha was incredibly helpful, professi... Vis mer
Informasjon om virksomheten
Skrevet av virksomheten
Care Check works with a plethora of organisations ranging from independent care homes and schools through to NHS primary care trusts. We obtain three different level checks: Enhanced and Standard Criminal Record Checks for people working and volunteering within regulated industries and Basic Criminal Record Checks via Disclosure Scotland for individuals and organisations not entitled to request the Higher Level Standard and Enhanced level Disclosures. We provide paperless online applications via the DBS e-Bulk application interface, which eliminates errors and results in faster turnaround times for both DBS applications and DBS Adult First Checks. Our e-Bulk service is completely paperless and has revolutionised the way our clients process their DBS applications because no longer do forms need to be sent out and no signatures are required. Our Basic level applications are requested via the Disclosure Scotland B2B portal, again resulting in a much faster turnaround on results. If you are interested in registering your organisation for free please go to: https://www.carecheck.co.uk/register/
Kontaktopplysninger
1st Floor Orchard House, Crab Apple Way, Vale Park, WR11 1GE, Evesham, Storbritannia
- 0333 777 8575
- info@carecheck.co.uk
- carecheck.co.uk
Har svart på 100 % av de negative anmeldelsene sine
Svarer vanligvis i løpet av 24 timer
Slik bruker virksomheten Trustpilot
Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
I had emailed the company and LILY had…
I had emailed the company and LILY had replied with excellent advice which helped me a lot, the replies were very fast and that’s what is amazing!
Amazing customer service
Rebecca Montandon took my call. Rebecca was kind, patient and very helpful. Not only were all my queries resolved but she took the time to talk me through how to use the account step-by-step, sent me guidance videos for future use and advised I could reach out to her or the team for any further queries. Really felt she went above and beyond to help me :)
Always cracking customer service from…
Always cracking customer service from care check - Emily W - always happy to help, and at the end of the phone should we require any guidance!
Many thanks!
Excellent Service
Have used this company for many years now and always receive excellent service.
Contacted Care Check today, and Ben Leaver dealt with my query via email. Responded very quickly and resolved in a matter of minutes, instead of waiting at the end of the phone in a queue. Thank you
Quick response
Emily W helped me promptly responding to my query and to solving the issue I had with my application. Highly recommended
Rebecca answered my questions…
Rebecca answered my questions efficiently and rapidly.
I have been using Care check for a few years and spoke to many different agents and they are all very professional and friendly. It is always a pleasure to deal with them.
Solution to a issue logging in
Thank you Lily for providing a prompt response and solving an issue logging into our account :)
Great Service and Support
I find this service easy to use and the customer service is excellent. I am using it as a professional for the DBS checks for our team of consultants and cannot fault the service or support.
Unreal Communication Skills!
Havent even had my DBS back yet, but the speed of the process and just the communication alone is certainly 5 stars!
Being self employed I require an Umbrella Company for my Enhanced DBS. I have been putting it off due to the stress of all paperwork etc, its been an absolute breeze!
Genuinely go ahead with these guys, you wont regret it 👌
Thanks for your help Lily!
Super helpful and very quick at resolving my problem. Lily went above and beyond in helping me with my query, and was super responsive, very helpful and friendly! Thank you very much Lily.
A huge thankyou to Emily-w for helping…
A huge thankyou to Emily-w for helping me today with everything, you have lowered my stress levels massively and because of you I will now have a much better day, please tell your boss you deserve a raise and a extra 4 weeks paid leave for being awesome. Have a fantastical day.
Chloe is absolutely brilliant
Chloe is absolutely brilliant! She helps smooth the process and answers questions speedily. A great service, would recommend.
Sarah was really helpful!
Great Customer Service!
Emily W was very helpful and dealt with my query promptly when I phoned in the other afternoon. Great customer service! Thank you!
This was the first time i have had to…
This was the first time i have had to process any checks and if i am honest i found it a bit unclear on the whole process of what we are meant to do and what Care check do.
Customer Rep was very helpful and promp with replies when needed.
Sarah is super helpful!
Sarah was so helpful this morning with my query, and everything was sorted straight away with lots of options explained to me. Thank you!
Ben was really helpful and responsive
Ben was really helpful and responsive. He got us up and running again after a period of inactivity with speed and efficiency. Thank you!
Help needed!
I needed to obtain an Enhanced DBS check and, as I am based in Australia, the process was completely new to me. Emily W was incredibly kind, responsive, and helpful throughout—she made everything clear and easy to understand. I really appreciated her support
Amy Hall-Cook is always super helpful…
Amy Hall-Cook is always super helpful and responsive.
Very helpful staff member Rebecca…
Very helpful staff member Rebecca Montandon. After trying and failing with different umbrella companies to apply for an enhanced DBS Rebecca from care check was able to help me resolve my issue in a matter of minutes. Thank you.
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