Caple Anmeldelser 2 187

Amazing experience and even better food thank you so much jo

I have been specifying Caple for many years now and have never had any issue with quality or service.

Max and his team are swift in responding to any query I have.

Caple is now one of my 'go-to' brands for my kitchens.

Excellent service, goods arrived very quickly with excellent communication, thank you!

Willow from customer services was very helpful, and kept me informed all the way through.

Max was very good and went out of his way to help us

Great customer service, Willow Neal sorts out issues and communicates brilliantly.

Willow was amazing, really helpful with getting the order processed quickly and pass over the delivery date. Thanks :)

Excellent Customer Service from Aaron O'Brien who investigated the problem with their spares supplier and took quick and responsive action to meet our requirements. Aaron also took on board the issues with cleaning and corrosion risk.

This was a replacement for a previous item ordered from this company. I had ordered the wrong size, so my fault, NOT the company’s. The lady I spoke with regarding its return was most helpful and was able to point me in the right direction for the product I needed. I have had dealings with this company in the past and have always found them to be very helpful. The product was dispatched very quickly, meaning I received it two days after placing the order. That is what I call service. Thank you Caple.

My second experience with caple. and my second bad experience with caple.
Difficult to deal with, unable to purchase the aerator on its own (probably £3)
had to purchase the whole kit @ £18, including the ceramic cartridge, which I carry in stock anyway! plus £9.99 postage. Outrageous.

Excellent service from Aaron and Caple, had an issue with our wine cooler (digits not fully displaying). Explained the parts required to resolve and we sorted out the parts there and then, speedy delivery and all resolved.

Person answering ‘phone very polite and helpful.
Advised me on what I needed etc

Willow was very helpful this morning. As a new customer I am just getting used to ordering and the help I received made things very easy

Great and timely service!

Customer service is great. Chan Singh was very helpful and efficient.
Thank you

Had an issue with internal tray for new oven. Contacted Caple and same day Aaron confirmed a new replacement one was on its way. Thank you!

Great service
Shout out to Aaron in customer service who helped straight away and nothing was too much trouble :)

Hannah in Sales brilliant, thank you!!

Caple themselves are brilliant!
In Particular Willow from the team, whenever asked for assistance has always been fantastic and cannot help enough!

Had an experience day with Jo and Andrea — what an informative and enjoyable day! The food was fantastic, and it was great to see the products in action. I’m very impressed with the brand as a whole; there’s so much to offer clients when upgrading their ovens.