capellisport.com Anmeldelser 

1 325
•
TrustScore 2.5 av 5

2,6

Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon

For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon

Se hva andre synes

Vurdert til 1 av 5 stjerner

Horrible experience! I have waited over 10 weeks for my daughter’s order. I have emailed and asked for a refund and have been denied a refund. My daughter’s season is half over. She does not need... Vis mer

Vurdert til 5 av 5 stjerner

Great materials. I followed the size guide, and the size I selected fits me really well. For reference, I’m 5’4” and weigh 163 lbs.

Selskapet har svart

Vurdert til 1 av 5 stjerner

Ordered full soccer kit for over 500 dollars, paid 40 in shipping on 8/11/26 with promised fulfillment within 5 weeks. At 5 week mark I reached out because my order still stated awaiting fulfillment.... Vis mer

Vurdert til 3 av 5 stjerner

I ordered my jersey on 4th July, it still has not been shipped (let alone delivered) 7 weeks later. There was no info about it being a pre-order on the website. Be warned. I cannot respond to Capel... Vis mer

Selskapet har svart

Informasjon om virksomheten

  1. Butikk med sportsklær

Om capellisport.com

Skrevet av virksomheten

Capelli Sport is a global multi-sports brand from Manhattan, New York, specializing in team sports.

With a strong club community reaching all corners of the world, we empower and unite people from amateur, to youth and pro clubs. Our goal is to build equal and diverse playing fields where everyone can be themselves, live up to their full potential, and enjoy safe experiences.

Our passion for creating products from lifestyle apparel to footwear and performance match kits enables athletes and teams to maximize their success on the field and beyond. Capelli Sport supports all athletes through a unique global sports ecosystem with a focus on service excellence. With years of know-how on our side, we always deliver an exceptional customer experience. By players, for players, Capelli Sport is deeply rooted in sports culture.

Kontaktopplysninger

2,6

Under middels

TrustScore 2.5 av 5

1k anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Ber kundene om å skrive anmeldelser

Denne virksomheten oppfordrer kundene til å skrive anmeldelser, enten positive eller negative

Har svart på 26 % av de negative anmeldelsene sine

Svarer vanligvis i løpet av én uke

Slik bruker virksomheten Trustpilot

Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.

2,6

Alle anmeldelser

(1 325)

158 anmeldelser i de siste 12 månedene

Skriv en anmeldelse
Virksomhetene kan ikke betale for å skjule eller tilby belønning for anmeldelser på Trustpilot. Anmeldelser er meningene til individuelle brukere og ikke Trustpilot. Mer informasjon

Vurdert til 1 av 5 stjerner

Inflexible returns/exchanges

Sizing accuracy on items vary significantly in accuracy, but capelli won't cover return shipping even for exchanges.

Hoping our club chooses a different kit provider next year.

7. oktober 2025
Logoen til capellisport.com

Svar fra capellisport.com

Hi Todd, we’re sorry to hear about your experience. Our size chart and return policy are both available online to help guide your purchase. We truly appreciate your feedback.

Vurdert til 5 av 5 stjerner

Great experience

Great experience. Quality product shipped quickly.

11. oktober 2025
Anmeldelse skrevet uten oppfordring
Logoen til capellisport.com

Svar fra capellisport.com

Hi, Thanks a lot! We’re happy to know you had a great experience and loved the quality and fast shipping.

Vurdert til 3 av 5 stjerner

Quality is great but the turnaround…

Quality is great but the turnaround times are horrible with them being 5 weeks for delivery.

14. oktober 2025
Logoen til capellisport.com

Svar fra capellisport.com

Hi Christian, Thanks for your feedback! We’re glad you love the quality and appreciate your patience with the delivery time.

Vurdert til 5 av 5 stjerner

Great Company, Fast Service

Excellent communication, fast service, and great product selection

25. september 2025
Logoen til capellisport.com

Svar fra capellisport.com

Hi Emma, Thanks for the kind words! We’re glad you enjoyed our service.

Vurdert til 5 av 5 stjerner

Excellent

My experience was excellent with this company.

14. oktober 2025
Logoen til capellisport.com

Svar fra capellisport.com

Hi Nigel, We’re thrilled to hear you had an excellent experience! Thank you for choosing Capelli Sport and for sharing your feedback.

Vurdert til 5 av 5 stjerner

Ships really fast sizes are real like…

Ships really fast sizes are real like everything

7. oktober 2025
Logoen til capellisport.com

Svar fra capellisport.com

Hi Daisy, We’re happy to hear your order arrived quickly and that the sizing was just right! Thank you for your feedback and for choosing Capelli Sport.

Vurdert til 5 av 5 stjerner

Great fit and quality

Great fit and quality. Very happy with this purchase.

25. februar 2025
Logoen til capellisport.com

Svar fra capellisport.com

Hi Steven,
We’re so glad to hear the fit and quality met your expectations! Thank you for your feedback and for choosing Capelli Sport

Vurdert til 5 av 5 stjerner

Everything about the order and…

Everything about the order and delivery went extremely well and quick

10. oktober 2025
Logoen til capellisport.com

Svar fra capellisport.com

Hi Walter, We’re glad everything with your order and delivery went so well! Thank you for your kind feedback and for choosing Capelli Sport.

Vurdert til 2 av 5 stjerner

So SLOW to ship out

I placed the order last Friday on Oct 10, it didn’t go out until Oct 15, now UPS tracking says it won’t arrive until Saturday Oct 18. Too late for my kid to use for his upcoming competition on which is on Saturday since we have to leave on Friday for travel day. This is PA to VA shipping (maybe 3 hr drive?) and it’s not even free shipping - circa $9. You need to fix your delivery speed. Would be even better if free shipping.

10. oktober 2025
Logoen til capellisport.com

Svar fra capellisport.com

Hi, We’re sorry for the delay and understand how inconvenient that was, especially before your child’s competition. We’re glad your order was delivered on October 17. We truly appreciate your feedback and will work to improve our shipping times.
Thank you for choosing Capelli Sport!

Vurdert til 1 av 5 stjerner

Poor experience

The bottom feeders of service. Their website design is truly the worst. The website ordering does not correlate with what their service agents tell you to. For example buying an individual soccer jersey from a mandatory team kit is impossible. They force you to buy the whole kit $600 as opposed to a jersey $50 (overpriced garbage quality as it is where the color washes off to other parts of the jersey). If I started a club I would steer clear from placing my business with them. First and foremost they need to get rid of their website team.

15. oktober 2025
Anmeldelse skrevet uten oppfordring
Logoen til capellisport.com

Svar fra capellisport.com

Hi Sunil, we’re sorry for the trouble you’ve experienced. Our customer service team is already in contact with you, and this issue will be resolved very soon.

Vurdert til 1 av 5 stjerner

Awful customer service DELAYED shipping

Awful. Been waiting a month for my order. Everything I ordered on their website was in stock, not backordered and nothing was being customized. I have emailed back and forth and each person says a different thing. Probably 10 different people responded. No phone number to call. Told me my order shipped a week ago. Tracking never updated. They blamed USPS for the delayed. I called USPS and told them what USPS said (label was printed but never requested to be picked up) now Capelli claims the order is still being worked on. After sending tracking and telling me it was already shipped. My daughter has not had a goalkeeper kit for the first 4 games she has had this season. Ridiculous!

7. oktober 2025
Logoen til capellisport.com

Svar fra capellisport.com

Hi , we’re really sorry for the delay and confusion. Your order is now in transit, and you’ll see updates soon. Thank you for your patience.

Vurdert til 1 av 5 stjerner

Extremely unhappy by the fact that I…

Extremely unhappy by the fact that I received only one item from my two items order. I had to contact customer service to ask why order is not even sent after a month from order date. Finally I received one item. I am not even sure that I will recive second item.
I am unsatisfied customer and I belive I will not order anything else from this company.

7. oktober 2025
Logoen til capellisport.com

Svar fra capellisport.com

Hi Alexander, we’re really sorry you only received one item. We’re checking this issue and will make sure it’s resolved as quickly as possible.

Vurdert til 1 av 5 stjerner

Worst Delivery Times/ Worsted Communication

Ordered 2 pants in the month of August 14 2025.
Paid $7 shipping.
Till date no UPDATE. Tried to email Customer Service 2 times, NO REPLY.

Feels like the order will never arrive

7. oktober 2025
Logoen til capellisport.com

Svar fra capellisport.com

Hi , we’re very sorry for the issue. Although your order is marked as delivered, we’ll be in contact with you shortly to resolve this and make sure everything is sorted out.

Vurdert til 1 av 5 stjerner

Very unhappy

Very unhappy for the experience I place and order on September 3 and is now Oct 13 and still have not receive my order. Very unprofessional company. Do not recomend this company ever

3. september 2025
Anmeldelse skrevet uten oppfordring
Logoen til capellisport.com

Svar fra capellisport.com

Hi Lucy, we’re very sorry for the delay and frustration. Your issue will be sorted out shortly, and our team is working to make this right.

Vurdert til 1 av 5 stjerner

Horrible and despicable service!

The service provided was exceptionally poor. I placed an order for these items in late August, expecting them to be shipped on or about September 5th. However, I did not receive all of the items or the first shipment until after October 5th. Furthermore, I was unable to communicate with customer service via phone, as they only responded via email.
In response to the unsatisfactory experience, I canceled the order, which was worth over $218. I subsequently purchased similar items from Dks Sporting Goods, which arrived within two days. However, Capelli Sports items finally arrived after I canceled the order. Customer service emails attempted to disregard my request. After the second shipment shipped, they inquired if I wanted a return label. I declined, stating that I wanted a refund and that I was not shipping anything back. Despite my request, I received another email wishing me the best of luck. My communication with customer service was terminated. This is the worst vendor I have ever dealt with, and I have been purchasing gear for over 25 years.

DO NOT USE THIS COMPANY, UNDER NOT CERTAIN TERMS WILL THEY BE WOIRTH IT!

AND NOW THEY EMAILED PERSONALLY TO ASK IF I WANTED PREPAID RETURN LABEL! NO GIVE ME ALL MY MONEY BACK! DO WHATS RIGHT!

6. oktober 2025
Logoen til capellisport.com

Svar fra capellisport.com

Hi Patrick, we sincerely apologize for the confusion and frustration with your order. After reviewing your case, our team will be reaching out shortly to clarify everything and ensure it’s properly resolved.

Vurdert til 5 av 5 stjerner

Capelli was great

Capelli was great! Easy to shop and find what you need, faster delivery than expected! Fantastic!!

7. oktober 2025
Logoen til capellisport.com

Svar fra capellisport.com

Hi Rikki, thank you! We’re thrilled to hear you had a great shopping experience and that your order arrived faster than expected!

Vurdert til 1 av 5 stjerner

I sent a message that it did not fit…

I sent a message that it did not fit and wanted....also i need to see to transaction and card that was used..
What do I do?????????

7. oktober 2025
Logoen til capellisport.com

Svar fra capellisport.com

Hi Jerry, we’re sorry for the trouble! Please email us at customerservice@capellisport.com so our team can assist you with the fit issue and provide details about your transaction.

Vurdert til 1 av 5 stjerner

Shipping was way too late it took them…

Shipping was way too late it took them more than a month for delivery without them letting me know. Every time I send a message automatically message was send back to me. Really unprofessional from you guys. Items were wrong. The worst I wouldn’t recommend.

7. oktober 2025
Logoen til capellisport.com

Svar fra capellisport.com

Hi Giovanni, we’re truly sorry for the poor experience with your order and we’re committed to making improvements to prevent this in the future.

Vurdert til 5 av 5 stjerner

Appreciate the fit

The selection of gear and apparel was impressive, with both affordable and high-quality options

7. oktober 2025
Logoen til capellisport.com

Svar fra capellisport.com

Hi Ricky , thank you! We’re happy to hear you loved the fit and found our selection both affordable and high-quality.

Vurdert til 1 av 5 stjerner

Don't waste your time

Where to start.... online order was easy to submit, and that's about it....took over 3 weeks to get the items and that was after being told the item was no longer in stock and I should choose something else?? You cannot speak to anyone about your order you have to just sit and wait...will not ever buy anything from Capelli...I can't imagine how bad a team uniform order would be....poor very poor

7. oktober 2025
Logoen til capellisport.com

Svar fra capellisport.com

Hi , we’re very sorry for the delay and frustration you experienced. We sincerely apologize for the inconvenience and appreciate your feedback.

Dette er Trustpilot

Alle kan gi tilbakemelding på Trustpilot. De som skriver en anmeldelse, har rett til når som helst å redigere og slette den. Enhver publiserte anmeldelse er synlig så lenge en tilknyttet konto er aktiv.

Vi har et eget team og smart teknologi som beskytter plattformen vår. Finn ut hvordan vi motvirker falske anmeldelser.

Lær om anmeldelsesprosessen på Trustpilot.

Her får du åtte tips om hvordan du skriver en god anmeldelse.

Verifisering kan bidra til å sørge for at anmeldelsene du leser på Trustpilot, er skrevet av faktiske personer.

Det kan gi en skjev TrustScore å tilby belønning for eller be bare enkelte kunder om å skrive en anmeldelse, og dette går imot retningslinjene våre.

Ta en titt selv