Horrible experience! I have waited over 10 weeks for my daughter’s order. I have emailed and asked for a refund and have been denied a refund. My daughter’s season is half over. She does not need... Vis mer
Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Se hva andre synes
Great materials. I followed the size guide, and the size I selected fits me really well. For reference, I’m 5’4” and weigh 163 lbs.
Selskapet har svart
Ordered full soccer kit for over 500 dollars, paid 40 in shipping on 8/11/26 with promised fulfillment within 5 weeks. At 5 week mark I reached out because my order still stated awaiting fulfillment.... Vis mer
I ordered my jersey on 4th July, it still has not been shipped (let alone delivered) 7 weeks later. There was no info about it being a pre-order on the website. Be warned. I cannot respond to Capel... Vis mer
Selskapet har svart
Informasjon om virksomheten
Om capellisport.com
Skrevet av virksomheten
Capelli Sport is a global multi-sports brand from Manhattan, New York, specializing in team sports.
With a strong club community reaching all corners of the world, we empower and unite people from amateur, to youth and pro clubs. Our goal is to build equal and diverse playing fields where everyone can be themselves, live up to their full potential, and enjoy safe experiences.
Our passion for creating products from lifestyle apparel to footwear and performance match kits enables athletes and teams to maximize their success on the field and beyond. Capelli Sport supports all athletes through a unique global sports ecosystem with a focus on service excellence. With years of know-how on our side, we always deliver an exceptional customer experience. By players, for players, Capelli Sport is deeply rooted in sports culture.
With a strong club community reaching all corners of the world, we empower and unite people from amateur, to youth and pro clubs. Our goal is to build equal and diverse playing fields where everyone can be themselves, live up to their full potential, and enjoy safe experiences.
Our passion for creating products from lifestyle apparel to footwear and performance match kits enables athletes and teams to maximize their success on the field and beyond. Capelli Sport supports all athletes through a unique global sports ecosystem with a focus on service excellence. With years of know-how on our side, we always deliver an exceptional customer experience. By players, for players, Capelli Sport is deeply rooted in sports culture.
Kontaktopplysninger
2,6
Under middels
1k anmeldelser
Ber kundene om å skrive anmeldelser
Denne virksomheten oppfordrer kundene til å skrive anmeldelser, enten positive eller negative
Har svart på 26 % av de negative anmeldelsene sine
Svarer vanligvis i løpet av én uke
Slik bruker virksomheten Trustpilot
Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
Svar fra capellisport.com
Hi Rodriguez, we’re sorry for the delay! Your order is on the way, and our customer service team will be sharing the tracking information with you shortly.
Never sent me my item
Never sent me my item. First they sent the wrong item, I contact customer service, then after a month of unhelpful customer service, they tell me they are sold out of the original item ordered. The absolute worse.
7. oktober 2025
Svar fra capellisport.com
Hi Jaime , we’re very sorry for the experience and any frustration caused. We appreciate your patience and are working to improve our service.
I have a few orders from you guys that…
I have a few orders from you guys that have not been delivered. First purchase was sep 20th with no delivery although I got an update that it got delivered to Oklahoma somewhere. I am in California and the delivery address was provided! I re ordered the same things on October 2nd and still nothing has been delivered. I want to know what is going on with my orders. it should be under the name, Carlos Labrado or delia martinez. Please get back to me with info on my purchase as I needed this weeks ago!! Thank you.
7. oktober 2025
Svar fra capellisport.com
Hi Delia, we’re sorry for the trouble with your orders. Our customer service team has already reached out regarding your orders and items, and we’re waiting for your response so we can proceed and resolve this as quickly as possible.
I feel like the prices are extremely…
I feel like the prices are extremely reasonable and the speed the order was shipped in was greatly appreciated. The arrival even came faster than anticipated.
7. oktober 2025
Svar fra capellisport.com
Hi Kyle, thank you so much! We’re glad you found the prices fair and your order arrived earlier than expected.
Svar fra capellisport.com
Hi Janine, thank you! We're happy to hear your experience was smooth and the shipment was quick.
The sizes are a little small on the pocket t-shirt.
It fit me perfect as I had to pick a size larger than normal.
6. oktober 2025
Svar fra capellisport.com
Hi Dennis , thanks for the feedback! Glad the larger size worked out for you — we’ll share your note with our team.
excellent customer service and great quality
Costumer service answered quickly to my question and my order arrived early than expected. Size are true and quality is top
6. oktober 2025
Svar fra capellisport.com
Hi, thank you so much for your kind words! We’re really glad to hear that your order arrived earlier than expected and that you’re happy with the quality and fit. We appreciate your support!
Good product but takes way too long to…
Good product but takes way too long to receive. Tried emailing to check on status but did not receive a response.
6. oktober 2025
Svar fra capellisport.com
Hi Catherine, we're really sorry for the delay and for the trouble reaching us. Please feel free to contact us directly at customerservice@capellisport.com — our team will be happy to help.
I bought three m size products
I bought three m size products, but one product is on the label, but it is very small, I wanted to return or exchange it, but I was told that I had to pay the shipping fee, this is not my fault, the product sent is faulty, so you are responsible, I will no longer shop from your site.
2. oktober 2025
Svar fra capellisport.com
Hi Fatih, We're sorry to hear this. Our return policy is available on our website, but if the item you received is defective or incorrect, please contact our team with photos so we can assist you.
The site is difficult to navigate and…
The site is difficult to navigate and trying to find something is a nightmare. The delivery time for products ordered is completely unacceptable; it takes way too long to be delivered. I would strongly recommend our Club find a new company to provide our uniform and equipment.
2. oktober 2025
Svar fra capellisport.com
Hi Jason, We’re sorry for the frustration and delays you experienced. We’re glad your order was eventually delivered and appreciate your feedback as we work to improve the shopping experience.
Terrible service, don’t provide orders or updates
I have been waiting 4 months for an order they just keep telling me they expect it to ship out soon and then close the ticket. Worst service and complete unreliable .
7. oktober 2025
Anmeldelse skrevet uten oppfordring
Svar fra capellisport.com
Hi , Please email our Customer Service team at customerservice@capellisport.com
with your order details so we can provide you with more information and assist you further.
Shipping is to long and I am still…
Shipping is to long and I am still waiting for another order and no information on my items.
2. oktober 2025
Svar fra capellisport.com
Hi Maria,
Thank you for your feedback! Your order is still within our normal processing time, and you’ll receive tracking as soon as it ships. We appreciate your patience!
The Capelli Sport socks and soccer…
The Capelli Sport socks and soccer t-shirt through Pa Classics that we have to use and ordered extra for already have holes! What a disappointment. They do not seem like good quality at all
9. september 2025
Svar fra capellisport.com
Hi Kristin, We’re sorry to hear about your experience. Please reach out to our Customer Service team at customerservice@capellisport.com so we can help resolve this issue.
Customer Service resolved my issue…
Customer Service resolved my issue within couple of days
Order as expected
23. september 2025
Svar fra capellisport.com
Hi Lorena,
Thank you for your feedback! We’re glad our Customer Service team could assist you quickly and that your order met your expectations.
Producto de excelente calidad que se…
Producto de excelente calidad que se siente duradero y confiable el envío fue rapidísimo haciendo que todo el proceso fue muy fácil
23. september 2025
Svar fra capellisport.com
Hi Luis, ¡Muchas gracias por tu reseña! Nos alegra saber que estás satisfecho con la calidad del producto y la rapidez del envío. ¡Tu apoyo nos motiva mucho! 💙
The item came earlier than the…
The item came earlier than the estimated date, which was a great surprise.
The quality is outstanding and worth every penny. Highly recommend!
You
23. september 2025
Svar fra capellisport.com
Hi Brenda, Thank you so much for your wonderful review! We're so glad your order arrived early and that you’re happy with the quality.
Fast delivery and top-notch quality
Fast delivery and top-notch quality.
It’s rare to get both speed and excellence, but this order had it all.
Couldn’t be happier
23. september 2025
Svar fra capellisport.com
Hi Somar, Thank you so much for your kind words! We’re thrilled to hear you loved both the quality and speedy delivery. Your satisfaction means a lot to us! 💙
It's not the size I ordered
It's not the size I ordered, and they didn't refund me.
30. september 2025
Svar fra capellisport.com
Hi Yovana, I’m really sorry to hear about this experience. That shouldn’t have happened. One of our agents will be reaching out shortly to help rectify the issue and make sure you’re taken care of.
The product is very good
The product is very good. But it is a bit larger than I expected, which is my own damn fault. A
29. september 2025
Svar fra capellisport.com
Hi Mark, thank you for your kind feedback! We’re glad to hear you liked the product. Hopefully, it still works out well for you despite the size difference! If you’d like to replace it, please contact our customer service team at customerservice@capellisport.com for details on our return policy.
i placed an order in early july and my…
i placed an order in early july and my order was partially shipped, still waiting for the rest of my items to arrive.
9. september 2025
Svar fra capellisport.com
Hi Javier, thank you for your review! We're sorry to hear that part of your order is still pending. One of our agents will be reaching out shortly to get this sorted out for you.
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