One of the canvases I ordered was bowed and broken on the cross frame. It was unusable. A refund and apology was given quickly and efficiently by Zoe. Thank you for the brilliant customer service and... Vis mer
Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Se hva andre synes
I have purchased this product from other suppliers as well as Canvas-Store and it is always of good quality. The price is reasonable if a little more expensive than another supplier (however, they wer... Vis mer
Very nice canvas and good company. The only problem was with transport, as the box with 5 linen canvases was broken, but luckily the canvases were not damaged. However the note should be taken about p... Vis mer
The canvas board (all 15 in total) arrived within the allotted time. The delivery came very early in the morning before office hours. I left a message on the door saying that the delivery could be dro... Vis mer
Selskapet har svart
Informasjon om virksomheten
Skrevet av virksomheten
At Canvas Store, we stock a huge range of quality blank canvases for professional artists, students and beginners. We deliver straight to your door in box quantities, which means we are able to offer the best value around.
Kontaktopplysninger
Savoy Road, CW1 6NA, Crewe, Storbritannia
- 0207 759 4525
- website@canvas-store.co.uk
- canvas-store.co.uk
Ber kundene om å skrive anmeldelser
Denne virksomheten oppfordrer kundene til å skrive anmeldelser, enten positive eller negative
Har svart på 42 % av de negative anmeldelsene sine
Svarer vanligvis i løpet av én måned
Slik bruker virksomheten Trustpilot
Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
Item delivered on time and in good…
Item delivered on time and in good condition
All OK
Better quality than I originally anticipated
Better quality than I anticipated which was appreciated - my new go to place for canvas.
Thank you.
Always a reliable source for high…
Always a reliable source for high quality canvas. Always happy with my orders :)
Canvas boards
The canvas board (all 15 in total) arrived within the allotted time. The delivery came very early in the morning before office hours. I left a message on the door saying that the delivery could be dropped next door in an open patio but the delivery driver literally threw the whole package over the neighbour’s garden wall and the parcel landed on a corner, thus bending and denting 10 of the large boards. Now I have 10 damaged boards needing repair before they can be used. A great pity.

Svar fra canvas-store.co.uk
The canvasses I ordered arrived very…
The canvasses I ordered arrived very well packaged, and I find them to be very good quality. I’ve already started painting on them and the surface is fairly smooth and doesn’t seem to absorb much of the paint- which is a good thing! I will definitely be ordering more!!
Thank you for a very good service.
Still waiting
Still waiting. They emailed to say they were getting the order ready 10 days ago. Still not dispatched. No answer to emails or phone calls....
Fast service
Excellent service including delivery
Excellent service including delivery. My canvases are of a good quality as expected from Loxley. Looking forward to painting on them.
Immediate delivery and as described.
Efficient.
A good selection of canvases
A good selection of canvases, and cost options to choose from. And punctional delivery.
Poor overall service and experience
Hello
Confirmation of payment and order was as expected.
However no further contact regarding tracking or shipping was received.
After 10 days I called to find out item was not held in stock. Waited for a reply and update … nothing. Rang through on many occasions, either no reply or no further updates other than “we will call the suppliers” Again no further update to me supplied. I then rang again to cancel the order and oddly the order turned up whilst on the phone.
Overall poor customer service. Updates for online ordering should be streamlined and customer led. Yours are quite frankly pre-historic in their execution.
I can’t say I would recommend or order from you again unfortunately. This was a single item order for over £250, an item I use regularly, so a lot of future business lost!
Haven’t received anything yet
Avoid Canvas Store
On not one occasion has Canvas Store delivered on time, often it takes weeks longer than stated and they often list stock as available only tell you at the point of making a complaint that the goods were out of stock. Mistakes happen but happening routinely is just poor practice. This has been the excuse on number of occasions now. The communication is non existent and they hide telephone contact details leaving you with no option but to hope your emails get picked up. I await more excuses as to where my missing order is this time! My advice as a professional artist is shop elsewhere!
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