I like to buy with cado france be cause there is a large selection of offers and delivery is always as scheduled
Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
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The gift was never received by the recipient and when asking for a refund no one replied to me. I spent 130 euros and my friend never received her gift. The service is very bad and I will never purc... Vis mer
The most carefully packed present I have ever received, the Belgisn chocolates are absolutely delicious, like eating a cup of your favourite capuccino coffee, difficult to stop once begun! Not ta... Vis mer
Selskapet har svart
Ma femme et moi recherchions une entreprise européenne pour acheter des cadeaux pour sa famille française et nous avons trouvé CadoFrance. Ils ont fait un excellent travail et mon beau-père a apprécié... Vis mer
Selskapet har svart
Informasjon om virksomheten
Opplysningene stammer fra ulike eksterne kilder
Since 1998, we offer international delivery of gifts, fruit baskets, flowers and gift baskets in France. Founded nearly at the beginning of online retail, CadoFrance was created to make it easy for people overseas to send gifts to France. With our warehouse in Europe, centrally located in Belgium, we deliver gift baskets to France, keeping shipping costs low so gift budgets go to the best products, not to international shipping rates. At CadoFrance we directly handle all of your gift giving needs. Our designers create gift baskets especially for European consumers, with a style and product line appreciated by all gift recipients. We have negotiated unique contracts with leading European brands so we can offer gifts with top brands such as Veuve Clicquot, Godiva and Dom Pérignon. And most importantly, we hand make all our own gift baskets.
Kontaktopplysninger
4,2
Bra
466 anmeldelser
Ingen tidligere historie av å be om anmeldelser
Denne virksomheten har ikke oppfordret kundene i det siste, og anmeldelser er derfor kanskje ikke representative
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Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
La Saint Valentin avec 2 jours de…
La Saint Valentin avec 2 jours de retards!
Évidemment, carton abîmé, coup de gel sur les fleurs!
Chronopost complètement à la rue!
Message le 14 pour avertir que ce sera le 15, et le 15 pour dire le 16, de qui ce moque t'ont?
Je fais appel à votre site depuis plusieurs années, pour livrer des fleurs à ma mère qui habite loin de moi : sans problème.
Pas de chance, j'envoie des fleurs à ma chérie : fiasco total!
Un conseil : proposez une alternative à la poste, qui n'est pas fiable.
Salutations.
7. februar 2023
Svar fra Cadofrance
Cher client,
Merci de vouloir partager ces commentaires fondés avec nous. Nous sommes très conscients du problème et nous ferons tout notre possible pour trouver une solution. Excellente journée !
Svar fra Cadofrance
Cher client,
Cela nous fait plaisir de lire que les fleurs ont été à la hauteur des attentes. Excellente journée !
I ordered this from Australia to my…
I ordered this from Australia to my son-in-law for his birthday - everything arrived on time and everyone was happy with the goods provided.
I was a little disappointed in the size of the champagne supplied, but I'll maybe read the small print in the future. The bottle quantity was small compared to the photo.
16. januar 2023
Svar fra Cadofrance
Dear customer,
Thank you so much for your nice review. Everyday we do our utmost to give our customers the gift experience they deserve.
Regarding the champagne, I understand your point of view. On our website next to the description of the gift in question is the composition of the gift as well. In it, you could see that the champagne has a content of 37.5 cl. Have a nice day !
The sender and the recipient have been…
The sender and the recipient have been very pleased with the services. Placing the order, making the payment, delivery were very straightforward. The recipient told me that the fruit was delicious and that he enjoyed the variety of fruits.
28. desember 2022
Svar fra Cadofrance
Dear Suzanne,
Thank you for your order with GiftsForEurope. It was our pleasure to assist you to ensure that everything went well with your gift. Thanks again!
The package could not be delivered
The package could not be delivered. The address was correct, the recipient was home all days on delivery, no attempts were made or notification of an attempt. Package was returned to sender and no reimbursement for failure to deliver....?
7. desember 2022
Svar fra Cadofrance
Dear customer,
We are sorry to hear the delivery service has not been as expected. Our customer care team informed you on 19 and 26 December 22 and we only got an answer on 30 December when the parcel had already been returned to us after a final delivery attempt. Meanwhile a total refund of the of the gift has been transferred to your account. Kind regards
Excellents produits - Service de livraison UPS exécrable
Très beau choix de produits. Excellente qualité. Excellent service à la clientèle.
Malheureusement, totalement l'inverse pour la livraison avec le transporteur UPS. Aucun suivi, aucun avertissement, comment mépriser le client, c'est l'exemple parfait.
De plus, CadoFrance me propose de rembourser les frais de transport, ce que je refuse. C'est à UPS de me rembourser pour leur incompétence et leur non-respect.
Yannick Brousseau
12. desember 2022
Svar fra Cadofrance
Cher client,
Merci de partager votre opinion avec vous. Nous faisons les démarches nécessaires auprès d'UPS pour éviter de tels problèmes à l'avenir. Excellente journée !
Easy to place order
Easy to place order. It was delivered a day earlier than expected and arrived in good condition
21. desember 2022
Svar fra Cadofrance
Dear customer,
Thank you for your kind review. It was our pleasure to help with the delivery to your recipient in France. We are very glad to hear that the gift was enjoyed! Thanks again.
Un depannage.
Assez facile d'utilisation, le site presente une offre de partenaires disponibles qui n'est toutefois pas optimum. Le service est appreciable, le tout un peu onereux.
22. desember 2022
Svar fra Cadofrance
Cher client. Merci pour votre revue et pour partager votre opinion. Nous vous souhaitons une bonne journée.
They use UPS which never even attempts…
They use UPS which never even attempts delivery in France. And when they even do, they only deliver between 9am and 6pm when people are at work. What a joke. Oh, and their depot for picking it up yourself is 50km away!! Don’t use the absolute worst courrier service in Europe and expect to run a business properly. Find a different delivery provider than has local access/relay pickup points at local businesses or that delivers at night or early mornings before work like FedEx or DHL. Otherwise you’re essentially just running a scam. So you’ll never actually receive anything that you order from this place and will have to do a chargeback to your bank card because they won’t refund. Avoid. Nothing but a disaster on two or three separate occasions.
28. desember 2022
Anmeldelse skrevet uten oppfordring
Svar fra Cadofrance
Dear customer,
We are sorry to hear that you are dissatisfied with the service of our courier services.
Our website states very clearly that our couriers deliver during business hours.
If any problems arise, our customer service is at your disposal to resolve them together with you.
So we hereby invite you to send an email to customerservice@giftsforeurope.com with the relevant order numbers. Have a nice day !
Order never received by the recipient …
Order never received by the recipient after multiple attempts to contact UPS (who never attempted delivery). Total fraud!
Funny that after all the headache, complaining to UPS and CadoFrance, even after they wrote me saying it’s not their problem and they pointed out that their website says they don’t offer refunds … they finally admitted that UPS is lying about delivery attempts, they will be filing a complaint against them and they did issue me a full refund. Still not a reliable service
and won’t be using again. Change your carrier Cadofrance!
28. desember 2022
Svar fra Cadofrance
Dear customer,
We are sorry to hear the shipping service was not as expected. Our services do not offer evening deliveries, this is very clearly stated on our website. Have a nice day !
My item was not delivered
My item was not delivered - been a huge nightmare and am still waiting! Awful comms - they do not answer phones and do not resolve issues - very good at just passing the buck! Will not order with them again!
Added 14th March. Check your records - order was not delivered 6th Dec - thats the original date it SHOULD have been delivered - it was delivered 24 Dec! Goes to show how badly organised this company is!
23. desember 2022
Svar fra Cadofrance
Dear customer,
We are sorry to hear the offered service did not meet the expectations. The order you are referring here has successfully been delivered on the 6th of December. If you have an issue with another order, please contact our customer service with the email address mentioned on our webiste. They will be very happy to help you. Have a nice day!
En dépit de la météo on a réussi à…
En dépit de la météo on a réussi à livrer de cadeaux. Mille mercis. De plus merci pour votre communication concernant le cadeau. J’avais pensé qu’il y avait été un problème - pas de tout! Ravie de vous utiliser encore une fois.
15. desember 2022
Svar fra Cadofrance
Cher client,
Nous sommes heureux d'apprendre que vous êtes un client satisfait. Nous accordons une
grande importance à nos clients et le service que nous fournissons est notre priorité absolue. Excellente journée!
La livraison du colis a été terrible
La livraison du colis a été terrible. Le livreur a déposé le colis dans un point de recueil qui ne correspondait pas à l’endroit du message reçu par e-mail. Ma mère a cherché trois endroits différents avant de trouver l’endroit où le paquet avait été déposé!
3. november 2022
Svar fra Cadofrance
Bonjour madame,
Veuillez accepter nos excuses au nom de Chronopost. Apparemment les communications sur le tracking n'étaient pas claires. Nous les avons contactés immédiatement pour éviter que cela ne se reproduise à l'avenir. Les collègues du service clientèle vous enverront encore un mail à ce sujet. Bonne journée.
Svar fra Cadofrance
Dear Ann Marie,
Thank you for this wonderful review. It was a pleasure to help you deliver the gift at a convenient date.
We look forward to helping you with future deliveries. Thanks again!
Great experience and loved they had a…
Great experience and loved they had a vegan option and non alcoholic options.
7. oktober 2022
Svar fra Cadofrance
Dear customr,
Thank you for this fine review. We are very happy to hear that you are satisfied with our product range. Such feedback is very important to us. Have a wonderful day.
The Executive VIP Fruit Basket was…
The Executive VIP Fruit Basket was great. The fruit was vert fresh and the presentation was beautiful. The basket that it comes in can also be re-used which is very nice. The delivery service as well was top notch. Thank you,
23. september 2022
Svar fra Cadofrance
Dear Richard,
Thank you so much for this wonderful review ! We truly appreciate the time that you took to give such detailed feedback, and we have shared your kind remarks with the whole team. Thanks again !
Excellent produit
20. september 2022
Svar fra Cadofrance
Nous sommes ravis d'apprendre que vous êtes un client satisfait. Encore une excellente journée.
Excellent customer service
Christine provided excellent customer service throughout the delivery process to ensure that my 'thank you' gifts were received as planned even though there were issues that she had to resolve. I couldn't be happier with the service provided and would highly recommend. The recipient was delighted with the gifts also!
2. september 2022
Anmeldelse skrevet uten oppfordring
Svar fra Cadofrance
Dear Austin,
We are pleased to read that you are a happy customer and that you are satisfied with the customer service provided. We strive to give our customers a unique gift experience. Thank you very much and see you at CadoFrance !
Satisfaite
Commande passée en ligne sans embûche, livraison comme prévue, qualité de l’article incontestable.
Je recommande fortement et sans hésitation !
24. august 2022
Svar fra Cadofrance
Bonjour madame,
Nous sommes heureux d'apprendre que vous êtes une cliente satisfaite. Nous accordons une grande importance à nos clients et le service que nous fournissons est notre priorité absolue. Merci d'avoir pris le temps de nous faire part de vos commentaires.
The flowers were dead at the delivery
The flowers were dead at the delivery; the products were in box and not a basket as per website
4. august 2022
Svar fra Cadofrance
Dear customer,
We are so sorry to hear this. A colleague of customer care will contact you, because something abnormal seems to have happened here. Every day, we do our utmost to deliver quality products to provide our customers with a unique experience. This is absolutely not a unique experience.
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