Book room 3 weeks in advance. Property contact me 2 days before stay saying my room was cancelled. Hotel bookinhs did not help or even provide an apology. Had to cancel my youth trip had 8 very dosapo... Vis mer
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Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
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I was trying to book a hotel close to the wedding I was attending. However, for some reason even though I live in Canada, and was booking in Canada the app settings default was in American Currency.... Vis mer
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Quiet room, clean room and bathroom. Pillows should be larger. Reception personnel were friendly and professional. Last time I stayed there was a discount for Denny’s but not this time? An oversight o... Vis mer
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This app makes it easy to find the best, most suitable accommodations when planning a trip. We used it before and during our vacation and were happy with the selections. It’s a quick way to see all of... Vis mer
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Informasjon om virksomheten
Skrevet av virksomheten
With Hotels.com, it’s all in the name. Choose from hundreds of thousands of hotels and earn rewards on all of them for every trip. We make it easy to find the right stay, wherever you’re headed. We help travellers book hotels with confidence. Through instant discounts, comparison tools, 24/7 customer service and flexible options, it is easy to find the right hotel for every trip. From earning rewards for your future trips on eligible stays to unlocking Member Prices for instant discounts, we’re here to make booking feel simpler, more valuable and help you save time choosing the right stay. We’ve built Hotels.com to help travellers spend less time comparing endless choices and more time feeling good about the stay they book. With upfront pricing, helpful hotel comparison tools and flexible options when you need them, we make it easier to book with confidence and get more out of every trip. *Subject to Hotels.com Rewards terms and conditions, as explained at www.Hotels.com. Taxes and fees apply to the free night.
Kontaktopplysninger
410 Adelaide St W, Suite 610, M5V 1S8, Toronto, Ontario, Canada
- https://www.hotels.com/lp/b/getintouch
- ca.hotels.com
4,0
Bra
254 anmeldelser
Ber kundene om å skrive anmeldelser
Denne virksomheten oppfordrer kundene til å skrive anmeldelser, enten positive eller negative
På Trustpilot legger vi vekt på bidrag fra faktiske personer. Denne virksomheten kan imidlertid også bruke KI-verktøyet vårt til å lage utkast til svarene de gir.
Slik bruker virksomheten Trustpilot
Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
Svar fra Hotels.com
Hi Charles,
Thank you for taking the time to share your experience. We’re glad you had an easy stay experience, and hearing what worked well helps us understand what to keep building on, while also giving us a chance to keep improving.
Thanks,
Hotels.com Customer Support Team
The hotel was dirty room and the pool…
The hotel was dirty room and the pool was disgusting. Breakfast was not good. Overall bad experience. Sad to pay that much for a night in such a low grade hotel.
13. september 2026
Svar fra Hotels.com
Hi Crystal,
Thank you for sharing your feedback. We understand your concerns about the overall quality and value of your stay.
Please reach out to us via our Help Center at ca.hotels.com/helpcenter so our team can assist you further.
Thanks,
Hotels.com Customer Support Team
Incorrect booking descriptions
The booking descriptions stated "book now and pay later", but when I booked my trip, the total amount was charged to my credit card. The information was incorrect!
4. september 2026
Svar fra Hotels.com
Hi,
Thank you for sharing your feedback. We understand your concerns about the booking details and charges experience.
Please contact us through our Help Center at expedia.com/helpcenter so our team can assist you further.
Thanks,
Expedia Customer Support Team
Great location
Great location, good restaurant on site and golf course across the road.
2. september 2026
Svar fra Hotels.com
Hi Paul,
Thank you for sharing your feedback and for highlighting some positives in your experience. We’re glad to hear that part of your experience worked well, and we also understand there may still be room to improve.
Thanks,
Hotels.com Customer Support Team
le prix de la location est très par…
le prix de la location est très par rapport au service offert.
5. september 2026
Svar fra Hotels.com
Nous vous remercions de nous avoir signalé ce problème et comprenons à quel point cela peut être décevant. Veuillez nous contacter via ca.hotels.com/helpcenter afin que nous puissions examiner la situation plus en détail.
The app works very well
The app works very well. Easy , convenient, fast.
It is difficult however to talk to someone if you have an issue. When you do find a person to speak with, they’ve always been very polite, courteous and helpful.
15. april 2026
Svar fra Hotels.com
Hi,
We appreciate your feedback and thank you for taking the time to share it. Hearing what worked well helps us understand what to keep building on, while also giving us a chance to keep improving.
Thanks,
Hotels.com Customer Support Team
Svar fra Hotels.com
Hi,
Thank you for taking the time to share your experience. We’re glad you had a easy experience, and hearing what worked well helps us understand what to keep building on, while also giving us a chance to keep improving.
Thanks,
Hotels.com Customer Support Team
Svar fra Hotels.com
Hi Kimberley,
Thank you for taking the time to share your experience. We’re glad you had an easy stay experience, and hearing what worked well helps us understand what to keep building on, while also giving us a chance to keep improving.
Thanks,
Hotels.com Customer Support Team
Svar fra Hotels.com
Hi,
Thank you for taking the time to share your experience. We’re glad you had a easy stay experience, and hearing what worked well helps us understand what to keep building on, while also giving us a chance to keep improving.
Thanks,
Hotels.com Customer Support Team
Svar fra Hotels.com
Hi David,
Thank you for taking the time to share your experience. We’re glad you had a good experience, and hearing what worked well helps us understand what to keep building on, while also giving us a chance to keep improving.
Thanks,
Hotels.com Customer Support Team
Svar fra Hotels.com
Hi Daniel,
Thank you for taking the time to share your experience. We’re glad you had an easy experience, and hearing what worked well helps us understand what to keep building on, while also giving us a chance to keep improving.
Thanks,
Hotels.com Customer Support Team
Hotels.com Always Delivers
Hotels.com is a great service that makes booking super slick, and the rewards program is hard to beat. Highly recommended.
16. september 2026
Svar fra Hotels.com
Hi Daniel,
Thank you for taking the time to share your experience. We’re glad booking was easy, and hearing what worked well helps us understand what to keep building on, while also giving us a chance to keep improving.
Thanks,
Hotels.com Customer Support Team
Svar fra Hotels.com
Hi Harvey,
Thank you for taking the time to share your experience. We’re glad you had an easy experience, and hearing what worked well helps us understand what to keep building on, while also giving us a chance to keep improving.
Thanks,
Hotels.com Customer Support Team
Great quiet place with all the expected…
Great quiet place with all the expected amenities
12. september 2026
Svar fra Hotels.com
Hi,
Thank you for taking the time to share your experience. We’re glad you had a easy stay experience, and hearing what worked well helps us understand what to keep building on, while also giving us a chance to keep improving.
Thanks,
Hotels.com Customer Support Team
Svar fra Hotels.com
Hi Fran,
Thank you for taking the time to share your experience. We’re glad booking was easy, and hearing what worked well helps us understand what to keep building on, while also giving us a chance to keep improving.
Thanks,
Hotels.com Customer Support Team
The Hotel was walking distance to the…
The Hotel was walking distance to the venue and other amenities in the downtown area.
1. september 2026
Svar fra Hotels.com
Hi John,
Thank you for taking the time to share your experience. We’re glad you had a easy stay experience, and hearing what worked well helps us understand what to keep building on, while also giving us a chance to keep improving.
Thanks,
Hotels.com Customer Support Team
It was easy !!
9. september 2026
Svar fra Hotels.com
Hi Kenny,
Thank you for taking the time to share your experience. We’re glad you had an easy experience, and hearing what worked well helps us understand what to keep building on, while also giving us a chance to keep improving.
Thanks,
Hotels.com Customer Support Team
Surprised
The hotel wasn’t the Ritz, some mild on the bathroom tiles, but the bed was clean and comfortable…the breakfast was included and very good. Staff was very friendly
12. september 2026
Svar fra Hotels.com
Hi Trudy,
Thank you for sharing your feedback and for highlighting some positives in your experience. We’re glad to hear that part of your experience worked well, and we also understand there may still be room to improve.
Thanks,
Hotels.com Customer Support Team
Svar fra Hotels.com
Hi,
Thank you for taking the time to share your experience. We’re glad you had a good experience, and hearing what worked well helps us understand what to keep building on, while also giving us a chance to keep improving.
Thanks,
Hotels.com Customer Support Team
A great hotel with a terrific location
A great hotel with a terrific location. The view from my room was spectacular!
Extremely spacious and comfortable!
Definitely five stars!!!
31. august 2026
Svar fra Hotels.com
Hi Lou,
Thanks for sharing your thoughts with us. We’re happy to hear that and we appreciate the opportunity to keep making Hotels.com better.
Thanks,
Hotels.com Customer Support Team
Dette er Trustpilot
Alle kan gi tilbakemelding på Trustpilot. De som skriver en anmeldelse, har rett til når som helst å redigere og slette den. Enhver publiserte anmeldelse er synlig så lenge en tilknyttet konto er aktiv.
Vi har et eget team og smart teknologi som beskytter plattformen vår. Finn ut hvordan vi motvirker falske anmeldelser.
Lær om anmeldelsesprosessen på Trustpilot.
Verifisering kan bidra til å sørge for at anmeldelsene du leser på Trustpilot, er skrevet av faktiske personer.
Det kan gi en skjev TrustScore å tilby belønning for eller be bare enkelte kunder om å skrive en anmeldelse, og dette går imot retningslinjene våre.