Rachelle is fantastic. I purchase a significant amount from BYLT, and while the quality is always top-notch, occasionally something just doesn’t work out. Rachelle is consistently responsive, helpful,... Vis mer
Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Se hva andre synes
Always great products but their customer service is just as good. Took care of my issues swiftly and completely. Will continue to consistently purchase from BYLT.
I love my BYLT purchases! The quality of the clothing is excellent. If the sizing isn’t quite right, it’s easy to make an exchange or return. Top notch customer service.
I was confused about a transaction that included a gift certificate. The confirmation email I received about the transaction said the gift certificate wasn't used during the transaction, and I was cha... Vis mer
Informasjon om virksomheten
Skrevet av virksomheten
Men's Basics are evolving. BYLT Underwear and BYLT Shirts. Get BYLT's new line of Men's Premium Basics online at a fair price. BYLT™ - Confidence starts here™
Kontaktopplysninger
650 E Dyer Rd, 92705, Santa Ana, USA
- support@byltbasics.com
- byltbasics.com
Har ikke svart på negative anmeldelser
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Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
Thank you for the quick response and…
Thank you for the quick response and resolving the problem regarding my gift card!
I am pleased to share and acknowledge…
I am pleased to share and acknowledge the excellent customer service and product support I received from Krystel… kudos to BYLT for hiring in your team great talents
Great Customer Experience
I recently discovered BYLT and have since ordered several items. However, the proof of an effective retailer is found in their commitment to the customer. Sheila was fantastic in helping me work through a return situation. No hassle, very professional, and found a solution very quickly. My experiences as a customer have been top-notch. Thanks Sheila!
Shipping is slow and return credits take forever
Their goods are nice and soft, but exchanges/returns take a while. The credit back to your account can take up to 30 days (ridiculous) and standard shipping is slow! When you email them about tracking their shipment, you receive a generic AI response. So not helpful.
Recommended
Durable, high-quality products at a reasonable cost.
Sheila was great
Sheila was great. Able to communicate about the order and got things squared away. I love the clothes. I tell everyone about it!
Great Customer Service
I ordered some items that were lost in shipping, and BYLT's customer service team member Shiela sorted the issue very quickly and got a new shipment to me within a couple of days to make up for the wait. Great product and great service
Shiela from BYLT
Shiela from BYLT, went above and beyond to help me out with an order. Great company, great product 12 plus shirts and getting more! Excellent product!
Thank you!
Great customer service!
High Marks for Customer Service
I rarely have any issues to bring up to BYLT's customer service, but I recently had a very small issue with a pair of pants. I ordered two identical pants of different colors, and for some reason one fit perfectly and the other was just too big. I went to their "return/exchange" page on their website and had a bit of difficulty doing what I wanted to. BYLT's Rudzani took his time and sent me more than one email helping me process an exchange, and I greatly appreciated his care. My experience with BYLT's customer service has been stellar. Thanks guys!
Top-notch products AND service!!
Aside from the top-notch quality of all of their products that has kept us coming back, I recently have been impressed with Bylts Customer Service and their prompt response to an issue I had with an order. I inadvertently put some wrong information on an order, and their customer service team was responsive and quick to help me and correct the issue. They went above and beyond what I would’ve expected them to do, and because of this, I will always be a loyal customer. Thank you Bylt for prioritizing great customer service!!
“Fees” to return are outrageous
I ordered a tank top that dos not fit well. It’s a barrel style fit and not made for an athletic build. With shipping, it was $27.95. Returning the item after paying “fees”, I received a $15.95 refund. I just paid $12 to try on their shirt.
Stick with Amazon, where you can order and try things on for FREE. This place is a rip off and I warn others not to shop here.
I’ve been wearing BYLT for about 4…
I’ve been wearing BYLT for about 4 years now. The first pair of pants I’ve bought are still holding up great! The customer service is excellent as well! Anytime I’ve ordered a wrong size and needed an exchange/refund, it was quick and easy.
Krystel provided amazing customer…
Krystel provided amazing customer service. I had a problem with my order and didn't want a bot—she emailed back in 10 minutes and fixed everything within 30 minutes of me placing the order. So impressed!
Excellent customer service
I wanted to leave a review not only to say that my sons-in-law love BYLT clothes but that with my order for the holidays I had an issue and customer service was excellent and resolved the issue promptly. Highly recommended not only their clothing but their customer service as well.
Terry was great
Terry was a great customer service representative and took care of my problem promptly and very satisfactorily. Great team, and a great product.
BYLT the best clothes I’m loving it
BYLT the best clothes I’m loving it . The fit is on point and the fabric is so comfy. Perfect for a casual day out or dressing up for a night out. Great quality for the price I really recommend. BYLT also have the best costumer service thanks BYLT and special thanks to Ruzdani.
BYLT has provided me an entire wardrobe…
BYLT has provided me an entire wardrobe that suits me for who I am physically, mentally, and emotionally. I’m a former television commercial actor/ print model and, if I may so say myself, have aged very well and the Coastal Overshirts combined with the Everyday Pants 2.0 give me a taste of yesterday. The clothes look fabulous on me and they’ve superseded my expectations as far as customer service goes!
This is the first time I’ve purchased…
This is the first time I’ve purchased anything from your company. Some of the items didn’t fit right, but Terry was very helpful with walking me through the process of exchanging.
Thank you very much
i’ve been a customer good customer service
i’ve been a customer since you guys open the business starting with your first shirt love the products almost all I wear.Terry assisted me quickly with my request from an order that never showed up he made it happen within a few messages, I know things happen! This was the fist time I didn’t receive a order and I probably ordered over 60 times
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