I ordered from Germany. Absolutely great customer experience. The board was delivered asap. Everything was taken care of. It was packed well and nothing was damaged! Best shop ever!
Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Se hva andre synes
Great quality good price mystic wetsuit hoodie really kept the wind out when I was on my jet ski over the weekend would highly recommend one I’m 5-ft 7 12.5 stone bought the large which was a perfect... Vis mer
Exceptionally well priced and amazing customer service. Bought a pair of wakeboard bindings and they were shipped really quickly. Unfortunately Royal Mail made a mistake with the Delivery but Joe from... Vis mer
Very good communication with the staff. Put together a package which wasn't on the website at a very good price and a changing robe thrown in as well. The ski was well packaged and arrived in pristine... Vis mer
Informasjon om virksomheten
Skrevet av virksomheten
At Buy Wake we have the right product for you, ready for next day delivery. We pride ourselves in providing the highest level of customer service, matched with top quality knowledge. Whether you are new to riding or an experienced watersports enthusiast, we are here to help our customers find the right product to boost their time on the water.
Kontaktopplysninger
The Sidings, New Line Industrial Estate, OL13 9RW, Bacup, Storbritannia
- 01202 237306
- sales@buywake.co.uk
- buywake.co.uk
4,8
Enestående
198 anmeldelser
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Thank you for your service.
Thank you for your services and for making it possible to send the merchandise to Puerto Rico.
Very grateful and keep going.
16. oktober 2024
Excellent range of products and competitive pricing
The first time I have used this company. It has a great range of products at very competitive prices. The life jacket that I bought is a "traditional" one - ideal for sea and river kayaking. No bells or whistles but totally reliable and life saving 👍
2. oktober 2024
Nice shop 🤙👍
1. oktober 2024
Fantastic service and products
Fantastic service and products, would highly recommend
30. september 2024
Great friendly service
Conor was really helpful and answered all my questions really promptly. My order was quickly despatched and arrived quickly. ⭐️⭐️⭐️⭐️⭐️ 5 stars
26. september 2024
Beware deduction on returned goods
Good range of products on their website but their refund/return policies for online shoppers are harsh and unethical.
A product was shipped to me which didn't match the sizing described on their website size chart. It may even have been mislabelled with an incorrect size. I have photos as evidence of this.
No choice but to return the garment as it was about 5" smaller than described on their size chart.
Still, when it was returned (unworn and in original packaging) they deducted the original shipping fee and a re-stocking fees from my refund.
If it had matched the listed size/dimensions I'd have kept it.
But as it stands I've paid a £penalty.
5. september 2024
Anmeldelse skrevet uten oppfordring
Svar fra BuyWake UK
Hi Claire,
We shipped you the correct size wetsuit that you ordered. This item was not mislabelled and matches the size guide supplied to us by the brand.
Our returns fees are clearly stated on our website along with any additional restocking fees.
"Any refund requests will not include the cost of the original shipping charges,"
"We operate a Returns Fee of £5 per returned wetsuit to be deducted from your refund. We deem this fee necessary to cover the costs in processing wetsuit returns, with regards to checking, cleaning and restocking."
I'm sorry that you weren't happy with our service on this occasion, but we simply followed our policy on returned goods.
Regards,
Conor
Fast delivery and great service
Fast delivery, great product all as described - recommend
4. september 2024
Svar fra BuyWake UK
Greatly appreciate the recommendation
Fast delivery
My order was sent straight away and I received it the day after ordering. Great service!
28. august 2024
Svar fra BuyWake UK
Thank you for the feedback
Very informative.
Great service, really informative about buying a wetsuit that fits. Very happy with my purchase.
19. august 2024
Svar fra BuyWake UK
Happy to be of assistance
Svar fra BuyWake UK
Pleased to hear your happy with our service
Excellent
Excellent products and customer service from BuyWake UK, I would highly recommend.
1. august 2024
Svar fra BuyWake UK
Thank you for the feedback and recommendation
Svar fra BuyWake UK
Thank you for the positive review
Highly recommend Buy Wake UK.
Highly recommend Buy Wake UK.
Cheapest price online for the knee board I wanted and with free next day delivery. What more could you want!?!?
5. august 2024
Svar fra BuyWake UK
Very happy to hear you're so delighted with our service
Very happy customer
great pricing, easy to use website and quick delivery. Pump and sacks worked better than expected. It was like having a new boat
2. august 2024
Great service
Great service. Bought a board for my little girl, and they were very helpful.
22. juli 2024
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