I ordered from Germany. Absolutely great customer experience. The board was delivered asap. Everything was taken care of. It was packed well and nothing was damaged! Best shop ever!
Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Se hva andre synes
Great quality good price mystic wetsuit hoodie really kept the wind out when I was on my jet ski over the weekend would highly recommend one I’m 5-ft 7 12.5 stone bought the large which was a perfect... Vis mer
Exceptionally well priced and amazing customer service. Bought a pair of wakeboard bindings and they were shipped really quickly. Unfortunately Royal Mail made a mistake with the Delivery but Joe from... Vis mer
Very good communication with the staff. Put together a package which wasn't on the website at a very good price and a changing robe thrown in as well. The ski was well packaged and arrived in pristine... Vis mer
Informasjon om virksomheten
Skrevet av virksomheten
At Buy Wake we have the right product for you, ready for next day delivery. We pride ourselves in providing the highest level of customer service, matched with top quality knowledge. Whether you are new to riding or an experienced watersports enthusiast, we are here to help our customers find the right product to boost their time on the water.
Kontaktopplysninger
The Sidings, New Line Industrial Estate, OL13 9RW, Bacup, Storbritannia
- 01202 237306
- sales@buywake.co.uk
- buywake.co.uk
4,8
Enestående
197 anmeldelser
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Fast delivery and great quality…
Fast delivery and great quality products in great prices!
8. april 2026
Kind and responsive and fast shipment
Kind and responsive and fast shipment. Good customer service.
31. mars 2026
Good product and timely
31. mars 2026
Svar fra BuyWake UK
Thank you for taking the time to leave us a positive review
Svar fra BuyWake UK
Really appreciate the 5* feedback
Svar fra BuyWake UK
Thank you for the 5* review
Great products at great prices
Great products at great prices. Quick delivery along with very good customer service. Highly recommend.
9. februar 2026
Great company
Great company - responsive and gave good advice on which board and equipment to purchase.
24. september 2025
Not happy having to pay £10 to return a…
Not happy having to pay £10 to return a wetsuit. £5 for postage and £5 for cleaning the wetsuit (which I never tried on) surely washing the product makes it second hand?!
13. januar 2026
Svar fra BuyWake UK
Hi ,
Sorry the wetsuit wasn't what you expected, please note we use the manufacturer images to be as accurate as possible. Regarding the fit, wetsuits are designed to be a very tight 'second skin' to stay warm, which can make them seem much smaller than standard clothing.
Regarding the fees, as a specialist shop rather than a global giant like Amazon, we have to cover the actual costs of return shipping and the manual labour involved in checking and restocking technical gear, this allows us to maintain our highly competitive pricing
All of this information is available on our website prior to purchasing, both on the individual product pages and Returns page.
Whilst we appreciate your business and feedback, we feel a 1* review is unjustified. We supplied the purchased product swiftly and efficiently at a heavily discounted price and have received a poor review of our services because you failed to check our returns policy.
Regards,
BuyWake Team
BE WARNED
BE WARNED!
I cannot believe you nave to pay £10 to return a wet suit to this company, I didn’t even try it on. Didn’t like the style as it looked different from from the image online plus I could see it was too small, the sizing on the guide is totally out.
Will not be ordering from this company again, Amazon sell wetsuits so I’ll purchase one from there.
14. januar 2026
Anmeldelse skrevet uten oppfordring
Svar fra BuyWake UK
Hi ,
Sorry the wetsuit wasn't what you expected, please note we use the manufacturer images to be as accurate as possible. Regarding the fit, wetsuits are designed to be a very tight 'second skin' to stay warm, which can make them seem much smaller than standard clothing.
Regarding the fees, as a specialist shop rather than a global giant like Amazon, we have to cover the actual costs of return shipping and the manual labour involved in checking and restocking technical gear, this allows us to maintain our highly competitive pricing
All of this information is available on our website prior to purchasing, both on the individual product pages and Returns page.
Whilst we appreciate your business and feedback, we feel a 1* review is unjustified. We supplied the purchased product swiftly and efficiently at a heavily discounted price and have received a poor review of our services because you failed to check our returns policy.
Regards,
BuyWake Team
Good gloves and promt delivery 👍
10. desember 2025
Great experience thank you.
21. november 2025
Excellent quality
Excellent quality. Recently bought variety of wetsuits, summer and winter from Mystic range.
Really superb quality both summer and winter thickness and material great buy at a really reasonable price. At checkout I was lucky enough to be able to be offered a discounted Mystic Neoprene hoodie. Amazing value for money. Really good quality and fantastic addition to the wetsuits.
The customer service is outstanding. I had bought an item then very quickly realised I had forgotten to add a purchase after checkout. I went ahead and bought the second item seperately incurring two delivery charges. I immediately contacted Buy Wake via email and asked politely if there was anything they could do. They kindly refunded one of the delivery charges and sent both orders in one delivery.
I was extremely impressed with how quickly they replied and how kind they were its not often in my experience these days to get a reply from a 'human' so incredibly quickly if in fact at all. The items actually arrived the following day. Excellent service and fantastic quality water sports gear.
I would Highly recommend Buy Wake.
I would give 10 stars if it were possible.
17. november 2025
Expensive returns process.
I placed an order for short sleeved wet suit and the next day I received a company email suggesting that ordering two different sizes might be diligent as around 50% of customers order the wrong size which I did.After deciding which size to keep I started the returns process and that’s when I discovered it would cost me five pounds to return the item plus another five pounds for a handling charge,ten pounds in total ! So buyer beware.
25. november 2025
Anmeldelse skrevet uten oppfordring
Svar fra BuyWake UK
Hi Carl,
Sorry that you feel that we only deserve a 3* review, and that you are disappointed with our returns process.
We have attempted to make our returns process as clear as possible with various links to the charges on our website.
https://support.buywake.co.uk/returns
At BuyWake UK we mostly deal in clearance and end of line products and in order to keep our pricing as low as possible we impose some charges for returns.
We make no profit from these charges they are simply to offset the cost of return/outbound shipping and staff costs for checking/processing the returned goods.
Conor
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