Butterflyeu Anmeldelser 

I bought an SP Butterfly mixer, Order #4636, purchased online from butterfly.eu.com on May 2, 2026. I have experienced repeated problems with the product:

Broken jar on delivery: One of the jars arrived broken. I reported the issue on June 4 and received a replacement on June 12.
Loose/flimsy jar handles: The handles on all the jars are either loose or flimsy, raising concerns about their durability and safe use.
Metal washers coming loose: Four days ago, while grinding softened coconut shreds and green chili, I noticed that the two metal washers—one round and one square—had come off their respective mountings. I had considerable difficulty fitting them back into place.
Plastic spindle broke and contaminated food: The following day, while grinding softened coconut and green chili, I heard a distinct grating noise from the grinder. When I stopped the machine and inspected it, I found that the plastic spindle had broken. Although the mixture had been ground, I noticed that small pieces of broken plastic had mixed into the food. I am very dissatisfied with the company, as my email and WhatsApp calls have elicited no response.

Don't recommend this website and product

Worst product

Very disappointed with both the product and the overall experience. The quality is very poor and not worth the price. I would not recommend purchasing from Butterfly Europe. Save your money and consider other brands with better quality and customer service.

Refused returns after giving no responses . Had to file a consumer complaint . Please avoid buying from here .

Initially I trusted this website, it looks i get coughted The product and service are very poor. I received my order after two weeks after I made the payment, even i didn't complained for the late delivery but after I received my first order streight away I contacted them by Chat service on 5th of march and i sent the picture of the faulty product they accepted it was faulty and damaged item and promised to dispatch a new one on next day but still i haven't received yet almost one month Actually after i opened the box the product was not looks like a new all over the place rust even the box is looks like used / old/ smelly as well.

Initially they replied for my whatsapp message After that there is no any reply I sent an email too.

I made so many calls, two times they answered (male voice) he said he don't have authoriry to access the system there for he collected all my order detail and promised he is going to pass the information to the relavant department but so far no any reply or solution. finally i spoke to the staff the name he said Dinesh on friday 15th of March , again he said same answer that he is going to pass this message.

looks like not trusted company don't get cought to this advertisement. I'm very disappointed.