My order with the extra charge for 24-hour delivery was never dispatched. I contacted them by email and via live chat, but was completely ignored. Eventually, they refunded my money. Very unprofession... Vis mer
Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Se hva andre synes
Order not received, no replies to emails requesting update. 18 days since order and nothing received. Tracking number not tracking. Emailed x2 but no response on either ocassion. Tried live chat o... Vis mer
Avoid. Purchased £110 shoes as a gift, they arrived as if they had been used as a football for the past year. Box was beyond unacceptable as a gift. Returned promptly, refunded promptly in fai... Vis mer
My first visit to the Burrows & Hare shop was helped by the friendly staff who made browsing the range of clothes and accessories worth the visit to Oxford on it's own. I didn't find the trousers I... Vis mer
Selskapet har svart
Informasjon om virksomheten
Skrevet av virksomheten
Burrows & Hare, men's lifestyle and grooming for a new generation of discerning gentleman. Our vision for every item, is that it be beautifully crafted, built to last and live organically with those who wear it and within its environment.At Burrows & Hare we believe in opting for a higher quality of product, made by skilled and talented people. Through classic styling, quality materials and meticulous finishing, each product becomes timeless, making it a modern classic. Overall, we align our lifestyle philosophy with "buy less but buy better quality goods" it strives towards reducing waste, pollution and misconduct against labour force. Be it in a small way, it honours the craft and product itself.
Kontaktopplysninger
Westgate Shopping Centre, , OX1 1TR, Oxford, Storbritannia
- 01865203344
- customerservice@burrowsandhare.co.uk
- burrowsandhare.co.uk
2,3
Under middels
235 anmeldelser
Ingen tidligere historie av å be om anmeldelser
Denne virksomheten har ikke oppfordret kundene i det siste, og anmeldelser er derfor kanskje ikke representative
Har ikke svart på negative anmeldelser
Slik bruker virksomheten Trustpilot
Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
Posh
Product took a while to arrive, but was packaged well and even came with a reusable company bag. Lot's of nice touches.
25. mai 2022
I got ma different product
I got ma different product. I ordered iphone 13 pro case and got an iphone 13 case.
The case does not fit my phone.
25. mai 2022
Very happy
Very happy. Item at a great price, exactly as described and arrived quickly. Minus one star for plastic packaging though.
25. mai 2022
Quality goods and excellent service…
Quality goods and excellent service in-store and on line.
24. mai 2022
Excellent fast service....staff gave me…
Excellent fast service....staff gave me advice on sizing which was spot on. Can't fault them.
23. mai 2022
Great product, quick delivery
Great experience, easy to order, very speedy delivery, and the jacket was just as described and true to size. Will come back.
21. mai 2022
never received my item after many weeks
18. mai 2022
2 week wait from order then told out of stock!
Item went out of stock and wasn't notified until I chased the order 2 weeks later. Poor.
6. mai 2022
Customer services and product quality
I hadnt got updates on my delievery for a few days so I emailed them and they called me within minutes of me sending off the email to customer service and they answered my question very well and explained that some socks i had ordered with my other items was out of stock so kindly offered to pack me 2 other socks in place of the one i initially ordered with my larger item and refund me for the socks which is very kind of them and appreciated. Once i got off the phone from them i got a shipping notification and received my parcel the next day. Customer service 10/10 and the items themselves that i had bought for my boyfriend are amazing quality and look and feel so lovely. Very glad i came across this brand and would recommend.
4. mai 2022
Great service and good product
3. mai 2022
Terribly delayed email responses
Terribly delayed email responses, no first time buyer discount
17. april 2022
Fast and efficient.
16. april 2022
Well as I haven’t received it yet how…
Well as I haven’t received it yet how can I review it. Nobody replied to my enquiries!
13. april 2022
I simply haven’t received my purchase!
12. april 2022
Every time I've dealth with Burrows and…
Every time I've dealth with Burrows and Hare the products have been great and the shipping has been quick.
9. april 2022
Hard to find product delivered quickly…
Hard to find product delivered quickly and safely
4. april 2022
Dette er Trustpilot
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