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Bunk Campers Anmeldelser 

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TrustScore 3.5 av 5

3,5

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For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon

Se hva andre synes

Vurdert til 2 av 5 stjerner

Approx 4 months ago, bunk campers was taken over by indie campers, which laid off a load of staff and reduced customer service and roadside assistance to AI bots. It’s impossible to talk to anyone, an... Vis mer

Vurdert til 5 av 5 stjerner

The team at the Dublin location were wonderful! The same rental associate, Alfaz, helped us at the start and end of our 10-day trip. He was very helpful and professional. Camper was ready right on tim... Vis mer

Selskapet har svart

Vurdert til 5 av 5 stjerner

We picked up from the “London” location and we dropped off in Edinburgh. The process for pick up and drop off was so easy and relaxed, the places were busy but organised, the staff friendly, competen... Vis mer

Selskapet har svart

Vurdert til 3 av 5 stjerner

The vehicle was fantastic. The worst part was the service we received during pick-up. We waited for over an hour for someone to attend to us; they even served other customers who arrived later. Then,... Vis mer

Informasjon om virksomheten

  1. Bobilutleie
  2. også i
  3. Feriebolig
  4. Ferieutleiebolig
  5. Selvbetjent overnatting
  6. Søkesider for reiser

Skrevet av virksomheten

Established in 2007, Bunk Campers are campervan and motorhome specialists. As one of the UK & Ireland's leading campervan and motorhome rental companies, we're an internationally recognised tourism brand and trusted partner for some of the world’s leading travel promoters. Each year we welcome guests from over 40 countries to their driving adventure in one of our modern, well-equipped campervans or motorhomes.

Choose the Bunk Camper that best suits you

Skrevet av virksomheten

Step into the driving seat and onto the freedom of the open road. With cosy dinettes, functional kitchenettes, clean bathrooms & smart storage, our campervans and motorhomes are custom built to our specification so you can combine the thrill of adventure with the comfort of home.

Adventures you will never want to end

UK & Ireland Campervan Hire

UK & Ireland Campervan Hire
A campervan holiday is more than just reaching a destination; it is about the memories you create along the way. From hidden spots and authentic experiences, our itineraries and guides will ensure that your journey with us is filled with authentic experiences and moments you will cherish for a lifetime.

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Book your Bunk!

Our vehicles are expertly selected to offer quality, choice and value.


3,5

Middels

TrustScore 3.5 av 5

2k anmeldelser

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3,5

Alle anmeldelser

(1 771)

145 anmeldelser i de siste 12 månedene

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Virksomhetene kan ikke betale for å skjule eller tilby belønning for anmeldelser på Trustpilot. Anmeldelser er meningene til individuelle brukere og ikke Trustpilot. Mer informasjon

Vurdert til 4 av 5 stjerner

Simple, efficient and what we wanted

Simple booking process, good communication throughout including a call on the day off collection enquiring as to time of our arrival.
Good camper, well equipped and clean.
No complaints, would use again!

6. oktober 2025
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Svar fra Bunk Campers

Thanks for the great review Dawn!

Vurdert til 5 av 5 stjerner

Very good customer service

Very good customer service. Excellent campervan.
Only downside was not having the bike rack as requested, but the staff were apologetic and tried to find a solution. Ended up with free diesel as compensation.

18. oktober 2025
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Thank you for your 5* review Struan!

Vurdert til 2 av 5 stjerner

Decepción

Alquilemos la autocaravana para 7 noches, la primera noche nos dio error la calefacción y la nevera a causa que la bateria bajaba a 10w lo sabemos debido a que nosotros tenemos autocaravana. Por la mañana temprano llamemos y tuvimos que volver a Dublin a que revisaran la bateria, despues de perder toda la mañana nos dicen que la bateria esta bien y que todo funciona perfecto, claro después de conducir durante hora y media la bateria se había cargado. Nos fuimos igual. Por la noche despues de estar parados una hora vuelve a fallar, no teniamos ni calefaccion ni nevera. Asi que perdimos un dia y estuvimos sin calefacción ni nevera.
Eso si Gabriel nis atendió muy bien en todo momento y encima hablaba español. Lástima el servicio y la limpieza de la autocaravana. El interior tenia muchos desperfectos, cajon y armario que se habrian en lss curvas, mesa imposible de mover....
Muy decepcionados.

8. oktober 2025
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Svar fra Bunk Campers

Thank you for your feedback. We're sorry to hear you encountered issues during your hire. Our On Road Support team is always available to assist with technical concerns while you're on the road - they can be reached via the QR code in your vehicle or by phone.

We're pleased to hear that Gabriel provided excellent service, and we’ll be sure to pass along your kind words.

Vurdert til 2 av 5 stjerner

Poor attempt at customer service

On arrival, things weren’t looking great with people already waiting three hours to pick up their van. By the time it was our turn we were given a rapid fire induction without clear instructions. During our trip the fridge broke, the heating and the hot water malfunctioned and on discussion with the phone support we were told that we were due compensation - none came! Instead on return of our vehicle, a pre-existing source of damage to the van was blamed on us and despite us trying to dispute the issue the company withdrew money from our account without discussion or addressing our dispute. For the amount of money a poor effort in terms of customer service and follow through.

27. september 2025
Anmeldelse skrevet uten oppfordring
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Svar fra Bunk Campers

Thank you for your review, we're sorry to hear you experienced some issues while on hire. We advise all guests requesting compensation to reach out to our Customer Care Team after their hire so this can be investigated. Please feel free to reach out to our team at enquiries@bunkcampers.com who can walk you through next steps.

Vurdert til 5 av 5 stjerner

Very satisfied with Bunk!

Very nice and helpfull employees who give you all the information you need. Check in and out we quite quick. The camper was very nice and with all the things you need included. Thanks a lot for this great holiday with your camper! We will be back.

18. oktober 2025
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Thanks for the 5* review Sandra, we're thrilled to hear you had a great holiday and hope to see you again soon.

Vurdert til 4 av 5 stjerner

Great campervan experience

Picking up and dropping off the motorhome was great. Very easy, and straightforward. We had great support from the team when we had a water leak.
We didn't realise that we had a 'mystery ' camper and were very disappointed that we had to drive a six berth motorhome rather than the small slider campervan that we expected, and thought we had booked. Coming from NZ, we struggled with the size of the motorhome on both the motorways and the narrow roads we had to drive on in many parts of England.
However, the motorhome was clean and very comfortable to live in for the two weeks we had it.
It could possibly be improved by including some outdoor chairs and leveling ramps. We were often parked on uneven sites.

26. september 2025
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Svar fra Bunk Campers

Thank you for your review. Our mystery vehicles are offered at a lower nightly rate, and are guaranteed to be at least the berth you book, but can be a larger vehicle. Details on our Mystery vehicles can be found on our website, alongside details of additional extras to purchase such as camping furniture and levelling blocks. Thank you once again for your feedback, we're glad to hear you had a great trip and hope to welcome you back soon.

Vurdert til 5 av 5 stjerner

Will be back

Very happy with our campervan trip trough Ireland, Bunkcampers was super helpful with early pickup since our flight got moved to a earlier time.

Definitely recommend it, we will be using Bunkcampers again in the future.

Just a heads up, you need to have your license for at least 2 years as of the pick-up date. We did not realise so not everyone in our party was allowed to drive.

I also recommend getting the value pack, everything included makes it even more comfortable and makes the drop-off easy and smooth.

22. september 2025
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Svar fra Bunk Campers

Thank you for the 5*s! We're so happy to hear you had a great trip. All information regarding driver license requirements can be found on our website and booking confirmation. We hope to welcome you back again soon.

Vurdert til 1 av 5 stjerner

Très mauvais avis

J'ai rendu le camping car le 10 octobre.
Le responsable a fait le tour du véhicule et m'a dit que tout était parfait.
Quelle est ma surprise de découvrir que ma caution a été débité le jour même.
On me dit maintenant qu'il y a un dommage sans me donner de détail.
Sauf que j'ai signé le checkout et que tout était ok .

9. oktober 2025
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Svar fra Bunk Campers

Thank you for your feedback. Following our assessment, it appears the incorrect fuel type was used to refill the diesel tank, resulting in significant repair costs. A damage invoice has been sent to you via email for reference.

If you would like to discuss this further, please don’t hesitate to contact our team.

Vurdert til 4 av 5 stjerner

The pick-up process was a bit chaotic…

The pick-up process was a bit chaotic and documents had to be filled out multiple times, even though we had already filled them out online in advance.
During the vehicle handover, only the bare essentials were covered. For someone without camping experience, this was certainly not enough (e.g. the on-board computer had to be switched on manually, which was not explained to us in advance, so we had to drive back after setting off)! We also had to point out that the bedding we had booked and the Silvershields were not available.
We had a new vehicle with low mileage. Technically, everything was fine, except for Apple CarPlay. This did not work (with or without a cable connection) in 98% of cases. This was extremely annoying and would have made navigation much easier.
The return was quick, smooth and without any notable incidents.

6. oktober 2025
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Svar fra Bunk Campers

Thank you for your feedback. We appreciate during peak times collections can take longer, and appreciate your patience. Our On Road Support team are available if you have any questions or issues while on hire, and can be reached via the QR code in the vehicle or by phone. We're glad to hear overall you enjoyed your holiday and hope to welcome you back again soon.

Vurdert til 5 av 5 stjerner

“The Road-Trip of Our LIFE” seeing and hearing that the…

When seeing and hearing that the Europa4 Motorhome, was not just suitable to our needs for the important reason!!
But also catered for Dogs.
That was the game changer..
As unfortunately,, my Wife has MND (Motor Neurone Disease)
Her mobility and movements are at 10% at best..
Having the Bunk Camper Europa 4 meant that she had both Comfort and her 2 besties on board.. it was the most brilliant experience that we could expect for, “ in my wife’s condition!! Thank you!!!

26. september 2025
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Thanks very much for the 5*s Des! It's great to hear we could accommodate your family comfortably and that you had a fantastic trip. We hope to see you again soon.

Vurdert til 5 av 5 stjerner

Our camper fitted 6 adults comfortably

Our camper fitted 6 adults comfortably. We had everything we needed for our trip, lots of helpful info and the camper was comfortable to drive.

26. september 2025
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Thank you for the 5*s Kathy!

Vurdert til 4 av 5 stjerner

Our tour for Scotland in camper van

Very basic vehicle for a month on the road. However, everything on it worked. Very hard to refill the gas bottle as a reduced number of refilling stations carry this service.
Perhaps a motorhome would had worked better for us.

10. september 2025
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Svar fra Bunk Campers

Thank you for your review. We're glad to hear overall you had a good trip and hope to see you again soon!

Vurdert til 5 av 5 stjerner

Peak trip

Staff very welcoming and supportive from beginning to end of our trip
We loved our campervan, modern and spacious and easy to drive, well equipped, we had a lovely trip and would definitely use Bunk campers again

2. oktober 2025
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Svar fra Bunk Campers

Thank you for the great review Simon! We hope to welcome you back again soon.

Vurdert til 5 av 5 stjerner

Camping sites

It was a great experience ⭐️⭐️⭐️⭐️⭐️

26. september 2025
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Thanks for the 5* review Rakesh!

Vurdert til 1 av 5 stjerner

Poor Time Management

My wife and I arranged a rental agreement with Bunk Campers many months prior to our pick-up date of 9/26/25. We were told that the pick-up time-frame was between 1430 and 1630. We were to let the branch know what time roughly we were planning on coming, and we let them know in advance that we would be coming around 1430-1500. We finished with our Guinness Storehouse tour and headed straight to the pick-up location around 1430. After filling out some final paperwork, we were told to take a seat in the garage waiting area until we were called for our informative walk-through/around of our van.

We waited roughly an hour and half while we waited for the groups that were there ahead of us to get there vans. It wasn’t until we noticed that groups that came AFTER us were getting their vans before us that we began to question something may be up. After nudging from my wife, I decided to speak with one of the staff to see what was going on. He informed us that our van was not even on-site and that they found out around 1230 that the van needed an oil change. My wife and I were visibly upset by this information because it was a perfect day weather-wise in Ireland (which we found to be a rarity as we did not see nice weather like that for the remainder of our trip) and my wife had put together a strict itinerary in the preceding months that only allotted a max of 2 hours to pick up the van. Had there been some communication about the delay in getting the van beforehand (even a quick text or email), we could’ve shown up at the later end of the pick-up timeframe and gotten in all of our sight-seeing on our agenda. Because there was no communication about the delay until we were already there, we ended up not getting to a huge chunk of our Dublin itinerary which left my wife in tears. It was not until 1726 (just 4 minutes before the contract would have been null-and-void) that the van showed up on the premises. This meant that it was dark out by the time we got back into Dublin City centre and could not do any of the things we originally had planned.

The worst part of all was that there was absolutely zero accountability or compassion shown by any of the team members present that day on site. The main guy we dealt with (I cannot recall his name) even went as far to basically say “it is up to you if you let this ruin your vacation” to my wife that was visibly in tears. Never once did any of the team members apologize or admit to their lack of communication. They all just became defensive and aggressive saying things that only aggravated and upset us more. The lack of customer service coupled with losing around 3 and a half hours to the waiting room area (we didn’t leave the property until 1800) made for a terrible start to our time in Ireland. We understand that these things happen and it was not in any of the team members’ control that the van was not ready-to-go when we showed up, but it was ultimately in their control to communicate which they did not do in any capacity until prompted by us.

Ultimately, the van ended up running nice and being a good experience for us being new to camper-vans but the bad impression that the initial pick-up experience left outweighed the good aspects of the whole experience. We will never get that time in Ireland back and time is worth more than money. My wife and I are not very well-off and saved up for over a year to be able to take this trip, and my wife put so much time and energy into planning every detail so it was incredibly disheartening that we only got one morning and afternoon in Dublin.

26. september 2025
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Svar fra Bunk Campers

Thank you sharing your experience. We're very sorry to hear about the delay and lack of communication in branch. Occasionally in peak periods delays can happen due to unforeseen circumstances, and we thank you very much for your patience. We're glad to hear you had a good trip in the vehicle. Thank you once again for providing your comments.

Vurdert til 1 av 5 stjerner

Security deposit

Flat wheel, broken toilet and crack in rear wall due to faulty bike rack. Then they never returned security deposit. Never again.

31. juli 2025
Anmeldelse skrevet uten oppfordring
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Svar fra Bunk Campers

Thank you for your feedback, we're sorry to hear your experience did not meet expectations. Security deposits are returned once the vehicle has been checked for damage, and can take up to 10 working days for this to appear in your account. This can take longer for overseas accounts. If damage is found, a damage invoice will be sent advising the cost of the repair. If you would like to reach out to our team for any update on the security deposit, please feel free to call or email.

Vurdert til 5 av 5 stjerner

All great

Great hosting, flexibility (we took the camper one day earlier) and vehicule : 5 star well deserved

13. oktober 2025
Anmeldelse skrevet uten oppfordring
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Thank you for the 5* review!

Vurdert til 3 av 5 stjerner

Not enough explanations about camper

Not enough explanations about camper
They give us without water to begin the travel

3. oktober 2025
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Svar fra Bunk Campers

Thank you for your feedback. We encourage guests with any questions about the operation of the vehicle to reach out to our On Road Support team for assistance. FAQ's and how-to videos can also be found via the QR code in the vehicle.

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