Bug Pets LTD Anmeldelser 122

Great packaging arrived when they said great communication from them Will be ordering again from them when wife let's me get more haha

Lovely healthy adopted mantids & a hand written note explaining each one. Arrived with a heat pack to keep them warm on their journey.

Fantastic customer service, we will definitely be coming back for more bugs.

My son absolutely loves his new mantis and he is already planning his next one

no communication or jumping spider received

Really helpful service, so easy to choose and order. Fantastic packaging, so different from my last experience with another company, which was a poor container and terrible service. She's super lively and inquisitive and in great condition, even the flys came in a fantastic package and we're ready to go. Absolutely will be using Bug Pets from now on. Really happy and cannot recommend them enough!

The product was just as expected and I love her and will take great care of her. However. The website is neglected somewhat. When I first made my purchase it put me throught the whole process of buying, even giving me a delivery date. This led me to waiting an entire day for it's arrival only to be told last minute that the website wasn't updated and there were shipping delays of the product. It got here in the end but I honestly think a frequently up to date store page would help this buisness out as some sections don't exist and the quantity of stock displayed is misleading. Very friendly staff though and options surrounding purchase and refund were accesible and flexible. Thank you.

I was nervous to buy online, especially something like this. They were excellent and informative and everything was well packaged and great.
I plan to buy from them again

Good advice given and quick response to questions.

I was very happy with the whole process sof ordering my beautiful new creature.
The website is easy to use, has a nice selection and delivery was prompt.
My prey mantis turned up healthy and safe in a nice warm, well packed box.
Cannot fault it, will buy from this company again without hesitation and recommend then to anyone who is looking for a creature.

I ordered a mantis starter kit off of them, the mantis arrived healthy and is doing fantastic. Heat pack was still warm on arrival. I will be buying again soon once I feel comfortable I can take care of two mantids at once.

No dispatch confirmation as promised and pretty bad considering it’s live animals - just lucky I was home when they delivered in a cold day..!

But can’t fault the product or little Mantis 5 stars for that.

I ordered the mantis starter kit, and I couldn’t be happier. This was my first mantis, and I was extremely pleased to see that she arrived happy, healthy, well-fed, and well-packaged. The mantis is gorgeous, friendly, and lively, and the kit is extremely high quality and was exactly what I was looking for as my first experience with these lovely animals. I will absolutely be back in the future! :)

Ordered a ghost mantis and giant African. Both arrived in good health, could not be happier with my purchase. Will be ordering again in the future.

giant asian mantis arrived well packaged and healthy. very happy with my purchase.