Brushy Mountain Bee Farm Anmeldelser 

4 327
•
TrustScore 4 av 5

3,9

Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon

For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon

Se hva andre synes

Vurdert til 5 av 5 stjerner

I'm a new beekeeper and have placed several orders with Brushy Mountain. My orders have arrived within a few days (even though I choose "free" shipping), arrive in good condition, and everything is e... Vis mer

Vurdert til 3 av 5 stjerner

I had ordered an obervation hive. It did not ship out for four weeks! I never received any estimation of a timeframe for shipping or delivery . . . until it actually shipped. Too bad it arrived a w... Vis mer

Vurdert til 5 av 5 stjerner

Their prices are a tad bit better than most other Beekeeping Equipment companies, I only wish they would go back to free shipping to any product(s) over $99.00, because with beekeeping equipment, that... Vis mer

Vurdert til 5 av 5 stjerner

As a first-time beekeeper, I went with Brushy Mountain because of their reputation with other beekeepers I know. They did not disappoint. All of my supplies arrived as they were able to ship them. A c... Vis mer

Informasjon om virksomheten

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Opplysningene stammer fra ulike eksterne kilder

Brushy Mountain Bee Farm would like to welcome those who are interested in keeping bees as well as those who are already beekeepers. We are located in two great locations with our Home Office and Manufacturing Center based in Moravian Falls, NC and our second location in New Columbia, PA.


Kontaktopplysninger

3,9

Bra

TrustScore 4 av 5

4k anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Ingen tidligere historie av å be om anmeldelser

Denne virksomheten har ikke oppfordret kundene i det siste, og anmeldelser er derfor kanskje ikke representative

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Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.

3,9

Alle anmeldelser

(4 327)

0 anmeldelser i de siste 12 månedene

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Virksomhetene kan ikke betale for å skjule eller tilby belønning for anmeldelser på Trustpilot. Anmeldelser er meningene til individuelle brukere og ikke Trustpilot. Mer informasjon

Vurdert til 5 av 5 stjerner

Brushy Mountain has been great to deal…

Brushy Mountain has been great to deal with. I've called customer service for help with my online account and they resolved it immediately and walked me through everything until completion. My phone lost signal during an order and I picked it up on my computer. They even emailed me later that there were items in my cart from the phone order.
Good stuff. Great people. Get some!

30. juli 2018
Anmeldelse skrevet uten oppfordring
Vurdert til 4 av 5 stjerner

Great selection of products but a bit pricey on the shipping.

Great selection of products and they are as advertised. I would give them five stars except for their very pricey shipping, unless you can cobble together an order for $100 or more. I would definitely order more things and more often if that were not the case. Otherwise they are outstanding and I would highly recommend them.

30. juli 2018
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

Great customer service

After placing an order online I realized that I actually needed a different item. I sent an email asking if I could upgrade to a different product. Not only did they respond quickly but they shipped the item I wanted the same day and they didn't even charge me for the difference (the new item was few $ more)

Thank you

30. juli 2018
Anmeldelse skrevet uten oppfordring
Vurdert til 4 av 5 stjerner

My equipment purchases are always great…

My equipment purchases are always great experiences. Twice though, I have purchased labels for honey and both times the roll came up less than 250. The first time, it was significantly less. This most recent time, it was 2 labels short. Two labels isn't a big deal - but if it is advertised as 250 labels, you should get 250 labels.

30. juli 2018
Anmeldelse skrevet uten oppfordring
Vurdert til 2 av 5 stjerner

Very slow shipping

Very slow shipping. I called after 3 days and they could not advise why my order had not been shipped/.

30. juli 2018
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

Happy Customer

The products are of the utmost quality and when I mistakenly received the wrong type of frame, they were replaced with no issue!

7. juli 2018
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

Sorry I didn't get back to you sooner…

Sorry I didn't get back to you sooner as it was for my husband's bday. He finally opened it the other day and wad happy. Shipping was within the shipping time. We are still to use it. So we will let you know if any issues
Thank you Susan

6. juli 2018
Anmeldelse skrevet uten oppfordring
Vurdert til 2 av 5 stjerner

Lack of record keeping and professionalism, tried to bill me twice for returned item.

Made a large order at the end of February for 2 complete hives, two suits, gloves, hats, veils near $1000. Not long after I receive notice that the hives and one of the suits is on backorder and how would I like to proceed. After confirming that the backorder should not be more than 4 weeks I tell them that they can send in multiple batches provided that each shipment still qualifies for free shipping. It takes a couple of messages to get someone to respond- but finally its set. So far not to bad- I get two shipments. 1st my 1 of my bee suits, 2 pairs of gloves, veils, hat. With the other items on backorder so shipping later. In the first shipment they have sent the wrong sized bee suit, it fits kinda but is 2 sizes smaller than the one I order. So I contact customer service and they apologize saying they will send me the correct suit with a return label to return the one they sent. This return, they assured me would be at no cost to me. I get the new suit within a week and return the suit the sent me with the return label they sent me - get a notice from UPS that my return package arrived 1 day after I sent it. Still so far so good. April comes along and I finally get my second package. Everything is there - quality looks good. I paid via credit card- so my billing occurs when the packages are sent out. Everything is fine on my end. Seems like that would be the end of the story a solid 3 or 4-star experience. Well fast forward 4 months (July)- I get an email that I have an unpaid invoice. The invoice is for the replacement suit they sent me, plus tax, plus shipping. Yes that's right they contacted me 4 months later to try to bill me for an item I already paid for, plus tax, and shipping, and no I had not received a refund for the returned suit (which would have been weird but in a money in money out- who cares sort of way). Still waiting for this to be resolved- but even so, it shows a real lack of professionalism.
The quality of the products is fairly good- but their business management
and customer support seems really inconsistent.

2. juli 2018
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

I recommend the company and think they…

I recommend the company and think they have a great product and excellent customer service. My only complaint is not against the company or their product. My screened bottom board came in cracked. Will most definitely order from them in future. Thanks guys.

26. juni 2018
Anmeldelse skrevet uten oppfordring

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