Brakes work good the only thing I would recommend is to do away with the costumer having to sign for the package, it’s very annoying. It took three delivery attempts before fed ex final got us.
Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Se hva andre synes
Hello, This is my very first Brompton, and I couldn't be more excited. I've wanted one for quite some time. After placing an order for a C-Line Low-handlebar, I was disappointed to receive an ema... Vis mer
My experience for the last 3 month for my bike was great one of the best decision i made to get my brompton c line tour de france im enjoying it especially in the city.And Big credit to the people who... Vis mer
Brompton are one of those rare companies that go above and beyond when you need them. It just makes it do much easier to buy Brompton bikes knowing that should you have any problems they're there for... Vis mer
Informasjon om virksomheten
Skrevet av virksomheten
For the last 40 years we have changed the way that people get around cities on our folding bike. Each one is handmade in our factory in West London ensuring that they are made to the best quality. The bike is available in a range of colours and options to suit your style and we have a wide range of luggage and accessories to further personalise your bike.
Kontaktopplysninger
Unit 1, UB60FD, London, Storbritannia
- support@brompton.co.uk
- brompton.com
4,4
Enestående
6k anmeldelser
På Trustpilot legger vi vekt på bidrag fra faktiske personer. Denne virksomheten kan imidlertid også bruke KI-verktøyet vårt til å lage utkast til svarene de gir.
Slik bruker virksomheten Trustpilot
Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
Rad super, Vormontage nicht
Das Rad ist sehr schön und gut durchdacht konstruiert worden. Es fährt sich super, das Falten klappt gut und die Endmontage war leicht und schnell.
Leider war der Schaltzug fehlerhaft vormontiert und mit Kabelbindern an falschen Stellen mit der Bremsleitung und dem Motorkabel verbunden, so dass sich der Schaltzug beim Falten verzogen hat. Musste den Schaltzug komplett neu montieren und die Schaltung einstellen. Die Vormonteure sollten besser beschult werden.
11. mars 2026
Svar fra Brompton Bicycle
Hallo Colin,
vielen Dank, dass Sie sich die Zeit für Ihr Feedback genommen haben. Es freut mich, dass Sie mit Ihrem neuen Fahrrad im Großen und Ganzen zufrieden sind, auch wenn es mir sehr leid tut, von den Problemen zu hören, die Sie hatten. Alle unsere Fahrräder werden vor Verlassen des Werks einer Auslieferungsprüfung unterzogen, um sicherzustellen, dass sie in einwandfreiem Zustand bei Ihnen ankommen. Ich entschuldige mich dafür, dass Sie bei der Lieferung Probleme mit den Schaltzügen hatten.
Wir helfen Ihnen gerne weiter, und ich weiß, dass sich bereits ein Mitarbeiter unseres Kundenservice-Teams mit Ihnen in Verbindung gesetzt hat, um das Problem zu lösen.
Sollten Sie in der Zwischenzeit weitere Unterstützung zu einem Brompton-Produkt oder -Service benötigen, besuchen Sie bitte unsere Support-Seite. Hier finden Sie hilfreiche Anleitungsvideos für Reparaturen und Wartungsarbeiten zu Hause:
https://de.brompton.com/s/
Alternativ können Sie unser Kundenservice-Team per E-Mail, Telefon oder Videoanruf kontaktieren. Wir helfen Ihnen gerne weiter:
https://de.brompton.com/s/contactsupport
Mit freundlichen Grüßen,
Lyndon
Brompton Bicycle
Great quality but at this high price …
Great quality but for the price I would expect to not have so many after market expenses for mods to make usable. Most notably replacing the handlebar setup to be more upright. Should be factory option.
13. mars 2026
Allround great experience
Trying subscription to start, used today and very pleased, once I get the fold & unfold sorted.....just getting use.
Ordered 9pm weds, delivered Friday, great service
12. mars 2026
Metro bag large
Metro bag large
Replacing my old faithful bag with this new version which is feels like and upgrade, bigger but lighter .Lots of room for work stuff and overnight too, I'm off to a conference this week and planning to travel by bike and train and feel this new bag means I won't need a rucksack as well.
9. mars 2026
Like-Bike
Very comfortable, safety feeling, Looks cool, very practicable, bike for Life 😊
12. mars 2026
Ein konkurrenzlos klein faltbares und…
Ein konkurrenzlos klein faltbares und durchdachtes Fahrrad, das problemlos in allen öffentlichen Verkehrsmitteln mitgenommen werden kann und dabei auch für größere Fahrradtouren geeignet ist. In der elektrischen Version ist es zudem für ein Pedelec unschlagbar leichtgewichtig.
12. mars 2026
The delivery was unexpectedly quick
The delivery was unexpectedly quick, but there were insurmountable issues with the delivery service, UPS, when trying to arrange a delivery date. You should consider using a different service rather than UPS. An unneeded part (luggage rack with wheels) is being returned. The support for the return is unsatisfactory. I would like to receive a return label, as is standard practice with other retailers (Amazon etc.).
10. mars 2026
Svar fra Brompton Bicycle
Hi Thomas,
Thank you for your feedback. I am sorry to hear that your experience did not meet expectations, particularly regarding the delivery arrangements and the returns process, although I am glad that your order arrived quickly.
We are keen to support you, and I am aware that a member of our Customer Service team has reached out to provide any assistance with your order you may need, and anything else Brompton related.
In the meantime, if you ever need further support with any Brompton product or service, please feel free to visit our support page. It includes helpful "how-to" videos for at-home repairs and maintenance:
https://www.brompton.com/s/
Additionally, you can more about our delivery terms and conditions via the link below:
https://www.brompton.com/support/delivery-and-returns
Kind regards,
Lyndon
Brompton Bicycle
Did the important four things well
Four things:
Had product in stock
Priced fairly
Website was set up well
Shipped in a timely manner
10. mars 2026
Professionalism Good communication related to shipping…
Good communication related to shipping and arrival time. I appreciate the professionalism.
Thank you!
17. februar 2026
Delivered on time
Delivered on time, we'll thought out product hence price but haven't used it yet.
9. mars 2026
What happened to ‚pick up at store‘?
What happened to ‚pick up at store‘?
As I clearly ticked that box and yet saw the bicycle delivered home.
17. februar 2026
Svar fra Brompton Bicycle
Hi Thilo,
Thank you for taking the time to provide us with your feedback. I apologise that your experience so far has not been as expected but I want to reassure you that we are working hard to resolve this matter for you. Please note that subscription bikes are only available for delivery to your home address.
I am aware that a member of our team is already in contact with you to ensure that this matter is resolved.
In the meantime, you can find more information regarding our Brompton bike subscription service here:
https://de.brompton.com/why-brompton/brompton-subscription
Kind regards,
Lyndon
Brompton Bicycle
Borough basket suits my needs just fine…
Borough basket suits my needs just fine and a relative Brompton bargain at £52
9. mars 2026
On time
On time, product great at a first look. Only disappointment is that it's made in China. Nothing against China buy Brits could still make this simple bike in UK! It's a British icon!
9. mars 2026
Worth the hype!
Frictionless process for ordering and delivery.
The bike is worth the hype.
You do really have to lift the seat before you start; sorry lads, I know that's difficult.
9. mars 2026
Delivery wasnn no to attempted item was…
Delivery wasnn no to attempted item was sent back by DPD and Brompton have not replied to my query
9. mars 2026
Svar fra Brompton Bicycle
Hi Aoibhe,
Thank you for your review, although I am sorry to read that there was an issue with shipping your order and for any inconvenience this caused.
Please be assured that your feedback has been raised internally and we are working hard to ensure our expected dispatch times are met in all instances to avoid disappointment.
We are keen to support and I am aware that a member of our Customer Service team has been in touch with you directly to help resolve this for you.
In the meantime, you can learn more about our delivery terms and conditions by following the link below:
https://www.brompton.com/support/delivery-and-returns
Kind regards,
Lyndon
Brompton Bicycle
Dette er Trustpilot
Alle kan gi tilbakemelding på Trustpilot. De som skriver en anmeldelse, har rett til når som helst å redigere og slette den. Enhver publiserte anmeldelse er synlig så lenge en tilknyttet konto er aktiv.
Virksomhetene kan automatisk be kundene om anmeldelser, og disse blir bekreftet som faktiske opplevelser.
Lær mer om andre slags anmeldelser.
Vi har et eget team og smart teknologi som beskytter plattformen vår. Finn ut hvordan vi motvirker falske anmeldelser.
Lær om anmeldelsesprosessen på Trustpilot.
Verifisering kan bidra til å sørge for at anmeldelsene du leser på Trustpilot, er skrevet av faktiske personer.
Det kan gi en skjev TrustScore å tilby belønning for eller be bare enkelte kunder om å skrive en anmeldelse, og dette går imot retningslinjene våre.