Brompton Bicycle Anmeldelser 5 535

Ich liebe Brompton! Ein außerordentlich wertiges Stück Technik, durchdacht bis in die letzte Schraube.
Bestelltes Zubehör wie Seitenständer, Luftpumpe, Gepäckträger oder das geniale Werkzeugtool entsprechen der selben Philosophie und werden schnell und unkompliziert geliefert

Really impressive service from start to finish.
Collection and delivery were all arranged for me, so there was no need to travel anywhere — a huge convenience.
I’ve only had my electric Brompton for seven months, but the rear tyre had punctured, the bike was looking a bit tired, the brake pads had worn down, and the chain had already started to show a hint of rust.
The actual service itself was exceptional. They replaced the handlebar grips, seat post sleeve, chain, sprockets, brake pads (front and back), and both tyres. I was also told they replaced the rear inner tube and the handlebar hinge clamp as a gesture of goodwill. The bike was given a deep clean, properly greased, fitted with a fresh Brompton sticker, and even came back with a keychain. They also repaired and cleaned my bike pump, which I didn’t expect at all.
The result? The bike rides like new.
I’ll admit I hesitated at the £275 cost, thinking I could buy the parts and do some of the work myself — but honestly, it’s worth every penny if you value your time and want expert workmanship. There are no additional charges for parts or labour; it’s a flat £275 for everything. Even better, after doing a bit of research, I discovered that the service can be put through the Cycle to Work scheme, meaning you can effectively have your bike serviced every year at a discount.
A few areas for improvement:

It would have been great if both inner tubes were replaced as standard. For such a comprehensive service — and given how inexpensive inner tubes are — they really should be included.
The same goes for hinge clamps; these are low‑cost parts that arguably should be part of the package.
The process is fairly lengthy. First the empty box arrives, you pack the bike, arrange collection, it goes to Brompton, they service it within a couple of days, and then it’s delivered back to you. In total, the whole process took just over two weeks end-to-end, so having a backup bike is important.

If I were to suggest one thing that would make this service unbeatable, it would be offering a courtesy Brompton while yours is being serviced — maybe one of the C bikes from their hire scheme.
Overall, I’m genuinely glad I got that puncture — it led me to an amazing service that has my bike feeling brand new again.

Bought a refurbished C line, arrived 2 days later in pristine condition, could have been brand new. Everything tight and tidy. My son is using my 23 year old Brompton, after a year without it I could not cope, so this refurb C line is a perfect remedy. The bike is so well sorted after so much evolution, beats all other folders I have tried.

Good quality product, speedy delivery

Spot on shipping and delivery. Ordered my CycletoWork certificate on Monday, ordered bike on Tuesday, delivered on Thursday. Couldn't be better

Absolutely delighted with my e-Brompton. Everything works perfectly.

Great service. Bike rides like new and parts have been replaced that weren't part of the service as a goodwill gesture. Will definitely go down this route of getting the bike serviced again.

I received the bike with a flat tyre
The reflector did not sit well on the handle bar. Neither did the phone quadlock bit! That was definitely disappointing as I was looking forward to this!

The ease with which the bike goes! From disassembly to assembling. Fast, smooth and just playing with fun.

No issue my bike fixed and even transferred my stickers and frame protectors to the new rear frame now looks and rides just like before ! Amazing thank you

All perfect

Excellent sales process, excellent service. And the bike is great as well

Good product. Complicated to put together. Worth every penny!

Zero after sale service!

I was assured that the “Premium Brompton Service” would address the long-standing after-sales service issues the company faces. Unfortunately, that has not been my experience.

When I visited the Junction yesterday to use the supposedly fast service for my electric Brompton, I was told that it is fully booked until further notice. This was extremely disappointing, especially given the promises made about improved service access.

It’s difficult to understand how Brompton plans to resolve its after-sales service challenges while continuing to sell more and more products without strengthening service capacity. Good products must be supported by reliable and accessible customer care — otherwise, customer confidence will inevitably suffer.

I have ridden Bromptons since the late 1990s, and have owned five. The ongoing technical advance of the bikes is extraordinary, and the P line still exceeds my expectations and delights me. I use it for a 16 mile daily return journey and my pleasure with the ride is undimmed.

Brompton Bicycle is the best ever folding bike in the entire planet, because you know everything are fall in the right and proper places when it folds and unfold. The seemless biking so perfect specially the C line 12 speed. It makes you feel like floating in the air so relaxing and enjoyable to ride and a lot of people I come across with always have a good comments, it's so cute, so handy, so light etc. And what makes it great is the after sales program. I had a little issue with my C line upon delivery so I tried to contact Brompton and its so wonderful experience because their representative Karen and most specially David is the best of the best! he given me superior support with care. He walk me thru the process, guided me and never stop caring until a bit problem was resolved. What can you ask for? I had none! i'am so grateful and confident to ride my Brompton, the best choice I ever did and nothing to worry, because I know Brompton support team will be there when I need them. Thank you again Brompton, Karen and most specially David, man you're the best. God bless you...

Very rude and snobby staff. I went into the shop and not only did they have no real knowledge about what they were selling, but when you’re looking at a bike that costs £5,000, you expect the salesperson to know what they’re talking about.

When I mentioned that the information wasn’t correct because I had already researched it before coming to the shop he replied with an attitude. Very unprofessional behaviour, like a pathetic little boy.

I experienced a small part failure on my electric C line battery, I contacted Brompton via their web site and had a response within a couple of hours. After confirming purchase information I received an email advising the whole battery would be replaced with the now upgraded model including a new charger and bag carrier frame. Absolutely brilliant service from a UK manufacturer!