Superb, honestly a breath of fresh air. Most other online phone buyers give you a decent offer online, you send them the phone, they email you back saying "upon inspection, your phone is worth 20% o... Vis mer
Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Se hva andre synes
Sent phone Monday. Money in bank Tuesday. No negotiation. No attempt to reduce offer. Just use these people to trade in your phone. This service is unprecedented in this day and age.
Incredibly positive, easy process. Sent a scratched, cracked iPhone 14 to them on Thursday evening and the full (and very fair) amount they'd offered appeared in my bank on Friday evening, no quibbles... Vis mer
Really smooth process. They weren’t the absolute highest quote I received, but they were much better than the big-name sites, and I’d read reviews about some higher quotes on other sites being reduc... Vis mer
Informasjon om virksomheten
Om Broken Fones
Skrevet av virksomheten
Welcome to Broken Fones, a leader in the UK mobile buy-back market. We specialize in purchasing phones that may have cosmetic damage but remain fully functional. Our mission is to offer fair and competitive prices, ensuring every device’s true value is recognized.
At Broken Fones, we are deeply committed to sustainability. By extending the life of mobile phones, we contribute to a greener, more eco-friendly future. Our Trustpilot reputation showcases our unwavering dedication to transparency, efficiency, and customer satisfaction.
Join us and discover your phone’s worth with a trusted partner that values both your device and the planet.
Kontaktopplysninger
259 Hospital Street, B19 2YF, Birmingham, Storbritannia
- hello@brokenfones.com
- brokenfones.com
Ber kundene om å skrive anmeldelser
Denne virksomheten oppfordrer kundene til å skrive anmeldelser, enten positive eller negative
Har ikke svart på negative anmeldelser
Slik bruker virksomheten Trustpilot
Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
Easy to complete details online
Easy to complete details online, clear instructions how to send and fast payment once delivered.

Svar fra Broken Fones
Amazing service
Amazing service. I wasn’t sure I’d get full amount they offered initially due to the damage of my phone but they stuck to their original price which was may more than I was expecting.

Svar fra Broken Fones
I sent my iPhone 14 Pro on Friday
I sent my iPhone 14 Pro on Friday. The phone arrived and funds put in my bank account within 24 hours. Amount received was expected. I would recommend Broken Fones for selling your mobilez
You service are great all round
You service are great all round, I have been with you for long time now and not had a single problem with any transaction.
First class service
First class service, got pie what was promised. Customer support helped me to get the free postage label as I was struggling to. They also gave me option to get it via post.
Process form valuation
Process form valuation, to posting, to checking and receiving the money as per valuation was quick, easy and straight forward. I was little apprehensive as I had never use Broken Fones. So glad that it was as described and I was kept informed via email.
Good experience again
Good experience again. This is second time I used this company. Well done to you guys.
Easy and quick
Easy and quick. No bother at all, we received the amount without any problem.
My experience was very good
My experience was very good. Very amazing customer service. They granted me full quotation. Will use again.
Kept me up to date with emails…
Kept me up to date with emails throughout the whole process from start to finish.especially happy with the customer service experience which to be honest are hard to com by, spoke to Adam today and he was very professional.
Super simple service to use
Super simple service to use, very low input indeed on my side and I was paid the same day they received my device! Excellent customer service.
Great communication and very fast…
Great communication and very fast service. Would really recommend to anyone selling their old phone.
Fast and efficient service m
Fast and efficient service m. Payment received within 2 days of me sending my phone. Would highly recommend.
My phone was broken so selected right…
My phone was broken so selected right category, I was quoted accordingly. After they received my phone they paid me straightaway.
Last year I sold my phone to this…
Last year I sold my phone to this company. I found process very easy and fully remotely. They kept initial quote and paid me full price.
After two days my phone was delivered…
After two days my phone was delivered to the address via Royal Mail. I was paid via bank transfer. It was very seamless.
Very poor service will not recommend to use them
Posted the phones 2 weeks ago received email that they receive the phone but no payment received till today does not reply to there email and have no other way to contact them

Svar fra Broken Fones
Offered and paid 45% higher than other…
Offered and paid 45% higher than other recycles. Very satisfied with the service. Postage was also free.
It was very easy to set everything in…
It was very easy to set everything in motion on the website. Sending my phone was a doddle with the prepaid label, box and post bag. Dropped it off at the post office on Thursday, next day the phone was received, OK’d and money transferred to my account! Brilliant, thank you for the service.
Offered and paid a good price
Offered and paid a good price, much more that wha I thought. Money was in my account same day as delivery as ke receiving reminders.
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