Ordered product 10 days ago and still not received it. Can’t contact them either by phone or email. Tracking number not recognised by DHL Bought British thinking I would have a speedy delivery but... Vis mer
Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
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DO NOT USE THIS COMPANY. The pillows arrived too late to be used. When I tried to organise a return and refund I could not get hold of anyone. An invalid phone number listed, no replies to emails or... Vis mer
I didnt set my expectations very highb but after the first night to wake up without a knot in my neck was a surprise. I'm a very restless sleeper which means I turn and shift during the nigh between d... Vis mer
Having had a Tempur pillow for many years, which had seen better days. I was very sceptical about getting a new pillow. Having seen several makes of these “Contour Relief Pillows” which looked comfort... Vis mer
Informasjon om virksomheten
Skrevet av virksomheten
The British Pillow Company™ is a UK-based wellness brand dedicated to helping people sleep better, live better, and wake up pain-free. We specialise in premium-quality orthopedic pillows and travel neck pillows designed with advanced ergonomic support and luxury comfort. All our products are crafted with care using high-grade memory foam and tested for real-world results. Whether you're a side, back, or combination sleeper, our pillows are designed to provide personalised comfort and help relieve common issues like neck stiffness, shoulder tension, and poor posture. We’re proud to serve thousands of happy customers across the UK and beyond—always with fast delivery, thoughtful service, and a 30-night sleep trial for peace of mind. At The British Pillow Company™, better sleep isn’t a luxury—it’s a necessity.
Kontaktopplysninger
ASHTON-UNDER-LYNE, OL70PT, ASHTON-UNDER-LYNE, Storbritannia
- support@britishpillow.co.uk
- britishpillow.co.uk
3,0
Middels
223 anmeldelser
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Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
Highly Recommend!
99% of the time, buying something from Instagram is a gamble—but this time, I was blown away! The item from BritishPillow.co.uk arrived incredibly fast, without the usual long wait for overseas shipping. The quality is outstanding, and best of all, it works BRILLIANTLY! My neck pain has already improved, and I’m hopeful it will keep getting better. Highly recommend!
3. mars 2025
The pillow smells damp and mouldy
The pillow smells damp and mouldy. Would like to exchange for a new one please.
28. februar 2025
Pain relief
I have cancer which has gone into bones hoping this pillow helps some of the aches and pains
2. mars 2025
Shipping taking way too long
Shipping taking way too long. Meant to be 2-3 days I ordered on 22nd Feb and still states “in transit”
22. februar 2025
Brilliant!!
8. februar 2025
Money well spent
Pillow was brilliant have been using it for 3 x days and neck and back feel so much
better
1. mars 2025
Good price and quick deliverey.
1. mars 2025
A good night's sleep at last.
My pillow is at last giving me a good night's sleep. It's good support whether lying on my back or side. Would recommend to anyone else who moves a lot through the night and has different sleeping positions.
8. februar 2025
Scam- all over Facebook with great reviews
The phone number is not contactable! I have emailed. I was supposed to receive my two pillows yesterday but have now been told that I must pay for the postage online! I want my money back very unhappy!!!!!
27. februar 2025
Anmeldelse skrevet uten oppfordring
I have been trying to contact this company
I have been trying to contact this company for days. I have sent messages and left voicemails on the number shown on their website. As far a customer service is concerned it appears to be non existent.
21. februar 2025
Anmeldelse skrevet uten oppfordring
aliexpress china
aliexpress china. Ordered two only one arrived. Had no idea it was from china dropshipping. Avoid company
11. februar 2025
Anmeldelse skrevet uten oppfordring
NOT FROM UK
NOT FROM UK, it's from ALIEXPRESS CHINA !! I called them on the local UK number but always going onto voicemail. I saw advertisements everywhere on FB Reels, TikTok etc. Commented stating it's no from the UK and it's a scam, they took the advertisement down straight away. That just proved this is NOT a genuine company or product ! Totally reporting this. I can't stand scammers ! I want my money back !
11. februar 2025
Anmeldelse skrevet uten oppfordring
Quick service pillow came well…
Quick service pillow came well packaged, and is so comfortable best pillow I’ve ever had!
13. januar 2025
Svar fra The British Pillow Company
Thank you so much for your kind words! We're delighted to hear that you're loving your new pillow and that it arrived safely. Wishing you many nights of comfortable and restful sleep! 😊💙
Very comfortable pillow
Very comfortable pillow, using it every day and found it very helpful. Very comfortable and great support for neck. Happy with this buy.
8. februar 2025
Anmeldelse skrevet uten oppfordring
Svar fra The British Pillow Company
Thank you so much for your wonderful review! We're thrilled to hear that you're enjoying the comfort and support of the TBPC™ Orthopedic Pillow. Your satisfaction means a lot to us, and we're grateful for your feedback. If you need anything else or have any questions, feel free to reach out!
Disgraceful...
Disgraceful.... I purchased 2 x pillows at a whooping £65 odd, took 2½ weeks to arrive. And when it did there was 1 missing.
Now needing to wait for them to reply.
Stressed out my tree 🌳
10. februar 2025
Anmeldelse skrevet uten oppfordring
Svar fra The British Pillow Company
We sincerely apologize for the inconvenience and frustration this has caused. This is certainly not the experience we aim to provide. We're glad to hear that you're reaching out to resolve this. Please note that we offer a 60-night return guarantee, so if you wish to return the missing pillow or if there's anything else we can assist you with, don't hesitate to email us at support@britishpillow.co.uk. We're here to help and ensure this gets sorted out as quickly as possible. Thank you for your patience.
Made in China I think
Made in China I think, not UK. Quality ok, but the dip in the pillow where you rest your head is not shallow enough. 7/10
12. januar 2025
Svar fra The British Pillow Company
Thank you for your feedback! We appreciate you sharing your thoughts. While our pillows are designed with comfort and support in mind, we understand that everyone's preferences vary. The dip in the pillow is designed to provide optimal support for your neck, but we will take your comments into consideration for future improvements. If you have any further concerns or need assistance, feel free to reach out to us!
It was a lot smaller than I thought it…
It was a lot smaller than I thought it would be
17. januar 2025
Svar fra The British Pillow Company
Thank you for your feedback! We're sorry to hear that the size of the pillow didn't meet your expectations. We understand how important it is to have the right fit. If you would like to discuss a return or exchange, please feel free to reach out to us at support@britishpillow.co.uk. We're here to assist you in any way we can!
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