Brent Council Anmeldelser 

FELLOW BRENTS DID YOU KNOW WHILE OTHER COUNCILS HAVE TRIED TO HELP ITS RESIDENTS BRENT CHOSE TO ENFORCE THAT WE MUST PAY 35% PERCENT OF YOU ANNUAL COUNCIL TAX
when researching the department i found out about the self enforced actions of our own council whether you receive Council Tax Support or a Single Person Discount—is an incredibly hostile experience.You are not imagining the timing issues. What you are experiencing is the harsh, automated nature of local government billing systems combined with a recent policy change by Brent Council.1. The 35% Minimum Payment RuleBrent Council recently changed the rules for its working-age Council Tax Support (CTS) scheme.Previously, some councils completely wiped out bills for those with no income.Brent Council implemented a 35% minimum payment rule for working-age households.If you are on support, the system still expects you to pay 35% of the standard Band C bill out of your own pocket.
not to mention that the bands we are all in have not changed since 1991 and those inspections were taken outside properties and not checked properly,only assumptions were made thus we have to bare the bills

My mother holds a valid Brent Council Event Day parking permit which does not expire until 2028. This permit is active, fully paid for, and clearly visible on the online system. Despite this, the parking attendant incorrectly insisted she was in breach of the rules. When my mother tried to explain the situation, the warden dismissed her validation, told her she would "just have to appeal," and issued the ticket anyway.

Vulnerable residents are being penalised and distressed due to either a failure in enforcement technology or more likely, a lack of proper training for wardens (in particular the rogue & malicious insider - Civil Enforcement Officer B1468)

Disgraceful behaviour!

WE HAVE BEEN COMPLAINIG ABOUT :
NOISE POLLUTIONS { DOGS BARKING, XL BULLDOG WITHOUT MUZLE, PAVEMENTS FULL OF RUBBISH DAILY, CARS HONKING CONSTANTLY, DRUG USE IN GARDENS, ETC . . . } AND NOTHING IS BEEN DONE AT ALL . . .

i guess either people in brent are happy about their council tax
but how can you justify paying double the amount when one person has died
they did not delay,it seems courts and bailiffs are fundimentally is all about
service,what service does not take a genious to realise were the moneys going,
meaning other boroughs are getting on with life ,able to think of things to do and therefore create a future,
i would not be surprised if this was always the plan,one borough having to be the ditch in which we have drawn the short straw without knowing,every day im paying for something and wen you have paid it all they still want more,no other borough tenants are treated this way in london,brent is a death trap,whats the point of schools wen in fact there is nothing to live for except for paying bills,the voting hasnt helped much ,neither has labour,which granted the increase,it is inescaping misery ,no empathy no say,just pay,once they skin you alive on everything you need to survive then how can the tax basically be close to rentamounts,this quite new to me but ive learnt that they start you on a negative that way your trapped early,having a place to live has become a sadistic game for these people,government has not stepped in to help,instead left us for dead,i fear for this future .bleak london

awful shyte corrupt hear about some of the corruption their planning /housing department are involved in here;

In one planning /housing case, Over the period of five years, Brent Council by passed the planning system and endorsed local dodgy landlords , exploiting newly immigrated Brazilians, to the detriment of local homeowners, the already established community and conservation area of Homestead Park in NW2. They tried to steal a homeowner's property and pass multiple plans to turn the shared drive into a road. without a compulsory purchase order. The landlord/developer/applicants , who are minions of the corrupt admin cronies with Mr Butt submitted seven planning applications, including basement excavation and a new dwelling for the garden. Some applications were refused, others withdrawn, and one appeal was dismissed. Despite this, near-identical proposals continued to be resubmitted, enraging the local community, often with late changes after consultation periods closed. They continually mislead dissenters and didn't log objections correctly, and approved plans on false information. All applications received unanimous objections from neighbours.
During this time, the property operated as an overcrowded HMO, causing severe disruption. The shared driveway was repeatedly blocked by vehicles and mopeds, access to neighbouring homes was obstructed, and residents experienced ongoing disturbance and intimidation. Even enforcement bodies, including the Home Office, attended the property in question on multiple occasions.
The cumulative impact caused significant stress, loss of amenity, and financial cost to neighbouring residents. One directly affected neighbour was ultimately forced to move home, not due to construction, but due to years of uncertainty, harassment, and the failure of the planning system to resolve clear legal and access issues.
Residents continued to call for transparency, proper consultation, and an end to repeated applications that they believe are being used to wear down community opposition and set a dangerous precedent for shared driveways and garden developments.Unfortunatly they are just simply corrupt and acting ULTRA VIRES.
These underhanded tactics exploiting vulnerable people and extorting local homeowners are just some of the corrupt moves the staff in Brent make to take your money. They will certainly get their karma as their ship is capsizing. They have ruined this area and think they are above the law. they are not!

Hopeless at getting repairs done, especially estate maintenance, and incapable of communicating.

Missed two Council tax payments because i was out of the country for 5 months, came home and saw a red warning Letter and paid it off immediately. A couple days after i had RED WARNING letters from CDER bailiffs teling me theyre going to visit. im mindblown!
Council tax keeps increasing every year!!
-This money doesnt seem to be spent on waste mangement as bins are now collected every other week.
- London is so dirty
- There are so many potholes in the road
- I've called 999 and told them i cant breathe and they dont even deem it as an emergency
I called brent council over 10 times now to get this issue sorted and I've been on hold for 30 mins+. Today i called and the lady hung up on me mid way conversation and then i called again and as soon as i said 'hi' she hung up again. I recognise her voice and it was the same woman

Are you surprised that it was in BBC news that a child missed out taking there GCSE well it wasn’t only one child the local authorities did this too it was another child now his 18 years the mother made a complaint for a payout of £600 took it and because she had limited understanding due to language barrier the seriousness she did not understand as it should of been escalated to Obossman the boy is currently 18 years old with no GCSE no resources he has to retake and go to college this is also a child with SEN!! Brent has the worst SEN department for children with additional needs .. they hide they delay it’s all a tactic and they don’t follow the law they after failing to meet children needs !!

I was wondering how Brent Council is helping people in worst of worst. No helping at all, just pulling me down and stressing me to the core. This is unhealthy. Housing matter related me was discount and cheapining my living and no one wanted to help me. However hostility and stealing my credit was overlooked. Letting gradious people live and other suffer. No wonder I feel constantly unsafe and attacked and I encountered how Brent Coucil is allowing ignorance, violence and disparities.

Due many people, I was firstly terrorized and since time I enter UK, I did not enjoy housing.

Since past and mostly January 2025, I wrote multiple emails, follows up and in June 2025 my requests were more than enough related housing.

Hostile, toxicly grandious landlords is not way and ignoring me is not way either.

Can you explain me why way a hostile, slum, rouge landlords can easily take what is not theirs ?

Can you explain me , why you do not respond, when my connections are trying to follows up a same way as me ?

Can you explain me, while being outdated for na injustice, how is appealing to you a fact , that you present , that I can not have money or safety? How possible UK is always cult of others uneducated grandiosity and narcisstical dominance ruining me worst than under supreme leadership ?

Can you explain me , where is my privacy and autonomy ?

I feel horrific for experiences with Brent Council.
Horrific to write reviews like openly and reading and listening to selective injustice.

Businesses who you have connection doesn´t need to take my money, my living. All my money all always been used for wrong people. I unfortunately must give this -5 starts review and also I do not enjoyed all this ostracism.

To anyone considering using the bulky items removal service with Brent Council, I would strongly advise against it.

The collection is carried out by AnyJunk, and in my experience they were difficult to deal with and did not collect all of the items as expected. This resulted in unnecessary inconvenience and frustration.

Based on this experience, I would recommend looking into independent removal services instead.

One of the worse council cheaters live on people money making money issues of unfair tickets bastards thieves

“This is nothing more than a legally operating money-grabbing gang! £2235 a year for what exactly? Absolutely nothing! Parks are dirty, the grass is rarely cut properly – just look at Monks Park. Rubbish and mess everywhere.
And what do we actually get for this money? Basically just rubbish collection. But even that isn’t fully done by them, because residents are required to separate and sort the waste for selective collection. In other words, we do part of the work so it costs them less.I understand that staff need to be paid, but charging this much money for such poor service is simply not normal and completely unacceptable!”

My bin has not been emptied for 4 weeks now and I even went out to ask them this morning and they said there was a plastic bag in my blue bin so je refused again to take it I saw him emptying other bin and removing the bags of of them but not mine I didn't put any plastic bag in mine it my neighbour but why do I get mine not emptied im disabled and can't go out there going thro it??

Broken roads, potholes that have been neglected for far too long. No consideration for residents who drive their cars on these roads and having a high risk of accidents and punctured tyres.

Too slow to deal with this. If the road is unworthy then you shoukd communicate better to your residents and address this ASAP.

Unprofessional, below par standards organisation.

If I could give less than 1 star I would - there website is constantly down and when you call you speak with some idiot with no knowledge of English and an accent you cannot comprehend - total failure

Just on the phone to Brent Council, regarding my council tax bill. Been waiting on the phone for the last 1 hour and 10 mins and still waiting to talk to an idiot. When i rang i was no.46 in line. Lol and i'm still bloody waiting. And they keep putting the council tax bill up. Train a monkey and it'll probably do a better job.

Fing up the road. What a * t council Wembley is your only claim to fame

Since July 2025, I been asking the council to open the electricity meter door, so that I can top up my voucher. And of course we're now in 2026, and their still haven't opened it. My supplies can see how much credit, is on my smart meter. Sitting in a freezing cold flat, is unexceptionable.

not only have i lived in brent all my life,but i am so sad to live in brent all my life .
it all started when i clocked there is a court on every corner
what a thing to see growing up
not realising they have set us up for failure
schools making you feel like you will amount to nothing,
no value for money,every corner lined with a tesco or sainsburys express,the parks all the trees cut down so they keep tabs on you,its depressing
you see people in west east and south acheiving things in life,but we are here trapped because brent isnt for the people they have been against us from the jump
all you want is money ,soon as my mother died sh wasnt in her grave before a letter to start paying anything my mother owed,then they tripled my tax .
they bully you with bailiff enforcement,im here just trying to gt my life together and they dream up a bill that is so unreallistic,all my bills are high as everybodys but to have tax as high as rent,there is something seriously wrong going on here.
its designed to scare you and live at the mercy of these people,council is not what i would call you.
the question is when is someone going to sort them out,
they want you to fear them
they want your money and valubles
they want you to kill yourself ,its one less person they have to talk to
but i bet they will find a way to gt your money then
its more than disgusting
you are playing with peoples lives
they keep getting away with it,it was no surprise we are the worst borough,if your main focus is cash and not the residents then you are a part of the problem
being on hold to sort things out for 1hour and 20 minutes is unacceptable,and yes when you pick up,u either put the phone down or say its not your department,unless there is 2 people working you guys need to resign and start again because the level of vile service ive experienced is not right .we want a life and be able to do things justy like the other boroughs but this 1984 thing you have i can see isnt going to change until someone fights these bullies and do something good for a change,is my life just to pay bills to you anytime you dream up a number
you cant even vent properly on these sites anymore because these big companys hate the truth.i hate you brent from the bottom of my heart,i wish you the wrst xmas like the rest of ussuffering,bullies,nasty bullies who are not worth a d amn

I just want to give recognition to the great customer service I received from Laila & Amina (I hope I’m spelling it right) during OOH on 22.11.25. They were quick to resolve my query, ensured it was escalated to the right team and had wonderful telephone skills. Absolutely amazing & helpful. We need more admin staff like them.