BREEZEDOAnmeldelser 

222
TrustScore 4 av 5

4,1

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Se hva andre synes

Vurdert til 5 av 5 stjerner

The Breezedo dog flea collar works like a charm, on all 6 of our little dogs! We've been fighting a flea problem for nearly a year, even using toxic chemicals (which we abhor!) to get rid of the litt... Vis mer

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Vurdert til 1 av 5 stjerner

I was looking at the flea collars that advertised however never once ordered it and all the sudden there was a charge on my card. I caught it in time and reported it as fraudulent. I'm writing a revie... Vis mer

Vurdert til 5 av 5 stjerner

Full ingredient list of both collars and sprays; refillable spray and 8 month for collar life was a big plus for me. The cat I was purchasing all this for is an abandoned/ homeless little chap who has... Vis mer

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Vurdert til 5 av 5 stjerner

As a 501c3 director for cat rescue, I have many formerly homeless cats to oversee, including our area's climate for fleas. Although all our cats are indoors only, fleas continue to make their way insi... Vis mer

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Informasjon om virksomheten

Skrevet av virksomheten

The Breezeedoo Pet Collar combines comfort, durability, and style for your cats and dogs. Made from soft, high-quality materials, it offers an adjustable fit to accommodate various sizes. With a quick-release buckle for safety, this collar ensures your pets are safe and comfortable. Personalization options are available for added security, making it the perfect accessory for your furry friends.


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TrustScore 4 av 5

222 anmeldelser

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59 anmeldelser i de siste 12 månedene

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Vurdert til 5 av 5 stjerner

Happy Fur Baby

I received my collar yesterday and have seen an immediate change. I have tried everything from flea wipes to sprays, pills, topicals and nothing has worked this well and quickly. Love it. Now i am getting it for my cats

20. juni 2024
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Svar fra BREEZEDO

Hi Hannah,

Thank you for sharing your wonderful experience with Breeze collar! We're thrilled to hear that you've seen an immediate improvement and that our product has been effective for your pet where other solutions have not.

Your satisfaction means the world to us, and we're delighted that you love the collar so much that you're now considering it for your cats as well.

If you have any questions or need further assistance, please don't hesitate to reach out. We appreciate your support and look forward to continuing to serve you and your furry friends.

Best regards,
Allan from Breeze

Vurdert til 5 av 5 stjerner

GREAT customer service!

Right after I got my dogs and cats collars a couple of the collar holders (?) broke and the collars slipped off of their necks. After I found the collars and figured out what happened, I contacted the company. The collars were replaced free of charge. Very happy about that!

28. mars 2024
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Svar fra BREEZEDO

Hello Paula,

Thank you for sharing your experience with us. We apologize for the inconvenience caused by the broken collar holders, but we're delighted that we could resolve the issue for you promptly.

We greatly appreciate you giving us the opportunity to make things right. Ensuring our customers are happy and satisfied with our products is our top priority. If you have any further questions or concerns, please don't hesitate to reach out.

Thank you once again for your understanding and support. We're thrilled to have you as a satisfied customer!

Best regards,
Allan from Breeze

Vurdert til 5 av 5 stjerner

A dogs best friend

So I have 2 Yorkies They are both under 5lbs. I noticed one of them kept scratching and had some fleas on him. He must’ve gotten them from the yard because we had no fleas inside the home. I tried so many things to get rid of them but failed. I saw an ad on IG abt Breeze. I liked the fact they were safe & chemical free. So I placed an order. One day after they arrived 1 of my Yorkie bit it to pieces. I was so upset. We didn’t even get to try it. I wrote to customer service and sent them pictures and without hesitation they quickly resent me out a new order. A week later, I got them in the mail and they have not left my dogs neck ever since. It’s been 5 months & My dogs are still flea free. The collar does not bother them at all. I love it! If you have a dog or cat, I would definitely recommend getting the collars. Worth the price . They are a must have and really work.

20. februar 2024
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Dear Michelle,

Thank you so much for sharing your fantastic experience with our Breeze flea collars! It's truly heartening to hear how they've made such a positive impact on your two Yorkies, especially after the initial setback with one collar being chewed up.

I'm glad to hear that our customer service team was able to swiftly resolve the issue for you by sending out a replacement. We strive to ensure that all our customers have a hassle-free experience, and it's wonderful to know that the collars have kept your dogs flea-free for five months without any discomfort.

Your feedback means a lot to us, and we greatly appreciate your recommendation. If you ever have any more feedback or questions, please feel free to reach out. We're here to help!

Wishing you and your Yorkies continued happiness and flea-free days ahead!

Warm regards,
Allan from Breeze

Vurdert til 5 av 5 stjerner

Our pups are safe with Breeze!

We live in the country surrounded by trees and did not want to give our pups chemicals. We ordered each of them a collar and we are impressed! It has kept fleas, ticks and flys off and away from them! Highly recommend!!

6. juli 2024
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Svar fra BREEZEDO

Dear Stephanie,

Thank you so much for reaching out and sharing your positive experience with our Breeze flea collars! We're thrilled to hear that the collars have effectively protected your pups from fleas, ticks, and flies, especially in your country setting surrounded by trees.

At Breeze, we take pride in offering safe and effective solutions for pet care without the use of chemicals. Your recommendation means a lot to us, and we're delighted that our collars have met your expectations.

If you have any more feedback or if there's anything else we can assist you with, please don't hesitate to let us know. We're here to ensure that your pets stay happy and protected.

Thank you once again for choosing Breeze. Wishing you and your pups continued enjoyment of flea-free days outdoors!

Best regards,
Allan from Breeze

Vurdert til 1 av 5 stjerner

Definitely NOT odorless

The moment I received the collar and opened the package, the smell made my eyes water. My cat smelled it across the room. It is NOT odorless. It stinks! Just give me my money back.
Update: they sent me $20 back. It wasn't worth the fight to get all of it back. I will NEVER purchase anything from this company again.

3. juli 2024
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Svar fra BREEZEDO

We apologize for the inconvenience this has caused you. Thank you for bringing this to our attention. At Breeze, customer satisfaction is our top priority. We understand your concerns about the odor of the collar upon opening the package.

We kindly ask you to reach out to our Customer Support Team at support@breezedo.com, and we will gladly assist you with options for a replacement or a refund. We stand by the quality of our product and want to ensure you are completely satisfied.

Your feedback helps us improve, and we appreciate your understanding. We look forward to resolving this issue promptly for you.

Vurdert til 5 av 5 stjerner

BREEZE collar

I purchased three of the BREEZE collars for my dogs and they are working great. We have been using them three months. Customer service is fantastic to work with and they truly want you to be satisfied with your purchase. I had a small issue with one of the collars not staying securely attached and they replaced it without issue. Very pleased.

26. april 2024
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Dear M. Potter,

Thank you so much for sharing your positive experience with our Breeze flea collars! We're thrilled to hear that the collars have been effective for your dogs over the past three months.

Ensuring customer satisfaction is our top priority, and we're delighted that our customer service team could assist you promptly and resolve the issue with one of the collars. Your satisfaction means a lot to us, and we're grateful for your recommendation.

If you have any more feedback or if there's anything else we can assist you with, please don't hesitate to reach out. We're here to ensure that your dogs remain happy and protected.

Thank you once again for choosing Breeze. Wishing you and your dogs continued enjoyment of a flea-free environment!

Warm regards,
Allan from Breeze

Vurdert til 5 av 5 stjerner

Great products; great customer service!

I’ve only recently discovered the Breeze company & products. My Golden Retriever is doing really well with the Breeze Aura flea/tick collar, and no chemicals! Delivery was prompt too! I had a question about whether the company saved credit card data, and Joanna replied quickly and pleasantly that they do not save such data in order to protect our security. What great customer service and products! Terrific company to deal with!

13. juni 2024
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Svar fra BREEZEDO

Hi Yvonne,

Thank you so much for sharing your recent experience with our Breeze Aura flea and tick collar! We're delighted to hear that your Golden Retriever is doing well with it, and that you appreciate the chemical-free approach.

At Breeze, we prioritize both effective pet care and customer security, so we're glad Joanna could promptly address your question about credit card data. Your satisfaction and trust mean a lot to us, and we're grateful for your kind words about our products and customer service.

If you have any more questions or feedback, please feel free to reach out. We're here to ensure that you and your pet have the best experience possible with our products.

Thank you once again for choosing Breeze. Wishing you and your Golden Retriever continued health and happiness!

Warm regards,
Allan from Breeze

Vurdert til 5 av 5 stjerner

I purchased two flea & tick collars for…

I purchased two flea & tick collars for our cats. When my boyfriend was putting one on it snapped in half. I wrote them and they replied so fast asking for pictures, so I sent a picture and within about a week I received a new one! Awesome I was so happy!

5. juni 2024
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Hello Melissa,

Thank you for sharing your recent experience with our Breeze flea and tick collars for cats. We're sorry to hear about the issue with one of the collars, but we're glad that our customer service team could resolve it promptly for you.

Ensuring that our customers are satisfied is our top priority, and we appreciate your feedback on how quickly and efficiently our team responded. We're delighted that you're happy with the replacement collar and that your cats can now enjoy the benefits of our products.

If you have any more feedback or if there's anything else we can assist you with, please don't hesitate to reach out. We're here to ensure that you and your cats have a positive experience with Breeze products.

Thank you once again for choosing Breeze. Wishing you and your furry friends continued health and happiness!

Best regards,
Allan from Breeze

Vurdert til 3 av 5 stjerner

I want to update a review I wrote about…

I want to update a review I wrote about a week ago. The company did respond and gave me a 60% refund. I still can't say for sure if the collar works, they reassured me that seeing fleas at initial implementation was normal and actually a sign that the collar is working. I am coming up on the date I should re-apply the topical flea preventative I had administered 2 days before using collar. My cat usually starts scratching a few days ahead of re-application of topical so I am holding off to see if collar really does do something.
Bottom line, company did respond and gave partial refund amount on both collars. Saved return costs. (I did mention I would like to not have to go through PayPal Resolution to get my refund..) May have had some impact? Still not sure collars work.
But feel it's worth leaving it on, can't hurt.

20. juni 2024
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Hello Deborah,

Thank you so much for taking the time to update your review and share your ongoing experience with us. Your feedback is incredibly valuable to our team.

We're genuinely grateful for the opportunity to address your concerns and provide a resolution. It means a lot to us that you reached out, and we're glad we could assist you.

Please don't hesitate to contact us if you have any further questions or need additional assistance. We're here to support you and ensure that your pets receive the best care possible.

Best regards,
Allan from Breeze

Vurdert til 1 av 5 stjerner

Defective product

Defective product. Won't even latch to stay on. Customer service is a joke. Just got a run-around and song and dance so far. They don't honor their return policy even when defective!! Don't buy!! I will be contacting BBB about this company. Lost $51 and nothing to show for it.

17. juni 2024
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Svar fra BREEZEDO

Hello Pam,

I'm sorry to hear about the challenges you've faced with our Breeze product. Your experience is certainly not reflective of the standards we strive to uphold at Breeze, and I apologize for any inconvenience caused.

Ensuring customer satisfaction is extremely important to us. I kindly ask you to contact our Customer Support Team again, and I will personally ensure that someone reviews your case promptly. Your satisfaction remains our top priority, and we are committed to resolving any issues you have encountered.

Thank you for your understanding and patience. We look forward to resolving this matter for you as quickly as possible.

Best regards,
Allan from Breeze

Vurdert til 1 av 5 stjerner

Breezeedoo Breezeedon't

On March 2, 2024 at 12 AM, I placed an order for 3 dog collars. Later that morning on the SAME day, I checked on my order and found out that someone had added on extra collars without my knowledge or consent. I immediately emailed them and told them to cancel any and all orders in my name and to close any and all accounts in my name. They did not do that. I received a black package in my mailbox on March 6, 2024. The return address was a shipping company. I did some digging and found out that the package originated from SP Breeze which I pretty much knew and I was sure that it contained the 3 collars that I originally ordered. I did NOT open the package. I put an "X" across the label and wrote on the label "REFUSED. RETURN TO SENDER" and placed it in my mailbox the next day. It was picked up by my mail person. I know that this company received this package back because they told me that they did. I contacted my credit card and filed a dispute. There were two charges. One of the charges was ruled in my favor and it was credited back to my account. The other charge for $78.99 was not ruled in my favor because I did not follow their return policy. First of all, if they had done what I had told them to do on March 2nd, the order should have been canceled, PERIOD. Now this company wants me to close my dispute but I am not willing to do that. I do not do business with companies that do things like what this company did to me. I can't use their contact thing because it says that I didn't do the recaptcha process. I didn't do that because it WASN'T there. This company and its product is a scam. These collars are NOT effective from what I have discovered. I have also discovered that other dogs in the household have eaten parts of these collars and have become very ill. At this point, I am going to file a formal complaint with the FTC and the BBB. I want ALL of my $78.99 back and I WILL do whatever it takes to get my money back.

2. mars 2024
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Svar fra BREEZEDO

Hello Nancy,

I apologize for the significant inconvenience and frustration caused by the issues with your recent order. Your experience is certainly not reflective of the standard of service we aim to provide at SP Breeze. Please accept our sincere apologies.

I understand your concerns regarding the unauthorized addition to your order and the subsequent difficulties in canceling it. This is not the experience we want our customers to have, and I apologize for the inconvenience caused by these errors.

Regarding the returned package and the disputed charges, I appreciate your diligence in providing all necessary details. We take matters like these seriously and want to ensure they are addressed promptly and fairly. I encourage you to contact our Customer Support Team directly at support@breezedo.com. Please mention this message, and someone from our team will review your case personally.

We value your feedback and your business, and we are committed to resolving this matter to your satisfaction. Our goal is to regain your trust and ensure that you receive the appropriate resolution.

Thank you for bringing this to our attention. We look forward to assisting you further and resolving this issue as quickly as possible.

Best regards,
Bryan
Breeze

Vurdert til 1 av 5 stjerner

I read the reviews after I bought the…

I read the reviews after I bought the very $$$ flea collars and I’m kicking myself. They don’t actually work even if you first do all the tried & true things everyone who’s ever had a pet & access to Google knows are supposed to help get rid of fleas. When you see natural ingredients instead of chemicals that might harm your pets, you want to believe. After I cleaned & washed & sprayed & dosed my animals, I sent for these collars, which didn’t work at all— I swear the fleas laughed! I emailed Breeze to complain. I rejected Breeze’s low-ball refund offers as a “consideration” to me so I didn’t have to pay to return the collars. Perplexed, I asked for the full refund Breeze promises on their site. I got the exact same song & dance from their customer rep others described here. I was lectured on how to fight fleas besides using their collars. (As I said, I know, I know) Then they denied they had a full refund policy even after I sent them their exact quote from their site…plus they seemed to be arguing over what the meaning of “full refund” [supposedly with no hassle] is. I followed up, saying I’d be happy to discuss with Amex if Breeze didn’t want to deal with me. The next email I got granted me the full refund I asked for, and suggested my offer to followup with Amex was a “threat.” Holding the line, the rep said she’d be happy to send Amex their imaginary no refund policy…no matter what they promise you before you buy. All this company has to do—any company—is to stand by what they say in writing, or don’t say it. Breeze, do better.

13. juni 2024
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Svar fra BREEZEDO

Hi Theresa,

Thank you for bringing your experience with our Breeze flea collars to our attention. Your feedback is incredibly valuable to us as we continuously strive to improve both our products and customer service.

I'm sorry to hear about the challenges you faced with our collars. We understand your frustration and appreciate your patience throughout this process. Please know that we are actively working on enhancing our products to ensure they meet the high standards we set for ourselves.

If you have any further questions or if there's anything else we can assist you with, please don't hesitate to reach out to our customer support team directly at support@breezedo.com. We're here to help resolve any remaining issues and ensure your satisfaction.

Thank you once again for your feedback and for giving us the opportunity to improve.

Best regards,
Allan from Breeze

Vurdert til 1 av 5 stjerner

Your garbage Breeze dog flea and tick collars

I placed an order for 3 collars on March 2, 2024 at 12 AM. When I checked my order later that SAME day I found that someone had added extra collars to my order. I immediately emailed this company and told them to cancel any and ALL orders in my name and to cancel any and ALL accounts in my name. They did not do that. I received a black-wrapped package in my mail that had a return address of a shipping company. I did some more digging and I found out that this package contained the 3 collars that I originally ordered. I crossed off the label and wrote on it "REFUSED. RETURN TO SENDER" and I placed it in my mailbox and my mail person picked it up. I know that you received it back because you told me that you got it back but you didn't credit my credit card the $78.99 that you owe me. I contacted my credit card company and filed a dispute in regard to this charge. This package should NEVER have been sent because I emailed you the SAME day that I placed my order. You claimed that I did not follow your return policy but I told you to cancel ANY and ALL orders in my name and to cancel ANY and ALL accounts in my name the SAME day that I placed my order. I also discovered that your collars are not effective and other dogs in the household have eaten the collars and became very ill. Your collars are garbage and I do NOT recommend that ANYONE use them for their dog(s) or cat(s)!! I want my refund and I want it NOW. If you do not refund my money I will file a complaint with my state's Attorney General.

2. mars 2024
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Svar fra BREEZEDO

Hi Nancy,

We sincerely apologize for the inconvenience and frustration you have experienced with your order. We understand how upsetting this situation must be and want to address your concerns promptly.

Please be assured that we do not have the ability to add any products to a customer's order, as payment is solely done by the customer online. It is possible that an upsell option was accepted during the checkout process. According to our Refund Policy, once an order is placed, it is deemed final. However, we always strive to accommodate modifications as much as we can, but there are limitations, especially if our fulfillment team has already processed the order.

Additionally, we are deeply concerned to hear about the adverse effects experienced by other dogs in the household due to our collars. We take such feedback very seriously and will investigate this matter further to ensure the safety and effectiveness of our products.

I understand you were already assisted by our customer support team. Please reach out again at support@breezedoo.com if there are any other issues or if you require further assistance. Our team is here to help.

We appreciate your patience and understanding, and we are committed to making this right.

Best regards,
Allan from Breeze

Vurdert til 1 av 5 stjerner

Broke

I brought for my dog, it broke and they refused to replace it. While I feel it may have had an impact on my dogs fleas it’s pointless if it breaks and cannot be worn especially when advertised as 8months worth or wear

1. mai 2024
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Svar fra BREEZEDO

Hello Holly,

We apologize for the inconvenience caused by the collar breaking prematurely. Please reach out to our customer support team again, mentioning this message. We will ensure that someone reviews your case further to see if we can offer a one-time courtesy replacement, even if it's beyond the 30-day guarantee. Your satisfaction is important to us, and we want to make things right for you and your pet.

Best regards,
Allan from Breeze

Vurdert til 1 av 5 stjerner

No SH*TS Given

HORRIBLE! This is a scam, they offer 30-day money back guarantee which they do not honor. This collar does not work, and they know it. That is why they only offer a partial refund. They are getting our money and giving us a product that they know doesn't work and still getting to keep part of the money. These collars are only worth the cost of the materials, which is not much. Next stop, BBB!

8. juni 2024
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Svar fra BREEZEDO

Hi Denise,

I'm truly sorry to hear about your experience. It's important to us that every customer feels satisfied with their purchase. However, I'm unable to find a transaction matching your details in our records. To resolve this issue promptly, please reach out to our dedicated Customer Support Team at support@breezedo.com with the transaction information. We're eager to assist you further and ensure we address your concerns appropriately. Your satisfaction is our top priority, and we're here to help in any way we can.

Best regards,
Allan from Breeze

Vurdert til 5 av 5 stjerner

The product didn't work out for my fur…

The product didn't work out for my fur babies but the seller was honorable. I appreciate the great customer service!

1. juni 2024
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Svar fra BREEZEDO

Hi Lynne,

Thank you for sharing your feedback with us. While we're sorry to hear that the product didn't meet your expectations for your fur babies, we sincerely appreciate your kind words about our customer service.

Each pet is unique, and we understand that reactions or results may vary. Ensuring your satisfaction is important to us, and we're committed to providing excellent service throughout your experience. If there's anything else we can assist you with or if you have further feedback, please don't hesitate to reach out.

Thank you once again for your understanding and support.

Best regards,
Bryan
Breeze

Vurdert til 1 av 5 stjerner

Will not give full refund

Bought the 3 pack for my dog thinking that this would be a great alternative to using chemicals. After trying it on her she was very uncomfortable with it and kept scratching at the collar.

When attempting to contact Breeze about returning them, we went back and forth several times. First they wanted pictures of her skin being irritated, then went on to say that they could also refund 50% with no pictures. What company tells you they will only refund half your money?!?!

They have now went on to say they could refund 70% and that is the standard practice for refunds. I feel like I have been scammed! I just want all my money back since the product did not live up to it’s expectations for me.

29. mai 2024
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Svar fra BREEZEDO

Hello Mike,

I'm sorry to hear about your experience with the Breeze collars. It's disappointing when a product doesn't live up to expectations, especially when seeking a chemical-free solution for your dog.

Regarding your refund request, we aim to provide options that minimize inconvenience for our customers, which is why we sometimes offer a partial refund instead of requiring a return. However, I understand your frustration and want to make things right. Please contact our Customer Support Team again, at support@breezedo.com, with your concerns and any additional feedback you may have. We're committed to addressing your issue promptly and finding a solution that satisfies you.

Warm regards,
Allan from Breeze

Vurdert til 5 av 5 stjerner

Great customer service

Great customer service. The collar doesn't work very well for fleas. It has helped my cat stop itching as much and calmed her down. The dog collar did not work all but they refunded my money for it right away which I really appreciate. Their support team answers you right away.

20. mai 2024
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Svar fra BREEZEDO

Hello Stephanie,

Thank you for sharing your feedback. We are pleased to hear that our collar has helped reduce your cat's itching and has had a calming effect. We apologize for the issues you experienced with the dog collar and appreciate your understanding.

We're glad that our customer service team was able to assist you promptly and that you received a quick refund for the dog collar. Your satisfaction is our priority, and your feedback helps us improve our products and services.

If you have any further questions or need additional assistance, please do not hesitate to reach out.

Best regards,
Allan from Breeze

Vurdert til 1 av 5 stjerner

I wish I had checked on here before…

I wish I had checked on here before ordering these collars for my dog. Unfortunately she reacted badly and there is nothing on the website as to these collars potentially being harmful. I cannot comment on the ability of these collars to solve a flea issue but I find customer services are refusing to refund my payment in full despite my dog becoming quite poorly after wearing a collar for only 30 minutes.
Edit: After posting this review, the seller refunded my purchase in full. I do not know whether their website has been updated regarding potential risk to your pet with this product.

21. mai 2024
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Svar fra BREEZEDO

Hi Caroline,

Thank you for allowing us the opportunity to address your concerns. At Breeze, we are dedicated to ensuring customer satisfaction and providing safe solutions for pets. It's important to note that each pet is unique, and their reactions to products can vary. While we aim for our collars to be gentle and effective, we understand that individual responses can differ.

We appreciate your feedback as it helps us continually improve our products and customer service. If you have any further questions or feedback, please don't hesitate to reach out to us. We're here to assist in any way we can to ensure both you and your pet are satisfied.

Warm regards,
Allan from Breeze

Vurdert til 5 av 5 stjerner

Fantastic Collars

I love these collars and they work Great. I highly recommend and they came very quickly as well. I have 3 Dogs and none of them has any issues wearing the collar. Awesome product..I will be buying more.

27. mars 2024
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Hello Lisa,

Thank you so much for your feedback! We're thrilled to hear that you love our collars and that they work great for your three dogs. It's wonderful to know that they arrived quickly and that your dogs have no issues wearing them. We appreciate your recommendation and look forward to serving you again. Awesome product indeed—happy to hear you'll be buying more!

Regards,
Allan from Breeze

Dette er Trustpilot

Alle kan gi tilbakemelding på Trustpilot. De som skriver en anmeldelse, har rett til når som helst å redigere og slette den. Enhver publiserte anmeldelse er synlig så lenge en tilknyttet konto er aktiv.

Virksomhetene kan automatisk be kundene om anmeldelser, og disse blir bekreftet som faktiske opplevelser.

Lær mer om andre slags anmeldelser.

Vi har et eget team og smart teknologi som beskytter plattformen vår. Finn ut hvordan vi motvirker falske anmeldelser.

Lær om anmeldelsesprosessen på Trustpilot.

Her får du åtte tips om hvordan du skriver en god anmeldelse.

Verifisering kan bidra til å sørge for at anmeldelsene du leser på Trustpilot, er skrevet av faktiske personer.

Det kan gi en skjev TrustScore å tilby belønning for eller be bare enkelte kunder om å skrive en anmeldelse, og dette går imot retningslinjene våre.

Ta en titt selv